LG Television Signature OLED W7 Manual

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 •When attaching the stand to the TV set, place the screen facing down on a cushioned table or flat surface to protect the screen from scratches. (Depending upon model) •Make sure that the screws are fastened tightly. (If they are not fastened securely enough, the TV may tilt forward after being installed.) •Do not fasten the screws with excessive force otherwise they may be worn out and become loose. •Make sure to wring any excess water or cleaner from the cloth. •Do not spray water or cleaner directly onto the TV screen. •Make sure to spray just enough of water or cleaner onto a dry cloth to wipe the screen.
Lifting and Moving the TV
When moving or lifting the TV, read the following to prevent the TV from being scratched or damaged and for safe transportation regardless of its type and size.
 •It is recommended to move the TV in the box or packing material that the TV originally came in. •Before moving or lifting the TV, disconnect the power cord and all cables.
 •When holding the TV, the screen should face away from you to avoid damage.
 •Hold the top and bottom of the TV frame firmly. Make sure not to hold the transparent part, speaker, or speaker grille area.
 •Use at least two people to move a large TV. •When transporting the TV by hand, hold the TV as shown in the following illustration.
 •When transporting the TV, do not expose the TV to jolts or excessive vibration. •When transporting the TV, keep the TV upright; never turn the TV on its side or tilt towards the left or right. •When handling the TV, be careful not to damage the protruding buttons.
 •Avoid touching the screen at all times, as this may result in damage to the screen. •Do not place the product on the floor with its front facing down without padding. Failure to do so may result in damage to the screen. •Do not move the TV by holding the cable holders, as the cable holders may break, and injuries and damage to the TV may occur. (Depending upon model)
Using the Button
(Depending upon model)
You can operate the TV by pressing the button or moving the joystick left, right, up, or down.
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Basic Functions
Power On (Press)
Power Off (Press and Hold)1
Volume Control
Channels Control
1 : All running apps will close.
Adjusting the Menu
When the TV is turned on, press the  button one time. You can adjust the Menu items pressing or 
moving the buttons. (Depending upon model)
Turns the power off.
Accesses the setting menu.
Clears on-screen displays and returns to TV viewing.
Changes the input source.
Mounting on a Wall
If you are attaching the TV to other building 
materials, please contact qualified personnel to 
install the wall mount.
 • Do not apply foreign substances (oils, 
lubricants, etc.) to the screw parts when 
assembling the product. (Doing so may 
damage the product.)
Provided Item
Wall-mountPunching Guide
(Ø5 X L65)Wall mounting screwWall mounting anchor
(Ø3 X L18)Wall mounting screw
Tools you will need
 •Phillips head + driver (manual or motorized) /  
Ø 8 mm (0.3 inches) Drill bit / Level / Stud finder 
/ Drill
How to attach to masonry walls
Please follow the below direction.
1 Use a drill bit Ø 8 mm (0.3 inches) to drill a 
hole for the anchor location within a depth of 
80 mm (3.1 inches) to 100 mm (3.9 inches).
2 Clean the drilled hole.
3 Insert the sealed wall mounting anchor to 
the hole. (When inserting the anchor, use a 
hammer.)
Wall mounting 
anchor 
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4 Set the wall mount on the wall by aligning to 
the location of the hole. And, set the angle 
adjusting part to face upward.
5 Align the wall mounting screw to the hole and tighten it. Then, fasten the screws at 
torque of 45 kgf/cm (39.06 lbf/in) to 
60 kgf/cm (52.08 l
bf/in).
Wall mounting 
screw
 •Check the material of the wall and the thickness 
of the finishing.
 •Use the Wall mount anchor for wall material of 
concrete, light concrete, strong natural stone, 
soft natural stone masonry brick and hallow 
block that do not crack.
Wall Material Tools Wall 
Thickness
Concrete Wall mounting 
anchor, Wall 
mounting screw, 
Drill bit (Ø 3 / 
6 / 8) 70 mm  
(2.7 inches)
Brick
Natural stone
Metal Panel
Plywood Wall mounting 
screw, Drill bit 
(Ø 1.8) 30 mm  
(1.1 inches) 
EPS Panel Penetrate 
the wall
Plasterboard 
+ Plywood 30 mm  
(1.1 inches)
 •
Do not mount the device on the walls made 
from plasterboard or medium density fiberboard 
(MDF). In this case, the anchor and screws must 
be inserted into the concrete behind the finish 
surface. If there is no concrete on the other side, 
then you must first install a separate hanger to 
securely install the anchors and screws.
