Lucent Technologies DEFINITY Enterprise Communications Server Release 5, CallVisor, ASAI Protocol Reference Instructions Manual

Routing Association Procedure
Issue 6  June 1997
2-35
[User-to-User Information] (User-User IE), 
[ASAI-provided digits] (User Code IE),
[collect digits request] (User Code IE)
12, and
[event to terminate digit collection] (specific event IE).
For coding, see ‘‘Call Route Selection’’ on page 5-112 of Chapter 5, 
“Byte Level Messages.”
b. If the adjunct denies the request, it responds with a RELease 
COMplete message containing a return error FIE with Operation 
Value = Route, and a cause (Cause IE). In...

Messaging Sequences and ASAI
2-36Issue 6  June 1997 
An adjunct may always abort a routing association to terminate that 
association. 

Request Feature Association
Issue 6  June 1997
2-37
Request Feature Association
All feature requests are invocations of the ASAI Feature Request Capability. An 
adjunct should be prepared to accept an ECS denial of any feature request.
Agent Login Procedure
The adjunct logs an agent into a given ACD split/skill.
1. To request an agent login, the adjunct sends a REGister message with an 
invoke FIE containing:
Operation Value = feature request, and 
parameters for 
login feature (Feature IE), 
login...

Messaging Sequences and ASAI
2-38Issue 6  June 1997 
Agent Logout Procedure
The adjunct logs an agent out of a given ACD split/skill.
1. To request an agent logout, the adjunct sends a REGister message with an 
invoke FIE containing:
Operation Value = feature request, and 
parameters for 
logout feature (Feature IE), 
ACD split (Domain IE), 
agent extension (Domain IE), and
[reason code
13] (Domain IE).
For coding, see ‘‘Agent Logout Request’’ on page 5-122 of Chapter 5, 
“Byte Level Messages.”
2. The...

Request Feature Association
Issue 6  June 1997
2-39
2. The ECS replies with a RELease COMplete message containing a return 
result FIE. The invoke-id in the return result has the same value as the 
invoke-id in the feature request. For coding, see ‘‘Request Feature: 
Acknowledgment — Association Terminates’’ on page 5-132 of Chapter 5, 
“Byte Level Messages.”
When changing work mode for EAS Agents, the following also applies:
nThe split parameter must be present as it is a mandatory ASAI 
parameter....

Messaging Sequences and ASAI
2-40Issue 6  June 1997 
Call Forwarding Cancel Procedure
The adjunct requests that forwarding be canceled from a given local station 
extension.
1. The adjunct sends a REGister message to request forwarding cancel.
The message contains an invoke FIE with:
Operation Value = feature request, and 
parameters for forwarding cancel (Feature IE) and 
forwarding extension (Redirecting IE without optional byte 4).
For coding, see ‘‘Cancel Call Forwarding Feature Activation’’ on page...

Request Feature Association
Issue 6  June 1997
2-41
Cancel Send All Calls Procedure
The adjunct requests that Send All Calls be canceled for a given local station 
extension.
1. The adjunct sends a REGister message to request forwarding cancel. The 
message contains an invoke FIE with:
Operation Value = feature request, and 
parameters for cancelling Send All Calls (Feature IE) and 
station extension (Redirecting IE without optional byte 4).
For coding, see ‘‘Cancel Send All Calls Feature Activation’’ on...

Messaging Sequences and ASAI
2-42Issue 6  June 1997 
Value Query Association
All value queries are invocations of the ASAI Value Query capability. An adjunct 
should be prepared to accept the ECS’s denial to a value query.
Date/Time Query Procedure
The adjunct queries the ECS for its current date and time.
1. The adjunct sends a REGister message to query for date/time. The 
message contains an invoke FIE with:
Operation Value = Value Query, and 
a parameter for date/time (Item IE).
For coding, see...

Value Query Association
Issue 6  June 1997
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Agent Status Query Procedure
The adjunct queries the ECS for status information on an agent in an ACD split.
1. The adjunct sends a REGister message to query for agent status with an 
invoke FIE containing: 
Operation Value = Value Query, and 
parameters for ACD split (Domain IE) and 
agent extension (Domain IE). 
For coding, see ‘‘Station Status Query’’ on page 5-141 of Chapter 5, “Byte 
Level Messages.”
2. The ECS replies with a RELease COMplete message...

Messaging Sequences and ASAI
2-44Issue 6  June 1997 
2. The ECS replies with a RELease COMplete message containing a return 
result FIE with:
Operation Value=Value Query, and 
a parameter containing the MWL status for the messaging services
(Status IE).
For coding, see ‘‘Response to Station Message Waiting Lamp Status 
Query’’ on page 5-157 of Chapter 5, “Byte Level Messages.”
Station Send-All-Calls Query Procedure
The adjunct can use the Send All Calls Status Query to obtain information about 
the...