Apple Macbook Pro Retina Mid 2012 Important Product Information

							Important Product Information Guide
MacBook Pro  
						

							sure the AC plug or AC power cord is fully inserted into 
the power adapter before plugging the adapter into a 
power outlet. 
The power adapter may become very warm during normal 
use. The MagSafe 2 Power Adapter complies with the 
user-accessible surface temperature limits defined by the 
International Standard for Safety of Information Technology 
Equipment (IEC 60950-1).
To reduce the possibility of overheating the power adapter or 
of heat-related injuries, do one of the following: 
 
ÂPlug the power adapter directly into a power outlet.MagSafe 2 connector
AC plug
MagSafe 2 Power Adapter
 
ÂIf you’re using the AC power cord, place the power adapter 
on a desk, table, or on the floor in a well-ventilated 
location.
MagSafe 2 connector
MagSafe 2 Power Adapter
AC power cord 
Disconnect the power adapter and disconnect any other 
cables if any of the following conditions exists:
 
ÂYou want to clean the case (use only the recommended 
procedure described on the next page).
 
ÂThe power cord or plug becomes frayed or otherwise 
damaged.
 
ÂYour MacBook Pro or power adapter is exposed to rain, 
excessive moisture, or liquid spilled into the case.
 
ÂYour MacBook Pro or power adapter has been dropped, 
the case has been damaged, or you suspect that service 
or repair is required.
The MagSafe 2 power port (where you plug in the MagSafe 
2 connector) contains a magnet that can erase data on a 
credit card, iPod, or other device. To preserve your data, do 
not place these or other magnetically sensitive material or 
devices within 1 inch (25 mm) of this port.
If debris gets into the MagSafe 2 power port, remove it gently 
with a dry cotton swab.
MagSafe 2 power specifications:
Frequency:  50 to 60 Hz, single phase
Line Voltage:  100 to 240 V
Output Voltage:  20 V DC, 4.25 A
This Important Product Information Guide contains safety, 
handling, disposal and recycling, regulatory, and software 
license information, as well as the one-year limited warranty 
for your 15-inch MacBook Pro.
± 
  Read all safety information and operating 
instructions below before using MacBook Pro to 
avoid injury. For a downloadable version of the 
MacBook Pro Quick Start guide and the latest 
version of this Important Product Information Guide, 
visit:   support.apple.com/manuals/macbookpro
Important Safety and Handling 
Information
WARNING:  Failure to follow these safety instructions could 
result in fire, electric shock, or other injury or damage to 
MacBook Pro or other property.
Built-in battery  Do not remove the battery from your 
MacBook Pro. The battery should be replaced only by an 
Apple Authorized Service Provider. Discontinue use of 
your MacBook Pro if it’s dropped or appears crushed, bent, 
deformed, or damaged. Do not expose your MacBook Pro to 
extreme heat sources, such as radiators or fireplaces, where 
temperatures might exceed 212°F (100°C). 
Proper handling  The bottom of your MacBook Pro may 
become very warm during normal use. The MacBook Pro 
complies with the user-accessible surface temperature 
limits defined by the International Standard for Safety of 
Information Technology Equipment (IEC 60950-1). 
To operate the computer safely and reduce the possibility of 
heat-related injuries, follow these guidelines:
 
ÂSet up your MacBook Pro on a stable work surface that 
allows for adequate air circulation under and around 
the computer. 
 
ÂDo not operate your MacBook Pro on a pillow, blanket, 
or other soft material, because the material can block the 
airflow vents. 
 
ÂNever place anything over the keyboard when operating 
your MacBook Pro. 
 
ÂDo not push objects into the ventilation openings. 
ÂIf your MacBook Pro is on your lap and gets uncomfortably 
warm, remove it from your lap and place it on a stable 
work surface.
Water and wet locations  Keep your MacBook Pro away 
from sources of liquid, such as drinks, washbasins, bathtubs, 
shower stalls, and so on. Protect your MacBook Pro from 
dampness or wet weather, such as rain, snow, and fog.
85W MagSafe 2 Power Adapter  Use only the power adapter 
that came with your MacBook Pro, or an Apple-authorized 
power adapter that is compatible with this product. Make  
						

