Lexmark X651de User Manual

Understanding jam numbers and locations
When a jam occurs, a message indicating the jam location appears. Open doors and covers and remove trays to access
jam locations. To resolve any paper jam message, you must clear all jammed paper from the paper path.
The following table lists the jams that can occur and the location of each jam:
1
2
3 4
5 6,7,81
2
34
9
9
Jam numbersArea
1200–202 Printer
2230–239 Duplex unit
3240–249 Paper tray
4250 Multipurpose feeder
5260 Envelope feeder
6270–279 Optional output...

3Push the release latch, and then open the front cover.
3
4Lift and pull the print cartridge out of the printer.
Warning—Potential Damage: Do not touch the photoconductor drum on the underside of the cartridge. Use
the cartridge handle whenever you are holding the cartridge.
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5Place the print cartridge aside.
Warning—Potential Damage: Do not leave the cartridge exposed to light for extended periods.
Warning—Potential Damage: The jammed paper may be covered with unfused toner which can stain garments
and skin.
6Remove the jammed paper.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Note: If the paper is not easy to remove, then open the rear door and remove the paper...

230–239 paper jams
1Touch Status/Supplies to identify the location of the jam.
2Pull the standard tray out.
3Pull down the bottom rear door.
4Push the tab down.
5Remove the jammed paper.
6Close the bottom rear door.
7Insert the standard tray.
8Touch Continue. Clearing jams144
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240–249 paper jams
1Touch Status/Supplies to identify the location of the jam.
2Pull the standard tray out.
3Remove any jammed paper, and then close the tray.
4Touch Continue.
5If the jam message persists, then pull out any optional trays.
6Remove the jammed paper, and then insert the trays.
7Touch Continue. Clearing jams145
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250 paper jam
1Touch Status/Supplies to identify the location of the jam.
2Remove the paper from the multipurpose feeder.
3Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten
the edges on a level surface.
4Load the paper into the multipurpose feeder.
5Slide the paper guide toward the inside of the tray until it lightly rests against the edge of the paper.
6Touch Continue. Clearing jams146
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260 paper jam
Touch Status/Supplies to identify the location of the jam. The envelope feeder feeds envelopes from the bottom of
the stack; the bottom envelope will be the one that is jammed.
1Lift the envelope weight.
2Remove all envelopes.
3If the jammed envelope has entered the printer and cannot be pulled out, then lift the envelope feeder up and then
out of the printer, and then set it aside.
4Remove the envelope from the printer.
Note: If you cannot remove the envelope, then the print cartridge will...

283 staple jams
1Touch Status/Supplies to identify the location of the jam.
2Press the latch to open the stapler door.
3Pull the latch of the staple cartridge holder down, and then pull the holder out of the printer.
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4Use the metal tab to lift the staple guard, and then remove any loose staples.
5Close the staple guard.
6Press down on the staple guard until it snaps into place.
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7Push the cartridge holder firmly back into the stapler unit until the cartridge holder clicks into place.
8Close the stapler door.
290–294 paper jams
1Remove all original documents from the ADF.
2Open the ADF cover, and then remove any jammed paper.
3Close the ADF cover.
4Open the scanner cover, and then remove any jammed pages.
Clearing jams150
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