Lexmark Z1420 User Manual

							cPress Enter.
3If the wireless access point (wireless router) responds, you will see several lines appear that start with “Reply
from”. Turn off and restart the printer.
4If the wireless access point (wireless router) does not respond, it will take several seconds and then you will see
“Request timed out.”
Try the following:
aClick:
In Windows XP: Start ΠSettings or Control Panel ΠNetwork Connection
In Windows Vista: The Start icon ΠControl Panel ΠNetwork and Internet ΠNetwork and Sharing
Center
The Start icon looks like 
.
bSelect the appropriate connection from the ones shown.
Note: If the computer is connected to the access point (router) by an Ethernet cable, the connection may
not include the word “wireless” in its name.
cRight-click the connection, and then click Repair.
Macintosh users only
1
Check the status of AirPort and, if you do not already know it, find the IP address of the wireless access point
(wireless router).
aClick Apple menu ΠSystem Preferences.
bClick Network.
cTo check the network status, select Network Status in the Show pop-up menu.
The AirPort status indicator should be green. Green means the port is active (turned on) and connected.
Notes:
Yellow means the port is active but is not connected.
Red means the port has not been configured.
dSelect AirPort in the Show pop-up menu, and click TCP/IP.
The Router entry is typically the wireless access point (wireless router).
The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100. Your IP
address might also start with the numbers 10 or 169. This is determined by your operating system or
wireless network software.
2Ping the wireless access point (wireless router).
aFrom the Applications folder, click the Utilities folder.
bDouble-click the Network Utility application.
cType the IP address of the wireless access point (wireless router) in the network address field. For example:
10.168.0.100
dClick Ping.
3If the wireless access point (wireless router) responds, you will see several lines that display the number of bytes
received from the wireless access point (wireless router). This ensures that your computer is connected to the
wireless access point (wireless router).
4If the wireless access point (wireless router) does not respond, nothing is displayed. See the Mac Help for
additional AirPort tips and information, or you can use Network Diagnostics to help resolve the problem.
 
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							Run the wireless setup again
If your wireless settings have changed, you must run the printer wireless setup again. Some reasons your settings
may have changed include your having manually changed your WEP or WPA keys, channel, or other network
settings; or the wireless access point (wireless router) having been reset to factory defaults.
Notes:
If you change network settings, change them on all the network devices before changing them for the wireless
access point (wireless router).
If you have already changed the wireless network settings on your wireless access point (wireless router), you
must change the settings on all the other network devices before you can see them on the network.
Windows users only
1
Click Start ΠPrograms or All Programs ΠLexmark 1400 Series.
2Click Wireless Setup.
Note: You may be prompted to connect the printer to the computer again using the installation cable as part of
the setup process.
3Follow the instructions on the computer screen.
Macintosh users only
1
Open the Safari browser.
2From the Bookmarks drop-down menu, select Show All Bookmarks.
3Under Collections, select Bonjour or Rendezvous.
Note: The application is referred to as Rendezvous in Macintosh OS X version 10.3, but is now called Bonjour
by Apple Inc.
4Double-click your printer model.
Note: If your printer is not shown, manually type the IP address of the printer in the browser address field. For
example:
http://10.168.0.101
5Click Configuration.
6Click Wireless.
7Change these settings:
aEnter the name of your network (SSID).
bFor BSS Type, select Infrastructure if you are using a wireless router.
cSelect the type of security you use to protect your wireless network.
Note: If you do not know this information, see the documentation that came with the wireless network, or contact
the person who set up your wireless network.
8Click Submit.
Wireless network printer does not print
These are possible solutions. Try one or more of the following:
Check power
If the printer  light is not on, see “Power button is not lit” on page 34.
 
