Lexmark Z1420 User Manual

							Installing print cartridges
1If you are installing new print cartridges, remove the sticker and tape from the back and bottom of the cartridges.
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Warning: Do not touch the gold contact area on the back or the metal nozzles on the bottom of the cartridges.
2Press down on the cartridge carrier levers to raise the cartridge carrier lids.
3Insert the black cartridge or the photo cartridge in the left carrier. Insert the color cartridge in the right carrier.
4Snap the lids closed.
5Close the access cover.
 
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							Ordering Supplies
Ordering print cartridges
Lexmark 1400 Series models (except Lexmark 1480)
ItemPart numberAverage cartridge standard page yield is up to1
Black cartridge23A215
Black cartridge223215
High yield black cartridge34500
Color cartridge24A185
Color cartridge224185
High yield color cartridge35500
Photo cartridge31Not applicable
1 Values obtained by continuous printing. Declared yield value in accordance with ISO/IEC 24711 (FDIS).
2 Licensed Return Program Cartridge
Lexmark 1480 models
ItemPart number
Color cartridge2
Black cartridge3
Photo cartridge31
Ordering paper and other supplies
To order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com.
Notes:
For best results, use only Lexmark print cartridges.
For best results when printing photos or other high-quality images, use Lexmark photo papers.
To order a USB cable (part number 1021294) go to www.lexmark.com.
PaperPaper size
Lexmark Premium Photo PaperLetter
A4
4 x 6 in.
10 x 15 cm
L
Note: Availability may vary by country or region.
 
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							PaperPaper size
Lexmark Photo PaperLetter
A4
4 x 6 in.
10 x 15 cm
Lexmark PerfectFinishTM Photo PaperLetter
A4
4 x 6 in.
10 x 15 cm
L
Note: Availability may vary by country or region.
For information on how to purchase Lexmark Premium Photo Paper, Lexmark Photo Paper, or Lexmark PerfectFinish
Photo Paper in your country or region, go to www.lexmark.com.
 
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							Troubleshooting
Setup troubleshooting
Power button is not lit
These are possible solutions. Try one or more of the following:
Press power button
Make sure the printer is on by pressing  .
Disconnect and reconnect the power cord
1Disconnect the power cord from the wall outlet, and then from the printer.
2Plug the cord all the way into the power supply on the printer.
1
2
3Plug the cord into an electrical outlet that other electrical devices have been using.
4If the  light is not on, press .
Software does not install
These are possible solutions. Try one or more of the following:
Check your operating system
The following operating systems are supported:
Windows 2000 with Service Pack 3 or later
Windows XP
Windows Vista
Mac OS X
Check your system requirements
Check that your computer meets the minimum system requirements listed on the printer box.
Check your USB connection
Follow these steps if you are not using the printer on a wireless network:
1Check the USB cable for any obvious damage.
2Firmly plug the square end of the USB cable into the back of the printer.
 
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							3Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with the 
 USB symbol.
Reconnect the power supply
1Press  to turn the printer off.
2Disconnect the power cord from the wall outlet.
3Gently remove the power supply from the printer.
4Reconnect the power supply to the printer.
5Plug the power cord into the wall outlet.
6Press  to turn the printer on.
Uninstall and reinstall software
Uninstall the printer software, and then reinstall it. For more information, see “Uninstalling and reinstalling the
software” on page 50.
Page does not print
These are possible solutions. Try one or more of the following:
Check messages
If an error message is displayed, see “Error messages” in the “Troubleshooting” chapter of the Users Guide on the
CD.
Check power
If the  light is not on, see “Power button is not lit” on page 34.
Reload paper
Remove and then load paper.
Check ink
Check the ink levels, and install new print cartridges if necessary.
Check print cartridges
1Remove the print cartridges.
2Make sure the sticker and tape have been removed.
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3Reinsert the cartridges.
 
