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Midway Artic Thunder Game Operations Manual For 27 Dedicated Video Game

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Page 91

ARCTIC THUNDER 
• Before servicing electronics, turn off AC power to the VGM. Wait for capacitors to discharge.
 Before touching or handling electronic assemblies, discharge static electricity on your body. To dis-
charge static, begin by connecting the line cord to a properly grounded outlet, but do not turn on the 
power! Next, touch the safety ground stud of the power supply chassis.
 Store electronic assemblies in an anti-static area. Use anti-static bags to store or transport circuit 
boards....

Page 92

TROUBLESHOOTING - 2 MIDWAY AMUSEMENT GAMES, LLC 
COIN MECHANISM AND PRICING TROUBLESHOOTING 
Symptom Cause Required Action
Video Game Machine 
(VGM) accepts cur-
rency or tokens, but 
number of credits per 
coin or bill is incorrect. Improper settings 
at Pricing Menu1. Access Diagnostic Menu, then select SWITCH 
TEST. Conduct test to confirm operation of game 
switches.
2. Access Pricing Menu, then select one of the avail-
able pricing options to verify settings. 
Faulty wiring 1. Confirm cabinet...

Page 93

ARCTIC THUNDERTROUBLESHOOTING - 3
START UP TROUBLESHOOTING 
Symptom Cause Required Action
Video Game Machine 
(VGM) does not start.
VGM appears com-
pletely non-functional.
No audio
No illumination
No video displayPower problem 1. Check power is switched on.
2. Make sure fans in Arcade Computer are turning. If
not: Is the power supply connected to its power
cable? Is power supply turned on?
3. Plug cord into AC power outlet. Verify presence of
AC line voltage.
Improper line volt-
age switch...

Page 94

TROUBLESHOOTING - 4 MIDWAY AMUSEMENT GAMES, LLC 
Video Game Machine 
(VGM) does not start.
VGM accepts cur-
rency or tokens.
Audio and video are 
present.Faulty wiring 1. Assure no wires are caught in hinges, latches or 
switch contacts.
2. Check wiring continuity from circuit board connec-
tors to acceptors.
Video Game Machine 
(VGM) appears non-
functional.
Currency acceptor 
price indicator is illumi-
nated.Power problem 1. Inspect circuit boards under low-light conditions.
  The LED’s glow and...

Page 95

ARCTIC THUNDERTROUBLESHOOTING - 5
LINKING PROBLEM TROUBLESHOOTING 
Symptom Cause Required Action
Cannot connect multi-
ple Video Game 
Machines (VGMs) 
togetherFaulty wiring  1. Install required crossover between cabinets. Each 
coupler connects two VGMs (one pair). Do not use 
standard telephone type couplers or wiring for link-
ing.
2. Use only 10 Base-T, Ethernet-type, Category 5,
twisted-pair wiring.
3. Do not overextend linking cables supplied with
VGM.
Improper linking 
hardware1. Use required...

Page 96

TROUBLESHOOTING - 6 MIDWAY AMUSEMENT GAMES, LLC 
LINKING PROBLEM TROUBLESHOOTING 
Symptom Cause Required Action
Some Video Game 
Machines (VGMs) in 
group link properly, 
while others do notImproper hub 
switch setting1. Assure switches on hub are set according to kit 
instructions. (VGMs on a network do not require 
couplers. Hub has electronic crossover.)
2. Inspect hub indicator lights for link activity. See
manufacturer’s literature for diagnostics.
Wrong software 
version1. Verify all linked VGMs...

Page 97

ARCTIC THUNDERTROUBLESHOOTING - 7
PLAYER CONTROL TROUBLESHOOTING
Symptom Cause Required Action
Intermittent or com-
pletely non-functional 
player controls
Video Game Machine 
(VGM) starts normally.Faulty switches or 
lamps1. Access the Diagnostic Menu, then select SWITCH 
TEST. Conduct test to confirm switch operation.
2. Access Diagnostic Menu, then select LAMP TEST.
Conduct test to confirm lamp operation.
3. Check for loose parts or wires caught in switch
contacts.
4. Check continuity at each switch...

Page 98

TROUBLESHOOTING - 8 MIDWAY AMUSEMENT GAMES, LLC 
Sloppy, unpredictable 
or ineffective steering
Video is present
Video Game Machine 
(VGM) operates nor-
mallyBlocked or faulty 
fan1. Fan located on power supply acts as an exhaust 
fan; with power switched on, check fan airflow to 
assure that nothing blocks airflow. 
Faulty mechani-
cal parts1. Inspect motor for faulty or worn belts, bearings, 
couplings, gears, etc. Refer to the Steering 
Assembly Service instructions in Chapter 3 for 
complete...

Page 99

ARCTIC THUNDERTROUBLESHOOTING - 9
VIDEO TROUBLESHOOTING
Symptom Cause Required Action
Monitor appears non-
functional
Audio is present
Video Game Machine 
(VGM) controls oper-
ate normallyPower problem 1. Verify connection of AC Power to video monitor. 
Inspect neck of CRT in dim light. Glowing filament 
near CRT base confirms monitor circuits receive 
power. However, voltages or signals may not be 
normal. 
Faulty wiring 1. Switch off power. Verify that video signal and 
Remote Adjustment Board...

Page 100

TROUBLESHOOTING - 10 MIDWAY AMUSEMENT GAMES, LLC 
Video images tear or 
roll, or have black bar 
down middle of screenFaulty wiring 1. Check connectors and cables between circuit 
boards and monitor for wiring continuity. 
2. Assure connection of all cabinet ground wires,
especially at video monitor chassis.
Faulty monitor cir-
cuitry1. Verify video monitor operates correctly by con-
necting it to working game machine.
2. Assure video monitor is correct type for this game.
Video monitors with wrong...
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