							openings. Do not spray liquid directly on the computer.  
Do not use aerosol sprays, solvents, or abrasives that might 
damage the finish.
Cleaning the MacBook Pro screen  To clean your 
MacBook Pro screen, first shut down your MacBook Pro 
and unplug the power adapter. Then dampen the included 
cleaning cloth with just water and wipe the screen. Do not 
spray liquid directly on the screen.
Understanding ErgonomicsHere are some tips for setting up a healthy work 
environment.
Keyboard and TrackpadWhen you use the keyboard and trackpad, your shoulders 
should be relaxed. Your upper arm and forearm should form 
an angle that is slightly greater than a right angle, with your 
wrist and hand in roughly a straight line.
Not this
ThisUse a light touch when typing or using the trackpad and 
keep your hands and fingers relaxed. Avoid rolling your 
thumbs under your palms.
Not this
ThisChange hand positions often to avoid fatigue. Some 
computer users might develop discomfort in their hands, 
wrists, or arms after intensive work without breaks. If you 
begin to develop chronic pain or discomfort in your hands, 
wrists, or arms, consult a qualified health specialist.
External MouseIf you use an external mouse, position the mouse at the same 
height as the keyboard and within a comfortable reach.
ChairAn adjustable chair that provides firm, comfortable support 
is best. Adjust the height of the chair so your thighs are 
horizontal and your feet are flat on the floor. The back of  
the chair should support your lower back (lumbar region).  
Follow the manufacturer’s instructions for adjusting the 
backrest to fit your body properly.
Hearing damage  Permanent hearing loss may occur if 
earbuds or headphones are used at high volume. You can 
adapt over time to a higher volume of sound that may  
sound normal but can be damaging to your hearing.  
If you experience ringing in your ears or muffled speech, 
stop listening and have your hearing checked. The louder 
the volume, the less time is required before your hearing 
could be affected. Hearing experts suggest that to protect 
your hearing:
 
ÂLimit the amount of time you use earbuds or headphones 
at high volume.
 
ÂAvoid turning up the volume to block out noisy 
surroundings. 
 
ÂTurn the volume down if you can’t hear people speaking 
near you.
High-risk activities  This computer is not intended for use 
in the operation of nuclear facilities, aircraft navigation or 
communications systems, air traffic control systems, or for any 
other uses where a failure of the computer system could lead 
to death, personal injury, or severe environmental damage.
Operating environment  Operating your MacBook Pro 
outside these ranges may affect performance:
Operating temperature:  50° to 95° F (10° to 35° C)
Storage temperature:  -4° to 113° F (-20° to 45° C)
Relative humidity:  5% to 90% (noncondensing)
Operating altitude:  0 to 10,000 feet (0 to 3048 meters)
Carrying your MacBook Pro  If you carry your MacBook Pro 
in a bag or briefcase, make sure that there are no loose 
items (such as paper clips or coins) that could accidentally 
get inside the computer through vent openings or get stuck 
inside a port. Also, keep magnetically sensitive items away 
from the MagSafe 2 power port. 
Using connectors and ports  Never force a connector into 
a port. When connecting a device, make sure the port is 
free of debris, that the connector matches the port, and 
that you have positioned the connector correctly in relation 
to the port.
Handling glass parts  Your MacBook Pro contains glass 
components, including the display and trackpad. If they 
are damaged, don’t use your MacBook Pro until it has been 
repaired by an Apple Authorized Service Provider.
Storing your MacBook Pro  If you are going to store your 
MacBook Pro for an extended period of time, keep it in a cool 
location (ideally, 71° F or 22° C) and discharge the battery to 
50 percent. When storing your computer for longer than five 
months, discharge the battery to approximately 50 percent. 
To maintain the capacity of the battery, recharge the battery 
to 50 percent every six months or so.
Cleaning your MacBook Pro  When cleaning the outside 
of your MacBook Pro and its components, first shut down 
your MacBook Pro, and then unplug the power adapter. 
Then dampen the included cleaning cloth to wipe the 
MacBook Pro exterior. Avoid getting moisture in any  
						