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							Check cable
Make sure the power cable is connected to the printer and to the electrical outlet.
Make sure the USB cable or the installation cable is not connected.
Check Wi-Fi indicator light
Make sure the Wi-Fi indicator light is green. If it is not green, see “Wi-Fi indicator light is orange” or “Wi-Fi indicator
light is blinking orange during installation” in the “Wireless troubleshooting” section of the “Troubleshooting” chapter.
Check that printer driver is installed
Make sure the printer driver is installed on the computer from which you are sending the print job.
1Click Start ΠPrograms or All Programs ΠLexmark 1400 Series.
If printer programs are listed, then your print driver is installed.
2If printer programs are not listed, insert the printer CD into your computer.
3Follow the instructions on the screen.
Note: You must install the printer driver on each computer that uses the network printer.
Check if printer is connected to the wireless network
1Print a network setup page. For more information, see “Printing a network setup page” on page 36.
2Check to see if “Status: Connected” appears under Network Card.
Reboot the computer
Turn off and restart the computer.
Check printer ports
Make sure the correct printer port is selected.
Windows users only
1
Click Start ΠControl Panel ΠPrinters.
2Right-click Lexmark XXXX where XXXX is the model series number of your printer.
3Click Properties ΠPorts.
4Verify that  XXXX_Series_nnnnnn_P1 is selected, where XXXX is the model series number of your printer and
nnnnnn is the last six numbers of the MAC address of your printer.
Note: The MAC address is located at the back of the printer beside the serial number.
5If USB is selected instead:
aSelect the port name from step 4.
bClick Apply.
cClose the window, and try printing again.
 
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							Mac users only
1
From the Finder window, click Go ΠApplications ΠUtilities.
2Double-click Printer Setup Utility.
The Printer List dialog appears.
3Verify that XXXX Series  is the default printer, where XXXX is the model series number
of your printer and nnnnnnnnnnnn is the 12-digit MAC address of your printer.
Note: The MAC address is located at the back of the printer beside the serial number.
4If USB is selected instead:
aSelect XXXX Series, where XXXX is the model series number of your printer.
bClick Make Default.
cClose the window, and try printing again.
Reinstall software
Uninstall and then reinstall the printer software.
Note: If more than one printer appears in the ”Select your printer” list, pick the printer with the MAC address that
matches the address on the back of your printer.
Wireless printer is no longer working
These are possible solutions. Try one or more of the following:
Check power
If the printer  light is not on, see “Power button is not lit” on page 34.
Make sure the wireless access point (wireless router) is on.
Move your wireless access point (wireless router) to minimize interference
There may be temporary interference from other devices such as microwaves or other appliances, cordless phones,
baby monitors, and security system cameras. Make sure your wireless access point (wireless router) is not positioned
too closely to these devices.
Move your computer and/or printer
Move the computer and/or printer closer to the wireless access point (wireless router). Although the possible distance
between devices in 802.11b or 802.11g networks is 300 feet, the effective range for optimal performance is generally
100–150 feet.
You can find the signal strength of the network on the network setup page. For information on how to print a setup
page, see “Printing a network setup page” on page 36.
Try adjusting external antennas
Generally, antennas work best if they are pointing straight up. You may find, however, that reception improves if you
experiment with different angles for your printer and/or wireless access point (wireless router) antennas.
Check network name
Make sure your network does not have the same name as another network near you. For example, if you and your
neighbor both use a manufacturers default network name, your printer could be connecting to your neighbors
network.
 
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							If you are not using a unique network name, consult the documentation for your wireless access point (wireless
router) to learn how to set a network name.
If you set a new network name, you must reset the printer and computer SSID to the same network name.
To reset the computer network name, see the documentation that came with your computer.
To reset the printer name:
1Click Start ΠPrograms or All Programs ΠLexmark 1400 Series.
2Click Wireless Setup Utility.
3Follow the instructions on the computer screen, and enter the new network name when prompted.
Reboot the computer
Turn off and restart the computer.
Ping the wireless access point (wireless router) to make sure the network is working
Windows users only
1
If you do not already know it, find the IP address of the wireless access point (wireless router).
aClick:
In Windows XP: Start ΠPrograms or All Programs ΠAccessories ΠCommand Prompt
In Windows Vista: The Start icon ΠAll Programs ΠAccessories ΠCommand Prompt
The Start icon looks like 
.
bType ipconfig
cPress Enter.
The “Default Gateway” entry is typically the wireless access point (wireless router).
The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100. Your IP
address might also start with the numbers 10 or 169. This is determined by your operating system or
wireless network software.
2Ping the wireless access point (wireless router).
aClick:
In Windows XP: Start ΠPrograms or All Programs ΠAccessories ΠCommand Prompt
In Windows Vista: The Start icon ΠAll Programs ΠAccessories ΠCommand Prompt
The Start icon looks like 
.
bType ping followed by a space and the IP address of the wireless access point (wireless router). For
example:
ping 192.168.0.100
cPress Enter.
3If the wireless access point (wireless router) responds, you will see several lines appear that start with “Reply
from”. Turn off and restart the printer.
4If the wireless access point (wireless router) does not respond, it will take several seconds and then you will see
“Request timed out.”
 
