Lexmark C532dn User Manual
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In the U.S. or Canada, call (1-800-539-6275). For other countries/regions, visit the Lexmark Web site at www.lexmark.com. Troubleshooting 101 Downloaded From ManualsPrinter.com Manuals
Notices Product nameMachine typeModel number Lexmark C530dn5022-130C530dn Lexmark C532n5022-310C532n Lexmark C532dn5022-330C532dn Lexmark C534n5022-510C534n Lexmark C534dn5022-530C534dn Edition notice July 2006 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time. Comments about this publication may be addressed to Lexmark International, Inc., Department F95/032-2, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. To obtain additional copies of publications related to this product, visit the Lexmark Web site at www.lexmark.com. References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user’s responsibility. © 2006 Lexmark International, Inc All rights reserved. UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense. Trademarks Lexmark and Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. PrintCryption is a trademark of Lexmark International, Inc. PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s designation of a set of printer commands (language) and functions included in its printer products. This printer is intended to be compatible with the PCL language. This means the printer recognizes PCL commands used in various application programs, and that the printer emulates the functions corresponding to the commands. All other trademarks are the property of their respective owners. Conventions Note: A Note identifies something that could help you. Notices 102 Downloaded From ManualsPrinter.com Manuals
Warning: A Warning identifies something that could damage your product hardware or software. Warning: This type of Warning indicates that you should not touch the marked area. CAUTION: A CAUTION identifies something that could cause you harm. CAUTION: This type of CAUTION indicates a hot surface. CAUTION: This type of CAUTION indicates a shock hazard. CAUTION: This type of CAUTION indicates a tipping hazard. Federal Communications Commission (FCC) compliance information statement This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The FCC Class B limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult your point of purchase or service representative for additional suggestions. The manufacturer is not responsible for radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the users authority to operate this equipment. Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations. Any questions regarding this compliance information statement should be directed to: Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New Circle Road Lexington, KY 40550 (859) 232–3000 Industry Canada compliance statement This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Standard ICES-003. Avis de conformité aux normes de l’industrie du Canada Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux équipements pouvant causer des interférences NMB-003. European Community (EC) directives conformity This product is in conformity with the protection requirements of EC Council directives 89/336/EEC and 73/23/EEC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipmentdesigned for use within certain voltage limits. A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support, Lexmark International, Inc., S.A., Boigny, France. Notices 103 Downloaded From ManualsPrinter.com Manuals
This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950. Japanese VCCI notice Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296. Note: Some modes may not apply to your product. 1-meter average sound pressure, dBA Printing53 dBA ScanningN/A CopyingN/A Ready32 dBA Values are subject to change. See www.lexmark.com for current values. Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. ENERGY STAR Applicable only to models with a duplexer installed. Laser notice The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1. Notices 104 Downloaded From ManualsPrinter.com Manuals
Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) laser that is nominally a 5 milliwatt gallium arsenide laser operating in the wavelength of 770-795 nanometers. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition. Laser advisory label A laser notice label may be affixed to this printer as shown: Power consumption Product power consumption The following table documents the power consumption characteristics of the product. Note: Some modes may not apply to your product. ModeDescriptionPower consumption (Watts) PrintingThe product is generating hard-copy output from electronic inputs.410 W CopyingThe product is generating hard-copy output from hard-copy original documents.N/A ScanningThe product is scanning hard-copy documents.N/A ReadyThe product is waiting for a print job.120 W Power SaverThe product is in energy-saving mode.
