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Lucent Technologies DEFINITY Enterprise Communications Server Release 8, Issue 2.0 (02.0.034.2) Description Manual
Lucent Technologies DEFINITY Enterprise Communications Server Release 8, Issue 2.0 (02.0.034.2) Description Manual
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DEFINITY Enterprise Communication Server Release 8, Issue 2.0 (02.0.034.2) Change Description 555-233-411 Issue 1 April 2000 Change Descriptions 17 79. A TN767 could not be hot-swapped with a cost-reduced TN2313 circuit pack when trunks were administered. “Conflict” would appear on the “list circuit-pack” display. Now, A TN767 with trunks can be hot-swapped with a TN2313, and vice versa. The correct TN code displays on the “list circuit-pack” screen. 80. If more than 65,535 ACD calls were answered in any interval or day for a single VDN, the Basic Call Management System (BCMS) data was incorrect (i.e., off by 65,536). Now, the only limit is 99,999 imposed by the 5-digit field size. 81. The system could reset if attendant directed calls on the branch switch route to the backup extension and are not answered for several minutes. 82. If a user attempted to originate a call using an autodial button and the system was in an overload condition causing the call to be blocked, the digits translated for that button where cleared. Now, for this scenario, the digits translated for the autodial button are preserved. 83. After an endpoint re-registered from another PC and was on a call, the call dropped if the user clicked ‘OK’ on the first PC after the call was established on the second PC. 84. With more than 256 announcements administered and a block of un-administered announcements within this range, a command of “display announcements” or “change announcements” resulted in the error message “Entry is bad”. 85. When DEFINITY was connected to a public network via Signaling System 7 (through a converter board), calls dropped four seconds after being answered if the SS7 network was heavily loaded. 86. If the customer had more than 255 best-service-routing application-location pairs administered, then vector processing would try to access the wrong data and calls could be routed to random locations. Now, it is safe for the customer to administer all 1000 application-location pairs. 87. Display Capacity did NOT show the correct accounting for Used, Available, and System Limit values for Recorded Announcement Analog Queue Slots. 88. The reply-best information carried by DISCONNECT message for Best Service Routing (BSR) polling calls overwrote the entire shared User-to-user information (UUI), including ASAI UUI, stored with the original call. 89. When merging or un-merging an IP Softphone, if an ACD or EAS agent was logged-in, the agent would become corrupted and not be able to do subsequent log-ins or log-outs. Now, when merging or un-merging a IP Softphone, any logged-in agent associated with the operation, is successfully logged-out. 90. The Status Station command did not consistently format group number and work mode pairs by separating them with a “slash” character.
DEFINITY Enterprise Communication Server Release 8, Issue 2.0 (02.0.034.2) Change Description 555-233-411 Issue 1 April 2000 Change Descriptions 18 91. If the name of the TN802B node was changed, the board did not reboot to take the new name. 92.The “did-view” button (hospitality only) allowed changing an automatically assigned DID number but it did not allow removal of the DID number. 93. Two-line display terminals did not display 27 characters names with extensions. Now, the display shows calling and called par ty names and extensions on both lines of the display. 94. Using the speakerphone to do a PSA associate of an extension to a digital station required the user to press the speakerphone button three times before getting connected to dialtone to make a call. 95. Unplugging the CLAN cable did not drop active IP trunk calls. 96. The system-parameters coverage-forwarding form displayed a field titled “External Coverage Treatment for Transferred Incoming Calls?” The field title has been changed to “External Cvg Treatment for G3 Transferred Calls to G2 Suppor ting AUDIX?”. 97. When trying to remove an ethernet data-module, the error messages “Remove all IP routes that use the old node name as a gateway on its C-LAN” displayed. Now, the error message reads “Remove this ethernet’s dependent gateway on the ip-route form first”. 98. It was possible to remove an H.323 IP station even if it was administered as a Media Complex Ext of another Station. Now, the attempt is blocked with the error message “Cannot remove; extension assigned as Media Complex Ext of another station” 99. Stations of type 515 had an IP SoftPhone? field. Now, IP SoftPhone? field does not appear for station type 515. 100. After the system performed a system level 2 reset the night console could no longer receive night service calls. 101. 8411D set could be administered as an IP Softphone even if it had a data option. 102. An R2-Multi-Frequency Code (MFC) call did not cover to the Vector Directory Number (VDN) extension correctly if an announcement extension was in the vector step. 103. In-band Dual-Tone Multi-Frequency (DTMF) Automatic Number Identification (ANI) was lost after a converse step on the vector processing. 104. In a telecommuter application call, if the IP Softphone voice path was through a trunk, when another party called the IP Softphone, the caller’s display showed the name of the trunk. Now, the caller’s display shows the name of the IP Softphone. 105. When an incoming call was made to an IP solutions telecommuter application endpoint, both the softphone GUI and the associated telephone alerted. Both devices had to be answered to achieve a talk path.
