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Lexmark X364dn User Manual

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Page 181

Try one or more of the following:
Press  to clear the message and continue printing.
Press , and then press  to cancel printing.
Make sure the paper size setting matches the size of the paper in the tray.
35 Insufficient memory to support Resource Save feature
The printer lacks sufficient memory to save settings. Install additional memory, or press  to disable Resource Save
and continue printing.
37 Insufficient memory for Flash Memory Defragment operation
Try one or more of the following:
Press the...

Page 182

52 Not enough free space in flash memory for resources
Try one or more of the following:
Press the arrow buttons until Continue appears, and then press  to stop the defragment operation and continue
printing.
Downloaded fonts and macros not previously stored in flash memory are deleted.
Delete fonts, macros, and other data stored in flash memory.
Upgrade to a larger capacity flash memory card.
53 Unformatted flash detected
Try one or more of the following:
Press the arrow buttons until Continue appears,...

Page 183

3Remove the excess flash memory.
4Connect the power cord to a properly grounded outlet.
5Turn the printer back on.
Press  to clear the message and continue printing.
58 Too many trays attached
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Remove the additional trays.
4Connect the power cord to a properly grounded outlet.
5Turn the printer back on.
84 PC Kit life warning
The photoconductor kit is near exhaustion.
Try one or more of the following:
Replace the photoconductor kit....

Page 184

201.yy Paper jam
The message indicates either where the paper is jammed or the number of pages jammed.
1Open the front door, and then remove the photoconductor kit and toner cartridge unit.
2Remove the jam.
3Replace the photoconductor kit and toner cartridge unit.
4Close the front door.
5Press  to continue printing.
202.yy Paper jam
The message indicates either where the paper is jammed or the number of pages jammed.
1Open the front door.
2Open the rear door.
3Remove the jam.
4Close both doors.
5Press...

Page 185

234.yy Paper jam
The message indicates either where the paper is jammed or the number of pages jammed.
1To access the jam, try one or more of the following:
Open the front door, and then open the rear door.
Remove Tray 1, and then depress the lever.
2Remove the jam.
3Close any open doors or trays.
4Press  to continue printing.
235.yy Paper jam
The message indicates either where the paper is jammed or the number of pages jammed.
1Remove the jam from the standard exit bin.
2Check the paper size to ensure...

Page 186

290–292 ADF Scanning Jams
The scanner failed to feed one or more pages through the ADF.
1Remove all pages from the ADF.
Note: The message clears when the pages are removed from the ADF.
2Flex and fan the pages.
3Place the pages in the ADF.
4Adjust the ADF guides.
5From the printer control panel, press .
293 Paper Missing
The scanner was instructed to scan using the ADF, but there is no paper in the ADF.
Note: The message clears when the pages are placed in the ADF.
1Flex and fan the pages.
2Place the...

Page 187

840.02 Scanner Auto Disabled
This message indicates the printer identified a problem with the scanner and automatically disabled it.
1Remove all pages from the ADF.
2Turn the printer off.
3Wait 15 seconds, and then turn the printer on.
4Place the document in the ADF.
5Press .
Note: If turning the printer off and then on again does not clear the message, then contact your system support
person.
Solving printing problems
Jobs do not print
These are possible solutions. Try one or more of the following:
MAKE...

Page 188

MAKE SURE YOU ARE USING A RECOMMENDED PRINTER CABLE
For more information, visit the Lexmark Web site at www.lexmark.com.
MAKE SURE PRINTER CABLES ARE SECURELY CONNECTED
Check the cable connections to the printer and print server to make sure they are secure.
For more information, see the setup documentation that came with the printer.
Multiple‑language PDFs do not print
The documents contain unavailable fonts.
1Open the document you want to print in Adobe Acrobat.
2Click the printer icon.
The Print...

Page 189

Job prints from the wrong tray or on the wrong paper
C
HECK THE PAPER TYPE SETTING
Make sure the Paper Type setting matches the paper loaded in the tray.
Incorrect characters print
Make sure the printer is not in Hex Trace mode. If Ready Hex appears on the display, you must exit Hex Trace mode
before you can print your job. Turn the printer off and back on to exit Hex Trace mode.
Tray linking does not work
L
OAD THE SAME SIZE AND TYPE OF PAPER IN EACH TRAY
1Load the same size and type of paper in each...

Page 190

3Press the arrow buttons until General Settings appears, and then press .
4Press the arrow buttons until Timeouts appears, and then press .
5Press the arrow buttons until Print Timeout appears, and then press .
6Press the arrow buttons until the value you want appears, and then press .
Solving copy problems
Copier does not respond
These are possible solutions. Try one or more of the following:
CHECK THE DISPLAY FOR ERROR MESSAGES
Clear any error messages.
CHECK THE POWER
Make sure the printer is plugged...
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