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							Try the following:
aClick:
In Windows XP: Start ΠSettings or Control Panel ΠNetwork Connection
In Windows Vista: The Start icon ΠControl Panel ΠNetwork and Internet ΠNetwork and Sharing
Center
The Start icon looks like 
.
bSelect the appropriate connection from the ones shown.
Note: If the computer is connected to the access point (router) by an Ethernet cable, the connection may
not include the word “wireless” in its name.
cRight-click on the connection, and click Repair.
Macintosh users only
1
Check the status of AirPort and, if you do not already know it, find the IP address of the wireless access point
(wireless router).
aClick Apple menu ΠSystem Preferences.
bClick Network.
cTo check the network status, select Network Status in the Show pop-up menu.
The AirPort status indicator should be green. Green means the port is active (turned on) and is connected.
Notes:
Yellow means the port is active but is not connected.
Red means the port has not been configured.
dSelect AirPort in the Show pop-up menu, and then click TCP/IP.
The Router entry is typically the wireless access point (wireless router).
The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100. Your IP
address might also start with the numbers 10 or 169. This is determined by your operating system or
wireless network software.
2Ping the wireless access point (wireless router).
aFrom the Applications folder, click the Utilities folder.
bDouble-click the Network Utility application.
cType the IP address of the wireless access point (wireless router) in the network address field. For example:
10.168.0.100
dClick Ping.
3If the wireless access point (wireless router) responds, you will see several lines that display the number of bytes
received from the wireless access point (wireless router). This ensures that your computer is connected to the
wireless access point (wireless router).
4If the wireless access point (wireless router) does not respond, nothing is displayed. See the Mac Help for
additional AirPort tips and information, or use Network Diagnostics to help resolve the problem.
 
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							Ping the printer to make sure it is on the network
Windows users only
1
Click:
In Windows XP: Start ΠPrograms or All Programs ΠAccessories ΠCommand Prompt
In Windows Vista: The Start icon ΠAll Programs ΠAccessories ΠCommand Prompt
The Start icon looks like 
.
2Type ping followed by the IP address of the printer. For example,
ping 192.168.0.25
3Press Enter.
4If the printer responds, you will see several lines appear that start with “Reply from”.
Turn off and restart the printer, and try resending your print job.
5If the printer does not respond, it will take several seconds and then you will see “Request timed out.”
aCheck that the computer has a wireless IP address.
1Click:
In Windows XP: Start ΠPrograms or All Programs ΠAccessories ΠCommand Prompt
In Windows Vista: The Start icon ΠAll Programs ΠAccessories ΠCommand Prompt
The Start icon looks like 
.
2Type ipconfig
3Press Enter.
4Check the Windows IP Configuration screen that appears for the wireless IP address of the computer.
Note: Your computer may have an IP address for a wired network, a wireless network, or both.
5If your computer does not have an IP address, see the documentation that came with your wireless
access point (wireless router) to learn how to connect your computer to the wireless network.
bThe printer may need to be reconfigured for new wireless network settings. For more information, see “Run
the wireless setup again” on page 48.
Macintosh users only
1
From the Applications folder, click the Utilities folder.
2Double-click the Network Utility application.
3Type the IP address of the printer in the network address field. For example:
10.168.0.101
4Click Ping.
5If the printer responds, you will see several lines that display the number of bytes received from the printer. This
ensures that your computer is communicating with your printer.
6If the printer does not respond, nothing is displayed.
Your computer might not be connected to the network. See the Mac Help for additional AirPort tips and
information, or use Network Diagnostics to help resolve the problem.
You may need to change the wireless settings for your printer. For more information, see “Run the wireless
setup again” on page 48.
 
