Lenovo L2230x Users Guide

							
        

Chapter 4     5-1
Chapter 5. Read me
This supplement provides additional hints and tips to assist you if youexperience any problems
with L2230x Wide USB Port Replicator Monitor (hereafter called port replicator).
v The Ethernet driver of the port replicator cannot be installed on a computer
with a Microsoft
®
Windows®XP Service Pack 2 (SP2) operating system.If you are using the Windows XP SP2
operating system, the Ethernet driver of the port replicator cannot be installed successfully.
A yellow exclamation mark displays before the
USB Ethernet Deviceoption, which is the
name of the port replicator detected by your system, in the Computer Management
window.
This has been resolved in the Microsoft Windows XP Service Pack 3 (SP3) and Microsoft
Windows Vista
®operating systems. To resolve the problem, you can download two patches
from the Microsoft official Web site and install the patches to upgrade Windows XP SP2.
Reference links are:
– http://support.microsoft.com/kb/901122/
– http://support.microsoft.com/kb/890927/
To view the port replicator in the Computer Management window, do the following:
1. Right-click the My Computericon on your desktop.
2. Click Manage . The Computer Management window opens.
3. Click Device Manager in the left pane. All hardware devices installed on
your
computer display.
4. Expand the Network adapters category. The USB Ethernet Device option displays.
v Do not install the port replicator and the the same computer
with a switchable graphics system. Other USB-video driver may conflict  withthe port
replicator
on the computer equipped with a switchable graphics system. It is strongly
recommended
that you uninstall driver
yoursystem.
v Using the extend mode to play back DVD on the external monitor is not supported in the
Windows XP operating system. on
v
When you play back video with WinDVD and Windows Media®Player,
manually enabling
the audio connectors on the port replicator is required if you reconnect the port replicator
to your computer and want to use the audio connectors on the port replicator again.
v If it is the first time you have uninstalled the driver of the port replicator from the Windows
Vista
®operating system, you might be prompted with an error message saying that the
Windows Explorer has stopped working. Restart your computer. The error message will
disappear .
Other USB-Video driver from  
other USB-video driver 
 
						

							
 
     
             
       
Appendix A. Service and Support 
The following information describes the technical support that is available for your product, during the 
warranty period or throughout the life of your product. Refer to the Lenovo Limited Warranty for a full 
explanation of Lenovo warranty terms. 
Registering your option 
Register to receive product service and support updates, as well as free and discounted computer 
accessories and content. Go to:
http://www.lenovo.com/register
 
Online technical support 
Online technical support is available during the lifetime of a product at: 
http://www.lenovo.com/support 
Product replacement assistance or exchange of defective components also is available during the 
warranty period. In addition, if your option is installed in a Lenovo computer, you might be entitled to 
service at your location. A Lenovo technical support representative can help you determine the best 
alternative. 
Telephone technical support 
Installation and configuration support through the Customer Support Center will be available until 90 
days after the option has been withdrawn from marketing. After that time, the support is cancelled, or 
made available for a fee, at Lenovo’s discretion. Additional support is also available for a nominal fee. 
Before contacting a Lenovo technical support representative, please have the following information 
available: option name and number, proof of purchase, computer manufacturer, model, serial number and 
manual, the exact wording of any error message, description of the problem, and the hardware and 
software configuration information for your system. 
Your technical support representative might want to walk you through the problem while you are at your 
computer during the call. 
Telephone numbers are subject to change without notice. The most up-to-date telephone list for Lenovo 
Support is always available at: 
http://www.lenovo.com/support/phone 
 Country or Region Telephone Number 
Africa Africa: +44 (0)1475-555-055 
South Africa: +27-11-3028888 and 0800110756 
Central Africa: Contact the nearest Lenovo 
Business Partner 
Argentina 0800-666-0011 (Spanish) 
Australia 131-426 (English) 
Austria Warranty service and support: 01-211-454-610 (German) 
Belgium Warranty service and support: 02-225-3611 (Dutch, French) 
Bolivia 0800-10-0189 (Spanish) 
©    A-13
  

Copyright Lenovo 2010. © 
    
						

							
Country or Region Telephone Number 
Brazil Sao Paulo region: (11) 3889-8986 
Outside Sao Paulo region: 0800-701-4815 
(Brazilian Portuguese) 
Brunei 801-1041 (English, Bahasa Melayu) 
Canada Toronto: 416-383-3344 
Outside Toronto: 1-800-565-3344 
(English, French) 
Chile Toll Free: 188-800-442-488
800-361-213
(Spanish)
 