DEFINITY Enterprise Communication Server Release 8, Issue 2.0 (02.0.034.2) Change Description 555-233-411 Issue 1 April 2000 Change Descriptions 19 106. IP softphones in telecommuter or road warrior mode did not hear VOA announcements. 107. If an R6 or R7 system had TN2238 ATM boards translated, upgrading to a later release resulted in possible translation corruption. Now, only the TN2238 translation records are lost. 108. A problem in the Australian ISDN protocol caused incoming ISDN calls that redirected to a remote forwarding destination over an ISDN-Primary Rate Interface (PRI) facility to fail, apparently because of a PROGRESS message being automatically sent to cancel the T310 timer on the upstream switch. Now, PROGRESS messageare no longer sent automatically for remote forwarding/coverage calls. 109. Downloading of button information to the endpoint was inefficient. A more robust algorithm has been implemented, requiring the IP Softphone to be upgraded to version 0.97 or greater. 110. During duplication of a multimedia station, on the second page of the form, the title of the media complex was “MM data”. Now, the title is “Media Complex”. 111. The commands “status-station” and “status-trunk” failed with the error message “Port not assigned”, if one of the connected por ts belonged to a 9600 series wireless station. 112. When a telecommuter application with a permanent service link unregistered, the service link remained connected. 113. Auto callback only worked with an IP softphone if auto-call back was activated more than 10 seconds after the destination started to ring. 114. Endpoints unregistered for some time were then no longer be able to re-register. A popup box stated that the IP address may be incorrect or the network may be congested. 115. Erroneous MAPD alarms appeared in the alarms log. 116. External unanswered calls to a night station were logged via the Log External Calls feature (External LWC). Now, external unanswered calls to a night station are NOT logged. 117. External calls that covered to a Remote AUDIX were not logged via the Log External Calls feature (External LWC). Now, external calls that cover to a Remote AUDIX ARE logged. 118. If duplicate IP routes were administered, when the “extra” route was removed, the sessions that were dependent on that route might not come into service or might be dropped. 119. An IP Softphone or IP agent never heard a ZIP tone when receiving an incoming call. 120. If a user answered a call by pressing a busy indicator button, and then originated a new call from another line appearance without going on hook, the user did not get a dial tone but instead placed a call to the station of the busy indicator.
DEFINITY Enterprise Communication Server Release 8, Issue 2.0 (02.0.034.2) Change Description 555-233-411 Issue 1 April 2000 Change Descriptions 20 121. If an endpoint and DEFINITY did not have matching codecs, a road warrior application call would hang for 15 seconds without a talk path, and then drop. Now, the call drops immediately. 122. When all circular hunt group members were busy, the next hunt group call caused a system reset. 123. It was previously possible to administer a TN802 as TN802B, even if the board suffix was not B or later for TN802. Now, it is no longer possible. 124. TN802/TN802B reserved slots were not being blanked out when the TN802/TN802B board slot was administered. 125. Bellcore Facility messages containing calling name were not tandemed correctly, if the incoming trunk group had the “delayed display update” field set to “n(o)”. Now, Bellcore Facility messages containing calling name are tandemed regardless of the delayed display update field on the incoming trunk group. 126. In France, running “test board” on a TN2185 resulted in the BRI trunks going out of service/near end. 127. In France, performing a busy/release of a TN2185 BRI trunk did not bring the trunk back into service (non-stable layer 1). 128. When a call covered to a final CCRON point, and the “Activate Answer Detection on Final CCRON Cvg Point” field on the System Coverage/Forwarding form was set to ‘n’, and the call was redirected over an ISDN facility that became interworked, then when the call was answered there might not be a talk path. 129. It was possible to administer a TN802/TN802B board in a slot even if the two slots before it were not empty. Now, this is no longer possible, and the attempt generates an error message. 130. When Best-Service-Routing attempted to poll over a BRI network that was down, the DEFINITY switch tried to bring up the network, but the Best-Service-Routing software became confused. Instead of waiting for the BRI to come up, it erroneously attempted to interflow the call (rather than just polling). The end result was that the caller was dropped from vector processing, heard a busy tone, and the call was lost. This is a common problem in some networks where the BRI layers are brought down when the last call on the interface clears. 131. The title “Enabled” on the IP-interfaces form was confusing, because it did not apply to all the links on the board, only to Ethernet links. Now, the title has been changed to “Enabled Ethrnt” 132. When connectivity was lost to the packet bus from the NETPKT (TN794), no error was raised. 133. A bridged station’s display truncated the last digit or two from the calling party number of an incoming call.