 •When installing the product on wall material 
not designated, install the product so that each 
location can withstand the pull out load of 70 kg 
(154.3 lbs) and shear load of 100 kg (220.4 lbs) 
or above.
 •Use the Ø 8 mm (0.3 inches) drill bit for concrete 
and hammer (Impact) drill.
 •Make sure that children do not climb on or 
hang on the TV.
 •Use a platform or cabinet that is strong and 
large enough to support the TV securely.
 •When installing the product, first check that 
the wall is strong enough. Use the anchors 
and screws provided.
 -If you use anchors and screws that are not 
specified by the manufacturer, they may 
not hold the weight of the product, causing 
safety issues.
 •Be sure to use the accessory cable provided. 
Otherwise, friction between the product and 
the wall may cause damage to the connector.
 •When drilling holes into the wall, make sure 
you use a drill and drill bit with the specified 
diameter. Ensure that you also follow the 
instructions regarding the depth of the holes.
 -Otherwise, the product may be installed 
incorrectly and cause safety issues.
 •Wear safety gloves when installing the 
product. Do not use your bare hands.
 -Otherwise, it may cause personal injury. •If some parts of the wall mount do not touch 
the wall after it is attached, in addition to the 
other mounting hardware, add the double 
sided tape included with the accessories to 
stick the mount to the wall.
 •If you want to connect the TV Cable is 
connected to the back panel partition, please 
use the enclosed Punching Guide.
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Using the kensington security 
system (optional)
(For OLED65W7P)
The Kensington security system connector is located at the rear of the Companion Box (AV Box). For more information of installation and using, refer to the manual provided with the Kensington security system or visit http://www.kensington.com.
Connections (Notifications)
You can connect various external devices to the TV. Supported external devices are: HD receivers, DVD players, VCRs, audio systems, USB storage devices, PC, gaming devices, and other external devices. For more information on external device’s connection, refer to the manual provided with each device.
 •If you record a TV program on a DVD recorder or VCR, make sure to connect the TV signal input cable to the TV through a DVD recorder or VCR. For more information about recording, refer to the manual provided with the connected device. •The external device connections shown may differ slightly from illustrations in a manual. •Connect external devices to the TV regardless about the order of the TV port. •If you connect a gaming device to the TV, use the cable supplied with the gaming device. •Refer to the external equipment’s manual for operating instructions.
 •In PC mode, there may be noise associated with the resolution, vertical pattern, contrast or brightness. If noise is present, change the PC output to another resolution, change the refresh rate to another rate or adjust the brightness and contrast on the PICTURE menu until the picture is clear. Depending upon the graphics card, some resolution settings may not allow the image to be positioned on the screen properly. •Some USB Hubs may not work. If a USB device connected through a USB Hub is not detected, connect it directly to the USB port on the TV. •The TV may be capable of operating without a set-top-box from a multichannel video programming distributor (MVPD). •When connecting via a wired LAN, it is recommended to use a CAT 7 cable.
Connecting to an Antenna or Cable
Connect an antenna, cable, or cable box to watch TV while referring to the following. The illustrations may differ from the actual items and an RF cable is optional.
 •Make sure not to bend the copper wire of the RF cable.
Copper wire
 •Complete all connections between devices, and then connect the power cord to the power outlet to prevent damage to your TV. •Use a signal splitter to use 2 TVs or more. •DTV Audio Supported Codec: MPEG,  Dolby Digital •This TV cannot receive ULTRA HD (3840 x 2160 pixels) broadcasts directly because the related standards have not been confirmed.  (Depending upon model)
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Other Connections
Connect your TV to external devices. For the best 
picture and audio quality, connect the external 
device and the TV with the HDMI cable.
