Lexmark C544dw User Manual

							C54x Series
Users Guide
www.lexmark.com
Machine type(s):
5025
Model(s):
210, 230, 410, 430, 43W, 439, n01, n02, dnw, xd1, xd2, dn1, dn2, gd1, gd2, dw1, dw2, dt1, dt2, gt1, gt2
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							Contents
Safety information.......................................................................................5
Learning about the printer...........................................................................7
Thank you for choosing this printer!.........................................................................................................7
Finding information about the printer......................................................................................................7
Selecting a location for the printer............................................................................................................8
Printer configurations...............................................................................................................................9
Understanding the printer control panel................................................................................................12
Additional printer setup.............................................................................13
Installing internal options........................................................................................................................13
Installing hardware options.....................................................................................................................21
Attaching cables......................................................................................................................................23
Verifying printer setup............................................................................................................................23
Setting up the printer software...............................................................................................................24
Setting up wireless printing.....................................................................................................................26
Installing the printer on a wired network...............................................................................................30
Minimizing your printers environmental impact........................................34
Saving paper and toner...........................................................................................................................34
Saving energy..........................................................................................................................................36
Recycling..................................................................................................................................................38
Loading paper and specialty media............................................................39
Linking and unlinking trays......................................................................................................................39
Setting the paper size and type...............................................................................................................40
Configuring Universal paper settings......................................................................................................40
Loading the standard 250-sheet tray......................................................................................................41
Loading the 650-sheet duo drawer.........................................................................................................43
Using the multipurpose feeder...............................................................................................................44
Using the manual feeder.........................................................................................................................46
Paper and specialty media guidelines.........................................................48
Paper guidelines......................................................................................................................................48
Storing paper...........................................................................................................................................49
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							Supported paper sizes, types, and weights.............................................................................................50
Printing......................................................................................................55
Printing a document................................................................................................................................55
Printing specialty documents..................................................................................................................56
Printing from a flash drive.......................................................................................................................60
Printing photos from a PictBridge-enabled digital camera.....................................................................61
Printing information pages......................................................................................................................61
Canceling a print job................................................................................................................................62
Understanding printer menus....................................................................64
Menus list................................................................................................................................................64
Supplies menu.........................................................................................................................................64
Paper menu.............................................................................................................................................65
Reports....................................................................................................................................................73
Network/Ports.........................................................................................................................................75
Settings....................................................................................................................................................81
Maintaining the printer..............................................................................95
Storing supplies.......................................................................................................................................95
Checking the status of supplies...............................................................................................................95
Ordering supplies....................................................................................................................................96
Replacing supplies...................................................................................................................................98
Cleaning the exterior of the printer......................................................................................................114
Moving the printer................................................................................................................................115
Administrative support............................................................................116
Restoring the factory default settings...................................................................................................116
Using the Embedded Web Server.........................................................................................................116
Setting up e-mail alerts.........................................................................................................................117
Configuring supply notifications............................................................................................................117
Copying printer settings to other printers.............................................................................................117
Clearing jams............................................................................................119
Avoiding jams........................................................................................................................................119
Understanding jam numbers and locations..........................................................................................120
200–202 and 230 paper jams................................................................................................................121
231 and 235 paper jams........................................................................................................................123
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							24x paper jam........................................................................................................................................124
250 paper jam.......................................................................................................................................124
Troubleshooting.......................................................................................125
Understanding printer messages..........................................................................................................125
Solving basic printer problems..............................................................................................................131
Solving printing problems.....................................................................................................................131
Solving option problems........................................................................................................................135
Solving paper feed problems.................................................................................................................137
Solving print quality problems..............................................................................................................138
Solving color quality problems..............................................................................................................148
Contacting Customer Support...............................................................................................................152
Notices.....................................................................................................153
Product information..............................................................................................................................153
Edition notice........................................................................................................................................153
Power consumption..............................................................................................................................157
Index........................................................................................................167
Contents
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							Safety information
CAUTION—POTENTIAL INJURY:  See the enclosed Safety Sheet before making any cable or electrical connection.
Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.
Do not place or use this product near water or wet locations.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of
procedures other than those specified herein may result in hazardous radiation exposure.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.
