Lexmark Z845 User Manual

							Lexmark 840 Series
Users Guide
July 2006 www.lexmark.com
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
All other trademarks are the property of their respective owners.
© 2006 Lexmark International, Inc.
All rights reserved.
740 West New Circle Road
Lexington, Kentucky 40550
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							Safety information
Use only the power supply and power supply cord provided with this product or the manufacturers authorized replacement
power supply and power supply cord.
Connect the power supply cord to an electrical outlet that is near the product and easily accessible.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark
components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other
replacement parts.
CAUTION: Do not set up this product or make any electrical or cabling connections, such as the power supply cord or
telephone, during a lightning storm.
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							Contents
Finding information about the printer..........................................................................7
Setting up the printer...................................................................................................10
Checking the box contents................................................................................................................10
Learning about the printer..........................................................................................11
Understanding the parts of the printer...............................................................................................11
Learning about the software.......................................................................................13
Using the printer software..................................................................................................................13
Using the Solution Center..................................................................................................................13
Using Print Properties........................................................................................................................14
Opening Print Properties ............................................................................................................................ 14
Using the Save Settings menu ................................................................................................................... 14
Using the “I Want To” menu ....................................................................................................................... 14
Using the Options menu ............................................................................................................................. 14
Using the Print Properties tabs ................................................................................................................... 15
Using Fast Pics..................................................................................................................................15
Loading paper and various paper types....................................................................16
Loading paper....................................................................................................................................16
Loading various paper types.............................................................................................................16
Printing.........................................................................................................................19
Printing a document...........................................................................................................................19
Printing cards.....................................................................................................................................19
Printing envelopes.............................................................................................................................19
Printing transparencies......................................................................................................................20
Printing collated copies......................................................................................................................20
Printing multiple pages on one sheet................................................................................................20
Printing the last page first (reverse page order)................................................................................21
Working with photos...................................................................................................22
Using Fast Pics to print borderless photos........................................................................................22
Using Print Properties to print borderless photos..............................................................................22
Contents
3
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							Maintaining the printer................................................................................................23
Changing the print cartridges............................................................................................................23
Removing a used print cartridge................................................................................................................. 23
Installing print cartridges............................................................................................................................. 24
Achieving better print quality.............................................................................................................25
Improving print quality ................................................................................................................................ 25
Aligning the print cartridges ........................................................................................................................ 25
Cleaning the print cartridge nozzles ........................................................................................................... 25
Wiping the print cartridge nozzles and contacts ......................................................................................... 26
Preserving the print cartridges...........................................................................................................27
Ordering supplies..............................................................................................................................27
Recycling Lexmark products.............................................................................................................28
Troubleshooting...........................................................................................................29
Setup troubleshooting........................................................................................................................29
Power light is not lit..................................................................................................................................... 29
Software does not install ............................................................................................................................ 29
Page does not print .................................................................................................................................... 30
Print troubleshooting..........................................................................................................................32
Improving print quality ................................................................................................................................ 32
Poor text and graphic quality ...................................................................................................................... 32
Poor quality at the edges of the page ......................................................................................................... 33
Print speed is slow...................................................................................................................................... 34
Printer does not print or respond ................................................................................................................ 35
Jams and misfeeds troubleshooting..................................................................................................35
Paper jam in the printer .............................................................................................................................. 35
Paper jam in the paper support .................................................................................................................. 35
Paper or specialty media misfeeds............................................................................................................. 35
Printer does not feed paper, envelopes, or specialty media....................................................................... 36
Banner paper jams ..................................................................................................................................... 36
Blinking power light troubleshooting..................................................................................................37
Power light blinks slowly ............................................................................................................................. 37
Power light blinks rapidly ............................................................................................................................ 37
Error messages troubleshooting........................................................................................................37
Cartridge Alert................................................................................................................................... 37
Black cartridge replacement required...................................................................................... 37
Color cartridge replacement required...................................................................................... 37
Black and Color cartridge replacement required................................................................ 38
Paper Jam................................................................................................................................................ 38
Out of Paper.......................................................................................................................................... 38
Removing and reinstalling the software............................................................................................38
Contents
4
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							Notices..........................................................................................................................39
Power consumption...........................................................................................................................41
Index..............................................................................................................................43
Contents
5
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							Finding information about the printer
Setup sheet
DescriptionWhere to find
The Setup sheet gives you instructions for setting up
hardware and software.You can find this document in the printer box or on the
Lexmark Web site at www.lexmark.com.
Getting Started or Setup Solutions booklet
DescriptionWhere to find
The Getting Started booklet gives you instructions for
setting up hardware and software and some basic
instructions for using the printer.
The Setup Solutions booklet tells you how to solve
printer setup problems.
Note: These documents do not ship with all printers.
If you did not receive a Getting Started booklet or a
Setup Solutions booklet, see the Users Guide
instead.You can find this document in the printer box or on the
Lexmark Web site at www.lexmark.com.
