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Midway Artic Thunder Game Operations Manual For 39 Dedicated Video Game

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Page 101

ARCTIC THUNDERTROUBLESHOOTING - 3
START UP TROUBLESHOOTING 
Symptom Cause Required Action
Video Game Machine 
(VGM) does not start.
VGM appears com-
pletely non-functional.
No audio
No illumination
No video displayPower problem 1. Check power is switched on.
2. Make sure fans in Arcade Computer are turning. If
not: Is the power supply connected to its power
cable? Is power supply turned on?
3. Plug cord into AC power outlet. Verify presence of
AC line voltage.
Improper line volt-
age switch...

Page 102

TROUBLESHOOTING - 4 MIDWAY AMUSEMENT GAMES, LLC 
Video Game Machine 
(VGM) does not start.
VGM accepts cur-
rency or tokens.
Audio and video are 
present.Faulty wiring 1. Assure no wires are caught in hinges, latches or 
switch contacts.
2. Check wiring continuity from circuit board connec-
tors to acceptors.
Video Game Machine 
(VGM) appears non-
functional.
Currency acceptor 
price indicator is illumi-
nated.Power problem 1. Inspect circuit boards under low-light conditions.
  The LED’s glow and...

Page 103

ARCTIC THUNDERTROUBLESHOOTING - 5
LINKING PROBLEM TROUBLESHOOTING 
Symptom Cause Required Action
Cannot connect multi-
ple Video Game 
Machines (VGMs) 
togetherFaulty wiring  1. Install required crossover between cabinets. Each 
coupler connects two VGMs (one pair). Do not use 
standard telephone type couplers or wiring for link-
ing.
2. Use only 10 Base-T, Ethernet-type, Category 5,
twisted-pair wiring.
3. Do not overextend linking cables supplied with
VGM.
Improper linking 
hardware1. Use required...

Page 104

TROUBLESHOOTING - 6 MIDWAY AMUSEMENT GAMES, LLC 
LINKING PROBLEM TROUBLESHOOTING 
Symptom Cause Required Action
Some Video Game 
Machines (VGMs) in 
group link properly, 
while others do notImproper hub 
switch setting1. Assure switches on hub are set according to kit 
instructions. (VGMs on a network do not require 
couplers. Hub has electronic crossover.)
2. Inspect hub indicator lights for link activity. See
manufacturer’s literature for diagnostics.
Wrong software 
version1. Verify all linked VGMs...

Page 105

ARCTIC THUNDERTROUBLESHOOTING - 7
PLAYER CONTROL TROUBLESHOOTING
Symptom Cause Required Action
Intermittent or com-
pletely non-functional 
player controls
Video Game Machine 
(VGM) starts normally.Faulty switches or 
lamps1. Access the Diagnostic Menu, then select SWITCH 
TEST. Conduct test to confirm switch operation.
2. Access Diagnostic Menu, then select LAMP TEST.
Conduct test to confirm lamp operation.
3. Check for loose parts or wires caught in switch
contacts.
4. Check continuity at each switch...

Page 106

TROUBLESHOOTING - 8 MIDWAY AMUSEMENT GAMES, LLC 
Sloppy, unpredictable 
or ineffective steering
Video is present
Video Game Machine 
(VGM) operates nor-
mallyBlocked or faulty 
fan1. Fan located on power supply acts as an exhaust 
fan; with power switched on, check fan airflow to 
assure that nothing blocks airflow. 
Faulty mechani-
cal parts1. Inspect motor for faulty or worn belts, bearings, 
couplings, gears, etc. Refer to the Steering 
Assembly Service instructions in Chapter 3 for 
complete...

Page 107

ARCTIC THUNDERTROUBLESHOOTING - 9
VIDEO TROUBLESHOOTING
Symptom Cause Required Action
Monitor appears non-
functional
Audio is present
Video Game Machine 
(VGM) controls oper-
ate normallyPower problem 1. Verify connection of AC Power to video monitor. 
Inspect neck of CRT in dim light. Glowing filament 
near CRT base confirms monitor circuits receive 
power. However, voltages or signals may not be 
normal. 
Faulty wiring 1. Switch off power. Verify that video signal and 
Remote Adjustment Board...

Page 108

TROUBLESHOOTING - 10 MIDWAY AMUSEMENT GAMES, LLC 
Video images tear or 
roll, or have black bar 
down middle of screenFaulty wiring 1. Check connectors and cables between circuit 
boards and monitor for wiring continuity. 
2. Assure connection of all cabinet ground wires,
especially at video monitor chassis.
Faulty monitor cir-
cuitry1. Verify video monitor operates correctly by con-
necting it to working game machine.
2. Assure video monitor is correct type for this game.
Video monitors with wrong...

Page 109

ARCTIC THUNDERTROUBLESHOOTING - 11
Blotches of color 
appear on screenPicture tube aper-
ture mask is mag-
netized1. Demagnetize monitor with external degaussing 
coil. Take care not to magnetize neighboring 
games. Monitor may be left on or off during this 
procedure.
White areas in center 
of screen appear 
tinged with color
Object edges have 
fringe of one or more 
colorsPicture tube purity 
or static conver-
gence is out of 
alignment 1. Turn on Video Game Machine (VGM). 
2. Access Diagnostic...

Page 110

TROUBLESHOOTING - 12 MIDWAY AMUSEMENT GAMES, LLC 
TYPICAL CUTAWAY REAR VIEW
CAUTION 
Do not remove or install any connector when power is turned on. Installation under power will 
damage the circuit boards or ROM’s and void the warranty.
WARNING: HIGH VOLTAGE. 
Video Game Machine (VGM) monitors 
generate and store potentially lethal high voltages. 
Avoid touching any part of the monitor until power has been off for some time. A picture tube 
can maintain a hazardous charge for up to several days. Only...
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