Lexmark T652n User Manual

							CHECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1From the printer control panel, check the Paper Type setting from the Paper menu.
2Before sending the job to print, specify the correct type setting:
For Windows users, specify the type from Print Properties.
For Macintosh users, specify the type from the Print dialog.
THE TONER IS LOW
When 88 Cartridge Low appears, order a new print cartridge.
THE PRINT CARTRIDGE MAY BE DEFECTIVE
Replace the print cartridge.
Repeating defects
REPEATING MARKS OCCUR EVENLY DOWN THE PAGE
Replace the charge rolls if the defects occur every 28.3 mm (1.11 in.).
Replace the transfer roller if the defects occur every 51.7 mm (2.04 in.).
Replace the print cartridge if the defects occur every:
47.8 mm (1.88 in.)
96.8 mm (3.81 in.)
Replace the fuser if the defects occur every:
88.0 mm (3.46 in.)
95.2 mm (3.75 in.)
Skewed print
These are possible solutions. Try one or more of the following:
CHECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded. Troubleshooting191
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							CHECK THE PAPER
Make sure you are using paper that meets the printer specifications.
Solid black or white streaks
These are possible solutions. Try one or more of the following:
MAKE SURE THE FILL PATTERN IS CORRECT
If the fill pattern is incorrect, then choose a different fill pattern from your software program or application.
CHECK THE PAPER TYPE
Try a different type of paper.
Use only transparencies recommended by the printer manufacturer.
Make sure the Paper Type and Paper Texture settings match the paper loaded in the tray or feeder.
MAKE SURE THE TONER IS DISTRIBUTED EVENLY IN THE PRINT CARTRIDGE
Remove the print cartridge and shake it from side to side to redistribute the toner, and then reinstall it.
THE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER
Replace the used print cartridge with a new one.
Solid color pages
These are possible solutions. Try one or more of the following:
MAKE SURE THE PRINT CARTRIDGE IS PROPERLY INSTALLED
Remove the print cartridge and shake it from side to side to redistribute the toner, and then reinstall it. Troubleshooting192
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							THE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER
Replace the used print cartridge with a new one. If the problem continues, the printer may need to be serviced. For
more information, contact Customer Support.
Streaked horizontal lines
ABCDE
ABCDE
ABCDE
These are the possible solutions. Try one or more of the following:
THE TONER IS SMEARED
Select another tray or feeder to feed the paper for the job:
From the printer control panel, select the Default Source from the Paper Menu.
For Windows users, select the paper source from Print Properties.
For Macintosh users, select the paper source from the Print dialog and pop‑up menus.
THE PRINT CARTRIDGE MAY BE DEFECTIVE
Replace the print cartridge.
THE PAPER PATH MAY NOT BE CLEAR
Check the paper path around the print cartridge.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Clear any paper you see.
THERE IS TONER IN THE PAPER PATH
Contact Customer Support. Troubleshooting193
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							Streaked vertical lines
ABCDE
ABCDE
ABCDE
These are possible solutions. Try one or more of the following:
THE TONER IS SMEARED
Select another tray or feeder to feed paper for the job:
From the printer control panel, select the Default Source from the Paper Menu.
For Windows users, select the paper source from Print Properties.
For Macintosh users, select the paper source from the Print dialog and pop‑up menus.
THE PRINT CARTRIDGE IS DEFECTIVE
Replace the print cartridge.
THE PAPER PATH MAY NOT BE CLEAR
Check the paper path around the print cartridge.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Clear any paper you see.
THERE IS TONER IN THE PAPER PATH
Contact Customer Support.
Toner fog or background shading appears on the page
These are possible solutions. Try one or more of the following:
THE PRINT CARTRIDGE MAY BE DEFECTIVE
Replace the print cartridge.
THE CHARGE ROLLS MAY BE DEFECTIVE
Replace the charge rolls. Troubleshooting194
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							THERE IS TONER IN THE PAPER PATH
Clean any toner from the paper path. If the problem persists, then contact Customer Support.
Toner rubs off
These are possible solutions. Try one or more of the following:
CHECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1From the printer control panel, check the Paper Type setting from the Paper menu.
2Before sending the job to print, specify the correct type setting:
For Windows users, specify the type from Print Properties.
For Macintosh users, specify the type from the Print dialog.
CHECK THE PAPER TEXTURE SETTING
From the printer control panel Paper menu, make sure the Paper Texture setting matches the paper loaded in the
tray.
Toner specks
These are possible solutions. Try one or more of the following:
THE PRINT CARTRIDGE MAY BE DEFECTIVE
Replace the print cartridge. Troubleshooting195
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							THERE IS TONER IN THE PAPER PATH
Clean any toner from the paper path. If the problem persists, then contact Customer Support.
Transparency print quality is poor
Try one or more of the following:
CHECK THE TRANSPARENCIES
Use only transparencies recommended by the printer manufacturer.
CHECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1From the printer control panel, check the Paper Type setting from the Paper menu.