Users Guide
DescriptionWhere to find
The Users Guide gives you instructions for using the
printer and other information such as:
•Using the software
Loading paper
Printing
Working with photos
Scanning (if supported by your printer)
Making copies (if supported by your printer)
Faxing (if supported by your printer)
Maintaining the printer
Connecting the printer to a network (if supported by
your printer)
Troubleshooting problems with printing, copying,
scanning, faxing, paper jams, and misfeeds
When you install the printer software, the Users Guide
will be installed.
1Click Start Œ Programs or All Programs Œ
Lexmark 840 Series.
2Click Users Guide.
If the link to the Users Guide is not on your desktop,
follow these instructions:
1Insert the CD.
The installation screen appears.
Note: If necessary, click Start ΠRun, and then type
D:\setup, where D is the letter of your CD-ROM
drive.
2Click View Users Guide (including Setup
Troubleshooting).
3Click Yes.
An icon of the Users Guide appears on your
desktop, and the Users Guide appears on the
screen.
You can also find this document on the Lexmark Web
site at www.lexmark.com.
Finding information about the printer
7
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							Help
DescriptionWhere to find
The Help gives you instructions for using the software, if
your printer connects to a computer.While in any Lexmark software program, click Help,
Tips ΠHelp, or Help ΠHelp Topics.
Lexmark Solution Center
DescriptionWhere to find
The Lexmark Solution Center software is included on
your CD. It installs with the other software, if your printer
connects to a computer.To access the Lexmark Solution Center:
1Click Start Œ Programs or All Programs Œ
Lexmark 840 Series.
2Select Lexmark Solution Center.
Customer support
DescriptionWhere to find (North America)Where to find (rest of world)
Telephone supportCall us at
US: 1-800-332-4120
Monday–Friday (8:00 AM–11:00 PM EST)
Saturday (Noon–6:00 PM EST)
Canada: 1-800-539-6275
Monday–Friday (9:00 AM–9:00 PM EST)
Saturday (Noon–6:00 PM EST)
Mexico: 001-888-377-0063
Monday–Friday (8:00 AM–8:00 PM EST)
Note: For the most recent phone numbers
available, see the printed warranty statement
that shipped with your printer.
Telephone numbers and support hours vary
by country or region.
Visit our Web site at www.lexmark.com.
Select a country or region, and then select
the Customer Support link.
Note: For additional information about
contacting Lexmark, see the printed
warranty that shipped with your printer.
E-mail supportFor e-mail support, visit our Web site:
www.lexmark.com.
1Click customer support.
2Click Technical Support.
3Select your printer family.
4Select your printer model.
5From the Support Tools section, click e-
Mail Support.
6Complete the form, and then click Submit
Request.
E-mail support varies by country or region,
and may not be available in some instances.
Visit our Web site at www.lexmark.com.
Select a country or region, and then select
the Customer Support link.
Note: For additional information about
contacting Lexmark, see the printed
warranty that shipped with your printer.
Finding information about the printer
8
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							Limited Warranty
DescriptionWhere to find (US)Where to find (rest of world)
Limited Warranty Information
Lexmark International, Inc.
furnishes a limited warranty that this
printer will be free of defects in
materials and workmanship for a
period of 12 months after the
original date of purchase.To view the limitations and conditions of
this limited warranty, see the Statement of
Limited Warranty included with this
printer, or set forth at
www.lexmark.com.
1Click customer support.
2Click Warranty Information.
3From the Statement of Limited
Warranty section, click Inkjet &
All-In-One Printers.
4Scroll through the Web page to view
the warranty.
Warranty information varies by
country or region. See the printed
warranty that shipped with your
printer.
Record the following information (located on the store receipt and the back of the printer), and have it ready when
you contact us so that we may serve you faster:
Machine Type number
Serial number
Date purchased
Store where purchased
Finding information about the printer
9
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							Setting up the printer
To set up the printer, follow the instructions on the Setup sheet that came with the product.
Checking the box contents
5
1
2
4 6
37
NameDescription
1Power supply cordFits into the power supply attached to the back of the printer.
2Installation software CDInstallation software for the printer
Help
Users Guide in electronic format
3Color print cartridgeCartridge to be installed in the right cartridge carrier. For more information, see
“Installing print cartridges” on page 24.
4Black print cartridgeCartridge to be installed in the left cartridge carrier. For more information, see
“Installing print cartridges” on page 24.
5Users GuideInstructions for using the printer and other information (available in certain
geographies only).
When you install the printer software, the Users Guide will be installed. For more
information, see “Finding information about the printer” on page 7.
6Setup sheetInstructions on setting up printer hardware and software, and information on setup
troubleshooting.
7Cartridge return bagsUsed to return the licensed cartridges shipped with the printer.
Note: A USB cable may or may not be included.
Setting up the printer
10
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