Lexmark Impact S305 User Manual

							How can I make sure my computer and printer are connected to the same wireless
network?
If the printer is not on the same wireless network as the computer, then you will not be able to print wirelessly. The
SSID of the printer must match the SSID of the computer, if the computer is already connected to the wireless network.
For Windows users
1Obtain the SSID of the network that the computer is connected to:
aType the IP address of your access point (wireless router) in the address field of your Web browser.
If you do not know the IP address of the access point:
1Click , or click Start and then click Run.
2In the Start Search or Run box, type cmd.
3Press Enter, or click OK.
4Type ipconfig, and then press Enter. Check the Wireless Network Connection section:
The “Default Gateway” entry is typically the access point.
The IP address appears as four sets of numbers separated by periods, such as 192.168.2.134.
bType the user name and password of the router when prompted.
cClick OK.
dIn the Wireless settings section, look for the SSID.
eWrite down the SSID.
Note: Make sure you copy it exactly, including any capital letters.
2Obtain the SSID of the network that the printer is connected to:
aFrom the printer, print a network setup page.
bIn the Wireless section, look for SSID.
3Compare the SSID of the computer and SSID of the printer.
If the SSIDs are the same, then the computer and the printer are connected to the same wireless network.
If the SSIDs are not the same, then run the utility again to set up the printer on the wireless network used by the
computer.
For Macintosh users with an AirPort base station
In Mac OS X version 10.5 or later
1
From the Apple menu, navigate to:
System Preferences > Network > AirPort
The SSID of the network that the computer is connected to is displayed in the Network Name menu.
2Write down the SSID.
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							In Mac OS X version 10.4 or earlier
1
From the Finder, navigate to:
Applications > Internet Connect > AirPort
The SSID of the network that the computer is connected to is displayed in the Network menu.
2Write down the SSID.
For Macintosh users with an access point
1Type the IP address of the access point in the address field of your Web browser and continue to step 2.
If you do not know the IP address of the access point, then do the following:
aFrom the Apple menu, navigate to:
System Preferences > Network > AirPort
bClick Advanced or Configure.
cClick TCP/IP.
The Router entry is typically the access point.
2Type your user name and password when prompted, and then click OK.
3In the Wireless settings section, look for the SSID.
4Write down the SSID, security type, and the WEP key/WPA passphrase (if shown).
Notes:
Make sure you copy the network information down exactly, including any capital letters.
Store the SSID and the WEP key or WPA passphrase in a safe place for future reference.
Can I use my printer on a USB and a network connection at the same time?
Yes, the printer supports a simultaneous USB and network connection. The printer can be configured in the following
ways:
Locally attached (connected to a computer using a USB cable)
Wireless network
Wireless network and locally attached simultaneously
What is a MAC address?
A Media Access Control (MAC) address is a 48-bit identifier associated with the hardware of network equipment. The
MAC address may also be called the physical address because it is connected to the hardware of a device instead of its
software. The MAC address is displayed as a hexadecimal number in this format: 01-23-45-67-89-AB.
Every device capable of communicating on a network has a MAC address. Network printers, computers, and routers,
whether Ethernet or wireless, all have MAC addresses.
While it is possible to change the MAC address of a network device, it is not common practice to do so. For this reason,
MAC addresses are considered permanent. IP addresses are easily changed, so MAC addresses are a more reliable
method of identifying a specific device on a network.
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							Routers with security capabilities may allow filtering of MAC addresses on networks. This allows a managed list of
devices to access the network, identified by their MAC addresses. MAC address filtering can help prevent access on
the network from unwanted devices, such as from intruders on a wireless network. MAC address filtering can also
prevent legitimate access if you forget to add a new device to the routers list of allowed addresses. If your network
uses MAC address filtering, be sure to add the MAC address of the printer to the list of allowed devices.
How do I find the MAC address?
Most network equipment has a unique hardware identification number to distinguish it from other devices on the
network. This is called the Media Access Control (MAC) address.
When installing the printer on a network, make sure you select the printer with the correct MAC address.
The MAC address label is located inside the printer.