 • >  >  > General >  
HDMI ULTRA HD Deep Color:
 - On : Support 4K @ 60 Hz (4:4:4, 4:2:2, 4:2:0) -Off : Support 4K @ 60 Hz 8bit (4:2:0) •If the device connected to Input Port also 
supports ULTRA HD Deep Color, your picture 
may be clearer. However, if the device doesn’t 
support it, it may not work properly. In that case, 
connect the device to a different HDMI port or 
change the TV’s  HDMI ULTRA HD Deep Color 
setting to Off. 
 • HDMI Audio Supported Format:  
DTS (44.1 kHz / 48 kHz),  
Dolby Digital / Dolby Digital Plus (32 kHz / 44.1 
kHz / 48 kHz),  
PCM (32 kHz / 44.1 kHz / 48 kHz / 96 kHz / 192 
kHz) (Depending upon model)
Slim Remote Control
(Some buttons and services may not be provided 
depending on models or regions.)
The descriptions in this manual are based on 
the buttons on the remote control. Please read 
this manual carefully and use the TV correctly. 
To replace coin batteries, turn the battery cover 
counterclockwise by using a coin. Then, pull the 
battery container out. Insert and fix the batteries 
(CR2032) with the 
 facing upward. Then, slide the battery container back into the remote control (+ 
side up) and using a coin, turn the lock clockwise 
to close. To remove the coin batteries, perform 
the installation actions in reverse. When in use, 
it should be pointed in the direction of the TV’s 
remote sensor.
A
B
A
 (Power) Turns the TV on or off.
 You can turn your set-top box on or off by adding the set-top box to the universal remote 
control for your TV.
   Adjusts the volume level.
 (MUTE ) Mutes all sounds.
   Scrolls through the saved channels.
B
 Returns to the previous screen.
 * Clears all on-screen displays and returns to TV viewing.
 (Home) Accesses the Home menu.
 (Input) Changes the input source. 
 *  Pressing and holding the  (Input) button 
displays all the lists of external inputs.
    (Navigation buttons) Scrolls through 
menus or options. (up/down/left/right)
  Selects menus or options and confirms your input.
* :  To use the button, press and hold for more than 3 seconds.
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Battery Installation
 •DO NOT INGEST BATTERY. CHEMICAL BURN HAZARD. •The battery used in this device may present a fire or chemical burn hazard if mistreated. Do not recharge, disassemble, incinerate, or heat above 100 °C (212 °F). Replace the battery part no. CR2032 only. Use of another battery may present a risk of fire or explosion. Dispose of used battery. Keep battery away from children. Do not disassemble or dispose of in fire.  •[The remote control supplied with] This product contains a coin/button cell battery. If the coin/button cell battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death. Keep new and used batteries away from children. If the battery compartment does not close securely, stop using the product and keep it away from children. If you think batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention. •If you have long nails, do not open the battery cover by using your finger. Or else, your nail could break.
Magic Remote Functions
(Some buttons and services may not be provided depending on models or regions.)
When the message Magic remote battery is low. Change the battery. is displayed, replace the batteries. To install batteries, open the battery cover, replace batteries (1.5 V AA) matching  and  ends to the label inside the compartment, and close the battery cover. Failure to match the correct polarities of the battery may cause the battery to burst or leak, resulting in fire, personal injury, or ambient pollution. Be sure to point the remote control at the remote control sensor on the TV. To remove the batteries, perform the installation actions in reverse. This remote uses infrared light. When in use, it should be pointed in the direction of the TV’s remote sensor.
It is recommended that an Access Point (AP) be located more than 0.2 m (0.65 ft) away from the TV. If the AP is installed closer than 0.2 m (0.65 ft) the Magic remote may not perform as expected due to frequency interference.
AB
C
A
 (Power) Turns the TV on or off.
  You can turn your set-top box on or off by adding the set-top box to the universal remote control for your TV.
Number button Enters numbers.
- (Dash) Inserts a dash between numbers such as 2-1 and 2-2.
 Accesses the saved channel list.
 * You can access the application or Live TV using the number buttons corresponding to the features.
 (Screen Remote) Displays the Screen Remote.
 •Accesses the Universal Control Menu in some regions.
 * SAP (Secondary Audio Program) Feature can be enabled by pressing the key.
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B
  Adjusts the volume level.
 (Mute) Mutes all sounds.
 (Voice recognition)
Network connection is required to use the voice 
recognition function.
Press the button and speak when the voice display 
window appears on the TV screen.
