Lexmark C 746 Service Manual
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Diagnostic information2-25 5026 Go Back Previous Next 201.08 Exit sensor is never made. Possible causes: • Improper loading • Paper wrapped in fuser • Damaged paper exit sensor or paper exit sensor flag • Damaged fuser autoconnect • Faulty fuser DC cable connection • Faulty fuser • Faulty system board • Faulty transfer belt module• Check for anything in the paper path that might cause the paper to jam. • The fuser exit sensor may not be functioning properly. Go to “920.08—Exit sensor service check” on page 2-100. • Check the transfer belt module. 201.10 Input sensor flag broke early. Possible causes: • Incorrect media set • Defective input sensor • Faulty system board• Check for anything in the paper path that might cause the paper to jam. • Ensure the proper media is set for the type of paper used. •Go to “920.06—Input sensor service check” on page 2-99. 201.17 Power up or cover closed with bubble sensor active. Possible causes: • Paper jam leaving page over sensor • Damaged bubble sensor • Damaged fuser autoconnect • Faulty fuser DC cable connection • Faulty fuser • Faulty system board1. Ensure the proper media is set for the type of paper used. 2. Fan the media, and stack flat in the tray or multipurpose feeder. 3. Properly set media restraints in the paper tray. 4. Clear away anything in the paper path that might cause the paper to jam. If the problem persists, go to “Bubble sensor service check” on page 2-122. 201.21 Cartridge motor 1 (top) or cartridge motor 2 (middle) has stalled. Possible causes: • Faulty cable/connector • Faulty cartridge motor • Faulty system board• Check for anything in the paper path that might cause the paper to jam. • If clearing a paper jam does not fix the problem, go to “143.xx—Motor (EP drive assembly top cartridge 1 motor) error service check” on page 2-51, and then go to “144.xx—Motor (EP drive assembly middle cartridge) error service check” on page 2-52, if necessary. 201.24 A 201.08 jam occurred and was not cleared. Possible cause—Failure to open and close the top access door.This error is generated as a protection for possible paper wrap in the fuser. • Open the top access door, and check for a paper jam. Close the top access door. •Go to “920.08—Exit sensor service check” on page 2-100. 201.31 Paper is jammed between the input sensor and the exit sensor during warm-up. Possible causes: • Damaged paper exit sensor or paper exit sensor flag • Transport belt module failure • Lower guide failure • Damaged fuser autoconnect • Faulty fuser DC cable connection • Faulty fuser • Faulty system board• Check for anything in the paper path that might cause the paper to jam. •Go to “201.06, 201.08, 201.31—Paper Jam error service check” on page 2-65. Error code Description Action
2-26Service Manual 5026 Go Back Previous Next 201.32 Paper is jammed between the input sensor and the exit sensor during input options warm-up. Possible causes: • Damaged paper exit sensor or paper exit sensor flag • Transport belt module failure • Lower guide failure • Damaged fuser autoconnect • Faulty fuser DC cable connection • Faulty fuser • Input option damage • Faulty system board• Check for anything in the paper path that might cause the paper to jam. • Open input tray and clear paper jams. 202.02 Exit sensor is made when printer tries to print from an idle state. Possible causes: • Damaged paper exit sensor or paper exit sensor flag • Damaged fuser autoconnect • Faulty fuser DC cable connection • Faulty fuser • Faulty system board• Check for anything in the paper path that might cause the paper to jam. • The fuser exit sensor may not be functioning properly. Go to “920.08—Exit sensor service check” on page 2-100. 202.12 Exit sensor broke early. Possible causes: • Damaged paper exit sensor or paper exit sensor flag • Faulty fuser • Faulty system boardThe fuser exit sensor may not be functioning properly. Go to “920.08—Exit sensor service check” on page 2-100. 202.13 Exit sensor never broke. Possible causes: • Damaged paper exit sensor or paper exit sensor flag • Faulty fuser • Faulty system board • Faulty output bin flag• Check exit sensor flag on fuser for proper operation. Ensure that paper is not hanging on the flag. • The fuser exit sensor may not be functioning properly. Go to “920.08—Exit sensor service check” on page 2-100. • Check the output bin flag. 202.17 Exit sensor is made when the printer powers up or covers are closed. Possible causes: • Damaged paper exit sensor or paper exit sensor flag • Damaged fuser autoconnect • Faulty fuser DC cable connection • Faulty fuser • Faulty system board• Check for anything in the paper path that might cause the paper to jam. • The fuser exit sensor may not be functioning properly. Go to “920.08—Exit sensor service check” on page 2-100. 202.21 Fuser motor stalled. Possible causes: • Faulty cable/connector • Faulty fuser motor • Faulty system board• Check for anything in the paper path that might cause the paper to jam. • If clearing a paper jam does not fix the problem, go to “142.xx, 906.01–906.04—Motor (fuser) error service check” on page 2-49. Error code Description Action