MA
C:
XX   XX   XX   XX   XX   XX
The MAC address of the internal print server is a series of letters and numbers. Other devices sometimes use a type of
MAC address called Universally Administered Address (UAA).
MAC: XX  XX  XX  XX  XX  XXUAA: XX   XX   XX   XX   XX   XX
Note: A list of MAC addresses can be set on an access point (router) so that only devices with matching MAC addresses
are allowed to operate on the network. This is called MAC filtering. If MAC filtering is enabled in your access point and
you want to add a printer to your network, then the MAC address of the printer must be included in the MAC filter list.
What is an IP address?
An IP address is a unique number used by devices (such as a wireless printer, computer, or wireless access point) on
an IP network to locate and communicate with each other. Devices on an IP network can communicate with each other
only if they have unique and valid IP addresses. A unique IP address means no two devices on the same network have
the same IP address.
An IP address is a group of four numbers separated by periods. An example of an IP address is 192.168.100.110.
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							What is TCP/IP?
Networks are able to function because computers, printers, and other devices are able to send data to each other,
either through cables or by using wireless signals. This transfer of data is made possible by sets of data transmission
rules called protocols. A protocol can be thought of as a language, and like a language, it has rules allowing participants
to communicate with each other.
Different types of networks use different protocols, but Transmission Control Protocol/Internet Protocol ( TC P/I P)  is  the
most popular. TCP/IP is used to send data over the Internet as well as over most corporate and home networks.
Because computers do not understand words and instead rely upon numbers for communication, TCP/IP requires that
every device on a network using TCP/IP to communicate must have an IP address. IP addresses are essentially unique
computer names in a numeric format, used to transfer data around a network. IP addresses allow TCP/IP to confirm
requests for and receipt of data by various devices on the network.
How do I locate IP addresses?
For Windows users
1Click , or click Start and then click Run.
2In the Start Search or Run box, type cmd.
3Press Enter, or click OK.
The Command Prompt window opens.
4Type ipconfig, and then press Enter.
The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100.
For Macintosh users
1From the Apple menu, choose About This Mac.
2Click More Info.
3From the Contents pane, choose Network.
4If you are connected over a wireless network, choose AirPort from the Active Services list.
How to locate a printer IP address
You can locate the printer IP address by viewing the printer network setup page.
How are IP addresses assigned?
An IP address may be assigned automatically by the network using DHCP. Once the printer is set up on a computer, the
computer sends all print jobs across the network to the printer using this address.
If the IP address is not automatically assigned, you will be asked during wireless setup to manually enter an address
and other network information after selecting your printer from the available list.
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							What is a key index?
A wireless access point (wireless router) can be configured with as many as four WEP keys. Only one key is used on the
network at a time, however. The keys are numbered, and the number of a key is referred to as its key index. All devices
on the wireless network must be configured to use the same key index when multiple WEP keys are configured on the
wireless access point.
Select the same key index on your printer as you are using on your wireless access point.
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							Maintaining the printer
Maintaining ink cartridges
In addition to the following tasks that you can perform, your printer performs an automatic maintenance cycle every
week if it is plugged into an electrical outlet. It will briefly come out of Power Saver mode or will temporarily turn on
if it is turned off.
Checking ink levels
Using the printer control panel
1From the printer control panel, navigate to:
 > Maintenance >  > 
2Press the arrow buttons to check the ink level in each cartridge.
Using the printer software
For Windows users
1
Click  or Start.
2Click All Programs or Programs, and then select the printer program folder from the list.
3Navigate to:
Printer Home > select your printer > Maintenance tab > Check ink levels
For Macintosh users
In Mac OS X version 10.6
1From the Apple menu, navigate to:
System Preferences > Print & Fax > select your printer
2Click Options & Supplies or Print Queue.
3Click Supply Levels.
In Mac OS X version 10.5 or earlier
1From the Finder desktop, double-click the printer folder.
2Double-click the Printer Utility icon.
3Check the ink levels from the Maintenance tab.
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							Aligning the printhead
If the characters or lines on your printer image appear jagged or wavy, then you may need to align the printhead.