							Apple Hardware TestYou can use the Apple Hardware Test (AHT ) application 
to help determine if there’s a problem with one of the 
computer’s components, such as the memory or processor.
To use Apple Hardware Test:  Disconnect all external devices 
from your computer except the power adapter. Restart your 
computer and hold down the D key as it starts up. When the 
AHT chooser screen appears, select the language for your 
location. Press the Return key or click the right arrow button. 
When the AHT main screen appears (after about 45 seconds), 
follow the onscreen instructions. If AHT detects a problem, it 
displays an error code. Make a note of the error code before 
pursuing support options. If AHT doesn’t detect a hardware 
failure, the problem might be software related.
AppleCare Service and SupportYour MacBook Pro comes with 90 days of technical support 
and one year of hardware repair warranty coverage at an 
Apple Retail Store or an Apple-authorized repair center, such 
as an Apple Authorized Service Provider. You can extend 
your coverage by purchasing the AppleCare Protection Plan. 
For information, visit www.apple.com/support/products 
or visit the website address for your country listed later in 
this section.
If you need assistance, AppleCare telephone support 
representatives can help you with installing and opening 
applications, and troubleshooting. Call the support center 
number nearest you (the first 90 days are complimentary). 
Have the purchase date and your MacBook Pro serial number 
ready when you call.
Your 90 days of complimentary telephone support begins on 
the date of purchase. 
United States:  1-800-275-2273 
www.apple.com/support
Australia:  (61) 1-300-321-456 
www.apple.com/au/support
Canada:  1-800-263-3394 
(English) www.apple.com/ca/support 
(French) www.apple.com/ca/fr/support
Ireland:  (353) 1850 946 191 
www.apple.com/ie/support
New Zealand:  00800-7666-7666 
www.apple.com/nz/support
United Kingdom:  (44) 0844 209 0611 
www.apple.com/uk/support
Telephone numbers are subject to change, and local and 
national telephone rates may apply. A complete list is 
available on the web: 
www.apple.com/support/contact/phone_contacts.html
You might have to raise your chair so that your forearms and 
hands are at the proper angle to the keyboard. If this makes 
it impossible to rest your feet flat on the floor, you can use 
a footrest with adjustable height and tilt to make up for any 
gap between the floor and your feet. Or you can lower the 
desktop to eliminate the need for a footrest. Another option 
is to use a desk with a keyboard tray that’s lower than the 
regular work surface.
Built-In DisplayAdjust the angle of the display to minimize glare and 
reflections from overhead lights and windows. Do not force 
the display if you meet resistance. The display is not designed 
to open past 135 degrees.
You can adjust the brightness of the screen when you take 
the computer from one work location to another, or if the 
lighting in your work area changes.
More information about ergonomics is available on the web: 
www.apple.com/about/ergonomics
Apple and the EnvironmentApple Inc. recognizes its responsibility to minimize the 
environmental impacts of its operations and products. 
More information is available on the web:
 
www.apple.com/environment
Learning More, Service, and SupportYour MacBook Pro does not have any user-serviceable parts. 
If you need service, contact Apple or take your MacBook Pro 
to an Apple Authorized Service Provider. You can find  
more information about your MacBook Pro through  
Help Center, online resources, System Information, and  
Apple Hardware Test.
Help CenterYou can often find answers to your questions, as well as 
instructions and troubleshooting information, in Help Center 
on your Mac. Click the Finder icon, click Help in the menu bar, 
and choose Help Center.
Online ResourcesFor online service and support information, go to  
www.apple.com/support and choose your country from the 
pop-up menu. You can search the AppleCare Knowledge 
Base, check for software updates, or get help from Apple’s 
discussion forums. 
System InformationTo get information about your MacBook Pro, use System 
Information. It shows you what hardware and software is 
installed, the serial number and operating system version, 
how much memory is installed, and more. To open System 
Information, choose Apple () > About This Mac from the 
menu bar and then click More Info. 
						