Diagnostic information2-27 5026 Go Back Previous Next 202.31 Paper jam at exit sensor during warm- up. Possible causes: • Damaged paper exit sensor or paper exit sensor flag • Damaged fuser autoconnect • Faulty fuser DC cable connection • Faulty fuser • Faulty system board• Check for anything in the paper path that might cause the paper to jam. • The fuser exit sensor may not be functioning properly. Go to “920.08—Exit sensor service check” on page 2-100. 203.09 During duplex printing retract, the exit sensor is never made. Possible causes: • Damaged paper exit sensor or paper exit sensor flag • Transport belt module failure • Damaged fuser autoconnect • Faulty fuser DC cable connection • Faulty fuser • Faulty system board• Check for anything in the paper path that might cause the paper to jam. • The fuser exit sensor may not be functioning properly. Go to “203.09—Paper Jam error service check” on page 2-68. 203.14 During duplex printing retract, the exit sensor broke early. Possible causes: • Incorrect paper settings • Damaged paper exit sensor or paper exit sensor flag • Faulty fuser • Faulty system board• Ensure proper media is set for the type of paper used. • The fuser exit sensor may not be functioning properly. Go to “920.08—Exit sensor service check” on page 2-100. 203.15 During duplex printing, the exit sensor never broke. Possible causes: • Damaged paper exit sensor or paper exit sensor flag • Obstructed duplex • Faulty fuser • Faulty system board • Duplex motor failure • Faulty bin full sensor• Check the duplex paper path for damage that would obstruct the print. If damage is found, replace the front door assembly. See “Front door assembly removal” on page 4-100. • The fuser exit sensor may not be functioning properly. Go to “920.08—Exit sensor service check” on page 2-100. • The duplex motor may not be functioning properly. Go to “146.xx, 148.xx—Motor (MPF/ duplex) error service check” on page 2-55. • Check the bin full sensor and bin full sensor flag. 203.20 During duplex, the page entered the duplex path before the previous page cleared the path. Possible causes: • Defective input sensor • Faulty system board • Wrong media size selected • Defective exit sensor• Check for anything in the duplex paper path that might cause the paper to jam. This includes the paper guides in tray 1. • If clearing the paper jam does not fix the problem and the paper is fan-folded, replace the front access assembly. See “Front door assembly removal” on page 4-100. • If clearing a paper jam does not fix the problem, go to “920.06—Input sensor service check” on page 2-99. • Make sure the selected media and media definitions match. • Check the exit sensor. Error code Description Action
2-28Service Manual 5026 Go Back Previous Next 230.03 During duplex printing, the input sensor never broke. Possible causes: • Obstructed duplex path • Duplex drive failure • Defective input sensor • Faulty system board• Check for anything in the duplex paper path that might cause the paper to jam. This includes the paper guides in tray 1. •Go to “230.03, 230.05—Paper Jam error service check” on page 2-70. 230.05 During duplex printing, the input sensor is not made. Possible causes: • Obstructed duplex path • Defective input sensor • Faulty system board • Faulty duplex drive• Check for anything in the duplex paper path that might cause the paper to jam. This includes the paper guides in tray 1. •Go to “230.03, 230.05—Paper Jam error service check” on page 2-70. 230.21 Duplex motor stalled. Possible causes: • Obstructed duplex path • Defective duplex motor • Faulty system board• Check for anything in the duplex paper path that might cause the paper to jam. This includes the paper guides in tray 1. • If clearing a paper jam does not fix the problem, go to “146.xx, 148.xx—Motor (MPF/duplex) error service check” on page 2-55. 