Lenovo V470 V570 B470 B570 B570e User Guide

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Chapter 3. Connecting to the Internet
As a global network, the Internet connects computers worldwide, providing services such as
 e-mailing, information searching, electronic commerce, Web browsing and entertainment.
You can connect the computer to the Internet in the following ways:
Wired connection: use physical wiring to connect.
Wireless network technology: connect without wiring.
Wired connection  - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Wired connections are a reliable and safe way to connect the computer to the Internet. 
„Hardware connection
Cable                     DSL
„Software configuration
Consult your Internet Service Provider (ISP) for details on how to configure your computer. CableCable Internet services use a cable modem connected to the 
residential cable TV line.
DSLDSL is a family of related technologies that bring high-speed 
network access to homes and small businesses over ordinary 
telephone lines.
Note: The above diagrams are for reference only. Actual connection method may vary.
*
*
*
*
V570V570
TV cable
Splitter *
Cable modem *
* Not supplied.Telephone line
Splitter *
DSL modem * 
						

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Chapter 3. Connecting to the Internet
Wireless connection  - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 
Wireless connections provide mobile access to the Internet, allowing you to stay online 
anywhere the wireless signal covers.
Divided by the signal scales, wireless connection to the Internet can be built based on the 
following standards. 
„Using Wi-Fi/WiMAX (Select models only)
Enabling wireless connection
To enable wireless communications, do the following:
1Slide the integrated wireless device switch from   to  .
2Press Fn + F5 to make configuration.
Hardware connection
Software configuration
Consult your Internet Service Provider (ISP) and search Windows Help and Support Center for 
details on how to configure your computer.Wi-FiWi-Fi networks cover a small physical area, like a home, office, 
or small group of buildings. An access point is necessary for the 
connection.
WiMAX WiMAX networks connect several Wireless LAN systems to 
cover a metropolitan area, providing high-speed broadband 
access without the need for cables.
Mobile BroadbandThe Mobile Broadband network provides Internet access to 
computers, cell phones and other devices over a large 
geographic area. Mobile networks are used for data 
transmission, and access is usually provided by a mobile 
network operator. A Mobile Broadband SIM card is necessary 
for the connection.
Note: Your computer may not support all wireless connection methods.
V570
Access point *
Wi -Fi / Wi M AX  n e t w or k
* Not supplied 
						

							Chapter 3. Connecting to the Internet
29 „Using Mobile Broadband (Select models only)
Before getting started with Mobile Broadband, you first need to choose a mobile network 
operator and make sure you are in the coverage area of the network. After that, you also need:
  To activate the Mobile Broadband service through your local mobile network operator. You 
will get a Subscriber Identity Module (SIM) card after activation. For instructions on 
inserting the SIM card, refer to  “Inserting the SIM card” on page 30.
  A connection management utility to connect/disconnect to your Mobile Broadband network.
Notes:
Various standards are in use by mobile operators to provide Mobile Broadband services. The Lenovo 
Mobile Broadband module may support one or more of the following standards:
ƒGSM (Global System for Mobile Communications)
ƒTD-SCDMA (Time Division-Synchronous Code Division Multiple Access)
ƒSCDMA (Synchronous Code Division Multiple Access)
ƒEV-DO (Evolution Data Optimized)
ƒHSPA (High Speed Packet Access)
Mobile Broadband is a subscription service. Refer to your local mobile network operator for 
availability, cost and other information.
A SIM card is a type of smart card used by mobile network operators to identify their service 
subscribers on the mobile network. You will get the SIM card from your mobile network operator after 
you have activated the Mobile Broadband service.
Note:In general, your mobile service provider provides this utility. 
						

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Chapter 3. Connecting to the Internet
Inserting the SIM card
To  i n s e r t  t h e  S I M  c a r d :
1Turn off the computer; then disconnect the AC adapter and all cables from the computer.
2Close the computer display and turn it over.
3Remove the battery.
4Insert the SIM card in the card slot until it clicks into place as shown in the illustration.
Notes: 
The direction of insertion is shown by the SIM card mark next to the card slot.
Inserting the SIM card in the wrong direction may damage the SIM card slot.
Notched Corner
V470 
						

							Chapter 3. Connecting to the Internet
31
5Put the battery back in place. Turn the computer over and reconnect the cables.
Notched Corner
V570 
						

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Chapter 3. Connecting to the Internet
Removing the SIM card
To  r e m o v e  t h e  S I M  c a r d :
1Turn off the computer, then disconnect the AC adapter and all cables from the computer.
2Close the computer display and turn it over.
3Remove the battery.
4Push the SIM card in until you hear a click, and then pull the SIM card out.
5Put the battery back in place. Turn the computer over and reconnect the cables.
Note:Never insert or remove the SIM card while the computer is on. Doing so may cause permanent 
damage to the SIM card as well as the SIM card reader.
V470
V570 
						