China 86-10-58851110 
800-990-8888 
(Mandarin) 
China 
(Hong Kong S.A.R.) 
ThinkCentre® Commercial PC: 8205-0333 
Multimedia Home PC: 800-938-228
(Cantonese,
 English, Mandarin) 
China 
(Macau S.A.R.) 
ThinkCentre Commercial PC: 795-9892 
Multimedia Home PC: 0800-336
(Cantonese,
 English, Mandarin) 
Colombia 1-800-912-3021 (Spanish) 
Costa Rica 0-800-011-1029 (Spanish) 
Croatia 0800-0426 
Cyprus +357-22-841100 
Czech Republic +420-2-7213-1316 
Denmark Warranty service and support: 7010-5150 (Danish) 
Dominican Republic 1-866-434-2080 (Spanish) 
Ecuador 1-800-426911 (Spanish) 
Egypt +202-35362525 
El Salvador 800-6264 (Spanish) 
Estonia +372 6776793 
+372 66 00 800 
Finland Warranty service and support: +358-800-1-4260 (Finnish) 
France Warranty service and support (hardware): 0810-631-213 
Warranty service and support (software): 0810-631-020 
(French) 
Germany Warranty service and support: 01805-00-46-18 (German) 
Greece +30-210-680-1700 
Guatemala 1800-624-0051 (Spanish) 
Honduras Tegucigalpa: 232-4222 
San Pedro Sula: 552-2234
(Spanish)
 
Hungary +36-1-382-5716 
+36-1-382-5720
(English,
 Hungarian) 
India 1800-425-2666 
+91-80-2535-9182 
(English) 
 
Appendix A.   A-23
 
						

							
Country or Region Telephone Number 
Indonesia 021 5238 823 
Local number only: 001-803-606-282 
DID (Direct Inward Dialing): +603 8315 6859 
(English, Bahasa Indonesia) 
Ireland Warranty service and support: 01-881-1444 (English) 
Israel Givat Shmuel Service Center: +972-3-531-3900 
(Hebrew, English) 
Italy Warranty service and support: +39-800-820094 (Italian) 
Japan Toll Free: 0120-20-5550 
International: +81-46-266-4716 
The above numbers will be answered with a Japanese language voice prompt. For 
telephone support in English, please wait for the Japanese voice prompt to end, and an 
operator will answer. Please say ″English support please,″ and your call will be 
transferred to an English-speaking operator. 
PC software: 0120-558-695 
Overseas calls: +81-44-200-8666 
(Japanese) 
Korea 1588-6782 (Korean) 
Latvia +371 7070360 
Lithuania +370 5 278 66 00 
Luxembourg +352-360-385-343 (French) 
Malaysia Local number only: 1800-88-1889 
DID: +603 8315 6855 
(English, Bahasa Melayu) 
Malta +35621445566 
Mexico 001-866-434-2080 (Spanish) 
Middle East +44 (0)1475-555-055 
Netherlands +31-20-514-5770 (Dutch) 
New Zealand 0800-733-222 (English) 
Nicaragua 001-800-220-1830 (Spanish) 
Norway Warranty service and support: 8152-1550 (Norwegian) 
Panama Lenovo Customer Support Center: 001-866-434-2080 (Toll Free) 
206-6047 
(Spanish) 
Peru 0-800-50-866 (Spanish) 
Philippines 1800-1601-0033 (English, Filipino) 
Poland +48-22-878-6999 (Polski) 
Portugal +351-21-892-7046 (Portuguese) 
Romania +4-021-224-4015 
Russia Moscow: +7-(495)-258-6300 
Toll Free: +8-800-200-6300 
(Russian) 
Singapore Local number only: 800-6011-343 
DID: +603 8315 6859 (English) 
Slovakia +421-2-4954-5555 
 
Appendix A.   A-33
 
						

							
Country or Region Telephone Number 
Slovenia +386-1-200-50-60 (Slovenian) 
Spain 91-714-7983 
0901-100-000 
(Spanish) 
Sri Lanka +9411 2493547 
+9411 2493548 
(English) 
Sweden Warranty service and support: 077-117-1040 (Swedish) 
Switzerland Warranty service and support: 0800-55-54-54 
(German, French, Italian) 
Taiwan 886-2-8723-9799 
0800-000-700 
(Mandarin) 
Thailand Local number only: 1-800-060-066 
66 2273 4088 
DID: +603 8315 6857 (Thai, English) 
Turkey 00800-4463-2041 (Turkish) 
United Kingdom Standard warranty support: 08705-500-900 (English) 
United States 1-800-426-7378 (English) 
Uruguay 000-411-005-6649 (Spanish) 
Venezuela 0-800-100-2011 (Spanish) 
Vietnam For Northern Area and Hanoi City: 
844 3 946 2000 or 844 3 942 6457
For
 Southern Area and Ho Chi Minh City: 
848 3 829 5160 or 844 3 942 6457
(Vietnamese,
 English)
 