Using the printer control panel
1Load plain paper.
2From the home screen, navigate to:
 > Maintenance >  > Align Printer >  > 
An alignment page prints.
Note: Do not remove the alignment page until printing is finished.
Using the printer software
For Windows users
1
Load plain paper.
2Click  or Start.
3Click All Programs or Programs, and then select the printer program folder from the list.
4Navigate to:
Printer Home > select your printer > Maintenance tab > Align cartridges
5Follow the instructions on the computer screen.
For Macintosh users
Note: This feature is available only in Mac OS X version 10.5 or earlier.
1Load plain, unmarked paper.
2From the Finder desktop, double-click the printer folder.
3Double-click the Printer Utility icon.
4From the Maintenance tab, click Print Alignment Page.
5Follow the instructions on the computer screen.
If you aligned the cartridges to improve print quality, then print your document again. If print quality has not improved,
then clean the printhead nozzles.
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							Cleaning the printhead nozzles
Poor print quality is sometimes due to clogged printhead nozzles. Clean the printhead nozzles to improve the quality
of your prints.
Notes:
Cleaning the printhead nozzles uses ink, so clean them only when necessary.
Deep cleaning uses more ink, so try the Clean Printhead option first to save ink.
If the ink levels are too low, you must replace the ink cartridges before you can clean the printhead nozzles.
Using the printer control panel
1From the printer control panel, navigate to:
 > Maintenance > 
2Press the arrow buttons to scroll to Clean Printhead or Deep Clean Printhead, and then press .
3Press .
A cleaning page prints.
Using the printer software
For Windows users
1
Click  or Start.
2Click All Programs or Programs, and then select the printer program folder from the list.
3Navigate to:
Printer Home > Maintenance > Clean cartridges
A cleaning page prints.
For Macintosh users
Note: This feature is available only in Mac OS X version 10.5 or earlier.
1Load plain paper.
2From the Finder desktop, double-click the printer folder.
3Double-click the Printer Utility icon.
4From the Maintenance tab, select Clean Print Nozzles.
A cleaning page prints.
Cleaning the exterior of the printer
1Make sure that the printer is turned off and unplugged from the wall outlet.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer,
unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.
2Remove all paper from the printer.
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							3Dampen a clean, lint-free cloth with water.
Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of the
printer.
4Wipe only the outside of the printer, making sure to remove any ink residue that has accumulated on the paper
exit tray.
Warning—Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer.
5Make sure the printer is dry before beginning a new print job.
Cleaning the scanner glass
1Dampen a clean, lint-free cloth with water.
2Gently wipe the scanner glass clean.
Note: Make sure all ink or corrective fluid on a document is dry before placing the document on the scanner glass.
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							Troubleshooting
Before you troubleshoot
Use this checklist to solve most printer problems:
Make sure the power cord is plugged into the printer and into a working electrical outlet.
Make sure the printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.
Make sure the printer is turned on.
Make sure the printer is securely connected to the host computer, print server, or other network access point.
Check the printer for error messages, and resolve any errors.
Check for paper jam messages, and clear any jams.
Check the ink cartridges, and install new cartridges if necessary.
Use the Service Center to locate and solve the problem (Windows only).
Turn the printer off, wait about 10 seconds, and then turn the printer back on.
Using the Service Center to solve printer problems
The Service Center provides step-by-step troubleshooting help and contains links to printer maintenance tasks and
customer support.
To open the Service Center, use one of these methods:
Method 1Method 2
If it appears on an error message dialog, click the For
additional assistance, use the Service Center link.1Click  or Start.
2Click All Programs or Programs, and then select the printer
program folder from the list.
3Select Printer Home.
4From the Support tab, select Service Center.
If Troubleshooting does not solve your problem
Visit our Web site at http://support.lexmark.com to find the following:
Knowledgebase articles with the latest information and troubleshooting for your printer
Live online technical support
Contact numbers for telephone technical support
Setup troubleshooting
“Incorrect language appears on the display” on page 91
“Printhead errors” on page 91
“Software did not install” on page 93
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