Lexmark E120 User Manual
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Overview of the Lexmark E120n operator panel 31 Using the operator panels Invalid engine code Not ready Printing font list or menu settings page Light sequence: Ready / Data—On Error—On Secondary light sequence: Press twice quickly to see the secondary light sequence. Ready / Data—On Load / Remove Paper—On Error—On Message: The internal engine code has not been programmed, or the programmed code is not valid. Solution: Download valid engine code. Light sequence: Continue—On Ready / Data—On Error—On Message: Printer is not ready to receive or process data, or the printer port is offline. Solution: Press to return to Ready or Busy state. Press and release to cancel job. Press and hold to reset printer. Light sequence: Ready / Data—Blinking Message: The font list or menu setting page is being printed. Solution: Wait for message to clear. Primary light sequenceSecondary light sequence Downloaded From ManualsPrinter.com Manuals
Overview of the Lexmark E120n operator panel 32 Using the operator panels Programming engine code or system code Restoring factory defaults Cartridge region mismatch Light sequence: Ready / Data—On Error—On Message: New code is being programmed into the engine or firmware. Solution: Wait for message to clear. When printer has finished programming the code, it returns to ready. Note:No buttons are active while this message is displayed. Light sequence: Continue—On Ready / Data—On Toner Low/Replace PC Kit—On Load / Remove Paper—On Paper Jam—On Error—On Message: Printer is resetting to the original factory default settings. Solution: Wait for message to clear. Light sequence: Toner Low/Replace PC Kit—Blinking Error—Blinking Message: The toner cartridge being used is not programmed for the specific region. Solution: Remove the toner cartridge, and install a new toner cartridge that is programmed for the same region as your printer. See the back of the printer for a label with your printer region location. See Ordering supplies on page 66 for a list of correct supplies and part numbers. Downloaded From ManualsPrinter.com Manuals
Overview of the Lexmark E120n operator panel 33 Using the operator panels Change cartridge Open door Light sequence: Toner Low/Replace PC Kit—On Error—Blinking Message: Printer has detected a refilled Return Program toner cartridge has been installed. Solution: Remove current toner cartridge, and install a new toner cartridge. Light sequence: Error—On Message: Door is open. Solution: Close the open door. Downloaded From ManualsPrinter.com Manuals
Overview of the Lexmark E120n operator panel 34 Using the operator panels Complex page Missing cartridge / Defective cartridge detected Light sequence: Continue—On Error—On Secondary light sequence: Press twice quickly to see the secondary light sequence. Continue—On Ready / Data—On Error—On Message: The page may not print correctly because the print information on the page is too complex (that is, too large for the printer memory). Solution: Press to clear message and continue processing the job (some print data may be lost). To avoid this error in the future: –Reduce complexity of the page by reducing the amount of text or graphics. –Set Page Protect to On in the Local Printer Setup Utility (see Software and Documentation CD). Light sequence: Toner Low/Replace PC Kit—Blinking Error—On Secondary light sequence: Press twice quickly to see the secondary light sequence. Toner Low/Replace PC Kit—On Error—On Paper Jam—Blinking Message: Either the toner cartridge is missing, the long-life photoconductor kit is missing, or a defective toner cartridge is detected. Solution: First, check to see if a toner cartridge is installed. If the toner cartridge is properly installed, check to see if a long- life photoconductor kit is installed. If both are properly installed, then remove the defective toner cartridge. If the toner cartridge or the long-life photoconductor kit is missing, install the missing item. Primary light sequenceSecondary light sequence Primary light sequenceSecondary light sequence Downloaded From ManualsPrinter.com Manuals
Overview of the Lexmark E120n operator panel 35 Using the operator panels ENA connection lost Light sequence: Continue—On Error—On Secondary light sequence: Press twice quickly to see the secondary light sequence. Continue—On Paper Jam—Blinking Error—On Message: During power-on cycle, the printer detected the connection to the external network adapter was lost. Note:This error is only detected during power-on cycle. Solution: Press to clear message. Re-establish connection with the external network adapter. Primary light sequenceSecondary light sequence Downloaded From ManualsPrinter.com Manuals