DEFINITY Enterprise Communication Server Release 8, Issue 2.0 (02.0.034.2) Change Description 555-233-411 Issue 1 April 2000 Change Descriptions 21 134.International customers had no ability to change the handling of the “star” and “pound” digits by the “collect” vector step, so that the use of these digits to indicate “clear all collected digits” and “end-of-dialing” could be reversed. Some international mobile phone systems require this reversal, since their phone user normally enters a “star” to indicate “end-of-dialing” to immediately dial an entered number. Now, the addition of the “Collect Step Star/Pound Reversal?” y/n field on page 8 of the “SystemParameters - Features” form allows any DEFINITY customer (domestic or international) to reverse the handling of the “star” and “pound” digits by the “collect” vector step for DEFINITY R8.2 (and later) releases. 135. If calls to an attendant in night service were directed to a remote Voice Mail hunt group with QSIG-NWI signaling, and all the QSIG trunks were either busy or out-of-service, then the system would reset. Now, the caller will hear a busy tone and the system does not reset. 136. ATM-NTWK alarms could persist indefinitely after all problems were resolved. Now, ATM-NTWK alarms are cleared when all problems causing them are resolved. 137. On certain transferred calls that went to a CCRON destination, the call failed to redirect to a subsequent coverage point. Now, those transferred calls sequence through all coverage points. 138. CMS pump-up aborted if it encountered a corrupted VDN translation. 139. There was no way to know how many ACD agents were logged into IP Softphones. Now, there is a count on the “display capacities” form. 140. Executing a system-reset-1 command with multiple active Automatic Call Back (ACB) buttons could cause another system reset under rare circumstances, which could escalate to a cold1. Now, executing a system-reset-1 will not cause another system reset. 141. H.323 IP signalling groups could get into a “hung” state, if a warmstart occurred at the same time that a Transmission Control Protocol (TCP) connection for Q.931 signaling was failing (timing out). In such a “hung” state, the signalling group was unusable for incoming or outgoing calls. Now, if such a race condition occurs, it is cleaned up. 142. The customer was infrequently unable to break dial tone when using whisper page in an ATM PNC multiport network environment. 143. The user received an error message when attempting to remove a Computer Telepphony Interface (CTI) station after turning off TTI. This no longer occurs. 144. External unanswered calls to local coverage points were not logged via the Log External Calls feature. 145. If monitor BCMS split X for 7 pages of agents was followed by monitor BCMS split Y for 6 pages of agents, via the Operations Support Systems Interface (OSSI), some of the agent data would be lost. Now, all agent data is relayed to OSSI in this case.
DEFINITY Enterprise Communication Server Release 8, Issue 2.0 (02.0.034.2) Change Description 555-233-411 Issue 1 April 2000 Change Descriptions 22 146. Under certain circumstances, incoming DS1 trunk calls provided priority ringing, instead of following the coverage path. 147. Sometimes the TN802B board would not come up in the correct state without several reboots. Now, the TN802B application is run after as little as 2 reboots of the board. 148. When an incoming DID call into switch A tandemed over a Distributed Communications System (DCS) tie trunk to a station on switch B that forwarded to a local station that did not answer, the call was subsequently blocked from covering offnet. 149. When changing a hunt group from non-AAS to AAS (Auto-Available station), an incorrect error message, “Cannot add because maximum number of agents already logged-in”, displayed. 150. If an internal measured trunk was conferenced with an external measured trunk and then the external measured trunk dropped out of the call, CMS aborted tracking the call. 151. If a member of a Personal Central Office Line (PCOL) group originated a PCOL call coincident with an incoming call on the PCOL trunk, occasionally the PCOL button on the station would lockup. 152. H.323 IP resources occasionally took 15 minutes to come into service. Now, they come into service when the board has been initialized successfully. 153. An extension on a DCP set could not receive calls after PSA from a registered endpoint until a call was originated from the DCP set. 154. When running “save trans rem” without the removable media in the removable media drive, the error message “MSS device is out of service” displayed. Now, the following error message displays: “No removable media in removable media drive” 155. For attendant extended trunk calls, caller id terminals received the attendant name and number. Now, they receive the trunk calling party information if available or the TAC and the trunk name. 156. When the switch transmitted VDN translations to CMS, the BSR plan number was incorrect or missing. 157. Using the “release” button to exit Abbreviated Dial programming may cause subsequent calls not to send Touch Tone digits. Now, using a “release” button to exit Abbreviated Dial programming is not allowed. 158. It was possible to disable and change an IP-interface in one step. Now, you have to disable an IP-interface, submit the form, bring up the form again, and make any changes needed. 159. For DWBS stations, the field “mobility trunk group” in the station form defaults to 1 and blanks are allowed. Now, the field defaults to a blank and is a required non-blank field. This is necessary to guarantee correct administration of the “mobility trunk group” for use in registration. The former default of 1 was usually incorrect and needed to be changed.
