Lucent Technologies DEFINITY Enterprise Communications Server Release 8.3 Instructions Manual

							Feature Interactions
What’s New: Network Call Redirection 25
Feature Interactions0
Network Call Redirection interacts with several existing call center 
features. The features, and the effect NCR has on them, are described in 
this section.
Best Service 
Routing
0
The BSR queue-to-best
 vector step is used to transfer a call using 
NCR if the Net Redir?
 field on the BSR Application Table for the 
location has been set to Y
. 
Attendant 
Ve c t o r i n g
0
The route-to-number
 vector step uses ~r
 before the number to 
transfer a call using NCR, where the ~r 
activates NCR. For example, 
~r112920414
. The route-to-number
 vector step replaces 
Lookahead Interflow. An incoming ISDN call is then redirected. Similarly, 
the call will be routed using NCD or NCT. The PSTN feature will connect 
the original call to the diverted-to user. The original connection will be 
disconnected to free up 
DEFINITY resources.
The ~r 
vector step cannot be administered with CMS or Visual Vectors 
until R3V9 is available. Until that time, the ~r
 vector step must be 
administered using 
DEFINITY system administration.
ASAI Drop Event0Successful NCR call redirection causes an ASAI “drop” event to be sent 
to the CTI application with a CV_REDIR cause value of decimal(30) after 
the redirection is completed. Only one NCR “drop” event is received for a 
successful NCR operation when the NCT PSTN feature is used, even 
though two trunks are dropped by the PSTN.
ASAI Third-Party 
Merge/Call 
Transfer
0
The CTI application requests a third-party merge/call transfer ASAI 
operation to transfer the call to the second switch. This is only used if 
Network Call Transfer is not available. Once the two calls merge, then 
ASAI sends a third-party acknowledgement, and when the call is 
completed, ASAI sends a drop event report, and the third-party call ends. 
						

							Feature Interactions
26 DEFINITY® ECS R8.3 What’s New: Network Call Redirection