							33
Chapter 4. OneKey Rescue system
OneKey Rescue system  - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
„Introduction  
The Lenovo OneKey Rescue system is an easy-to-use application that can be used to back up the 
data on your system partition (C drive) for easy restore when required. You can run Lenovo 
OneKey Recovery under the Windows operating system, and the OneKey Rescue system 
without starting the Windows operating system.
Attention:
In order to utilize the features of the OneKey Rescue system, your hard disk already includes a 
hidden partition by default to store the system image file and OneKey Rescue system program 
files. This default partition is hidden for security reasons and is the reason the available disk 
space is less than it claims. The exact available hard disk space depends on the file size of the 
mirror image file (based on the size of operating system and preinstalled software).
„Using Lenovo OneKey Recovery (within Windows operating system)
In Windows operating system, double click the OneKey Recovery system Icon on the desktop to 
launch Lenovo OneKey Recovery. 
Within the program, you can back up the system partition on the hard disk drive, other storage 
devices, or by creating recovery discs. 
For more instructions, see the Help file of Lenovo OneKey Recovery.
„Using Lenovo OneKey Rescue system (without Windows operating system)
In the event that the operating system cannot be loaded, follow the steps below to access 
OneKey Rescue system.
 Shut down your computer.
 Press the   key to launch OneKey Rescue system.
Within the program, you can choose to restore your system partition to the original factory 
status, or to a previously generated backup.
Notes:
The backup process and creation of recovery discs may take some time, connect the AC adapter and 
battery pack to your computer.
After the recovery discs are burned, please number them so that you can use them in the correct order.
Computers without an integrated optical drive support the creation of recovery discs; however an 
appropriate external optical drive is needed to physically create the recovery discs.
Note:The recovery process is irreversible. Make sure to back up any critical data before using the recovery 
feature.
 
						

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Chapter 5. Troubleshooting
Frequently asked questions  - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
This section lists frequently asked questions and tells where you can find detailed answers. For details 
about each publication included in the package with your computer, see Lenovo V470/V570/B470/
B570/B570e Setup Poster. 
What safety precautions should I follow when using my computer?
See “Chapter 1. Important safety information” of Lenovo Safety and General Information Guide.
How can I prevent problems with my computer?
See “Chapter 2. Use and care Information” of Lenovo Safety and General Information Guide.
What are the main hardware features of my new computer?
More information can be found in Chapter 1 and 2.
Where can I find the detailed specifications for my computer?
See http://consumersupport.lenovo.com
.
I need to upgrade a device or I need to replace one of the following: the hard disk drive, memory, 
or the keyboard.
See “Appendix A. CRU instructions” on page 40 of this guide.
Where are the recovery discs?
Your computer did not come with a recovery disc. For an explanation of the alternative 
recovery methods offered by Lenovo, see “Chapter 4. OneKey Rescue system” on page 33.
How can I contact the customer support center?
See  Chapter 3. Getting help and service of Lenovo Safety and General Information Guide.
Where can I find warranty information?
For the warranty applicable to your computer, including the warranty period and type of 
warranty service, see “Appendix B. Lenovo limited warranty” on page 49.
How can I install the device drivers?
A compatible device driver is a requirement to ensure correct operation and performance of 
each component in your computer. If your computer is pre-installed with an operating 
system, Lenovo provides all drivers that you need in your hard disk.
What can I do if the backup process fails?
If you can start the backup feature without a problem, but it fails during the backup process, 
please try the following steps:
1Close other applications, then restart the backup process.
2Check if the destination media is damaged, try to select another path and then try again. 
						

							Chapter 5. Troubleshooting
35
When do I need to restore the system to the factory status?
You can use this feature when your system fails or you need to re-install your operating 
system. This will restore your computer back to the initial status when you first booted up 
your computer after receiving it from the store. If there is critical data on your current 
partition, back it up before you run this recovery feature. 
						

							36
Chapter 5. Troubleshooting
Troubleshooting - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
If you do not find your problem here, see Chapter 2. The following section only describes problems 
that might negate the need to refer to the more comprehensive information in Chapter 2.
Display problems
When I turn on the computer, 
nothing appears on the screen.If the screen is blank, make sure that:
- The battery is installed correctly. 
- The AC adapter is connected to the computer and the power cord 
is plugged into a working electrical outlet.
- The computer power is on. (Press the power button again for 
confirmation.)
- The memory is installed correctly. 
If these items are properly set, and the screen remains blank, have 
the computer serviced. 
When I turn on the computer, only a 
white cursor appears on a blank 
screen. Restore backed-up files to your Windows environment or the entire 
contents of your hard disk to the original factory contents using 
OneKey Recovery. If you still see only the cursor on the screen, have 
the computer serviced.
My screen goes blank while the 
computer is on.Your screen saver or power management may be enabled. Do one of 
the following to exit from the screen saver or to resume from sleep or 
hibernation mode:
- Touch the touchpad.
- Press any key on the keyboard.
- Press the power button.
Press Fn + F2 to confirm whether the LCD screen has been turned 
off.
A Password problem
I forgot my password.If you forget your user password, you must take your computer to a 
Lenovo authorized servicer or a marketing representative to have 
the password changed. 
If you forget your HDD password, a Lenovo authorized servicer 
cannot reset your password or recover data from the hard disk. You 
must take your computer to a Lenovo authorized servicer or a 
marketing representative to have the hard disk drive replaced. Proof 
of purchase is required, and a fee will be charged for parts and 
service. 
If you forget your supervisor password, a Lenovo authorized 
servicer cannot reset your password. You must take your computer 
to a Lenovo authorized servicer or a marketing representative to 
have the system board replaced. Proof of purchase is required, and a 
fee will be charged for parts and service.