							causing interference to radios, television sets, and other 
electronic devices.
Responsible party (contact for FCC matters only):  
Apple Inc. Corporate Compliance  
1 Infinite Loop, MS 91-1EMC 
Cupertino, CA 95014
Wireless Radio UseThis device is restricted to indoor use when operating in the 
5.15 to 5.25 GHz frequency band.
Cet appareil doit être utilisé à l’intérieur.
Exposure to Radio Frequency EnergyThe radiated output power of the AirPort Extreme 
technology is below the FCC and EU radio frequency 
exposure limits. Nevertheless, it is advised to use the wireless 
equipment in such a manner that the potential for human 
contact during normal operation is minimized.
FCC Bluetooth® Wireless ComplianceThe antenna used with this transmitter must not be 
colocated or operated in conjunction with any other antenna 
or transmitter subject to the conditions of the FCC Grant.
Canadian Compliance StatementThis device complies with Industry Canada license-exempt 
RSS standard(s). Operation is subject to the following two 
conditions: (1) this device may not cause interference,  
and (2) this device must accept any interference, including 
interference that may cause undesired operation of the device.
Cet appareil est conforme aux normes CNR exemptes de 
licence d’Industrie Canada. Le fonctionnement est soumis 
aux deux conditions suivantes : (1) cet appareil ne doit 
pas provoquer d’interférences et (2) cet appareil doit 
accepter toute interférence, y compris celles susceptibles de 
provoquer un fonctionnement non souhaité de l’appareil.
Bluetooth Industry Canada StatementThis Class B device meets all requirements of the Canadian 
interference-causing equipment regulations.
Cet appareil numérique de la Class B respecte toutes les 
exigences du Règlement sur le matériel brouilleur du Canada.
Industry Canada StatementComplies with the Canadian ICES-003 Class B specifications. 
Cet appareil numérique de la classe B est conforme à la 
norme NMB-003 du Canada. This device complies with RSS 
210 of Industry Canada.
Regulatory Compliance Information
FCC Compliance StatementThis device complies with part 15 of the FCC rules. Operation 
is subject to the following two conditions:  (1) This device 
may not cause harmful interference, and (2) this device must 
accept any interference received, including interference 
that may cause undesired operation. See instructions if 
interference to radio or television reception is suspected.
Radio and Television InterferenceThis computer equipment generates, uses, and can 
radiate radio-frequency energy. If it is not installed and 
used properly—that is, in strict accordance with Apple’s 
instructions—it may cause interference with radio and 
television reception. 
This equipment has been tested and found to comply with 
the limits for a Class B digital device in accordance with the 
specifications in Part 15 of FCC rules. These specifications 
are designed to provide reasonable protection against such 
interference in a residential installation. However, there is 
no guarantee that interference will not occur in a particular 
installation. 
You can determine whether your computer system is causing 
interference by turning it off. If the interference stops, it was 
probably caused by the computer or one of the peripheral 
devices. 
If your computer system does cause interference to radio or 
television reception, try to correct the interference by using 
one or more of the following measures:
 
ÂTurn the television or radio antenna until the interference 
stops. 
 
ÂMove the computer to one side or the other of the 
television or radio. 
 
ÂMove the computer farther away from the television 
or radio. 
 
ÂPlug the computer into an outlet that is on a different 
circuit from the television or radio. ( That is, make certain 
the computer and the television or radio are on circuits 
controlled by different circuit breakers or fuses.) 
If necessary, consult an Apple Authorized Service Provider or 
Apple. See the service and support information that came 
with your Apple product. Or consult an experienced radio/
television technician for additional suggestions. 
Important:  Changes or modifications to this product not 
authorized by Apple Inc. could void the EMC compliance and 
negate your authority to operate the product.
This product has demonstrated EMC compliance under 
conditions that included the use of compliant peripheral 
devices and shielded cables (including Ethernet network 
cables) between system components. It is important that 
you use compliant peripheral devices and shielded cables 
between system components to reduce the possibility of  
						