 (Search) * Shows the search mode. 
   Scrolls through the saved channels.
 (Home) Accesses the Home menu.
 * Shows the previous history.
 (Q. Settings) Accesses the quick settings.
 • Pressing and holding the  (Q. Settings) button 
displays the All settings menu.
C
    (up/down/left/right) Press the up, down, 
left or right button to scroll the menu. If you press 
    buttons while the pointer is in use, the 
pointer will disappear from the screen and Magic 
Remote will operate like a general remote control. 
To display the pointer on the screen again, shake 
Magic Remote to the left and right.
 Wheel (OK) Press the center of the Wheel 
button to select a menu. You can change channels 
by using the Wheel button.
 Returns to the previous screen.
 * Clears all on-screen displays and returns to 
TV viewing.
 Displays the program event according to time scheduler.
 Streaming Service buttons Connects to the 
Video Streaming Service.
 (Input) Changes the input source. 
 • Pressing and holding the   (Input) button 
displays all the lists of external inputs.
, , ,  Control buttons for media contents
 * Provides content related to the 
program you are currently watching.
 Activates or deactivates the subtitles.
 By zooming in on the selected area, you 
can view it in full screen.
 * You can zoom in on the area where the 
remote control is pointed.
, , ,  These access special functions in 
some menus.
* :  To use the button, press and hold for more than 3 seconds.
Registering Magic Remote
How to Register the Magic Remote
To use the Magic Remote, first pair it with your TV.
1 Put batteries into the Magic Remote and turn 
the TV on.
2 Point the Magic Remote at your TV and press the  Wheel (OK) on the remote control.
 • If the TV fails to register the Magic Remote, try 
again after turning the TV off and back on.
How to Deregister the Magic Remote
 •Press the  and  (Home) buttons at the 
same time, for five seconds, to unpair the Magic 
Remote with your TV.
 • Pressing and holding the  button will 
let you cancel and re-register Magic Remote at 
once.
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Licenses
Supported licenses may differ by model.  For more information about licenses,  visit www.lg.com.
 
Open Source Software Notice 
Information
To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product, please visit http://opensource.lge.com.  In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download.
LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to [email protected]. This offer is valid for three (3) years from the date on which you purchased the product.
External Control Device Setup 
To obtain the external control device setup information, please visit www.lg.com.
Troubleshooting
 •Cannot control the TV with the remote control. -Check if anything such as tape has been placed over the receiver. -Check if there is any obstacle between the product and the remote control. -Replace the batteries with new fresh ones. •No image display and no sound is produced. -Check if the product is turned on.  -Check if the power cord is connected to a wall outlet. -Check if there is a problem in the wall outlet by connecting other products. •The TV turns off suddenly. -Check the power control settings.  The power supply may be interrupted. -Check if the Timer Power Off / Sleep Timer feature is activated in the Timers settings.  -If there is no signal while the TV is on, the TV will turn off automatically after 15 minutes of inactivity. •A blue light blinks on the front of the Companion Box (AV Box). -The TV may have a problem with the cooling fan or the temperature in the TV may be too high. Contact an authorized service center.  •A magenta light blinks on the front of the Companion Box (AV Box). -The TV may have a problem in the moving speaker. Contact an authorized service center. •An orange light blinks on the front of the Companion Box (AV Box).  -The cable from the panel may not be properly connected to the Companion Box (AV Box). Unplug the power cord and reconnect the cable from the panel. Then plug the power cord in and press the power button. If it still doesn’t work after the steps above, contact an authorized service center.
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 •Abnormal Display -If the TV feels cold to the touch, there may be a small flicker when it is turned on. This is normal; there is nothing wrong with TV. Some minute dot defects may be visible on the screen, appearing as tiny red, green, or blue spots. However, they have no adverse effect on the TV’s performance. Avoid touching the screen or holding your finger(s) against it for long periods of time. Doing so may produce some temporary distortion effects on the screen. -This panel is an advanced product that contains millions of pixels. In a very few cases, you could see fine dots on the screen while you’re viewing the TV. Those dots are deactivated pixels and do not affect the performance and reliability of the TV. -Displaying a still image for a prolonged period of time may cause an image sticking. Avoid displaying a fixed image on the TV screen for a extended length of time. -Some horizontal lines may appear when the Pixel Refresher feature is performed. It is normal and there is no need to be concerned. •Generated Sound -Cracking noise A cracking noise that occurs when watching or turning off the TV is generated by plastic thermal contraction due to temperature and humidity. This noise is common for products where thermal deformation is required.  -Electrical circuit humming/panel buzzing A low level noise is generated from a high-speed switching circuit, which supplies a large amount of current to operate a product. It varies depending upon the product. This generated sound does not affect the performance and reliability of the product.