Appendix A.   A-43
 
						

							
©. ©  B-1
Appendix B. Notices 
 
 
Lenovo may not offer the products, services, or features discussed in this document in all countries. 
Consult your local Lenovo representative for information on the products and services currently available 
in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply 
that only that Lenovo product, program, or service may be used. Any functionally equivalent product, 
program, or service that does not infringe any Lenovo intellectual property right may be used instead. 
However, it is the user ’s responsibility to evaluate and verify the operation of any other product, 
program, or service. 
Lenovo may have patents or pending patent applications covering subject matter described in this 
document. The furnishing of this document does not give you any license to these patents. Yo u can send 
license inquiries, in writing, to: 
   
Lenovo (United States), Inc. 
   
1009 Think Place - Building One 
   
Morrisville, NC 27560 
   
U.S.A. 
   
Attention: Lenovo Director of Licensing
LENOVO
 PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER 
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF 
NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some 
jurisdictions do not allow disclaimer of express or implied warranties in certain transactions, therefore, 
this statement may not apply to you. 
This information could include technical inaccuracies or typographical errors. Changes are periodically 
made to the information herein; these changes will be incorporated in new editions of the publication. 
Lenovo may make improvements and/or changes in the product(s) and/or the program(s) described in 
this publication at any time without notice. 
The products described in this document are not intended for use in implantation or other life support 
applications where malfunction may result in injury or death to persons. The information contained in 
this document does not affect or change Lenovo product specifications or warranties. Nothing in this 
document shall operate as an express or implied license or indemnity under the intellectual property 
rights of Lenovo or third parties. All information contained in this document was obtained in specific 
environments and is presented as an illustration. The result obtained in other operating environments 
may vary. 
Lenovo may use or distribute any of the information you supply in any way it believes appropriate 
without incurring any obligation to you. 
Any references in this publication to non-Lenovo We b sites are provided for convenience only and do not 
in any manner serve as an endorsement of those We b sites. The materials at those We b sites are not part 
of the materials for this Lenovo product, and use of those We b sites is at your own risk. 
Any performance data contained herein was determined in a controlled environment. Therefore, the 
result obtained in other operating environments may vary significantly. Some measurements may have 
been made on development-level systems and there is no guarantee that these measurements will be the 
same on generally available systems. Furthermore, some measurements may have been estimated through 
extrapolation. Actual results may vary. Users of this document should verify the applicable data for their 
specific environment. 
Copyright Lenovo 2010
 
						

							
 B-2
 
Trademarks
The following terms are trademarks of Lenovo in the United States, other countries, or 
both: 
       Lenovo Lenovo logo
ThinkPad
ENERGY STAR and the ENERGY STAR lo go are registered US trademarks. 
Microsoft  and Windows  are trademarks  of Microsoft Corporation in the United 
States, other countries, or both.
Other company, product, or service names  may be trademarks or service marks of 
others.
Recycling information 
Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their 
equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist 
equipment owners in recycling their IT products. For information on recycling Lenovo products, go to: 
http://www.lenovo.com/lenovo/environment/recycling 
  
 
  
 
Collecting and recycling a disused Lenovo computer or monitor 
If you are a company employee and need to dispose of a Lenovo computer or monitor that is the 
property of the company, you must do so in accordance with the Law for Promotion of Effective 
Utilization of Resources. Computers and monitors are categorized as industrial waste and should be 
properly disposed of by an industrial waste disposal contractor certified by a local government. In 
accordance with the Law for Promotion of Effective Utilization of Resources, Lenovo Japan provides, 
through its PC Collecting and Recycling Services, for the collecting, reuse, and recycling of disused 
computers and monitors. For details, visit the Lenovo We b site at www.ibm.com/jp/pc/service/recycle/
pcrecycle/.
 Pursuant to the Law for Promotion of Effective Utilization of Resources, the collecting and 
recycling of home-used computers and monitors by the manufacturer was begun on October 1, 2003. This 
service is provided free of charge for home-used computers sold after October 1, 2003. For details, visit 
the Lenovo We b site at www.ibm.com/jp/pc/service/recycle/personal/. 
Disposing of Lenovo computer components 
Some Lenovo computer products sold in Japan may have components that contain heavy metals or other 
environmental sensitive substances. To properly dispose of disused components, such as a printed circuit 
board or drive, use the methods described above for collecting and recycling a disused computer or 
monitor.   
L2230x Wide USB Port Replicator Monitor Users Guide