241.03 While feeding from tray 1, the input sensor does not break. Possible causes: • Incorrect media setting • Incorrect paper loading • Incorrect media restraint setting • Paper pick mechanism failure • Transport belt motor failure1. Clear away anything in the paper path that might cause the paper to jam. 2. Ensure proper media is set for the type of paper used. 3. Fan media, and stack it flat in the tray or multipurpose feeder. 4. Properly set media restraints in paper tray. 5. Check the pick arm rolls (tires) and replace if worn. If the problem persists, go to “200.11, 250.03— Paper Jam error service check” on page 2-64. 241.05 While feeding from tray 1, the input sensor is never made. Possible causes: • Incorrect paper loading • Incorrect media restraint setting • Pick art rolls (tires) failure • Paper pick mechanism failure • System board failure1. Remove all media present in the paper path. 2. Fan media, and stack it flat in the tray or multipurpose feeder. 3. Properly set media restraints in paper tray. 4. Check the pick arm rolls (tires) and replace if worn. If the problem persists, go to “140.xx, 920.02— Autocomp (tray 1) motor error service check” on page 2-49. 241.21 Tray 1 motor stalled. Possible causes: • Incorrect paper loading • Paper pick mechanism failure • System board failure1. Remove all media present in the paper path. 2. Ensure proper media is set for the type of paper used. 3. Fan media, and stack it flat in the tray or multipurpose feeder. If the previous actions do not fix the problem, go to “140.xx, 920.02—Autocomp (tray 1) motor error service check” on page 2-49. 242.02 Tray 2 pass thru sensor made at POR. Possible causes: • Paper jam leaving paper over sensor • Defective pass thru sensor• Check for anything in the paper path that might cause the paper to jam. • If the error persists, go to “242.02—Paper Jam service check” on page 2-71. Error code Description Action
Diagnostic information2-29 5026 Go Back Previous Next 242.03 Pick timeout from tray 2 exceeded without a tray 2 sensor break. Possible causes: • Incorrect media setting • Incorrect paper loading • Incorrect media restraint setting • Tray 2 assembly failure • Aligner failure • Transport belt module failure1. Remove all media present in the paper path. 2. Ensure proper media is set for the type of paper used in tray 2. 3. Fan media, and stack flat in tray 2. 4. Properly set media restraints in tray 2. If the paper jam message persists, go to “242.03, 242.11—Paper Jam service check” on page 2-72. 242.05 Tray 2 picked, but page failed to reach the option sensor in time. Possible causes: • Incorrect media setting • Incorrect paper loading • Incorrect media restraint setting • Loading card stock from the special media tray above the fill line1. Ensure proper media is set for the type of paper used in tray 2. 2. Fan media, and stack flat in tray 2. 3. Properly set the media restraints in tray 2. 4. Check the pick arm rolls (tires) in tray 2 and replace if worn. If the previous actions do not fix the problem, go to “242.05—Paper Jam service check” on page 2-73. 242.10 Tray 2 page exits pass thru made early. Possible causes: • Defective pass thru sensor • Faulty cable in the connector JOPT1 on system board• Ensure the proper media is set for the type of paper used in tray 2. • Check for anything in the paper path that might cause the paper to jam. • The exits pass thru sensor may not be functioning properly. Go to “242.10—Paper Jam service check” on page 2-74. 242.11 Tray 2 sensor never broke. Possible causes: • Incorrect tray 2 media setting • Incorrect Tray 2 paper loading • Incorrect media restraint setting • Paper tray 2 failure • Aligner failure • Transport belt module failure • Loading card stock from the special media tray above the fill line • High humidity (replace paper)1. Ensure the proper media is set for the type of paper used in tray 2. 2. Fan media, and then stack flat in tray 2. 3. Properly set the media restraints in tray 2. Go to “242.03, 242.11—Paper Jam service check” on page 2-72. 242.17 Tray 2 detected a jam from idle. Possible causes: • Paper jam leaving page over sensor • Defective input sensor • Faulty system board• Clear away anything in the paper path that might cause the paper to jam. • If clearing a paper jam does not fix the problem, “242.17—Paper Jam service check” on page 2-75. 242.21 Tray 2 motor stalled. Possible causes: • Incorrect paper loading • Paper pick mechanism failure • Printer option cable connector damaged • Input option damage. • System board failure1. Remove all media present in the paper path. 2. Ensure proper media is set for the type of paper used. 3. Fan media, and stack it flat in the tray or multipurpose feeder. If the previous actions do not fix the problem, go to “242.21, 243.21, 244.21. 245.21, 242.30, 243.30, 244.30, 245.30—Paper Jam service check” on page 2-76. Error code Description Action
