Lucent Technologies DEFINITY IP Softphone Users Guide

							Receiving A Call
Telecommuter application – Both the IP Softphone and your ‘call-back’ phone will ring. Click on the IP
Softphone and answer it AND answer your ringing ‘call-back’ phone. If your ‘call-back’ phone rings but IP
Softphone does not – then you are receiving a Central Office call – one which is not being routed by the
DEFINITY switch.
Roadwarrior/Desktop - Softphone will alert – answer the call by clicking on the call appearance button.
Talk path will be on your headset or speakers.
Disconnect A Call
Press the ‘hang up’ button for the call appearance of the active call.
Other Features
Users can also put calls on hold, answer/originate a call on another line appearance, do conferencing etc.
Un-Registration/Logoff
When you are done with your DEFINITY Softphone or done with DoLAN, you can  un-register by
performing the following:
Go to your task bar and look for a ‘handset and telephone’ symbol.    2)   Now ‘right Click’ on the symbol
and select logoff.
    For all users – un-registration does not return control to your DCP phone. In order to get control of your
DCP set back you must do the following:
1) Dial PSA FAC – user then receives dial tone again
2) Dial your extension number (DCP set that you want to get back control of) followed by a
‘#’
3) Dial your personal station password (security code) followed by ‘#’
Note:
if your extension is AWOH (administered without hardware) you will not have to perform the
above steps 3 through 5.  -  never dial the PSA Associate code unless steps 1 or 2 above have
been done first.
Other
- if your PC/Laptop crashes you will be un-registered
- if your IP Softphone application is killed you will be un-registered
- you can stay logged in, registered for as long as you want
Person on the other end can’t hear you very well?    You’ve called or received a call from someone and
they are complaining that they don’t hear you very good. Then you need to check what your audio source is
set at – it could be defaulted to a camera (even if you don’t have one).     Do the following on your PC: Go
to Start – Programs – Winnov Videum NT –     Audio Panel – select Options – Properties. Select Recording
and OK. Select Mic.     if it is not selected already. This will now allow your audio input to be taken from
your headset microphone. 
						

							PC/Laptop Requirements
NetMeeting
 System Requirements and Setup
Microsoft(R) Windows(R) NetMeeting(R) enables real-time audio, video, and
data communication over the Internet. NetMeeting requires the following
minimum configuration:
        * Microsoft Windows 95 or Windows 98
        * 90 megahertz (MHz) Pentium processor
        * 16 megabytes (MB) of RAM
        * Microsoft Internet Explorer version 4.01 or later
          --or--
        * Microsoft Windows NT version 4.0 (Microsoft Windows NT 4.0
          Service Pack 3 or later is required to enable sharing
          programs on Windows NT.)
        * 90 MHz Pentium processor
        * 24 MB of RAM.
        * Internet Explorer version 4.01 or later
It is strongly recommended that you uninstall earlier beta versions of
Microsoft NetMeeting before installing this version.
If you use special characters when typing the installation location for
NetMeeting during Setup, such as \\, extended ANSI, or double-byte
characters, NetMeeting may not install correctly.
If you are dual booting between Windows 95 or Windows 98 and Windows NT,
you must install NetMeeting from within each operating system using
separate folders. NetMeeting does not run properly from one default
installation directory on both operating systems on a dual boot computer.
NetMeeting works best with a fast Internet connection, such as a 56
kilobytes per second (kbps) or faster modem, or a local area network (LAN).
For best viewing results, use 800x600 resolution or higher. You can also
use compact mode.
In NetMeeting packages created with the Resource Kit, the Help may
reference user interface elements that dont exist in the customized
version of NetMeeting.
You must have a 32-bit TCP/IP stack and Windows sockets interface to use
NetMeeting. NetMeeting has been tested with the 32-bit TCP/IP and Windows
sockets built into Windows 95, Windows 98, and Windows NT version 4.0.
NetMeeting does not function properly over SLIP connections or other
simulated SLIP/PPP connections.
For information about product support, see the Support.txt file in your
Windows folder or NetMeeting folder. 
						

							If youre using a preinstalled OEM version of Windows 98 Second Edition,
you wont be able to uninstall NetMeeting by using the Install/Uninstall
tab of the Add/Remove Programs control panel. If you install a stand-alone
NetMeeting version, then NetMeeting appears on the Install/Uninstall tab.
IP Softphone
Hardware and Software Requirements
DEFINITY IP Softphone requires a DEFINITY Enterprise Communications Server (ECS)
with software release 8.0 or later and the hardware and software listed below:
·  an IBM PC-compatible with the following hardware:
·  a Pentium 100 or faster processor
·  a hard disk with at least 25 MB of space available
·  a minimum of 32 MB of RAM if you are using Microsoft Windows NT 4.0 Server or Microsoft Windows NT 4.0
Workstation, and a minimum of 16 MB of RAM if you are using Microsoft Windows 98 or Microsoft Windows 95
·  a sound card, speaker/headset, and a microphone (for single-connection mode only). It is recommended that your
sound card supports full-duplex operation.
·  a network interface card for local area network (LAN) connectivity and/or a modem (28.8 Kbps or faster) for dial-up
networking
· a CD-ROM drive
·  a Windows-compatible VGA (or better) adapter
·  a Windows-compatible pointing device
·  One of the following operating systems:
·  Microsoft Windows NT Server 4.0 or later with Service Pack 4
·  Microsoft Windows NT Workstation 4.0 or later with Service Pack 4
·  Microsoft Windows 98
·  Microsoft Windows 95 with Service Pack 1
·  For single-connection mode, you will need an H.323 Version 2-compliant application that can register with an E.164
alias (such as Microsoft NetMeeting 3.0x). Microsoft NetMeeting 3.0x requires Microsoft Internet Explorer 4.0 or later.