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							Run the wireless setup again
If your wireless settings have changed, you will need to run the printer wireless setup again. Some reasons your
settings may have changed include your having manually changed your WEP or WPA keys, channel, or other
network settings, or the wireless access point (wireless router) having been reset to factory defaults.
Notes:
If you change network settings, change them on all the network devices before changing them for the wireless
access point (wireless router).
If you have already changed the wireless network settings on your wireless access point (wireless router), you
must change the settings on all the other network devices before you can see them on the network.
Windows users only
1
Click Start ΠPrograms or All Programs ΠLexmark 1400 Series.
2Click Wireless Setup Utility.
Note: You may be prompted to connect the printer to the computer again using the installation cable as part of
the setup process.
3Follow the instructions on the computer screen.
Macintosh users only
1
Open the Safari browser.
2From the Bookmarks drop-down menu, select Show All Bookmarks.
3Under Collections, select Bonjour or Rendezvous.
Note: The application is referred to as Rendezvous in Macintosh OS X version 10.3, but is now called Bonjour
by Apple Inc.
4Double-click your printer model.
Note: If your printer is not shown, manually type the printer IP address in the browser address field. For example:
http://10.168.0.101
5Click Configuration.
6Click Wireless.
7Change these settings:
aEnter the name of your network (SSID).
bFor BSS Type, select Infrastructure if you are using a wireless router.
cSelect the type of security you use to protect your wireless network.
Note: If you do not know this information, see the documentation that came with the wireless network, or
contact the person who set up your wireless network.
8Click Submit.
 
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							Changing wireless settings after installation
To change your password, network name, or other wireless setting:
Windows users only
1Click Start ΠPrograms or All Programs ΠLexmark 1400 Series.
2Click Wireless Setup Utility.
Note: You may be prompted to connect the printer to the computer again using the installation cable as part of
the setup process.
3Follow the prompts on the computer screen to reinstall the software, and make the changes you want.
Macintosh users only
1Open the Safari browser.
2From the Bookmarks drop-down menu, select Show All Bookmarks.
3Under Collections, select Bonjour or Rendezvous.
Note: The application is referred to as Rendezvous in Macintosh OS X version 10.3, but is now called Bonjour
by Apple Inc.
4Double-click your printer model.
Note: If your printer is not shown, manually type the printers IP address in the browser address field. for example:
http://10.168.0.101
Note: If you do not know the IP address of the printer, print the network setup page to find it.
5Click Configuration.
6Click Wireless.
7Change these settings:
aEnter the name of your network (SSID).
bFor BSS Type, select Infrastructure if you are using a wireless router.
cSelect the type of security you use to protect your wireless network.
Note: If you do not know this information, see the documentation that came with the wireless network, or contact
the person who set up your wireless network.
8Click Submit.
 
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							Finding your MAC address
To complete the network configuration of your printer, you may need the media access control (MAC) address of
the printer or print server. The MAC address is a series of letters and numbers. It appears on an adhesive label
located on the back of your printer.
UAA: XX XX XX XX XX XX
Resetting an internal wireless print server to factory default
You may need to select a different wireless network during the installation process.
1Open the access cover.
2Press and hold  for at least 30 seconds, and then release the button.
Notes:
Wait for at least 40 seconds for the settings to be cleared.
The Wi-Fi indicator light will turn to orange.
Uninstalling and reinstalling the software
If the printer is not functioning properly, or if a communications error message appears when you try to use the
printer, you may need to uninstall and reinstall the printer software.
For Windows users:
1Disable any anti-virus program.
2Click Start ΠPrograms or All Programs ΠLexmark 1400 Series.
3Select Uninstall.
4Follow the instructions on the computer screen to remove the printer software.
5Restart the computer before reinstalling the printer software.
6Insert the CD for Windows, and then follow the instructions on the computer screen to reinstall the software.
Note: If the install screen does not appear automatically after you restart your computer, click Start ΠRun, and
then type D:\setup.exe, where D is the letter of your CD-ROM drive.
 
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