You must understand the section in your operating instructions that discusses the guidelines for selecting print media
to avoid the possibility of harmful emissions.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component,
allow the surface to cool before touching.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained
personnel to lift it safely.
CAUTION—POTENTIAL INJURY:  Before moving the printer, follow these guidelines to avoid personal injury or
printer damage:
•Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
Disconnect all cords and cables from the printer before moving it.
Lift the printer off the optional drawer, and set it aside instead of trying to lift the drawer and printer at the same
time.
Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
Use only the power cord provided with this product or the manufacturers authorized replacement.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall
outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and
unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturers components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
CAUTION—POTENTIAL INJURY:  Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not
subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and
walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for
signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug
the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections, such as the
power supply cord or telephone, during a lightning storm.
Safety information
5
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							SAVE THESE INSTRUCTIONS.
Safety information
6
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							Learning about the printer
Thank you for choosing this printer!
Weve worked hard to make sure it will meet your needs.
To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s
Guide to learn how to perform basic tasks. To get the most out of your printer, read the User’s Guide carefully, and
make sure you check the latest updates on our Web site.
Were committed to delivering performance and value with our printers, and we want to make sure youre satisfied. If
you do encounter any problems along the way, one of our knowledgeable support representatives will be delighted to
help you get back on track fast. And if you find something we could do better, please let us know. After all, you are the
reason we do what we do, and your suggestions help us do it better.
Finding information about the printer
What are you looking for?Find it here
Initial setup instructions:
Connecting the printer
Installing the printer software
Setup documentation—The setup documentation came
with the printer and is also available on the Lexmark Web
site at http://support.lexmark.com.
Additional setup and instructions for using the printer:
Selecting and storing paper and specialty media
Loading paper
Performing printing depending on your printer model
Configuring printer settings
Viewing and printing documents and photos
Setting up and using printer software
Setting up and configuring the printer on a network,
depending on your printer model
Caring for and maintaining the printer
Troubleshooting and solving problems
Users Guide—The Users Guide is available on the
Software and Documentation CD.
For updates, check our Web site at
http://support.lexmark.com.
Help using the printer softwareWindows or Mac Help—Open a printer software program
or application, and then click Help.
Click 
? to view context-sensitive information.
Notes:
The Help installs automatically with the printer
software.
The printer software is located in the printer
Program folder or on the desktop, depending on
your operating system.
Learning about the printer
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							What are you looking for?Find it here
The latest supplemental information, updates, and technical
support:
Documentation
Driver downloads
Live chat support
E-mail support
Telephone support
Lexmark Support Web site—
http://support.lexmark.com
Note: Select your region, and then select your product to
view the appropriate support site.
Support telephone numbers and hours of operation for
your region or country can be found on the Support Web
site or on the printed warranty that came with your
printer.
Record the following information (located on the store
receipt and the back of the printer), and have it ready
when you contact support so that they may serve you
faster:
Machine Type number
Serial number
Date purchased
Store where purchased
Warranty informationWarranty information varies by country or region:
In the US—See the Statement of Limited Warranty
included with this printer, or at
http://support.lexmark.com.
Rest of the world—See the printed warranty that
came with your printer.
Selecting a location for the printer
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any
options, leave enough room for them also. It is important to:
Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard.
Provide a flat, sturdy, and stable surface.
Keep the printer:
–Away from the direct airflow of air conditioners, heaters, or ventilators
–Free from direct sunlight, humidity extremes, or temperature fluctuations
–Clean, dry, and free of dust
Allow the following recommended amount of space around the printer for proper ventilation:
Learning about the printer
8
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							1
2
3 4 5
1102 mm (4 in.)
2508 mm (20 in.)
3152 mm (6 in.)
476 mm (3 in.)
5254 mm (10 in.)
Printer configurations
Basic model
Note: Your printer model may have come with a 650-sheet duo drawer.
Learning about the printer
9
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							1
2
3 4
1Standard exit bin
2Standard 250-sheet tray (Tray 1)
3Manual feeder
4Printer control panel
Fully configured model
The following illustration shows a fully configured printer model with a 650-sheet duo drawer and an optional 550-sheet
tray:
Note: Some printer models may not support the optional 550-sheet tray.
Learning about the printer
10
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