							Magyar  Alulírott, Apple Inc. nyilatko\fom, hogy 
a \bacBook Pro megfelel a vonatko\fó alapvetõ 
követelményeknek és a\f 1999/5/EC \kirányelv egyéb 
elõírásainak.
Malt\f  Hawnhekk, Apple Inc., jiddikjara li dan \bacBook Pro 
jikkonforma mal-ħtiġijiet essen\fjali u \kma provvedimenti 
oħrajn relevanti li hemm fid-Dirrettiva 1999/5/EC.
Nederlands  Hierbij verklaart Apple Inc. dat het toestel 
\bacBook Pro in overeenstemming is met de essentiële eisen  
en de andere bepalingen van richtlijn 1999/5/EG.
Norsk  Apple Inc. erklærer herved at dette \bacBook Pro 
-apparatet er i samsvar med de grunnleggende kravene og 
øvrige relevante krav i EU-direktivet 1999/5/EF.
\bolsk\f  Niniejs\fym Apple Inc. oświadc\fa, że ten \bacBook Pro 
są \fgodne \f \fasadnic\k\fymi wymogami ora\f po\fostałymi 
stosownymi postanowieniami Dyrektywy 1999/5/EC.
\bortuguês  Apple Inc. declara que este dispositivo 
\bacBook Pro está em conformidade com os requisitos  
essenciais e outras disposições da Directiva 1999/5/CE.
Română  Prin pre\fenta, Apple Inc. declară că acest aparat 
\bacBook Pro este în conformitate cu cerinţele esenţiale şi cu 
celelalte prevederi relevante ale Directivei 1999/5/CE.
Slovensko  Apple Inc. i\fjavlja, da je ta \bacBook Pro skladne 
\f bistvenimi \fahtevami in ostalimi us\ktre\fnimi določili 
direktive 1999/5/ES.
Slovensky  Apple Inc. týmto vyhlasuje, že toto \bacBook Pro 
spĺňa \fákladné požiadavky a všetky príslušné ustanovenia 
Smernice 1999/5/ES.
Suom\f  Apple Inc. vakuuttaa täten, että tämä \bacBook Pro 
tyyppinen laite on direktiivin 1999/5/EY oleellisten 
vaatimusten ja  sitä koskevi\ken direktiivin muiden ehtojen 
mukainen.
Svenska  Härmed intygar Apple Inc. att denna \bacBook Pro 
står i överensstämmelse med d\ke väsentliga egenskapskrav 
och övriga relevanta bestämmelser so\km framgår av direktiv 
1999/5/EG.
A copy of the EU Declaration of Conformity is available at:  
www.apple.com/euro/compliance
This equipment can be used in the following countries:
European Community Restrictions Français  Pour usage en intérieur uniquement. Consultez 
l’Autorité de Régulation des Communications Electroniques 
et des Postes (ARCEP) pour connaître les limites d’utilisation 
des canaux 1 à 13. www.arcep.fr
European Compliance StatementThis product complies with the requirements of European 
Directives 2006/95/EC, 2004/108/EC, and 1999/5/EC.
Europe–EU Declaration of Conformity
Български  Apple Inc. декларира, че това \bacBook Pro е 
в съответствие със съществените изисквания и другите 
приложими правила на Директива 1999/5/ЕС.
Česky  Společnost Apple Inc. tímto prohlašuje, že tento 
\bacBook Pro je ve shodě se \fákladními požadavky a dalšími 
příslušnými ustanoveními směrnice 1999/5/ES.
Dansk  Undertegnede Apple Inc. erklærer herved, at 
følgende udstyr \bacBook Pro overholder de væsentlige 
krav og øvrige relevante krav i direktiv 1999/5/EF.
Deutsch  Hiermit erklärt Apple Inc., dass sich das 
\bacBook Pro in Übereinstimmung mit den\k grundlegenden 
Anforderungen und den üb\krigen einschlägigen 
Bestimmungen der Richtlinie 1999/5/EG b\kefinden.
Eest\f  Käesolevaga kinnitab Apple Inc., et see \bacBook Pro 
vastab direktiivi 1999/5/EÜ p\kõhinõuetele ja nimetatud 
direktiivist tulenevatele teistele asjakohastele sätetele.
Engl\fsh  Hereby, Apple Inc. declares that this \bacBook Pro 
is in compliance with the essential requirements and other 
relevant provisions of Directive 1999/5/EC.
Español  Por medio de la presente Apple Inc. declara que 
este \bacBook Pro cumple con los requisitos esenciales y 
cualesquiera otras disposiciones a\kplicables o exigibles de la 
Directiva 1999/5/CE.
Ελληνικά  \bε την παρούσα, η Apple Inc. δηλώνει ότι αυτή 
η συσκευή \bacBook Pro συμμορφώνεται προς τις βασικές 
απαιτήσεις και τις λοιπές σχετικές διατάξεις της Οδηγίας  
1999/5/ΕΚ.
França\fs  Par la présente Apple Inc. déclare que l’appareil 
\bacBook Pro est conforme aux exigences essentielles et aux 
autres dispositions pe\krtinentes de la directive 1999/5/CE.
Islenska  Apple Inc. lýsir því hér með yfir \kað þetta tæki 
\bacBook Pro fullnægir lágmarkskröfum og öðrum 
viðeigandi ákvæðum Evróputilskipunar 1999/5/EC.
Ital\fano  Con la presente Apple Inc. dichiara che questo 
dispositivo \bacBook Pro è conforme ai requisiti essen\fiali\k 
ed alle altre disposi\fioni pertinenti stabilite dalla direttiva 
1999/5/CE.
Latv\fsk\f  Ar šo Apple Inc. deklarē, ka \bacBook Pro ierīce 
atbilst Direktīvas 1999/5/EK būtis\kkajām prasībām un citiem 
ar to saistītajiem not\keikumiem.
L\fetuv\fų  Šiuo „Apple Inc.“ deklaruoja, kad šis \bacBook Pro 
atitinka esminius reikalavimus ir kitas 1999/5/EB Dir\kektyvos 
nuostatas. 
						

