Lenovo L215p Users Guide
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© Copyright Lenovo 2009. © 3-1
Chapter 3. Reference information
This section contains monitor specifications , instructions to manually install the
monitor driver, troubleshooting info rmation, and service information.
Monitor specifications
DimensionsHeight
Depth
Width 391.0 mm (15.39 in.)
180.2 mm (7.09 in.)
512.3 mm (20.17 in.)
Stand TiltRange: -5°, +20 °
VESA mount Supported75 mm (2.95 in.)
Image Viewable image size
Maximum height
Maximum width
Pixel pitch 546.86 mm(21.53 in.)
476.64 mm(18.77 in.)
268.11 mm (10.56 in.)
0.248 mm (0.01 in.) (V)
Power input Supply voltage
Max supply current 90-264VAC (100~240VAC+/-10%)
-
1.5 A
Power consumption
Note: Power consumption
figures are for the monitor
and the power supply
combined. Normal operation
Standby/Suspend
Off
Note:without
soundbar/USB/Webca
m< 45 W
3-2L215p Wide Flat Panel Monitor User’s Guide Video input (Digital) Interface Input Signal Horizontal addressability Vertical addressability Clock frequencyHDMI VESA TMDS (Panel Link™) 1920 pixels (max) - 1080 lines (max) 165 MHz Communications VESA DDC CI Supported Display Modes (VESA Standard modes between noted ranges) Horizontal frequency Vertical frequency 30 kHz - 83 kHz(Pixel clock
Chapter 3. 3-3 Troubleshooting If you have a problem setting up or using your monitor, you might be able to solve it yourself. Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem. Table 3-2. Troubleshooting Problem Possible cause Sug gested action Reference The words Out of Range are shown on the screen, and the power indicator is flashing blue. The system is set to a display mode which is not supported by the monitor. If you are replacing an old monitor, reconnect it and adjust the display mode to within the specified range for your new monitor. If using a Windows system, restart the system in safe mode, then select a supported display mode for your computer. If these options do not work, contact the Support Center. “Selecting a supported display mode” on page 2-7 The image quality is unacceptable. The video signal cable is not connected with the monitor or system completely. Be sure the signal cable is firmly plugged into the system and monitor. “Connecting and turning on your monitor” on page 1-4 The color settings may be incorrect. Select another color setting from the OSD menu. “Adjusting your monitor image” on page 2-3 The automatic image setup function was not performed. Perform automatic image setup. “Adjusting your monitor image” on page 2-3 The power indicator is not lit and there is no image. • The monitor’s power switch is not switched on. • The power cord is loose or disconnected. • There is no power at the outlet. • Be sure the power cord is connected properly. • Be sure the outlet has power. • Power on the monitor. •Try using another power cord. •Try using another electrical outlet. “Connecting and turning on your monitor” on page 1-4 Screen is blank and power indicator is steady amber or flashing blue The monitor is in Standby/Suspend mode • Press any key on the keyboard or move the mouse to restore operation. •Check the Power Options settings on your computer. “Understanding power management” on page 2-8
3-4L215p Wide Flat Panel Monitor User’s Guide Manual image setup If automatic image setup does not establish the image that you prefer, perform manual image setup. Note: Have your monitor powered on for about 15 minutes, until the monitor warms up. 1. Press at the bottom of the monitor to open the OSD menu. 2. Use or to select and press to access. 3. Use or to select Clock and Phase adjustment. • Clock (pixel frequency) adjusts the number of pixels scanned by one horizontal sweep. If the frequency is not correct, the screen shows vertical stripes and the picture does not have the correct width. • Phase adjusts the phase of the pixel clock signal. With a wrong phase adjustment, the picture has horizont al disturbances in light picture. 4. When the image no longer looks distorte d, save the Clock and Phase adjustments. 5. Press to leave the OSD menu. The power indicator is blue, but there is no image. The video signal cable is loose or disconnected from the system or monitor. Be sure the video cable is connected with the system properly. “Connecting and turning on your monitor” on page 1-4 The monitor brightness and contrast are at the lowest setting. Adjust the brightness and contrast setting on the OSD menu. “Adjusting your monitor image” on page 2-3 One or more of the pixels appear discolored This is a characteristic of the LCD technology and is not an LCD defect. If there are more than five pixels missing, contact the Support Center. Appendix A, “Service and Support,” on page A-1 • Fuzzy lines in text or a blurry image. • Horizontal or vertical lines through the image. • Image setup has not been optimized • Your system Display Properties setting have not been optimized. Adjust the resolution settings on your system to match the native resolution for this monitor: 1920 x 1080 at 60 Hz. “Adjusting your monitor image” on page 2-3 “Manual image setup” Perform automatic image setup. If automatic image setup does not help, perform manual image setup. “Selecting a supported display mode” on page 2-7 When working in the native resolution, you may find ad ditional improvements by adjusting the Dots Per Inch (DPI) setting on your system. See the Advanced section of your system’s display properties. Table 3-2. Troubleshooting Problem Possible cause Sug gested action Reference