2-30Service Manual 5026 Go Back Previous Next 242.26 While feeding from tray 2, the pass thru sensor is not made. Possible causes: • Incorrect paper loading for lower tray • Incorrect media restraint setting for lower tray • Paper tray 2 assembly failure • Lower tray 3 assembly failure1. Clear away anything in the paper path that might cause the paper to jam. 2. Ensure the proper media is set for the type of paper used in the lower tray. 3. Fan the media, and then stack flat in the lower tray. 4. Properly set the media restraints in the lower tray. 5. Check the pick arm rolls (tires) in the lower tray, and then replace if worn. If the problem persists, go to “242.26—Paper Jam service check” on page 2-76. 242.27 While feeding from a lower tray, pass thru sensor did not break. Possible causes: • Paper tray 2 assembly failure (feed through roller) • Aligner failure • Transport belt motor failure• Clear away anything in the paper path that might cause the paper to jam. • Reseat option tray 2. •Go to “242.27—Paper Jam service check” on page 2-77. 242.29 Tray 2 is not ready or missing while printing. Possible cause is paper tray 2 assembly failure• Make sure that tray 2 is correctly inserted. •Go to “242.29—Paper Jam service check” on page 2-77. 242.30 Tray 2 page reached pass-through sensor early. Possible cause: • Incorrect paper loading • Paper pick mechanism failure • Pick arm roll damaged • Defective pass-through sensor • Input option damaged1. Remove all media present in the paper path. 2. Ensure proper media is set for the type of paper used. 3. Fan media, and stack it flat in the tray or multipurpose feeder. If the previous actions do not fix the problem, go to “242.21, 243.21, 244.21. 245.21, 242.30, 243.30, 244.30, 245.30—Paper Jam service check” on page 2-76. 242.32 Paper is jammed on tray 2 pass-through sensor during input options warm-up. Possible damage: • Obstruction on the pass-through sensor • Damage on the pass-through sensor and flag • Input option damage • Damaged option autoconnect cable • Damaged system boardGo to “242.32, 243.32, 244.32, 245.32—Paper Jam service check” on page 2-78. 243.02 Tray 3 pass thru sensor made at POR. Possible causes: • Paper jam leaving page over the sensor • Defective pass thru sensor• Check for anything in the paper path that might cause the paper to jam. • If clearing a paper jam does not fix the problem, see “243.02—Paper Jam service check” on page 2-78. Error code Description Action
Diagnostic information2-31 5026 Go Back Previous Next 243.03 Pick timeout from tray 3 exceeded without a tray 3 sensor break. Possible causes: • Tray 3 incorrect media setting • Tray 3 incorrect paper loading • Tray 3 incorrect media restraint setting • Tray 3 assembly failure1. Remove all media present in the paper path. 2. Ensure proper media is set for the type of paper used in tray 3. 3. Fan media, and stack flat in tray 3. 4. Properly set media restraints in tray 3. If the previous actions do not fix the problem, go to “243.03, 243.11—Paper Jam service check” on page 2-79. 243.05 Tray 3 picked, but page failed to reach the option sensor in time, Possible causes: • Tray 3 incorrect media setting • Tray 3 incorrect paper loading • Tray 3 incorrect media restraint setting • Tray 3 paper pick mechanism failure • Loading card stock from the special media tray above the fill line1. Ensure proper media is set for the type of paper used in tray 3. 2. Fan media, and stack flat in tray 3. 3. Properly set the media restraints in tray 3. 4. Check the pick arm rolls (tires) in tray 3 and replace if worn. If the previous actions do not fix the problem, go to “243.05—Paper Jam service check” on page 2-80. 243.10 Tray 3 page exit pass thru sensor broken early. Possible causes: • Defective pass thru sensor • Faulty cable in connector OPT1.• Make sure the proper media is set for the type of paper used in tray 3. • Check for anything in the paper path that might cause the paper to jam. • The exit pass thru sensor may not be functioning properly. Go to “243.10—Paper Jam service check” on page 2-81. 