							Japan VCCI Class B Statement
Russia
External USB Modem InformationWhen connecting your MacBook Pro to the phone line using 
an external USB modem, refer to the telecommunications 
agency information in the documentation that came with 
your modem.
ENERGY STAR® Compliance
As an ENERGY STAR® partner, Apple has determined that 
standard configurations of this product meet the ENERGY 
STAR® guidelines for energy efficiency. The ENERGY STAR® 
program is a partnership with electronic equipment 
manufacturers to promote energy-efficient products. 
Reducing energy consumption of products saves money and 
helps conserve valuable resources. 
This computer is shipped with power management enabled 
with the computer set to sleep after 10 minutes of user 
inactivity. To wake your computer, click the mouse or 
trackpad button or press any key on the keyboard. 
For more information about ENERGY STAR®, visit:  
www.energystar.gov
Korea Warning Statements
B

						

							China Battery Statement
Taiwan Battery Statement
Battery ReplacementThe rechargeable battery should be replaced only by 
Apple or an Apple Authorized Service Provider. For more 
information about battery replacement services, go to: 
http://www.apple.com/batteries/replacements.html 
Battery Charger Efficiency
02 0-5 563-A
EFUP1 5china
Disposal and Recycling Information
This symbol indicates that your product must be disposed of 
properly according to local laws and regulations. When your 
product reaches its end of life, contact Apple or your local 
authorities to learn about recycling options.
For information about Apple’s recycling program, go to:  
www.apple.com/recycling
European Union—Disposal Information
The symbol above means that according to local laws and 
regulations your product should be disposed of separately 
from household waste. When this product reaches its end 
of life, take it to a collection point designated by local 
authorities. Some collection points accept products for free. 
The separate collection and recycling of your product at the 
time of disposal will help conserve natural resources and 
ensure that it is recycled in a manner that protects human 
health and the environment.
Türk\fyeEEE yönetmeliğine (Elektrikli ve Elektronik Eşyalarda Ba\fı  
Zararlı \baddelerin Kullanımının Sınırlandırılmasına Dair 
Yönetmelik) uygundur.
Brasil—Informações sobre descarte e reciclagem 
O símbolo acima indica que este produto e/ou sua bateria 
não devem ser descartadas no lixo doméstico. Quando 
decidir descartar este produto e/ou sua bateria, faça-o 
de acordo com as leis e diretrizes ambientais locais. Para 
informações sobre o programa de reciclagem da Apple, 
pontos de coleta e telefone de informações, visite  
www.apple.com/br/environment.
Battery Disposal InformationDispose of batteries according to your local environmental 
laws and guidelines.
Deutschland:  Dieses Gerät enthält Batterien. Bitte nicht 
in den Hausmüll werfen. Entsorgen Sie dieses Gerät am 
Ende seines Lebenszyklus entsprechend der maßgeblichen 
gesetzlichen Regelungen.
Nederlands:  Gebruikte batterijen kunnen worden ingeleverd 
bij de chemokar of in een speciale batterijcontainer voor 
klein chemisch afval (kca) worden gedeponeerd. 
						