Chapter 3. 3-5 Manually installing the monitor driver Below are steps for manually installing the monitor driver in Microsoft® Windows XP® Microsoft Windows Vista. Please see the Install Driver section of the Reference and Driver CD for automatic installation. Installing the monitor dr iver in Windows Vista To use the Plug and Play feature Micr osoft Windows Vista, do the following: Note: You must download file from the Lenovo Monitor CD to use the Plug and Play feature in Windows Vista. 1. Turn off the computer and all attached devices. 2. Ensure that the monitor is connected correctly. 3. Turn on the monitor and then the system unit. Allow your computer to start the Windows Vista operating system. 4. Open the Display Properties window by clicking Start, Control Panel and then double-clicking the Hardware and Sound icon. 5. Click the Personalization icon. 6. Click the Display Settings icon. 7. Click the Advanced Settings button. 8. Click the Monitor tab. 9. Click the Properties button. 10. Click the Driver tab. 11. Open the Update Driver Software-Generic PnP Monitor window by clicking on Update Driver and then click the Browse my computer for driver software button. 12. Select Let me pick from a list of device drivers on my computer . 13. Click the Have Disk button. Click on the Browse button and navigate to the following directory: X:\Monitor Drivers\Windows Vista (where X is the drive letter designator for the CD-ROM drive). 14. Select the LEN 6522.inf file and click the Open button. Click the OK button. 15. Select LEN L215pwA and click Next. The files will be copied from the CD to your hard disk drive. 16. Close all open windows and remove the CD. 17. Restart the system. The sy stem will automatically select the maximum refresh rate and corresponding Color Matching Profiles. Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality. Lenovo recommends using either 1920 x 1080 at a refresh rate of 60 Hz, or 640 x 480 at a refresh rate of 60 Hz.
3-6L215p Wide Flat Panel Monitor User’s Guide Installing the monitor driver in Windows XP To use the Plug and Play feature in Wind ows XP, files should be loaded from the Reference and Driver CD . Note: This section must be completed befo re continuing with the Windows XP automatic image setup. 1. Turn off the computer and all attached devices. 2. Ensure that the monitor is connected correctly. 3. Turn on the monitor and then the system unit. Allow the system to boot into Windows XP. 4. Open the Display Properties window by clicking Start J Settings J Control Panel , and then double-clicking the Display icon. 5. Click the Settings tab. 6. Click the Advanced button. 7. Click the Monitor tab. 8. Click the Properties button. 9. Click the Drivers tab. 10. Open the Hardware Update Wizard window by clicking on Update Driver, and then click Next. 11. Select Install from a list or Spe cific location(Advanced) , and then click Next. 12. Select Dont search. I will choo se the driver to install option, and then click Next . 13. Click the Have Disk button. Click on the Browse button and navigate to the following directory: X:\Monitor Drivers\Windows XP (where X is the drive letter designator for the CD-ROM drive). 14. Select the LEN 6522.inf file and click the Open button. Click the OK button. 15. Select LEN L215pwA and click Next. The files will be copied from the CD to your hard disk drive. 16. Close all open windows and remove the CD. 17. Restart the system. The sy stem will automatically select the maximum refresh rate and corresponding Color Matching Profiles. Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality. Lenovo recommends using either 1920 x 1080 at a refresh rate of 60 Hz, or 640 x 480 at a refresh rate of 60 Hz.
Service information Product numbers The product number for your monitor is located on the side of the display bezel as shown below. Chapter 3. 3-7 The prodcut number for your monitor is located on the rear cover as show below. Q40G22N-608-**3.0KV!8.69Kg Type / Model L215pwA EU only Hz : 50/601.5Date of Manufacture\生产日期 生产日期\ Serial Number\序列号 序列号\ MTM:6325-HC1 Q40G22N-608-**3.0KV!8.69Kg Type / Model L215pwA EU onlyHz : 50/601.5Date of Manufacture\生产日期\ Serial Number\序列号\ MTM:6325-HC1
Service parts
The following parts are for use by Lenovo service, or Lenovo authorized dealers,
to support the customer warranty. Parts are for service use only. The table below
shows information for model 6325-xx1.
Table 3-3. List of service parts
FRU(Field
Replaceable unit)
Part number
DESCRIPTION Machine Type model
(MTM) COLOR
45J8723
Monitor
black
45J8725
black
45J8727
black
L215p Wide- FRU
30R5139
black
45J8724
L
215p Wide-Audio cabel
45J8714
Monitor Lenovo
L1900p FRU
Silver Bezel
4431-HS1
3-8L215 Wide Flat Panel Monitor User’s Guide
45J8714
Monitor Lenovo
L1900p FRU
Silver Bezel
4431-HS1
3-8L215 Wide Flat Panel Monitor User’s Guide
45J8714
Monitor Lenovo
L1900p FRU
Silver Bezel
4431-HS1
3-8L215 Wide Flat Panel Monitor User’s Guide
3-8L215p Wide Flat Panel Monitor User’s Guide
Installing the monitor driver in Windows XP
To use the Plug and Play feature in Windows XP, files should be loaded from the
Reference and Driver CD.
automatic image setup.
1.Turn off the computer and all attached devices.
2.Ensure that the monitor is connected correctly.
