Lucent Technologies Centrevu Report Designer Version 8 User Guide

  Using the Report Designer - Examples CentreVu Report Designer Version 8 User Guide
General InformationA-3
2. In the Category list, select Designer.
3. In the Report list, select the report you just created, and then select 
the Edit button.
Create a Second Query:
4. From the Edit menu, select Queries.The Query Assistant (Select an 
existing query or add a new one.) window appears.
5. Select the New button. The Query Assistant (Select a databox and 
one or more tables for the queary.) window appears.
6....

  Using the Report Designer - Examples CentreVu Report Designer Version 8 User Guide
General InformationA-4
17. In the Report list, select the report you just created, and then select 
the Edit button.
18. From the Insert menu, select Table. The Table Assistant (Select a 
query and associated database items for the grid.) window appears.
19. From the Queries drop-down list, click on table, and then select the 
Add All>> button.
20. Select the Next button. The Table Assistant (Select a grid layout.)...

  Database Items and Calculations CentreVu Report Designer Version 8 User Guide
General InformationB-1
B  Database Items and Calculations
General Information0
Please refer to the CentreVu® Call Management System R3V8 Database 
Items and Calculations 
document, 585-210-939, for full descriptions of the 
database items and calculations avaialable through the 
CentreVu Call 
Management System (CMS). 

  Database Items and Calculations CentreVu Report Designer Version 8 User Guide
General InformationB-2 

  Index CentreVu® CMS R3V8 Upgrades and Migration
IN-1
Index
Symbols
Where Clauses
Basic .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 18-2
Exclusions .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 18-5
Multiple.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 18-4
Range/List Variable  .  .  .  .  .  .  .  .  .  .  .  .  .  . 18-4
Selecting Rows from an ACD  .  .  .  .  .  .  .  .  . 18-4
Variable  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 18-3
$...

  Index CentreVu® CMS R3V8 Upgrades and Migration
IN-2
Charts, Formatting (continued)
Axis Tab.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  12-5
Using.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  12-7
Data Labels Tab  .  .  .  .  .  .  .  .  .  .  .  .  .   12-11
Using.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .   12-12
Data Tab  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  12-9
Using.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  12-9
Fonts Tab.  .  .  ....

  Index CentreVu® CMS R3V8 Upgrades and Migration
IN-3
Data Labels Tab (continued)
Percent  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .   12-12
Right.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .   12-11
Series Name.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .   12-12
Using.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .   12-12
Value.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .   12-12
Data on Chart.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  ....

  Index CentreVu® CMS R3V8 Upgrades and Migration
IN-4
Error Messages (continued)
Historical.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  16-5
INFORMIX-SQL .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  16-5
Keyword AVG Invalid in Where Clause .  .  .  .  16-3
Keyword BETWEEN Invalid for Real-Time  .  .  16-3
Keyword COUNT Invalid in Where Clause  .  .  16-3
Keyword MAX Invalid in Where Clause .  .  .  .  16-3
Keyword MIN Invalid in Where Clause  .  .  .  .  16-3
Keyword SUM Invalid in...

  Index CentreVu® CMS R3V8 Upgrades and Migration
IN-5
Hardcoded Values  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  18-3
hcwc  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  18-7
Header Option  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .   13-10
Headers Tab .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .   13-10
Header Option.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .   13-10
Table Header  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .   13-10
Using.  .  .  .  ....

  Index CentreVu® CMS R3V8 Upgrades and Migration
IN-6
Legend Tab.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .   12-15
Location .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .   12-15
Using.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .   12-16
Visible .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .   12-15
Line Chart.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .   12-20
linkex .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  ....