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Lucent Technologies CentreVu Call Management System Release 3 Version 8 External Call History Interface Manual

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Page 41

   CentreVu® CMS R3V8 External Call History Interface
Setup Information35
Be sure to set the
 location and user_name (and keep 
them populated) so that any problems can be traced to the 
correct port
. 
You can break down either of these commands to make the 
entry easier. For example, for the direct connection, you could 
perform the following steps.
1. Type set port=x mode slave speed .
2. Press .
3. Type set port=x type hardwired 
location
 .
4. Press .
5. Continue until the entire command is...

Page 42

   CentreVu® CMS R3V8 External Call History Interface
Setup Information36
4. When you are finished, use the following command to reset the 
ports:
The system responds as follows:
5. To quit 
na, enter the following command:
The following procedure requires the 
CentreVu CMS computer to be 
rebooted. 
CentreVu CMS will be down while the system is 
rebooting, and you will lose 
CentreVu CMS data.
Next you must create a character special device; do so in the 
following manner:
a. At the console terminal, go...

Page 43

   CentreVu® CMS R3V8 External Call History Interface
Setup Information37
c. Add the following system command to the file. You must add 
one line per each modem or direct connection. (If the 
Speripherals file already exists, just add the command to it.)
The 220 in the device name indicates the second NTS and port 
20 (as does the parameter 20). You can choose your own 
names, but the device name should reflect the terminal server 
and port names.
d. If you used vi to do the above editing, you can exit...

Page 44

   CentreVu® CMS R3V8 External Call History Interface
Setup Information38
Selecting and 
Setting Up the 
Receiving 
Computer
0
This section contains the receiving computer requirements. This section 
also explains how call records are transferred.
Consider the following points before purchasing or connecting the 
receiving computer:
lProcessor speed should be as high as practically possible.
lThe computer must have file transfer capabilities (the default is 
uucp, but you may choose another file transfer...

Page 45

   CentreVu® CMS R3V8 External Call History Interface
Setup Information39
The capacity needed to store one record in the database is 233 
bytes per record. One call record is generated for each call 
segment
.
Multiply 233 by the number of records you want to store (based on 
estimated call traffic and the length of time you want to store the 
data) to calculate approximately how much storage capacity you 
need.
Transferred File 
Names
0
The transfer process adds an extension of up to three digits to the...

Page 46

   CentreVu® CMS R3V8 External Call History Interface
Setup Information40
Setting Up uucp 
Software on a
Windows 
Computer
0
You must provide the uucp software for the receiving computer. During 
setup, the site names (which may be identified by other terms such as 
node names or host names) must match for configuration on both 
machines. For assistance, call the Lucent Technologies National 
Customer Care Center at 1-800-242-2121. International customers may 
contact your local Lucent distributor or...

Page 47

   CentreVu® CMS R3V8 External Call History Interface
Setup Information41
11. Define the nuucp password that will be used by 
CentreVu CMS to 
log in to the receiving computer and send data. This password must 
match the nuucp password assigned during the External Call 
History Interface feature installation.
The software is now set up. Use the following section to test the setup.
Testing the 
Connection and 
Configuration
0
Test the connection and configuration by performing the following 
procedure.
1....

Page 48

   CentreVu® CMS R3V8 External Call History Interface
Setup Information42 

Page 49

How Are We Doing?
Document Title:CentreVu™Call Management System Release 3 Version 8
External Call History Interface
Document No.: 585-210-912 Issue 1 Date: December 1999
Lucent Technologies welcomes your feedback on this document. Your comments are  of great 
value in helping us to improve our documentation.
1. Please rate the effectiveness of this document in the following areas:
2. Please check the ways you feel we could improve this document:
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