Overview of the Lexmark E120n operator panel 36 Using the operator panels Insufficient collation area Load media Light sequence: Continue—On Error—On Secondary light sequence: Press twice quickly to see the secondary light sequence. Continue—On Toner Low/Replace PC Kit—On Error—On Message: Printer memory does not have the free space necessary to collate print job. May occur due to one of the errors listed below: Printer memory is full. A page is too complex to print. Memory is insufficient to save what is in the print buffer. Solution: Turn printer off and back on to try printing the page again. If not successful: Press to clear message and continue processing the job (some print data may be lost). To avoid this error in the future: Reduce complexity of the page by reducing the amount of text or graphics. Set Page Protect to On in the Local Printer Setup Utility (see Software and Documentation CD). Light sequence: Continue—On Load / Remove Paper—On Message: Printer is out of media, or media did not feed properly. Solution: Load media into Tray 1 or priority feeder, and press to resume. Ensure media is loaded correctly in Tray 1 or priority feeder. Press to cancel print job. Primary light sequenceSecondary light sequence Downloaded From ManualsPrinter.com Manuals
Overview of the Lexmark E120n operator panel 37 Using the operator panels Print side two of a duplex job Memory full Light sequence: Continue—Blinking Load / Remove Paper—On Message: Print the other side of current duplex print job. Solution: Insert print job into priority feeder using instructions in the driver pop-up menu to orient pages correctly, then press to resume printing. Press to cancel print job. Press and hold to reset printer. Light sequence: Continue—On Error—On Secondary light sequence: Press twice quickly to see the secondary light sequence. Continue—On Ready / Data—On Toner Low/Replace PC Kit—On Error—On Message: Printer is processing data, but the memory used to store pages is full. Solution: Press to clear message and continue printing job (may not print correctly). Press and release to cancel print job. Press and hold to reset printer (may need to send the print job again). To avoid this error in the future: Simplify print job. Reduce complexity of the page by reducing the amount of text or graphics and deleting unnecessary fonts or macros. Primary light sequenceSecondary light sequence Downloaded From ManualsPrinter.com Manuals
Overview of the Lexmark E120n operator panel 38 Using the operator panels Network interface errors Host interface disabled Light sequence: Continue—On Error—On Secondary light sequence: Press twice quickly to see the secondary light sequence. Continue—On Paper Jam—On Error—On Message: Printer cannot establish communication with the network. Solution: Press to clear message and continue printing. (may not print correctly). Press and hold to reset printer (may need to send the job again). Light sequence: Continue—On Error—On Secondary light sequence: Press twice quickly to see the secondary light sequence. Continue—On Load / Remove Paper—Blinking Paper Jam—Blinking Error—On Message: Printer USB or network port has been disabled. Solution: Press to clear message. The printer discards all jobs previously sent. Enable the network port by selecting a value other than Disabled for the Network Buffer item in the Local Printer Setup Utility (see Software and Documentation CD). Primary light sequenceSecondary light sequence Primary light sequenceSecondary light sequence Downloaded From ManualsPrinter.com Manuals
Overview of the Lexmark E120n operator panel 39 Using the operator panels Jam at the input sensor Jam between the input and exit sensors Note:All jams show the same primary code. To determine the jam location, view the secondary light sequence. Light sequence: Continue—On Paper Jam—On Secondary light sequence: Press twice quickly to see the secondary light sequence. Continue—On Ready / Data—On Paper Jam—On Message: A jam has occurred at the input sensor; it can be after the paper leaves the tray and enters the printer or in the priority feeder. Solution: See Clearing jams on page 53 for more information. Note:All jams show the same primary code. To determine the jam location, view the secondary light sequence. Light sequence: Continue—On Paper Jam—On Secondary light sequence: Press twice quickly to see the secondary light sequence. Continue—On Toner Low/Replace PC Kit—On Paper Jam—On Message: A jam has occurred and paper is between the printer input and exit sensors. Solution: See Clearing jams on page 53 for more information. Primary light sequenceSecondary light sequence Primary light sequenceSecondary light sequence Downloaded From ManualsPrinter.com Manuals
Overview of the Lexmark E120n operator panel 40 Using the operator panels Jam at printer exit sensor Jam in Tray 1 / priority feeder Note:All jams show the same primary code. To determine the jam location, view the secondary light sequence. Light sequence: Continue—On Paper Jam—On Secondary light sequence: Press twice quickly to see the secondary light sequence. Continue—On Load / Remove Paper—On Paper Jam—On Message: A jam has occurred at the printer exit sensor. Solution: See Clearing jams on page 53 for more information. Note:All jams show the same primary code. To determine the jam location, view the secondary light sequence. Light sequence: Continue—On Paper Jam—On Secondary light sequence: Press twice quickly to see the secondary light sequence. Continue—On Toner Low/Replace PC Kit—On Load / Remove Paper—On Paper Jam—On Message: A jam has occurred in Tray 1 / priority feeder. Solution: See Clearing jams on page 53 for more information. Primary light sequenceSecondary light sequence Primary light sequenceSecondary light sequence Downloaded From ManualsPrinter.com Manuals