2Before sending the job to print, specify the correct type setting:
For Windows users, specify the type from Print Properties.
For Macintosh users, specify the type from the Print dialog.
Contacting Customer Support
When you call Customer Support, describe the problem you are experiencing, the message on the display, and the
troubleshooting steps you have already taken to find a solution.
You need to know your printer model type and serial number. For more information, see the label on the inside top
front cover of the printer. The serial number is also listed on the menu settings page.
In the U.S. or Canada, call (1‑800‑539‑6275). For other countries/regions, visit the Lexmark Web site at
www.lexmark.com. Troubleshooting196
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							Notices
Product information
Product name:
Lexmark T650, T652, T654
Machine type:
4062, 4551, 4552, 4553
Model(s):
01A, 21A, 23A, 41A, 43A, n01, gn1, n03, n02, xn2, gn2, dn1, d03, gd1, dn2, gd2, xd2, mn1, gm1, md1
Edition notice
March 2012
The following paragraph does not apply to any country where such provisions are inconsistent with local law:
LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain
transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in later editions. Improvements or changes in the products or
the programs described may be made at any time.
References in this publication to products, programs, or services do not imply that the manufacturer intends to make
these available in all countries in which it operates. Any reference to a product, program, or service is not intended to
state or imply that only that product, program, or service may be used. Any functionally equivalent product, program,
or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification
of operation in conjunction with other products, programs, or services, except those expressly designated by the
manufacturer, are the user’s responsibility.
For Lexmark technical support, visit support.lexmark.com.
For information on supplies and downloads, visit www.lexmark.com.
If you dont have access to the Internet, you can contact Lexmark by mail:
Lexmark International, Inc.
Bldg 004-2/CSC
740 New Circle Road NW
Lexington, KY 40550
USA
© 2009 Lexmark International, Inc.
All rights reserved. Notices197
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							UNITED STATES GOVERNMENT RIGHTS
This software and any accompanying documentation provided under this agreement are commercial computer
software and documentation developed exclusively at private expense.
Trademarks
Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc.,
registered in the United States and/or other countries.
MarkTrack, PrintCryption, and StapleSmart are trademarks of Lexmark International, Inc.
PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s designation of a
set of printer commands (language) and functions included in its printer products. This printer is intended to be
compatible with the PCL language. This means the printer recognizes PCL commands used in various application
programs, and that the printer emulates the functions corresponding to the commands.
The following terms are trademarks or registered trademarks of these companies:
Albertus The Monotype Corporation plc
Antique Olive Monsieur Marcel OLIVE
Apple-Chancery Apple Computer, Inc.
Arial The Monotype Corporation plc
CG Times Based on Times New Roman under license from The Monotype Corporation plc, is a product of
Agfa Corporation
Chicago Apple Computer, Inc.
Clarendon Linotype-Hell AG and/or its subsidiaries
Eurostile Nebiolo
Geneva Apple Computer, Inc.
GillSans The Monotype Corporation plc
Helvetica Linotype-Hell AG and/or its subsidiaries
Hoefler Jonathan Hoefler Type Foundry
ITC Avant Garde Gothic International Typeface Corporation
ITC Bookman International Typeface Corporation
ITC Mona Lisa International Typeface Corporation
ITC Zapf Chancery International Typeface Corporation
Joanna The Monotype Corporation plc
Marigold Arthur Baker
Monaco Apple Computer, Inc.
New York Apple Computer, Inc.
Oxford Arthur Baker
Palatino Linotype-Hell AG and/or its subsidiaries
Notices198
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							Stempel Garamond Linotype-Hell AG and/or its subsidiaries
Taffy Agfa Corporation
Times New Roman The Monotype Corporation plc
Univers Linotype-Hell AG and/or its subsidiaries
All other trademarks are the property of their respective owners.
AirPrint and the AirPrint logo are trademarks of Apple, Inc.
Federal Communications Commission (FCC) compliance information statement
This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired operation.
The FCC Class B limits are designed to provide reasonable protection against harmful interference when the equipment
is operated in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult your point of purchase or service representative for additional suggestions.
The manufacturer is not responsible for radio or television interference caused by using other than recommended
cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could
void the users authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device,
use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for
USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC
regulations. Notices199
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							Any questions regarding this compliance information statement should be directed to:
Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
(859) 232–3000
Temperature information
Ambient temperature 15–32° C (60–90° F)
Shipping temperature‑40–60° C (‑40–140° F)
Storage temperature 1–60° C (34–140° F)
Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296.
Note: Some modes may not apply to your product.
1-meter average sound pressure, dBA
Printing 53 dBA for T650, 54 dBA for T652, 55 dBA
for T654
Scanning N/A
Copying N/A
Ready 30 dBA
Values are subject to change. See www.lexmark.com for current values.
Waste from Electrical and Electronic Equipment (WEEE) directive
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European
Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the
Lexmark Web site at www.lexmark.com for your local sales office phone number. Notices200
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