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							Check printer default and pause settings
1Click:
In Windows XP (default Start menu): Start ΠPrinters and Faxes.
In Windows XP (Classic Start menu): Start ΠSettings ΠPrinters and Faxes.
In Windows Vista (default Start menu): Start ΠControl ΠPrinters (under Hardware and Sound).
In Windows Vista (Classic Start menu): Start ΠPrinters.
2Double-click the printer queue device.
3Click Printer.
Make sure no check mark appears next to Pause Printing.
If a check mark does not appear next to Set As Default Printer, you must select the print queue device for
each file you want to print.
Reconnect power supply
1Press  to turn the printer off.
2Disconnect the power cord from the wall outlet.
3Gently remove the power supply from the printer.
4Reconnect the power supply to the printer.
5Plug the power cord into the wall outlet.
6Press  to turn the printer on.
Uninstall and reinstall software
Uninstall the printer software, and then reinstall it. For more information, see “Uninstalling and reinstalling the
software” on page 50.
Wireless troubleshooting
Printing a network setup page
1Make sure the printer is off.
2Press and hold  for five seconds, and then release the button.
A test page and a network setup page prints. The network setup page lists the configuration settings of the
internal wireless print server.
WiFi Indicator is not lit
These are possible solutions. Try one or more of the following:
Check power
If the  light is not on, see “Power button is not lit” on page 34.
Remove and reinstall the optional internal print server
Note: This solution does not apply to printers that came with the internal wireless print server already installed.
Reinstall the internal wireless print server. For more information, see the “Setting up the printer” chapter.
 
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							Network printer does not show up in the printer selection list during
installation
Check whether the printer is on the same wireless network as the computer
The SSID of the printer must match the SSID of the wireless network.
Windows users only
1
If you do not know the SSID of the network, use the following steps to obtain it before rerunning the Wireless
Setup Utility.
aEnter the IP address of your wireless access point (wireless router) into the Web address field of your
browser.
If you do not know the IP address of the wireless access point (wireless router):
1Click:
In Windows XP: Start ΠPrograms or All Programs ΠAccessories ΠCommand Prompt
In Windows Vista: The Start icon ΠAll Programs ΠAccessories ΠCommand Prompt
The Start icon looks like 
.
2Type ipconfig
3Press Enter.
The “Default Gateway” entry is typically the wireless access point (wireless router).
The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100. Your
IP address might also start with the numbers 10 or 169. This is determined by your operating system
or wireless network software.
bEnter your user name and password when prompted.
cClick OK.
dOn the main page, click Wireless or other selection where settings are stored. The SSID will be displayed.
eWrite down the SSID, security type, and the security keys if they are shown.
Note: Make sure you copy them down exactly, including any capital letters.
2Click Start ΠPrograms or All Programs ΠLexmark 1400 Series.
3Click Wireless Setup.
Note: You may be prompted to connect the printer to the computer again using the installation cable as part of
the setup process.
4Follow the instructions on the computer screen, including typing in the SSID of the wireless access point (wireless
router) and the security keys when prompted.
5Store the SSID and the security keys in a safe place for future reference.
Macintosh users only
1
If you do not know the SSID of the network, use the following steps to check the status of AirPort and obtain the
SSID before rerunning the wireless setup.
aFrom the Applications folder, double-click theInternet Connect icon.
bFrom the toolbar, click the AirPort icon.
The SSID of the network the computer is connected to is displayed in the Network pop-up menu.
cWrite down the SSID.
2Reconfigure the printers settings. See “Run the wireless setup again” on page 48.
 
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							3Insert the CD for Macintosh.
4From the Finder desktop, double-click the Lexmark 1400 Series Installer icon
5Double-click the Install icon.
6Click Continue.
7Follow the instructions on the computer screen.
8Store the SSID in a safe place for future reference.
Check your security keys
A security key is like a password. All devices on the same network share the same security key.
Note: Make sure you copy down the security key exactly, including any capital letters, and store it in a safe place
for future reference.
The security key must follow the following criteria.
WEP key
Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F and 0–9.
Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard.
WPA-PSK or WPA2-PSK key
Up to 64 hexadecimal characters. Hexadecimal characters are A–F and 0–9.
Between 8 and 64 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard.
Wireless Setup Utility cannot communicate with the printer during
installation (Windows users only)
These are possible solutions for Windows users. Try one or more of the following:
Check power
If the  light is not on, see “Power button is not lit” on page 34.
Check the installation cable
1Disconnect the installation cable and check it for any obvious damage.
2Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with the USB symbol 
.
3Firmly plug the square end of the USB cable into the USB port on the back of the printer.
4Cancel the software installation.
5Click Start ΠPrograms or All Programs ΠLexmark 1400 Series.
6Click Wireless Setup.
7Follow the prompts on the computer screen to reinstall the software.
 