Total energy usage It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are provided in power units of Watts, the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage. The total product energy usage is the sum of each modes energy usage. Statement of Limited Warranty Lexmark C530dn Lexmark C532n Lexmark C532dn Lexmark C534n Lexmark International, Inc., Lexington, KY This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the country-specific warranty information that came with your product. This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.” Limited warranty Lexmark warrants that this product: —Is manufactured from new parts, or new and serviceable used parts, which perform like new parts —Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmarks option). If this product is a feature or option, this statement applies only when that feature or option is used with the product for which it was intended. To obtain warranty service, you may be required to present the feature or option with the product. If you transfer this product to another user, warranty service under the terms of this statement is available to that user for the remainder of the warranty period. You should transfer proof of original purchase and this statement to that user. Limited warranty service The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later provided that the warranty period for any supplies and for any maintenance items included with the printer shall end earlier if it, or its original contents, are substantially used up, depleted, or consumed. To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location. When warranty service involves the exchange of a product or part, the item replaced becomes the property of the Remarketer or Lexmark. The replacement may be a new or repaired item. The replacement item assumes the remaining warranty period of the original product. Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a repair not included in warranty service, damaged beyond repair, or if the product is not free of all legal obligations, restrictions, liens, and encumbrances. Before you present this product for warranty service, remove all print cartridges, programs, data, and removable storage media (unless directed otherwise by Lexmark). For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact Lexmark on the World Wide Web at www.lexmark.com/support. Remote technical support is provided for this product throughout its warranty period. For products no longer covered by a Lexmark warranty, technical support may not be available or only be available for a fee. Extent of limited warranty Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of prints produced by any product. Warranty service does not include repair of failures caused by: Notices 106 Downloaded From ManualsPrinter.com Manuals
—Modification or unauthorized attachments —Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance —Unsuitable physical or operating environment —Maintenance by anyone other than Lexmark or a Lexmark authorized servicer —Operation of a product beyond the limit of its duty cycle —Use of printing media outside of Lexmark specifications —Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts —Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY. ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE. Limitation of liability Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover actual damages up to the limit set forth in the following paragraph. Lexmarks liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim. This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmarks and its Suppliers and Remarketers limitations of remedies are not cumulative. Such Suppliers and Remarketers are intended beneficiaries of this limitation. Additional rights Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation of incidental or consequential damages, so the limitations or exclusions contained above may not apply to you. This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state. Notices 107 Downloaded From ManualsPrinter.com Manuals
Index Numerics 550-sheet drawer installing 14 802.1x authentication 80 A aligning toner cartridges 69 attaching cables 26 B black-only printing 51 brightness, adjusting 75 buttons, control panel Back 11 Menu 11 navigation 11 numeric keypad 11 Select 11 Stop 11 C cables, attaching Ethernet 26 USB 26 calling Customer Support 100 canceling a job from Mac OS 9.x 56 from Mac OSX 56 from the control panel 55 from Windows desktop 55 from Windows taskbar 55 card stock guidelines 40 loading 30 checking an unresponsive printer 82 cleaning printhead lenses 70 color printing 54 confidential jobs modifying print settings 79 Confidential print jobs 45 printing from Macintosh 46 printing from Windows 46 conserving supplies 69 contacting Customer Support 100 contrast, adjusting 75 control panel 11 disabling hard disk encryption 78 disabling menus 75 enabling menus 75 encrypting printer hard disk 77 locking menus 75, 78 D directory list, printing 49disabling control panel menus 75 hard disk encryption 78 Quick Start mode 76 display troubleshooting display is blank 82 display shows only diamonds 82 display, control panel 11 adjusting brightness and contrast 75 documents, printing from Macintosh 45 from Windows 45 duplex printing, manual 50 E Embedded Web Server locking control panel menus 78 locking entire printer 78 modifying confidential print settings 79 supporting IPSec 79 supporting SNMPv3 80 using 802.1x authentication 80 using Secure mode 81 emission notices 103, 104 enabling control panel menus 75 encrypting printer hard disk 77 envelopes guidelines 39 loading 30, 33 Ethernet connector 26 exit bin attaching 34 using 34 F FAQ about color printing 97 FCC notices 103 firmware card installing 21 flash memory card installing 21 font sample list, printing 49 fuser ordering 73 G guidelines card stock 40 envelopes 39 labels 40 letterhead 38 transparencies 39 H hard disk installing 22 held jobs 45 printing from Macintosh 46 printing from Windows 46 I installing printer software 45 internal print server, installing 24 IPSec 79 J jam areas, accessing 58 jams avoiding 57 behind inner door 62 between fuser and standard exit bin 65 in manual feeder 68 in multipurpose feeder 67 in standard exit bin 65 in the duplex path 65 involving Tray 2 61 just beyond Tray 1 60 locations of 57 under fuser or fuser cover 63 L labels guidelines 40 letterhead guidelines 38 light, indicator 11 linking trays 36 loading card stock 30 envelopes 30, 33 manual feeder 33 multipurpose feeder 30 optional 550-sheet tray 29 standard tray 27 transparencies 30 lock, security 10 locking control panel menus 75, 78 entire printer 78 M manual feeder loading 33 using 33 media characteristics 37 selecting 38 storing 41 Index 108 Downloaded From ManualsPrinter.com Manuals
