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Lucent Technologies DEFINITY Extender Remote Module Users Guide
Lucent Technologies DEFINITY Extender Remote Module Users Guide
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Programming Issue 2 July 1997 3-7 nFM- —The Remote Module will connect at 19.2 or 16.8 kbps. n-M- —The Remote Module will connect at 16.8 kbps only. n-MS —The Remote Module will connect at 16.8 or 14.4 kbps. n--S —The Remote Module will connect at 14.4 kbps only, the slowest rate. NOTE: In some situations, selection of a slower connect rate may result in a more reliable connection. The higher the connect rate you choose, the greater is the possibility of data errors. When a high number of data errors is detected, your call connection may be interrupted while the Remote Module attempts to reconnect. When this happens, you and your caller will hear a beep followed by a message (called the “retrain” prompt): Please remain on the line. This call is experiencing technical difficulties. Your call will resume momentarily. After this message, you and your caller will hear a second beep. The call is restored immediately after the second beep. NOTE: If the line problems cause the call to completely disconnect, you and your caller will hear the following message: We are (still) experiencing technical difficulties on this call. We apologize for this inconvenience. If you initiated this call, please hang up and place your call again.
Programming 3-8 Issue 2 July 1997In this situation, the Remote Module tries to reconnect with the Switch Module a maximum of six times. If the connection with the Switch Module is not re-established after the sixth try, the modem disconnects and you must log in again. 4. To view the next Connect Rate, press 3; to view the previous Connect Rate, press 1. Press 2 to accept the Connect Rate displayed. Setting the COM Port Baud Rate You must set the baud rate for the COM 1 port on the Remote Module. This is the rate at which data will be transmitted to and from your remote terminal device, usually a computer. Two rates are available: 19.2 kbps and 9.6 kbps. Follow these steps to set the rate for the COM 1 port: 1. At the “Go Online?” screen, press 3 until the following screen appears: 2. Press 2 to get the Comm Port rate. If 9600 kbps is in effect, the following screen appears: 3. Press 2 to change the setting or 1 to retain the existing setting.
Programming Issue 2 July 1997 3-9 4. If 19.2 kbps is in effect, the following screen appears: 5. Press 2 to change the setting or 1 to retain the existing setting. NOTE: If your are talking on your display telephone while transmitting data via the COM port, there is not much difference in speed between 9.6 kbps and 19.2 kbps. However, if you are transmitting data only, the 19.2 rate will be significantly faster. Exiting Programming To exit the programming mode, press 1 until the following screen appears:
Issue 2 July 1997 4-1 Operating the Remote Module 4 Operating the Remote Module of the DEFINITY Extender Once you have installed and programmed the Remote Module, you are ready to use it. After you have established a connection with the Switch Module (and consequently the DEFINITY ECS), you can use your DEFINITY telephone as you would any other telephone on the system.
Operating the Remote Module 4-2 Issue 2 July 1997 Starting the Operation You start the operation of the Remote Module by a process similar to logging in on other systems. Follow these steps to start the operation of the Remote Module: 1. At the “Go Online?” screen, press 2 to start the operation of the DEFINITY Extender system. 2. At this point, the Remote Module dials the Switch Module at the programmed number (see “Setting the Telephone Number” in Chapter 3, Programming). Figure 4-1 shows the sequence of messages that appear on the telephone display during connection of the Extender system.
Operating the Remote Module Issue 2 July 1997 4-3 Figure 4-1. Connect Sequence for the Remote Module 3. At the “Enter Password” screen, enter your password and press the Drop button on the display telephone. A valid password must be entered to allow the telephone to be connected to the PBX.
Operating the Remote Module 4-4 Issue 2 July 1997NOTE: You must enter your current valid password. The first time you use your Remote Module, the password will be the one initially assigned to you by your system administrator. A valid password contains 8 to 10 digits. 4. If a valid password has been entered, the Remote Module completes the connect sequence and the telephone will be operational. If an invalid password has been entered, you will be prompted to re-enter the password. If after three attempts a valid password has not been entered, the Remote Module will disconnect and the “Go Online?” prompt will be displayed. Check your current password with your system administrator; as necessary, reset your password and repeat the procedure from Step 1. Disconnecting To discontinue operation of the DEFINITY Extender system, follow these steps: 1. Press the Hold button on the display telephone four times. This screen appears: 2. This “Disconnect” screen allows you to change your mind before totally disconnecting. To disconnect, press 2. The disconnect sequence appears on the display; after a few seconds the “Go Online?” screen appears. This indicates you are disconnected.
Operating the Remote Module Issue 2 July 1997 4-5 ! CAUTION: Be sure that you have completely logged off by waiting for the “Go Online?” screen to appear. If you do not completely log off, the Remote Module may continue to try to re- establish the connection, and you will be liable for any applicable toll charges incurred. 3. If you do not want to disconnect, press 3 at the “Disconnect” screen. The following screen appears: 4. Do one of the following: nPress 1 to return to the “Disconnect” screen and disconnect the system. The “Go Online?” screen appears, indicating that the DEFINITY Extender system is no longer connected. nPress 2 to retain connection. nPress 3 to go to the Change Password screen.
Operating the Remote Module 4-6 Issue 2 July 1997 Changing a Password Follow these steps to change your password. 1. If you are not connected to the PBX, follow the steps in “Starting the Operation” above to connect to the PBX. 2. Once you are connected, press the Hold button on the display telephone four times and the following screen appears: 3. Press 3 and the following screen appears: 4. Press 3 and the following screen appears:
Operating the Remote Module Issue 2 July 1997 4-7 NOTE: If you press 3 and the “View S/W Version” screen appears, check with your system administrator. This indicates that you cannot change your own password. 5. Press 2 change a password. You will be prompted to enter the old password (a * will appear for each digit entered). 6. If the old password is correct, a prompt for the new password appears. Enter the new password (8 to 10 digits). Be sure the new password includes the first two digits of your old password. The first two digits identify your user number. If the old password is not correct, the message “Invalid Password” appears and you are returned to the “Change Password?” screen. Check your password, and repeat Step 5. If you continue to have problems, check with your system administrator.