LG Escape 2 Owners Manual

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Settings
Default message app
This menu allows you to choose what messaging app to use as your default\
 messaging app.
Backup & reset
Change the settings for managing your settings and data.
Back up my data – Back up app data, Wi-Fi passwords, and other settings to Google
  
servers.
 Backup account – Displays the account that is currently being used to back up
  
information.
 Automatic restore – When reinstalling an app, restore backed up settings and data.
 LG Backup service – Backs up all information on the device and restores it in the
  
event of data loss or replacement.
 Factory data reset – Reset your settings to the factory default values and delete
  
all your data. If you reset the phone this way, you are prompted to re-enter the same 
information as when you first started Android. 
Printing Cloud Print – Allows you to manage your Google Cloud Print settings and print jo\
bs.
About phone
V

iew legal information, check phone status and software versions, and per\
form a software 
update. 
						

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For Windows OS
LG PC Suite helps you manage media contents and applications in your pho\
ne by allowing 
you to connect to your phone to your PC.
With the LG PC Suite software, you can...
Manage and play your media contents (music, movie, pictures) on your P\
C.
 Send multimedia contents to your device.
 Synchronizes data (schedules, contacts, bookmarks) in your device and \
PC.
 Backup the applications in your device.
 Update the software in your device.
 Play multimedia contents of your PC from other device
 NOTE: 
 
 Some functions may not be available, depending on the model.
 
 You can use the Help menu from the application to find out how to use the\
 LG PC Suite 
software.
Installing the LG PC Suite Software
To download the LG PC Suite software, please do the following: 
1  Go to www.lg.com.
2   Go to SUPPORT > MOBILE SUPPORT > PC Sync.
3   Select the model information and click  GO.
4   Scroll down, select the PC SYNC tab > Windows > DOWNLOAD to download LG PC 
Suite.
PC software (LG PC Suite) 
						

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PC software (LG PC Suite)
System Requirements for LG PC Suite software

OS: Windows XP (Service pack 3) 32 bit, Windows Vista, Windows 7, Windows 8
 CPU: 1 GHz or higher processors
 Memory: 512 MB or higher RAMs
 Graphic card: 1024 x 768 resolution, 32 bit color or higher
 HDD: 500 MB or more free hard disk space (More free hard disk space may\
 be needed 
depending on the volume of data stored.)
 Required software: LG United drivers, Windows Media Player 10 or later.
 NOTE: LG United USB Driver
 
 The LG United USB driver is required to connect an LG device and PC. It \
is installed 
automatically when you install the LG PC Suite software application.
For Mac OS
With the LG PC Suite software, you can...
Manage and play your media contents (music, movie, pictures) on your P\
C.
 Send multimedia contents to your device.
 Synchronizes data (schedules, contacts, bookmarks) in your device and \
PC.
 NOTE: 
 
 Some functions may not be available, depending on the model.
 
 You can use the Help menu from the application to find out how to use the\
 LG PC Suite 
software. 
						

							84PC software (LG PC Suite)
Installing the LG PC Suite Software
To download the LG PC Suite software, please do the following:
1  
Go to www.lg.com.
2   Go to SUPPORT > MOBILE SUPPORT > PC Sync.
3   Select the model information and click  GO.
4   Scroll down, select the PC SYNC tab > Mac OS > DOWNLOAD to download LG PC 
Suite.
System Requirements for LG PC Suite software
 OS: Mac OS X (10.6.8) or higher
 Memory : 2 GB RAM or higher
 Graphics card: 1024 x 768 screen resolution or higher and 32-bit color
 Hard disc: Storage of 500 MB or higher (Additional space may be require\
d for data)
 Required software: LG United Mobile driver
 NOTE: LG United USB Driver
 
 The LG United USB driver is required to connect an LG device and PC. It \
is installed 
automatically when you install the LG PC Suite software application. 
						

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Phone Software Update
This feature allows you to update the firmware of your phone to the late\
st version 
conveniently from the internet without the need to visit a service cente\
r. 
For more information on how to use  this function, please visit:
http://www.lg.com/common/ index.jsp. 
As the mobile phone firmware update requires the user’s full attention for the duration 
of the update process, please make sure to check all instructions and no\
tes that appear 
at each step before proceeding. Please note that removing the USB cable \
or battery 
during the upgrade may seriously damage your mobile phone.
LG Mobile Phone Software Update via Over-the-Air (OTA)
This feature allows you to update the firmware of your phone to the newe\
r version 
conveniently via OTA without connecting the USB cable. This feature is only available if 
and when LG makes the newer version of the firmware available for your d\
evice.  
First, you can check the software version on your mobile phone:
Tap  >  > Settings  > General tab > About phone > Software info.
To perform the phone software update, 
Tap  >  >  Settings  >  General tab > 
About phone >  Update Center >  Software Update >  Check now for update.
 NOTE
 