243.11 Tray 3 sensor never broke. Possible causes: • Incorrect tray 3 media setting • Incorrect tray 3 paper loading • Incorrect media restraint setting • Paper tray failure • Aligner failure • Transport belt module failure • Loading card stock from the special media tray above the fill line • High humidity (replace paper)1. Ensure the proper media is set for the type of paper used in tray 3. 2. Fan media, and then stack flat in tray 3. 3. Properly set the media restraints in tray 3. 4. Check the pick arm rolls (tires) in tray 3 and replace if worn. If the problem persists, Go to “243.03, 243.11— Paper Jam service check” on page 2-79. 243.17 Tray 3 detected a jam from idle. Possible causes: • Paper jam leaving page over sensor • Defective input sensor • Faulty system card• Clear away anything in the paper path that might cause the media to jam. • If the problem persists, go to “243.17—Paper Jam service check” on page 2-82. 243.21 Tray 3 motor stalled. Possible causes: • Incorrect paper loading • Paper pick mechanism failure • Printer option cable connector damaged • Input option damage. • System board failure1. Remove all media present in the paper path. 2. Ensure proper media is set for the type of paper used. 3. Fan media, and stack it flat in the tray or multipurpose feeder. If the previous actions do not fix the problem, go to “242.21, 243.21, 244.21. 245.21, 242.30, 243.30, 244.30, 245.30—Paper Jam service check” on page 2-76. Error code Description Action
2-32Service Manual 5026 Go Back Previous Next 243.26 While feeding from a lower tray, tray 3 pass thru sensor is not made. Possible causes: • Incorrect paper loading for lower tray • Incorrect media restraint setting for lower tray • Paper tray 3 assembly failure • Lower tray 4 assembly failure1. Clear away anything in the paper path that might cause the media to jam. 2. Make sure proper media is set for the type of paper used in lower feeding tray. 3. Fan media, and stack flat in the lower feeding tray. 4. Properly set media restraints in the lower feeding tray. 5. Check the pick arm rolls in lower tray and replace if worn. If the problem persists, go to “243.26—Paper Jam service check” on page 2-83. 243.27 While feeding from a lower tray, tray 3 pass thru sensor did not break. Possible cause is a paper tray 3 assembly failure• Clear away anything in the paper path that might cause the paper to jam. • Reseat option tray 3 • If the problem persists, go to “243.27—Paper Jam service check” on page 2-83. 243.29 Tray 3 is not ready while printing. Possible cause is paper tray 3 assembly failure.• Make sure that tray 3 is correctly inserted. • If the problem persists, go to “243.29—Paper Jam service check” on page 2-83. 243.30 Tray 3 page reached pass-through sensor early. Possible cause: • Incorrect paper loading • Paper pick mechanism failure • Pick arm roll damaged • Defective pass-through sensor • Input option damaged1. Remove all media present in the paper path. 2. Ensure proper media is set for the type of paper used. 3. Fan media, and stack it flat in the tray or multipurpose feeder. If the previous actions do not fix the problem, go to “242.21, 243.21, 244.21. 245.21, 242.30, 243.30, 244.30, 245.30—Paper Jam service check” on page 2-76. 243.32 Paper is jammed on tray 3 pass-through sensor during input options warm-up. Possible damage: • Obstruction on the pass-through sensor • Damage on the pass-through sensor and flag • Input option damaged • Damaged option autoconnect cable • Damaged system boardGo to “242.32, 243.32, 244.32, 245.32—Paper Jam service check” on page 2-78. 244.02 Tray 4 pass thru sensor made at POR. Possible causes: • Paper jam leaving page over the sensor • defective pass thru sensor• Check for anything in the paper path that might cause the paper to jam. • If the problem persists, go to “244.02—Paper Jam service check” on page 2-84. Error code Description Action
Diagnostic information2-33 5026 Go Back Previous Next 244.03 Pick timeout from tray 4 was exceeded without a tray 4 sensor break. Possible causes: • Tray 4 incorrect media setting • Tray 4 incorrect paper loading • Tray 4 incorrect media restraint setting • Tray 4 assembly failure • Aligner failure • Transport belt module failure1. Remove all media present in the paper path. 2. Maker sure proper media is set for the type of paper used in tray 4. 3. Fan the media, and stack flat in tray 4. 4. Properly set media restraints in tray 4. If the problem persists, go to “244.03, 244.11— Paper Jam service check” on page 2-85. 