Lucent Technologies DEFINITY IP Softphone Release 1 Getting Started Manual

							21 If you did not install DEFINITY IP Softphone, start using the TAPI application 
or H.323 application that you specified to control your calls. For more 
information about the features and procedures for DEFINITY Login and 
Incoming Call Notifier, be sure to consult the online help that is provided with 
these applications.
For more information about configuring and using H.323 applications with 
DEFINITY IP Softphone, refer to the IP Softphone Overview and 
Troubleshooting. This document is a PDF that is located in the Overview 
Document folder on the DEFINITY IP Softphone CD. 
NOTE:
If you are using an H.323 application other than Microsoft NetMeeting 3.0x, 
make sure the auto-answer feature is enabled on your PC audio application. 
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							22 Troubleshooting and overview information for the DEFINITY IP Softphone 
applications appear in the online help for the applications and in the IP 
Softphone Overview and Troubleshooting. The IP Softphone Overview and 
Troubleshooting is a PDF that is located in the Overview Document folder on 
the DEFINITY IP Softphone CD. To view this document, you will need Adobe 
Acrobat Reader 3.0 or later. You can install Adobe Acrobat Reader 4.0 from 
the DEFINITY IP Softphone CD or download it from the Internet at 
http://www.adobe.com.
If you have questions about or problems with the DEFINITY IP Softphone 
applications that the online help and the IP Softphone Overview and 
Troubleshooting do not resolve, call Lucent Technologies Technical Support 
or your local Authorized Lucent Dealer. 
For the most up-to-date troubleshooting information, go to 
http://support.lucent.com/service_support/download, click the Help Guides 
option button, and select the IP Softphone option from the corresponding 
drop-down list box.
Troubleshooting
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							23 DEFINITY IP Softphone requires an extension on the DEFINITY ECS that is 
administered for any of the following display telephones:
DEFINITY IP Softphone supports the telephones listed. However, DEFINITY 
IP Softphone may operate properly with other 6400 Series and 8400 Series 
telephones. Also, if your extension has a non-display telephone, your 
DEFINITY System Administrator should administer your extension as a 
display telephone. For example, if your extension has an 8410B telephone 
(which is a non-display telephone), your DEFINITY System Administrator 
should administer your extension as an 8410D telephone (which is a display 
telephone).
* These terminals do not support the XM24 (DSS).
NOTE:
DEFINITY IP Softphone does not support data modules. If your extension has a 
data module configured, you must either have your DEFINITY System 
Administrator disable it or get a different IP Softphone extension to log into.
Telephones Supported
– 6408D+– 6416D+ M*– 6424D+ M*– 8410D
– 6416D+– 6424D+– 8405D– 8411D
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							24
DEFINITY IP Softphone requires a DEFINITY Enterprise Communications Server (ECS) with 
software release 8.2 or later and the hardware and software listed below:

an IBM PC-compatible with the following hardware: 
–a Pentium® 133 or faster processor
–a hard disk with at least 25 MB of space available
–a minimum of 64 MB of RAM for Microsoft Windows NT
® 4.0 Server or Workstation, 
Microsoft Windows® 2000* Server or Professional, and a minimum of 32 MB of RAM for 
Microsoft Windows 98 or Microsoft Windows 95
–a sound card, speaker/headset, and a microphone (for the road-warrior and stand-
alone H.323 configurations only). Your sound card should support full-duplex operation.
–a network interface card for local area network (LAN) connectivity and/or a modem 
(28.8 Kbps or faster) for dial-up networking
–a CD-ROM drive
–a Windows-compatible VGA (or better) adapter 
–a Windows-compatible pointing device 

One of the following operating systems:
–Microsoft Windows NT Server 4.0 or later with Service Pack 4
–Microsoft Windows NT Workstation 4.0 or later with Service Pack 4
–Microsoft Windows 98
–Microsoft Windows 95 with Service Pack 1
–Microsoft Windows 2000 Server and Windows 2000 Professional*

For the road-warrior and stand-alone H.323 configurations, you will need an H.323 
Version 2-compliant application that can register with an E.164 alias (such as Microsoft 
NetMeeting 3.0x with Service Pack 1). Microsoft NetMeeting 3.0x requires Microsoft 
Internet Explorer 4.0 or later. 
* Windows 2000 Server and Windows 2000 Professional will be supported soon.
Hardware and Software Requirements
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