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							Wi-Fi indicator light is orange
These are possible solutions. Try one or more of the following:
Check cable
Make sure the installation cable is not still connected to the printer.
Configure optional wireless internal print server
If you purchased the optional internal wireless print server after your printer was already set up and have not already
configured it, see “Configuring the optional internal wireless print server” in the “Setting up the printer” chapter.
Check network name
Make sure your network does not have the same name as another network near you. For example, if you and your
neighbor both use a manufacturers default network name, your printer could be connecting to your neighbors
network.
If you are not using a unique network name, consult the documentation for your wireless access point (wireless
router) to learn how to set a network name.
If you set a new network name, you must reset the printer and computer SSID to the same network name.
To reset the computer network name, see the documentation that came with your computer.
To reset the printer name:
1Click Start ΠPrograms or All Programs ΠLexmark 1400 Series.
2Click Wireless Setup Utility.
3Follow the instructions on the computer screen, and enter the new network name when prompted.
Check security keys
Make sure security keys are correct. For more information, see “Check your security keys” on page 38.
Move your computer and/or printer
Move the computer and/or printer closer to the wireless access point (wireless router). Although the possible distance
between devices in 802.11b or 802.11g networks is 300 feet, the effective range for optimal performance is generally
100–150 feet.
You can find the signal strength of the network on the network setup page. For information on how to print a setup
page, see “Printing a network setup page” on page 36.
Check MAC address
If your network uses MAC address filtering, provide the MAC address for the printer to your network. If you need
help finding the MAC address, see “Finding your MAC address” on page 50.
Wi-Fi indicator light is blinking orange during installation
When the Wi-Fi indicator light is blinking orange, it indicates that the printer has been set up for wireless networking
but cannot connect to the network for which it has been configured. The printer may be unable to join the network
because of interference or its distance from the wireless access point (wireless router), or until its settings are
changed.
These are possible solutions. Try one or more of the following:
Make sure the access point is on
Check the access point and, if necessary, turn it on.
 
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							Move your wireless access point (wireless router) to minimize interference
There may be temporary interference from other devices such as microwave ovens or other appliances, cordless
phones, baby monitors, and security system cameras. Make sure your wireless access point (wireless router) is not
positioned too closely to these devices.
Try adjusting external antennas
Generally, antennas work best if they are pointing straight up. You may find, however, that reception improves if you
experiment with different angles for your printer and/or wireless access point (wireless router) antennas.
Move your computer and/or printer
Move the computer and/or printer closer to the wireless access point (wireless router). Although the possible distance
between devices in 802.11b or 802.11g networks is 300 feet, the effective range for optimal performance is generally
100–150 feet.
You can find the signal strength of the network on the network setup page. For information on how to print a setup
page, see “Printing a network setup page” on page 36.
Check security keys
Make sure security keys are correct. For more information, see “Check your security keys” on page 38.
Check MAC address
If your network uses MAC address filtering, provide the MAC address for the printer to your network. If you need
help finding the MAC address, see “Finding your MAC address” on page 50.
Ping the wireless access point (wireless router) to make sure the network is working
Windows users only
1
If you do not already know it, find the IP address of the access point.
aClick:
In Windows XP: Start ΠPrograms or All Programs ΠAccessories ΠCommand Prompt
In Windows Vista: The Start icon ΠAll Programs ΠAccessories ΠCommand Prompt
The Start icon looks like 
.
bType ipconfig.
cPress Enter.
The “Default Gateway” entry is typically the wireless access point (wireless router).
The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100. Your IP
address might also start with the numbers 10 or 169. This is determined by your operating system or
wireless network software.
2Ping the wireless access point (wireless router).
aClick:
In Windows XP: Start ΠPrograms or All Programs ΠAccessories ΠCommand Prompt
In Windows Vista: The Start icon ΠAll Programs ΠAccessories ΠCommand Prompt
The Start icon looks like 
.
bType ping followed by a space and the IP address of the wireless access point (wireless router). For
example:
ping 192.168.0.100
 
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