Lucent Technologies CentreVu Visual Vectors Version 8.0 Guide

  Preface CentreVu® Visual Vectors Version 8.0
Installation and Getting Started
OverviewP-1
CentreVu
Visual VectorsPreface
Overview1
The CentreVu®  Visual Vectors Installation and Getting Started guide 
includes the following information:
lInstructions for installing CentreVu Visual Vectors client software 
(Visual Vectors) on a PC from a CD-ROM
lInstructions for installing a configuration of CentreVu Visual Vectors 
that resides on a shared network drive that can be accessed by 
multiple PCs....

  Preface CentreVu® Visual Vectors Version 8.0
Installation and Getting Started
OverviewP-2
This guide is intended for anyone who is installing the CentreVu Vi s u a l  
Vectors software. It assumes that you are familiar with your computer 
and the Microsoft
* Windows†95/98 or Windows NT 4.0 operating systems, 
including standard Windows conventions.
The following sections are included in this Preface:
lContents of this Document
lConventions Used in this Document
lRelated Documents.
*Microsoft is a...

  Preface CentreVu® Visual Vectors Version 8.0
Installation and Getting Started
Contents of This DocumentP-3
Contents of This Document1
The guide is organized into the following chapters:
Chapter 1 Introduction
This chapter introduces the CentreVu Visua l Ve ctors  
Setup. It provides information on the following:
lThe language-versions that Visual Vectors 
supports for each Windows operating system
lInstallation support and tips
lOnline Help information
lThe items provided in the CentreVu Visu al Ve...

  Preface CentreVu® Visual Vectors Version 8.0
Installation and Getting Started
Contents of This DocumentP-4
Chapter 4 Installing CentreVu Visual Vectors on a PC from 
the Network
This chapter walks you through the process of 
installing CentreVu Visual Vectors onto a PC from a 
network drive.
Chapter 5 Uninstalling 
CentreVu Visual Vectors 
This chapter describes the steps required to uninstall 
the CentreVu Visual Vectors software.
Chapter 6 Getting Started with 
CentreVu Visual Vectors
This chapter...

  Preface CentreVu® Visual Vectors Version 8.0
Installation and Getting Started
Conventions Used in This DocumentP-5
Conventions Used in This Document1
The following conventions are used in this document:
*Whenever you are asked to click or double click the mouse button, click 
button 1 (the left-most mouse button or primary button), unless button 2 
(the right-most button or secondary button) is specified.
Convention Description
Bold Text Menu names, options, and icon names are shown 
in bold text (for...

  Preface CentreVu® Visual Vectors Version 8.0
Installation and Getting Started
Related DocumentsP-6
Related Documents1
The following documents include additional information about the 
CentreVu®  CMS/Visual Vectors clients or servers:
lCentreVu® Visual Vectors Version 8 User Guide, Issue 1 (585-210-932)
lCentreVu® CMS R3V8 Administration, Issue 1 (585-210-910)
lLucent Call Center Release 8 Change Description, Issue 1 (585-210-925)
lCentreVu® CMS R3V8 Upgrades and Migration, Issue 1 (585-210-913)...

  Introduction CentreVu® Visual Vectors Version 8.0
Installation and Getting Started
About CentreVu Visual Vectors1-1
CentreVu
Visual VectorsIntroduction1
About CentreVu Visual Vectors1
The Lucent Technologies CentreVu Visual Vectors software gives users 
the ability to add, modify and delete vectors in a GUI environment. The 
CentreVu Visual Vectors software that allows you to work with vectors 
include: Navigator, VDN Assignment Wizard, and Vector Editor. 
Visual Vectors include other useful features....

  Introduction CentreVu® Visual Vectors Version 8.0
Installation and Getting Started
About CentreVu CMS1-2
About CentreVu CMS1
The CentreVu Call Management System (CMS) is a software product 
used by customers who have the Lucent Technologies DEFINITY® 
Enterprise Communications Server (ECS) Release 6 or later Lucent 
telecommunications switches and receive a large volume of telephone 
calls that are processed through the Automatic Call Distribution (ACD) 
feature of the switch. The CMS server collects...

  Introduction CentreVu® Visual Vectors Version 8.0
Installation and Getting Started
Installation Support and Tips1-3
Installation Support and Tips1
If you have difficulty installing CentreVu Framework, refer to the 
following sources:
lSystem requirements in “What You Need on Your Computer” on 
page 1-5.
lThe online Help option provided with the installation program.
lThe 
readme.txt file on the CD-ROM. Use a text editor such as 
Microsoft Windows Notepad to read the file.
lChapter 7, “Troubleshooting.”...

  Introduction CentreVu® Visual Vectors Version 8.0
Installation and Getting Started
Checking Package Contents1-4
Checking Package Contents1
The CentreVu Visual Vectors software package includes the items listed 
in Table 1-1. Check the package contents to be sure all items are 
included.
If any of the items are missing or damaged, U.S. customers should 
contact your Lucent Account Team. Customers in other countries 
should contact your Lucent Representative or Distributor.Table 1-1:   
CentreVu Visual...