Specifications
Product specifications may be changed without prior notice due to upgrade of product functions.
Estimated yearly energy consumption indicated on the FTC label is measured in accordance with the Test Procedures for Television Sets (USA only).
The actual energy consumption depends on the usage environment (The content watched, TV settings, etc.).
Television System  
ATSC, NTSC-M, 64 & 256 QAM
Program Coverage 
VHF 2-13, UHF 14-69, DTV 2-69, CATV 1-135, CADTV 1-135
External Antenna Impedance 
75 Ω
Environment condition
 •Operating Temperature  0 °C to 40 °C (32 °F to 104 °F) •Operating Humidity  Less than 80 % •Storage Temperature -20 °C to 60 °C (-4 °F to 140 °F) •Storage Humidity Less than 85 %
Wireless Module (LGSBWAC72) 
Specifications
Wireless LAN (IEEE 802.11a/b/g/n/ac)
Frequency RangeOutput Power (Max.)
2400 to 2483.5 MHz 5150 to 5725 MHz 5725 to 5850 MHz
15 dBm 14.5 dBm 14.5 dBm
Bluetooth
Frequency RangeOutput Power (Max.)
2400 to 2483.5 MHz8.5 dBm
 •As band channels can vary per country, the user cannot change or adjust the operating frequency. This product is configured for the regional frequency table. •For consideration of the user, this device should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the device and the body.  •FCC ID: BEJLGSBWAC72 IC: 2703H-LGSBWAC72
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Regulatory
FCC NOTICE
(For USA)
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
 -Reorient or relocate the receiving antenna. -Increase the separation between the equipment and the receiver. -Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. -Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation of the device. Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
FCC Radio Frequency Interference 
Requirements (for UNII devices)
High power radars are allocated as primary users of the 5.25 to 5.35 GHz and 5.65 to 5.85 GHz bands. These radar stations can cause interference with and/or damage this device. This device cannot be co-located with any other transmitter.
FCC RF Radiation Exposure Statement
[For having wireless function (WLAN, Bluetooth,...)]
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be colocated or operating in conjunction with any other antenna or transmitter. This equipment 
should be installed and operated with minimum distance 20 cm (7.8 inches) between the radiator and your body. Users must follow the specific operating instructions for satisfying RF exposure compliance.
Industry Canada Statement
(For Canada) [For having wireless function (WLAN, Bluetooth,...)]
This device complies with Industry Canada’s applicable licence-exempt RSSs. Operation is subject to the following two conditions:
(1) This device may not cause interference; and
(2) This device must accept any interference, including interference that may cause undesired operation of the device.
IC Radiation Exposure Statement
(For Canada) [For having wireless function (WLAN, Bluetooth,...)]
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm (7.8 inches) between the antenna & your body.
NOTE : THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT.
(For Canada) [For product having the wireless function using 5 GHz frequency bands]
 •The device for operation in the band 5150–5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems; •For devices with detachable antenna(s), the maximum antenna gain permitted for devices in the bands 5250-5350 MHz and 5470-5725 MHz shall be such that the equipment still complies with the e.i.r.p. limit; •For devices with detachable antenna(s), the maximum antenna gain permitted for devices in the band 5725-5850 MHz shall be such that the equipment still complies with the e.i.r.p. limits specified for point-to-point and non-point-to-point operation as appropriate; and •The worst-case tilt angle(s) necessary to remain compliant with the e.i.r.p. elevation mask requirement set forth in Section 6.2.2(3) shall be clearly indicated.(devices operating in the band 5250-5350 MHz with a maximum e.i.r.p. greater than 200 mW ) •High-power radars are allocated as primary users (i.e. priority users) of the bands 5250–5350 MHz 
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