							the operation of the Apple Product will be uninterrupted 
or error-free. Apple is not responsible for damage arising 
from failure to follow instructions relating to the Apple 
Product’s use.
This warranty does not apply: (a) to consumable parts,  
such as batteries, unless failure has occurred due to 
a defect in materials or workmanship; (b) to cosmetic 
damage, including but not limited to scratches, dents 
and broken plastic on ports; (c) to damage caused by use 
with another product; (d) to damage caused by accident, 
abuse, misuse, liquid contact, fire, earthquake or other 
external cause; (e) to damage caused by operating the 
Apple Product outside Apple’s published guidelines; 
(f ) to damage caused by service (including upgrades 
and expansions) performed by anyone who is not a 
representative of Apple or an Apple Authorized Service 
Provider (“AASP”); (g) to an Apple Product that has been 
modified to alter functionality or capability without the 
written permission of Apple; (h) to defects caused by 
normal wear and tear or otherwise due to the normal aging 
of the Apple Product, or (i) if any serial number has been 
removed or defaced from the Apple Product.
YOUR RESPONSIBILITIES  IF YOUR APPLE PRODUCT IS 
CAPABLE OF STORING SOFTWARE PROGRAMS, DATA AND 
OTHER INFORMATION, YOU SHOULD MAKE PERIODIC BACKUP 
COPIES OF THE INFORMATION CONTAINED ON THE STORAGE 
MEDIA TO PROTECT THE CONTENTS AND AS A PRECAUTION 
AGAINST POSSIBLE OPERATIONAL FAILURES. 
Before receiving warranty service, Apple or its agents may 
require that you furnish proof of purchase details, respond to 
questions designed to assist with diagnosing potential issues 
and follow Apple’s procedures for obtaining warranty service. 
Before submitting your Apple Product for warranty service 
you should maintain a separate backup copy of the contents 
of its storage media, remove all personal information that 
you want to protect and disable all security passwords.
DURING WARRANTY SERVICE IT IS POSSIBLE THAT THE 
CONTENTS OF THE APPLE PRODUCT’S STORAGE MEDIA 
WILL BE LOST, REPLACED OR REFORMATTED. IN SUCH AN 
EVENT APPLE AND ITS AGENTS ARE NOT RESPONSIBLE FOR 
ANY LOSS OF SOFTWARE PROGRAMS, DATA OR OTHER 
INFORMATION CONTAINED ON THE STORAGE MEDIA OR ANY 
OTHER PART OF THE APPLE PRODUCT SERVICED.
Following warranty service your Apple Product or a 
replacement product will be returned to you as your Apple 
Product was configured when originally purchased, subject 
to applicable updates. You will be responsible for reinstalling 
all other software programs, data and information. Recovery 
and reinstallation of other software programs, data and 
information are not covered under this warranty.Software License AgreementUse of MacBook Pro constitutes acceptance of the Apple  
and third-party software license terms found at:  
www.apple.com/legal/sla
Apple One (1) Year Limited Warranty - MacFor Apple Branded Products Only
HOW CONSUMER LAW RELATES TO THIS WARRANTY  THIS 
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU 
MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE 
(OR BY COUNTRY OR PROVINCE). OTHER THAN AS PERMITTED 
BY LAW, APPLE DOES NOT EXCLUDE, LIMIT OR SUSPEND 
OTHER RIGHTS YOU MAY HAVE, INCLUDING THOSE THAT MAY 
ARISE FROM THE NONCONFORMITY OF A SALES CONTRACT. 
FOR A FULL UNDERSTANDING OF YOUR RIGHTS YOU SHOULD 
CONSULT THE LAWS OF YOUR COUNTRY, PROVINCE OR STATE. 
WARRANTY LIMITATIONS THAT MAY AFFECT CONSUMER 
LAW  TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY 
AND THE REMEDIES SET FORTH ARE EXCLUSIVE AND IN LIEU 
OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, 
WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS OR 
IMPLIED. APPLE DISCLAIMS ALL STATUTORY AND IMPLIED 
WARRANTIES, INCLUDING WITHOUT LIMITATION, WARRANTIES 
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR 
PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT 
DEFECTS, TO THE EXTENT PERMITTED BY LAW. IN SO FAR AS 
SUCH WARRANTIES CANNOT BE DISCLAIMED, APPLE LIMITS 
THE DURATION AND REMEDIES OF SUCH WARRANTIES 
TO THE DURATION OF THIS EXPRESS WARRANTY AND, AT 
APPLE’S OPTION, THE REPAIR OR REPLACEMENT SERVICES 
DESCRIBED BELOW. SOME STATES (COUNTRIES AND 
PROVINCES) DO NOT ALLOW LIMITATIONS ON HOW LONG 
AN IMPLIED WARRANTY (OR CONDITION) MAY LAST, SO THE 
LIMITATION DESCRIBED ABOVE MAY NOT APPLY TO YOU.
WHAT IS COVERED BY THIS WARRANTY?  Apple warrants the 
Apple-branded hardware product and accessories contained 
in the original packaging (“Apple Product”) against defects 
in materials and workmanship when used normally in 
accordance with Apple’s published guidelines for a period of 
ONE (1) YEAR from the date of original retail purchase by the 
end-user purchaser (“Warranty Period”). Apple’s published 
guidelines include but are not limited to information 
contained in technical specifications, user manuals and 
service communications.
WHAT IS NOT COVERED BY THIS WARRANTY?  This warranty 
does not apply to any non-Apple branded hardware 
products or any software, even if packaged or sold with 
Apple hardware. Manufacturers, suppliers, or publishers, other 
than Apple, may provide their own warranties to you but 
Apple, in so far as permitted by law, provides their products 
“AS IS”. Software distributed by Apple with or without the 
Apple brand (including, but not limited to system software) 
is not covered by this warranty. Please refer to the licensing 
agreement accompanying the software for details of your 
rights with respect to its use. Apple does not warrant that  
						