DEFINITY Enterprise Communication Server Release 8, Issue 2.0 (02.0.034.2) Change Description 555-233-411 Issue 1 April 2000 Change Descriptions 23 160. Calls routed over an ISDN trunk using Extended Trunk Access (ETA) was not considered when checking the numbering format field of the route patttern. 161.The command “list usage button crss-alrt” showed only stations that had a crisis alert button administered. Now, the command shows all administered crisis alert buttons in the system, both stations and attendants. 162. If a processor channel was disabled, the “last failure” field of the “status processor-channel” form printed “none”. Now, the field shows “Processor channel disabled”. 163. When attempting to administer a Caller ID set type as an analog bridge, the user received the error message, “extension must bridge onto an analog station”. Now, the error message does not display, and this administration is allowed. 164. It is now possible to use two terminals with customized format; maximum number of digits has been increased 23; condition code T added for calls that tandem thru DEFINITY with no billing. 165. An H.323 IP extension registered as a Native H.323 that was also the media complex extension for a DCP extension was not allowed to make calls. Now, the H.323 IP extension is denied registration. 166. Certain ASAI adjunct applications became non-functional when the reset shift call feature was used. 167. If a user whisper-paged on another call and then disconnected, the paged user’s display failed to update to the original display. 168. When an IP Softphone logged into the switch, the command “status station” failed to show the right far end port of the IP Softphone. 169. No warning message displayed when disabling an IP-interface on the IP-interfaces form. Now, the message “WARNING: Disabling an IP-interface will cause interruption in service” displays. 170. Adding and removing busy indicators using either the feature access codes or feature buttons could cause a system reset. 171. Best Service Routing over H.323 IP trunks was not working. 172. After an upgrade, the TN802B port remained in an out-of-service state. Now, the TN802B port is in service if no alarms are present. 173. A node name used on the IP-interface form could also be defined on the data module form ppp. Now, cross validation is performed between the IP-interface and the data module form. If there are duplicate node names on these forms, the following error message displays: “Node Name currently assigned to another interface or link” 174. For certain types of calls, Incoming Call Line IDentification (ICLID) did not display on caller id terminals. Now, for all calls, ICLID displays on BELLCORE compliant caller id terminals.
DEFINITY Enterprise Communication Server Release 8, Issue 2.0 (02.0.034.2) Change Description 555-233-411 Issue 1 April 2000 Change Descriptions 24 175. If one of two or more TN802B boards in a system is disabled, it would remain out-of-service when re-enabled due to an incorrect alarm state. 176.The ‘list trace ewt’ command did not properly display data for columns Agents Working (AgtWk) and Agents Available (AgtAv). 177. When using the ‘list trace vdn’ command to trace a VDN/vector, which does a ‘reply-best’ step, the value for skill-level was decremented by 1. 178. A station with any of the following buttons could not be duplicated: cpn-blk cpn-unblk mm-basic mm-call mm-datacnf mm-multnbr mm-pcaudio 179. A call routed to the attendant via a vectoring route-to step would not queue if the attendant was busy. Now, the call is queued and remains in queue until the attendant is idle. 180. If the attendant selected a hundreds group button with a four digit value, the system would reset. 181. DWBS Global did not support music on hold if the DWBS station flashed to place a call on soft hold. Now, DWBS Global supports music on hold for soft held calls due to a flash. 182. Under certain circumstances, moving agents from one split to another using the move agent feature caused a system reset. 183. The BCMS interval was corrupted if a system reset 3 was executed in the second half hour of an hour. 184. Unanswered transferred calls redirected to the attendant failed to provide audible alerting at the attendant console. 185. A service observed call with an invisible single-step-conference station did not drop, even when there was only one regular station left in the call. 186. Calls to trunk groups controlled by the attendant were not redirected to attendant vectoring. 187. The message waiting icon did not display when a DWBS WT or a DWBS station reentered the system, after having received a message via LWC or AUDIX, while the set was out of the system. Now, the message waiting icon displays and clears correctly if LWC activity occurs while the set moves out of the system. 188. The feature “cvg of calls redirected off-net” on the customer options form was not available to offer B customers. Now, it is now available to both offer A and B customers.
