Lexmark Interact S605 User Manual

Paper or specialty media misfeeds
These are possible solutions if paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together.
Try one or more of the following:
CHECK PAPER CONDITION
Use only new, unwrinkled paper.
CHECK PAPER LOADING
Load a smaller amount of paper into the printer.
Load paper with the print side faceup. (If you are not sure which side is the printable side, see the instructions
that came with the paper.)
Check the loading instructions for your paper or...

3From the Paper Options area of the Print Setup tab, select Borderless.
For Macintosh users
1
With a photo open, choose File > Page Setup.
If there is no Page Setup item on the File menu, then go to step 2. Otherwise, specify your print settings:
aFrom the Settings pop-up menu, choose Page Attributes.
bFrom the “Format for” pop-up menu, choose your printer.
cFrom the Paper Size pop-up menu, choose a paper size that has “(Borderless)” in its name.
For example, if you loaded a 4 x 6 photo card, then choose...

Print speed is slow
If the Before you troubleshoot checklist does not solve the problem, then try one or more of the following:
MAXIMIZE COMPUTER PROCESSING SPEED
Close all applications not in use.
Minimize the number and size of graphics and images in the document.
Remove as many unused fonts as possible from your system.
ADD MEMORY
Consider purchasing more RAM.
SELECT A LOWER PRINT QUALITY FROM THE PRINTER SOFTWARE
MANUALLY SELECT A PAPER TYPE THAT MATCHES THE TYPE OF PAPER YOU ARE USING
REMOVE AND...

Copier or scanner does not respond
If the Before you troubleshoot checklist does not solve the problem, then try one or more of the following:
SET YOUR PRINTER AS THE DEFAULT PRINTER
REMOVE AND REINSTALL THE PRINTER SOFTWARE
Scanner unit does not close
1Lift the scanner unit.
2Remove any obstruction keeping the scanner unit open.
3Lower the scanner unit.
Poor copy or scanned image quality
If the Before you troubleshoot checklist does not solve the problem, then try one or more of the following:
CLEAN THE...

Scan was not successful
If the Before you troubleshoot checklist does not solve the problem, then try one or more of the following:
CHECK THE USB CONNECTION
1Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.
2Firmly plug the square end of the USB cable into the back of the printer.
3Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with 
.
Note: If you continue to have problems, then try another USB port on...

Cannot scan to a computer over a network
If the Before you troubleshoot checklist does not solve the problem, then try one or more of the following:
MAKE SURE THE PRINTER AND THE DESTINATION COMPUTER ARE CONNECTED TO THE SAME NETWORK
MAKE SURE THE PRINTER SOFTWARE IS INSTALLED ON THE DESTINATION COMPUTER
MAKE SURE “ENABLE NETWORK SCAN TO COMPUTER” IS SELECTED IN THE GENERAL TAB OF THE SCAN
CENTER (MACINTOSH ONLY)
Notes:
This is available only in Mac OS X version 10.6.
If you have several applications...

Cannot attach files
S
ELECT A SUPPORTED FILE TYPE (JPEG OR PDF)
M
AKE SURE THE FILE SIZE IS NOT TOO LARGE
Memory card troubleshooting
“Memory card troubleshooting checklist” on page 117
“Nothing happens when a memory card is inserted” on page 117
“Cannot print documents from a memory card or flash drive” on page 118
“Photos do not transfer from a memory card across a wireless network” on page 118
Memory card troubleshooting checklist
Before you troubleshoot, use the following checklist to solve most...

Cannot print documents from a memory card or flash drive
If the Memory card troubleshooting checklist does not solve the problem, then try the following:
CHECK THE USB CONNECTION
1Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.
2Firmly plug the square end of the USB cable into the back of the printer.
3Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with a 
 USB symbol.
Note: If you continue to have...

“Cannot print over wireless network” on page 120
“The Continue button is unavailable” on page 123
“Cannot print and there is a firewall on the computer” on page 124
“Wi-Fi indicator light is not lit” on page 125
“Wi-Fi indicator light is green but the printer does not print (Windows only)” on page 125
“Wi-Fi indicator light is still orange” on page 126
“Wi-Fi indicator light is blinking orange during installation” on page 127
“Wireless print server not installed” on page 131
“Communication not available...

Resetting the wireless settings to factory defaults
1From the home screen, navigate to Reset Network Settings:
 > Network Setup > Reset Network Settings
2Touch Yes.
The printer wireless settings are reset to factory default settings. To verify, print a network setup page.
Cannot print over wireless network
If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer
option when sending a print job, then you can try uninstalling and reinstalling...