244.05 Tray 4 picked, but page failed to reach the option sensor in time. Possible causes: • Tray 4 incorrect media setting • Tray 4 incorrect paper loading • Tray 4 incorrect media restraint setting • Tray 4 paper pick mechanism assembly failure • Loading card stock from the special media tray above the fill line1. Ensure proper media is set for the type of paper used in tray 4. 2. Fan media, and stack flat in tray 4. 3. Properly set the media restraints in tray 4. 4. Check the pick arm rolls (tires) in tray 4 and replace if worn. If the problem persists, go to “244.05—Paper Jam service check” on page 2-85. 244.10 Tray 4 page exit pass thru made early. Possible causes: • Defective pass thru sensor • Faulty cable in connector OPT1• Make sure proper media is set for the type of paper used in tray 4. • Check for anything in the paper path that might cause the paper to jam. • The exit pass thru sensor may not be functioning properly. Go to “244.10—Paper Jam service check” on page 2-86. 244.11 Tray 4 sensor never broke. Possible causes: • Incorrect tray 4 media setting • Incorrect tray 4 paper loading • Incorrect media restraint setting • Paper tray failure • Aligner failure • Transport belt module failure • Loading card stock from the special media tray above the fill line • High humidity (replace paper)1. Ensure the proper media is set for the type of paper used in tray 4. • Fan media, and then stack flat in tray 4. • Properly set the media restraints in tray 4. If the problem persists, go to “244.03, 244.11— Paper Jam service check” on page 2-85. 244.17 Tray 4 detected a jam from idle. Possible causes: • Paper jam leaving page over the sensor • defective input sensor • Faulty system board• Clear away anything in the paper path that might cause the paper to jam. • If clearing a paper jam does not fix the problem, go to “243.17—Paper Jam service check” on page 2-82. Error code Description Action
2-34Service Manual 5026 Go Back Previous Next 244.21 Tray 4 motor stalled. Possible causes: • Incorrect paper loading • Paper pick mechanism failure • Printer option cable connector damaged • Input option damaged • System board failure1. Remove all media present in the paper path. 2. Ensure proper media is set for the type of paper used. 3. Fan media, and stack it flat in the tray or multipurpose feeder. If the previous actions do not fix the problem, go to “242.21, 243.21, 244.21. 245.21, 242.30, 243.30, 244.30, 245.30—Paper Jam service check” on page 2-76. 244.26 While feeding from a lower tray, tray 4 pass thru sensor is not made. Possible causes: • Incorrect paper loading for the lower tray • Incorrect media restraint setting for the lower tray • Paper tray 4 assembly failure • Paper tray 5 assembly failure1. Clear away anything in the paper path that might cause the paper to jam. 2. Make sure the proper media is set for the type of paper used in the lower tray. 3. Fan the media, and stack flat in the lower tray. 4. Properly set the media restraints in the lower tray. 5. Check the pick arm rolls in the lower feeding tray and replace if worn. If the problem persists, go to “244.26—Paper Jam service check” on page 2-87. 244.27 While feeding from a lower tray, tray 4 pass thru sensor did not break. Possible cause is paper tray 4 assembly failure.• Clear away anything in the paper path that might cause the paper to jam. • Reseat option tray 4. • If the problem persists, go to “244.27—Paper Jam service check” on page 2-88. 244.29 Tray 4 is not ready, or missing while printing. Possible cause is paper tray 4 assembly failure.• Make sure that tray 4 is correctly inserted. • If the problem persists, go to “244.29—Paper Jam service check” on page 2-88. 244.30 Tray 4 page reached pass-through sensor early. Possible cause: • Incorrect paper loading • Paper pick mechanism failure • Pick arm roll damaged • Defective pass-through sensor • Input option damaged1. Remove all media present in the paper path. 2. Ensure proper media is set for the type of paper used. 3. Fan media, and stack it flat in the tray or multipurpose feeder. If the previous actions do not fix the problem, go to “242.21, 243.21, 244.21. 245.21, 242.30, 243.30, 244.30, 245.30—Paper Jam service check” on page 2-76. 244.32 Paper is jammed on tray 4 pass-through sensor during input options warm-up. Possible damage: • Obstruction on the pass-through sensor • Damage on the pass-through sensor and flag • Input option damaged • Damaged option autoconnect cable • Damaged system board•Go to “242.32, 243.32, 244.32, 245.32—Paper Jam service check” on page 2-78. Error code Description Action