DEFINITY Enterprise Communication Server Release 8, Issue 2.0 (02.0.034.2) Change Description 555-233-411 Issue 1 April 2000 Change Descriptions 25 189.The ”Port Not Fnd” message is returned when doing a traceroute command to a CLAN board and a port was specified, but a bad location was used. 190. Attempting to add duplicate IP routes on a C-LAN board is now blocked. 191. The “Route Type” field on the ‘add ip-route’ form was administrable. Now, that field is not administrable. The route type is determined automatically by the subnet mask and the class of the destination’s IP address. 192. The “list mct-history” command truncated the last character that specified the recorder port used. 193. An administrator was blocked from changing or removing a station or attendant console with an active timer button. Now, after a warning message is displayed, on first entry, the second entry is successful. 194. If the field “roundtrip Propagation Delay (ms) low:” was set to “10” on the system parameter maintenance form, the PBX never came out of the “by-pass” mode. 195. The “list multi-media ip-softphones” command did not display ports. Now, each port of each station displays. 196. On the “list measurements ip-sig-grp” form, the average latency was sometimes calculated incorrectly. 197. Unpluging a DCP set usable as an IP Softphone, and then registering an IP Softphone using the same extension of the DCP set caused the IP Softphone to disconnect. 198. Busying an active H.323 IP trunk placed the trunks in an incorrect state, and the command “status trunk tkgrp/#” received the error message “Entry is bad”. 199. If the last member of a circular hunt group is busy on a call and there are free members in the group, a new call received a busy tone. Now, a new call is routed to the first free member of the group. When all members are busy, then the call receives busy treatment, if no redirection is activated for the hunt group. 200. The display for incoming redirected calls in international format (i.e., no dashes in the number) had no blank spaces between the number and the word “to”. There is now at least one space between the number and the word “to”. 201. The number 1719 formerly could not be entered in the field signaling group near-end listen por t. Now, the field allows 1719,1720, and 5000-9999. 202. The SYSAM Test #913 was changed from a MAJOR to a MINOR alarm. 203. Using TTI to associate an extension, already assigned a port to a second port, locked up the second por t. Now, the user is blocked from associating extensions with hardware using TTI. 204. After a switch upgrade, the TN802B por ts were taking 15 minutes or longer to go into service.
DEFINITY Enterprise Communication Server Release 8, Issue 2.0 (02.0.034.2) Change Description 555-233-411 Issue 1 April 2000 Change Descriptions 26 205. PASTE data has been changed to include some missing Feature Access Codes (FACs) and button types for the Centre Vu (CV) Agent PC phone application. 206. Authorization codes of length 7 or less were not output in the Call Detail Recording & Reporting (CDR) repor t. 207. The default settings in the system-parameters maintenance form, page 3, were incompatible with the settings required for the US Robotics Sportster external modem that was being shipped with csi systems. 208.A “list multimedia ip-softphone” command could result in an “Error Encountered, Cannot Complete Request” (EECCR) message. 209. When a large number of VDN notifications were aborted at one time, switch performance was degraded. 210. Calls over BRI trunks often failed in countries outside the USA. 211. Attempting to execute an add/change/display/remove test-schedule command with an invalid test-schedule number could result in an “Error encountered, cannot complete request” message. Now, invalid numbers result in an “Identifier invalid” error. 212. If a voice mail system did DCP port emulation (i.e. Octel), digits signaled out of band, such as AD buttons, or hybrid sets, would not be deleted by the voice mail system. 213. Digital Signal Level 1C (DS1C) remote EPNs could reuse a fiber slot before all elements of the center stage had released the fiber slot, resulting in incorrect connections. 214. You will get an error message if you try to administer an H.323 IP signaling group on por t 1719/1720, and there is already a signaling group on 1720/1719, respectively. 215. A non-vector, non-ISDN, call to a hunt group with a forced first announcement could cause the switch to reset. 216. It was possible to have enabled both “LRQ Required?” and “Calls share IP Signaling connection?” fields on the Signaling group form for H.323 IP signaling groups. Now, an error message is displayed. 217. With LookAhead Interflow (LAI) administered, calls routed to Audix via the audit, resulting in the loss of DCS transparency. 218. The feature “Extended Cvg/Fwd Admin” on the customer options form was not available to offer B customers. It is now available to both offer A and B customers. 219. IP-interfaces that had a data module associated with them could not be changed without first removing the data module. 220. Executing a “download translation” on G3r ONLY did not ensure that a subsequent “reset sys 3” or higher on the G3r would boot from the translations just downloaded.