unacceptable 38 memory card installing 18 menu settings page, printing 48 menus, diagram of 12 moving the printer 73, 74 multipurpose feeder loading 30 using 32 N network setup page 49 noise emission levels 104 notices 102, 103, 104, 105, 106 O options 550-sheet drawer 14 firmware card 21 firmware cards 15 flash memory card 21 hard disk 22 internal 15 internal print server 24 memory card 18 memory cards 15 port interface card 24 ordering fuser 73 photoconductors 73 toner cartridges 71 transfer belt 72 waste toner box 73 P paper capacities 44 letterhead 38 preprinted forms 38 setting size 35 setting type 35 storing 41 paper feed troubleshooting message remains after jam is cleared 87 paper jams avoiding 57 behind inner door 62 between fuser and standard exit bin 65 in manual feeder 68 in multipurpose feeder 67 in standard exit bin 65 in the duplex path 65 just beyond Tray 1 60 under fuser or fuser cover 63 paper path, identifying 57 paper sizes, supported 41 paper types duplex support 43 where to load 43paper types and weights 43 photo conductors removing 51 photoconductors ordering 73 port interface card 24 Power Saver adjusting 77 print job canceling from Mac OS 9.x 56 canceling from Mac OSX 56 canceling from Windows desktop 55 canceling from Windows taskbar 55 print quality cleaning the printhead lenses 70 print quality test pages, printing 50 print quality troubleshooting blank pages 93 characters have jagged edges 92 clipped images 93 color misregistration 88 dark lines 89 ghost images 92 gray background 92 light colored line, white line, or incorrectly colored line 89 poor transparency quality 91 print irregularities 91 print is too dark 91 print is too light 90 print quality test pages 87 repeating defects 88 skewed print 93 solid color pages 93 streaked horizontal lines 89 streaked vertical lines 90 toner fog or background shading 91 toner rubs off 94 toner specks 94 uneven print density 92 print troubleshooting held jobs do not print 83 incorrect characters print 84 incorrect margins 93 jammed page does not reprint 87 job prints from wrong tray 84 job prints on wrong paper 84 job takes longer than expected 84 jobs do not print 83 large jobs do not collate 85 media frequently jams 86 multiple-language PDFs do not print 82 paper curls badly 94 tray linking does not work 84 unexpected page breaks occur 85 printer configurations 9 models 9 moving 73, 74printer option problems hard disk with adapter 86 printer options troubleshooting drawers 85 flash memory card 85 infrared adapter 86 internal print server 86 memory card 86 option not working 85 USB/parallel interface card 86 printhead lenses cleaning 70 printing black-only 51 color 54 directory list 49 duplex jobs manually 50 font sample list 49 from Macintosh 45 from USB flash memory device 47 from Windows 45 installing printer software 45 menu settings page 48 network setup page 49 print quality test pages 50 printing confidential and other held jobs from Macintosh 46 from Windows 46 Q Quality menu 95 Quick Start mode 76 R recycling WEEE statement 104 Repeat print jobs 45 printing from Macintosh 46 printing from Windows 46 Reserve print jobs 45 printing from Macintosh 46 printing from Windows 46 restoring factory default settings 76 S safety information 2 Secure mode 81 security Embedded Web Server 81 locking control panel menus 78 locking entire printer 78 modifying confidential print settings 79 supporting IPSec 79 supporting SNMPv3 80 using 802.1x authentication 80 security lock 10 setting paper size 35 paper type 35 SNMPv3 80 Index 109 Downloaded From ManualsPrinter.com Manuals
standard exit bin attaching 34 using 34 standard tray loading 27 status of supplies, checking 69 storing media 41 paper 41 supplies 69 supplies conserving 69 removing photoconductor 51 removing toner cartridges 51 status of 69 storing 69 supplies, ordering fuser 73 photoconductors 73 toner cartridges 71 transfer belt 72 waste toner box 73 system board accessing 15 reinstalling access cover 25 T toner cartridges aligning 69 ordering 71 removing 51 transfer belt ordering 72 transparencies guidelines 39 loading 30 tray linking 36 troubleshooting checking an unresponsive printer 82 contacting Customer Support 100 error reading USB drive 82 FAQ about color printing 97 hard disk with adapter 86 troubleshooting, display display is blank 82 display shows only diamonds 82 troubleshooting, paper feed message remains after jam is cleared 87 troubleshooting, print held jobs do not print 83 incorrect characters print 84 incorrect margins 93 jammed page does not reprint 87 job prints from wrong tray 84 job prints on wrong paper 84 job takes longer than expected 84 jobs do not print 83 large jobs do not collate 85 media frequently jams 86multiple-language PDFs do not print 82 paper curls badly 94 tray linking does not work 84 unexpected page breaks occur 85 troubleshooting, print quality blank pages 93 characters have jagged edges 92 clipped images 93 color misregistration 88 dark lines 89 ghost images 92 gray background 92 light colored line, white line, or incorrectly colored line 89 poor transparency quality 91 print irregularities 91 print is too dark 91 print is too light 90 print quality test pages 87 repeating defects 88 skewed print 93 solid color pages 93 streaked horizontal lines 89 streaked vertical lines 90 toner fog or background shading 91 toner rubs off 94 toner specks 94 uneven print density 92 troubleshooting, printer options drawers 85 flash memory card 85 infrared adapter 86 internal print server 86 memory card 86 option not working 85 USB/parallel interface card 86 U USB connector 26 USB direct port 11 USB flash memory device 47 using manual feeder 33 multipurpose feeder 32 V Verify print jobs 45 printing from Macintosh 46 printing from Windows 46 W waste toner box ordering 73 Index 110 Downloaded From ManualsPrinter.com Manuals