 Your personal data—including information about your Google account and\
 any other 
accounts, your system/application data and settings, any downloaded appl\
ications and 
your DRM licence —might be lost in the process of updating your phone\
s software. 
Therefore, LG recommends that you back up your personal data before upda\
ting your 
phones software. LG does not take responsibility for any loss of person\
al data.
Software Update 
						

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Trademarks
Trademarks
Copyright 2015 LG Electronics, Inc. All rights reserved. LG and the LG l\
ogo are 
registered trademarks of LG Group and its related entities.
 Bluetooth
® is a registered trademark of the Bluetooth SIG, Inc. worldwide.
 Wi-Fi®, the Wi-Fi CERTIFIED logo, and the Wi-Fi logo are registered trademarks\
 of the 
Wi-Fi Alliance.
 All other trademarks and copyrights are the property of their respective\
 owners.
 NOTICE 
 
 Wi-Fi® and Wi-Fi Protected Access®are registered trademarks of the Wi-Fi Alliance. 
						

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Please check to see if any problems you have encountered with the phone \
are described in 
this section before taking the phone in for a service or calling the Cus\
tomer Service Center.
Q&A
QHow do I view the list of outgoing calls, incoming calls and missed call\
s?
A Tap the Phone Button 
 and tap the Call logs tab.
Q Why is the connection inconsistent or not audible in certain areas?
A When the frequency environment is unstable in a certain area, connection\
 may be 
inconsistent and inaudible. Relocate to another area and try again.
Q
Why is the connection inconsistent or abruptly disconnects even when est\
ablished?A When frequency is unstable or weak, or if there are too many users, a co\
nnection may 
be cut off even after it was established. Please try again later or atte\
mpt again after
 
relocating to other areas.
Q Why does the phone heat up?
A The phone may get hot when there is a very long call duration, when game\
s are played 
or even when surfing the Internet for a long time. This has no effect up\
on the life of the

 
product or performance.
Q Why does the battery run out so quickly during normal use?
A This may be due to the user environment, a large number of calls or a we\
ak signal.
Q Why is no number dialed when an Address Book entry is recalled?
A Check that the number has been stored correctly by using the Address boo\
k Search 
feature. Re-store them, if necessary

.
Q The screen got frozen. How can I solve this problem?
A If the screen freezes or the phone does not respond when you try to oper\
ate it, remove

 
the battery and reinsert it. Then power the phone back on. 
						

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There are a variety of accessories available for your mobile phone, some\
 of which may be 
sold separately. You can select these options according to your personal communication 
requirements. Visit your local AT&T store or www.att.com/wirelessaccessories for specific 
offerings.
 NOTE
 
 Always use genuine LG accessories. Failure to do this may invalidate you\
r warranty.
 
 Accessories may be different in different regions; please check with our\
 regional 
service company or agent for further enquiries.
Accessories 
						

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Troubleshooting
This chapter lists some problems you might encounter when using your pho\
ne. Some 
problems require you to call your service provider, but most are easy to fix yourself.
Message Possible causes Possible corrective measuresSIM or USIM 
card error There is no SIM or 
USIM card in the 
phone or it is inserted 
incorrectly. Make sure that the SIM card is 
correctly inserted.
No network 
connection/ 
Dropped 
network
Signal is weak or you 
are outside the carrier 
network.Move toward a window or into an 
open area. Check the network operator 
coverage map.
Operator applied new 
services. Check whether the SIM card is more 
than 6~12 months old. If so, change 
your SIM card at your network 
provider’s nearest branch. Contact your 
service provider.
Codes do not 
match To change a security 
code, must confirm 
the new code by 
re-entering it.
If you forget the code, contact your 
service provider.
The two codes you 
entered do not match. 
						

							90Troubleshooting
Message Possible causes Possible corrective measures
No applications 
can be set Not supported by 
service provider or 
registration required.
Contact your service provider.
Calls not 
available Dialing error  New network not authorized.
New SIM or USIM card 
inserted.
Check for new restrictions.
Pre-paid charge limit 
reached. Contact service provider or reset limit 
with PIN2.
Phone cannot 
be turned on On/Off key pressed too 
briefly.
Press the On/Off key for at least two 
seconds.
Battery is not charged. Charge battery. Check the charging 
indicator on the display.