3.Turn on the monitor and then the system unit. Allow the system to boot into
Windows XP.
4.Open the Display Properties Settings J Control Panel, and then double-clicking the Displa
5.ttings tab.
6.Click the Advanced button.
7.Click the
8.
9.
Dr
10.Open the HardUp
then click Ne
xt.
cific location(Advanced)
, and then click Next.
12.
I will choose the driver to install
option,
and then click Next
13. Browse button and navigate to
X:\Monitor Driver
(where X is CD-ROM drive).
14.Select the LEN 6522.inf file and click the Open button. Click the OK button.
15.Select LEN L215pwA and click Next. The files will be copied from the CD to
your hard disk drive.
16.Close all open windows and remove the CD.
17.Restart the system. The system will automatically select the maximum refresh
rate and corresponding Color Matching Profiles.
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display
quality. Lenovo recommends using either 1920 x 1080 at a refresh rate of 60 Hz, or 640
x 480 at a refresh rate of 60 Hz.
-HC16325
-HC16325
-HC16325
-HC16325
-HC16325
efore continuing with the Windows XP
Note: This section must be comple
45J8728
L215p Wide-USB cabel
L215p Wide-Clean Rag
L215p Wide-Analog cabel
L215p Wide-FRU Stand
45J8726Click the
L215p Wide-
HDMI cabel y Properties
ng
Up
-HC16325
-HC16325blackblack
black
J
Control
Appendix A. Service and Support
The following information describes the technical support that is available for your
product, during the warranty period or throughout the life of the product. Refer to
your Lenovo Statement of Limited Warranty for a full explanation of Lenovo
warranty terms.
Telephone technical support
Installation and configuration support through the Customer Support Center will
be withdrawn or made available for a fee, at Lenovo’s discretion, 90 days after the
option has been withdrawn from marketing. Additional support offerings,
including step-by-step installation assistance, are available for a nominal fee.
To assist the technical support representative, have available as much of the
following information as possible:
v Option name
v Option number
v Proof of purchase
v Computer manufacturer, model, serial number, and manual
v Exact wording of the error message (if any)
v Description of the problem
v Hardware and software configuration information for your system
If
possible, be at your computer. Your technical support representative might want
to walk you through the problem during the call.
Worldwide telephone list
Phone numbers are subject to change without notice. For the most current phone
numbers, go to http://www.lenovo.com/think/support and click Support phone
list .
Country or Region Telephone Number
Africa
Argentina 0800-666-0011 (Spanish)
Australia 131-426 (English)
Online technical support
Online technical support is available during the life of your product through the
Lenovo Support Web site at http://www.lenovo.com/think/support.
During the warranty period, assistance for replacement or exchange of defective
components is available. In addition, if your option is installed in a LLENOVOLenovo
computer, you might be entitled to service at your location. Your technical
support
representative can help you determine the best alternative.
Afr i ca: +44 (0)1475-555-055
Sou th A fr i ca: +27-11-3028888 and 0800110756
C entr al A fr i ca: C ontact y ou r L enov oSer v i cepr ov i der
Appendix A. Service and Support A-13
Country or Region Telephone Number Austria Up and running support: 01-24592-5901 Warranty service and support: 01-211-454-610 (German) Belgium Up and running support: 02-210-9820 (Dutch) Up and running support: 02-210-9800 (French) Warranty service and support: 02-225-3611 (Dutch, French) Bolivia 0800-0189 (Spanish) Brazil Sao Paulo region: (11) 3889-8986 Toll free outside Sao Paulo region: 0800-7014-815 (Brazilian Portuguese) Canada 1-800-565-3344 (English, French) In Toronto only call: 416-383-3344 Chile 800-224-488 (Spanish) China 800-810-1818 (Mandarin) China (Hong Kong S.A.R.) Home PC: 852-2825-7799 Commercial PC: 852-8205-0333 ThinkPad and WorkPad: 852-2825-6580 (Cantonese, English, Putonghua) Colombia 1-800-912-3021 (Spanish) Costa Rica 284-3911 (Spanish) Croatia 0800-0426 Cyprus +357-22-841100 Czech Republic +420-2-7213-1316 Denmark Up and running support: 4520-8200 Warranty service and support: 7010-5150 (Danish) Dominican Republic 566-4755 566-5161 ext. 8201 Toll Free within the Dominican Republic: 1-200-1929 (Spanish) Ecuador 1-800-426911 (Spanish) El Salvador 250-5696 (Spanish) Estonia +386-61-1796-699 Finland Up and running support: 09-459-6960 Warranty service and support: +358-800-1-4260 (Finnish) France Up and running support: 0238-557-450 Warranty service and support (hardware): 0810-631-213 Warranty service and support (software): 0810-631-020 (French) Germany Up and running support: 07032-15-49201 Warranty service and support: 01805-25-35-58 (German) Greece +30-210-680-1700 Guatemala 335-8490 (Spanish) Honduras Tegucigalpa & San Pedro Sula: 232-4222 San Pedro Sula: 552-2234 (Spanish) A-2 L215 Wide Flat Panel Monitor User¡¯s Guide© Copyright Lenovo 2009. © A-1