Home
>
Lucent Technologies
>
Communications System
>
Lucent Technologies DEFINITY Enterprise Communications Server Release 6 CallVisor PC ASAI Instructions Manual
Lucent Technologies DEFINITY Enterprise Communications Server Release 6 CallVisor PC ASAI Instructions Manual
Here you can view all the pages of manual Lucent Technologies DEFINITY Enterprise Communications Server Release 6 CallVisor PC ASAI Instructions Manual. The Lucent Technologies manuals for Communications System are available online for free. You can easily download all the documents as PDF.
Page 141
Issue 3 May 19985-1 5 ASAI Capabilities This chapter contains all the ASAI application service elements and provides the details of all the capabilities that comprise each ASE. These application service elements are: nEvent Notification and Event Reports nThird Party Call Control Capabilities nSet Value nValue Query nRequest Feature nAdjunct Routing nMaintenance nAbort Capabilities
Page 142
ASAI Capabilities 5-2Issue 3 May 1998 Event Notification The Event Notification capability group provides capabilities for a client to obtain information related to specific events that are monitored by the server. For example, an application can monitor the progress of calls arriving at an ACD split. Based on the event information received, the client can take various actions by invoking other ASEs, such as Third Party Take Control.The Event Notification ASE provides capabilities for the...
Page 143
ASAI Capabilities Issue 3 May 1998 5-3 Event Notification Request Description The Event Notification Request capability allows the client to request the server to begin reporting certain events. After the server acknowledges the request, the client receives event reports each time an event occurs. The client does not have to be a party to any of these events. A client can have several instances of Event Notification active at the same time and a single event can be reported for more than one ASE...
Page 144
ASAI Capabilities 5-4Issue 3 May 1998 Event Notification End Description The server sends the Event Notification End capability if it can no longer provide the requested service. The client receives no further event reports on the specified association identifier. The ASE is terminated. The server invokes this capability by sending a C_EN_END. Notes Notification must have been initiated through the Event Notification Request capability.
Page 145
ASAI Capabilities Issue 3 May 1998 5-5 Event Notification Cancel Description The Event Notification Cancel capability allows the client to request cancellation of event reports for a specified domain. The client invokes this capability by sending a C_EN_CAN, to which the server responds with a C_EN_CAN_CONF. If the confirmation is positive, the ASE instance is terminated. If the confirmation is negative, the client continues to receive event reports and can reissue the Event Notification Cancel...
Page 146
ASAI Capabilities 5-6Issue 3 May 1998 Event Notification Stop Call Notification Description The Event Notification Stop Call Notification capability allows the client to request the server to stop sending event reports for a specified call. The server continues to send event reports for other calls with the specified association identifier. The client invokes this capability by sending a C_EN_SCN to which the server responds with a C_EN_SCN_CONF. If the server is able to terminate event reporting...
Page 147
ASAI Capabilities Issue 3 May 1998 5-7 Event Report Description The Event Report capability is used by the server to report call-related events. An event applies to one of the following: nA party on a call nMultiple parties on a call nA call independent of parties nA particular ECS entity (ACD agents) independent of any call The list below shows which events can apply to each of the groups shown. Events are related to states, more specifically to state transitions. A state is associated with each...
Page 148
ASAI Capabilities 5-8Issue 3 May 1998 Table 5-1. Valid Event Item Combinations Event Items Reported Calling Party No.Called Party No . Connected Party No.Call IdNew Call IdParty IdParty_Id List Alerting I I I A A Answered I I A A Busy/Unavailable I A I Connected I I A A Cut-Through/Progress A A Disconnect/Drop I A I Hold I A A Reconnected I A A Trunk Seized I A A Call Conferenced I I I A I A Call Transferred I I I A I A Call Redirected A Call Ended A Call Offered to Domain I I A Call Initiated...
Page 149
ASAI Capabilities Issue 3 May 1998 5-9 Table 5-1. Valid Event-Item Combinations — Continued Event Items Reported Calls In Queue CauseUser Entered InfoLookahead Interflow Info DomainRedirection Number AlertingII Answered I Busy/Unavailable I ConnectedI Cut-Through/Progress Disconnect/Drop I Hold Reconnected Trunk Seized Call Conferenced Call Transferred Call RedirectedII Call Ended A Call Offered to Domain I I I I Call Initiated Call Originated Queued I Reorder/Denial I Logout Login Key: A: item...
Page 150
ASAI Capabilities 5-10Issue 3 May 1998 Table 5-1. Valid Event-Item Combinations — Continued Event Items Reported Extension Extension ListTrunk Group NumberWo r k FlowProgress Indicator UUI oli ucid Alerting I I I I Answered Busy/Unavailable Alerting Answered Busy/Unavailable Charge A A ConnectedII Cut-Through/Progress I Disconnect/Drop Hold Reconnected Trunk Seized I Call Conferenced I I Call Transferred I I Call Redirected Call Ended Call Offered to Domain I I I I Call InitiatedI Queued...