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Lexmark Z735 User Manual

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Page 51

Contents
3
Contents
Chapter 1: Printer overview .......................................................... 5
Understanding the printer parts ......................................................................  5
Using memory cards (Lexmark P700 Series only) .........................................  7
Using the printer software ..............................................................................  8
Using the paper type sensor...

Page 52

Solving printer software installation problems
52
Solving printer software installation problems
If the printer software does not install properly, a communications error message appears when you 
try to print. You may need to remove the printer software, and then reinstall it.
When I insert the printer software CD, nothing happens.
1Close all open software programs.
2Restart your computer. Is the printer set as the default printer?
To set the printer to be the default printer:
1Click Start  Settings...

Page 53

Solving printer software installation problems
53 3
Click Cancel on all screens similar to the following that appear. 
4Eject and reinsert the printer software CD. 
5From your desktop, double-click My Computer.
6Double-click your CD-ROM drive icon. If necessary, double-click setup.exe.
7Follow the instructions on your screen to complete printer software installation.
Windows 98/Me
Windows 2000/XP
Downloaded From ManualsPrinter.com Manuals 

Page 54

Solving printer software installation problems
54
Removing the printer software
1From your desktop, click Start  Programs  Lexmark Z700-P700 Series  Uninstall 
Lexmark Z700-P700 Series.
2Follow the instructions on your screen to remove the printer software.
3Restart the computer before reinstalling the printer software.
Installing the printer software
You can install the printer software using the printer software CD that came with your printer, or you 
can download it from the Lexmark Web site at...

Page 55

Contents
3
Contents
Chapter 1: Printer overview .......................................................... 5
Understanding the printer parts ......................................................................  5
Using memory cards (Lexmark P700 Series only) .........................................  7
Using the printer software ..............................................................................  8
Using the paper type sensor...

Page 56

Understanding error messages and flashing lights
56
Click the ? to get more information about ordering supplies.
Order a new cartridge or locate a dealer near you by contacting the Lexmark Web site at 
www.lexmark.com. 
For help:
Installing a new cartridge, see page 45.
Ordering supplies, see “Ordering supplies” on page 50.
The paper feed light is blinking
If the printer is out of paper:
1Load paper.
2Press the paper feed button.
If the printer has a paper jam, see page 60.
The power light is...

Page 57

Resolving unsuccessful or slow printing
57
Resolving unsuccessful or slow printing
The following topics can help you improve unsuccessful or slow printing.
Printer is plugged in, but does not print
For help, first see the troubleshooting checklist on page 51, and then:
Check the printer status:
Check the printer port:
Windows 98/Me/2000Windows XP
1Click Start  Settings  Printers.
2From the Printers folder, double-click 
the Lexmark Z700-P700 Series printer 
icon.
3From the Printer menu, make sure:
Set...

Page 58

Resolving unsuccessful or slow printing
58
Make sure you have not installed multiple copies of the printer software:
1Windows 98/Me/2000: Click Start  Settings  Printers.
Windows XP: Click Start  Control Panel   Printers and Other Hardware  Printers 
and Faxes.
2In the Printers folder, make sure there is only one Lexmark Z700-P700 Series printer 
icon.
If you have installed multiple copies of the printer software, remove each copy, and then 
restart the computer and reinstall the printer software.
If...

Page 59

Clearing paper misfeeds or jams
59
Printer prints very slowly
Close any software programs not in use.
Check the document you are printing. Photos and graphics may take longer to print than 
regular text. Documents that are large or that contain background images may also take 
longer to print.
Check the printer to see if another document is being printed. Print jobs are printed in the 
order the printer receives them.
Decrease the print quality setting to Normal or Quick Print.
Note:Higher print...

Page 60

Solving print quality problems
60
Your printer feeds paper without problems.
Load the envelopes or specialty media vertically against the right side of the paper support. 
Squeeze and slide the paper guide to the left edge of the envelopes or specialty media. For 
help, see “Printing ideas” on page 13.
You select the appropriate envelope or specialty media size and the appropriate paper type. 
You are using a specialty media or envelope size supported by your printer.
Your software program is...
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