							(iii) Do-it-yourself (DIY ) parts service. DIY parts service allows 
you to service your own Apple Product. If DIY parts service 
is available in the circumstances, the following process 
will apply. 
(a) Service where Apple requires return of the replaced 
product or part. Apple may require a credit card authorization 
as security for the retail price of the replacement product 
or part and applicable shipping costs. If you are unable to 
provide credit card authorization, DIY parts service may 
not be available to you and Apple will offer alternative 
arrangements for service. Apple will ship a replacement 
product or part to you with installation instructions, if 
applicable, and any requirements for the return of the 
replaced product or part. If you follow the instructions, Apple 
will cancel the credit card authorization, so you will not be 
charged for the product or part and shipping to and from 
your location. If you fail to return the replaced product or 
part as instructed or return a replaced product or part that 
is ineligible for service, Apple will charge your credit card for 
the authorized amount.
(b) Service where Apple does not require return of the 
replaced product or part. Apple will ship you free of charge 
a replacement product or part accompanied by instructions 
on installation, if applicable, and any requirements for the 
disposal of the replaced product or part. 
(c) Apple is not responsible for any labor costs you incur 
relating to DIY parts service. Should you require further 
assistance, contact Apple at the telephone number listed 
below.
Apple reserves the right to change the method by which 
Apple may provide warranty service to you, and your Apple 
Product’s eligibility to receive a particular method of service. 
Service will be limited to the options available in the country 
where service is requested. Service options, parts availability 
and response times may vary according to country. You 
may be responsible for shipping and handling charges if 
the Apple Product cannot be serviced in the country it is 
in. If you seek service in a country that is not the country 
of purchase, you will comply with all applicable import and 
export laws and regulations and be responsible for all custom 
duties, V.A.T. and other associated taxes and charges. For 
international service, Apple may repair or replace products 
and parts with comparable products and parts that comply 
with local standards.
LIMITATION OF LIABILITY  EXCEPT AS PROVIDED IN THIS 
WARRANTY AND TO THE MAXIMUM EXTENT PERMITTED 
BY LAW, APPLE IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, 
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING 
FROM ANY BREACH OF WARRANTY OR CONDITION, OR 
UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT 
LIMITED TO LOSS OF USE; LOSS OF REVENUE; LOSS OF 
ACTUAL OR ANTICIPATED PROFITS (INCLUDING LOSS OF 
PROFITS ON CONTRACTS); LOSS OF THE USE OF MONEY; 
LOSS OF ANTICIPATED SAVINGS; LOSS OF BUSINESS; LOSS OF 
OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; 
LOSS OF, DAMAGE TO, COMPROMISE OR CORRUPTION 
WHAT WILL APPLE DO IN THE EVENT THE WARRANTY IS 
BREACHED?  If during the Warranty Period you submit a 
valid claim to Apple or an AASP, Apple will, at its option, (i) 
repair the Apple Product using new or previously used parts 
that are equivalent to new in performance and reliability, 
(ii) replace the Apple Product with a product that is at least 
functionally equivalent to the Apple Product and is formed 
from new and/or previously used parts that are equivalent 
to new in performance and reliability, or (iii) exchange the 
Apple Product for a refund of your purchase price.
Apple may request that you replace certain user-installable 
parts or products. A replacement part or product, including 
a user-installable part that has been installed in accordance 
with instructions provided by Apple, assumes the remaining 
warranty of the Apple Product or ninety (90) days from the 
date of replacement or repair, whichever provides longer 
coverage for you. When a product or part is replaced or 
a refund provided, any replacement item becomes your 
property and the replaced or refunded item becomes 
Apple’s property.
HOW TO OBTAIN WARRANTY SERVICE?  Please access and 
review the online help resources described below before 
seeking warranty service. If the Apple Product is still not 
functioning properly after making use of these resources, 
please contact an Apple representative or, if applicable, 
an Apple owned retail store (“Apple Retail”) or AASP, using 
the information provided below. An Apple representative 
or AASP will help determine whether your Apple Product 
requires service and, if it does, will inform you how Apple 
will provide it. When contacting Apple via telephone, other 
charges may apply depending on your location.
Online information with details on obtaining warranty service 
is provided below.
WARRANTY SERVICE OPTIONS  Apple will provide warranty 
service through one or more of the following options:
(i) Carry-in service. You may return your Apple Product to 
an Apple Retail or AASP location offering carry-in service. 
Service will be performed at the location, or Apple Retail or 
an AASP may send your Apple Product to an Apple Repair 
Service (“ARS”) location to be serviced. Once you are notified 
that service is complete, you will promptly retrieve the 
Apple Product from the Apple Retail or AASP location, or 
the Apple Product will be sent directly to your location from 
the ARS location.
(ii) Mail-in service. If Apple determines that your Apple 
Product is eligible for mail-in service, Apple will send you 
prepaid waybills and if applicable, packaging material, so 
that you may ship your Apple Product to an ARS or AASP 
location in accordance with Apple’s instructions. Once service 
is complete, the ARS or AASP location will return the Apple 
Product to you. Apple will pay for shipping to and from your 
location if all instructions are followed.