Lenovo Ideapad 310s 11iap User Guide

17
Chapter 3. Lenovo OneKey Recovery System
The Lenovo OneKey Recovery System is software designed to back up and restore your 
computer. You can use it to restore the system partition to its original status in case of a system 
failure. You can also create user backups for easy restoration as required.
Notes:
•If your computer is preinstalled with a GNU/Linux  operating system, OneKey Recovery System is not 
available.
• T
o utilize the features of the OneKey Recovery Sy stem, your hard disk already...

18
Chapter 4. Troubleshooting
Frequently asked questions  - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -   
This section lists frequently asked questions by category.
Finding information
What safety precautions should I follow when using my computer?
Read and follow all safety precautions included in Lenovo  Safety a
 nd General Information Guide.
Note:To view Lenovo  Safety and General Information Guide , select the User Manuals  icon on...

Chapter 4. Troubleshooting
19
What is the Recovery Partition?If your computer is preinstalled with any vers i
 on of Windows 10, the storage device of your 
computer contains a Recovery Partition. This part ition contains the image file of the preinstalled 
Windows operating system. In cases of system fa ilure, you can use the Lenovo OneKey Recovery 
System or the Windows Reset feature to restore the operating system to its factory status.
Note: The Recovery Partition is not assigned a drive letter and...

20
Chapter 4. Troubleshooting
When the operating system is running, I press the Novo Bu
tton, but the Lenovo OneKey Recovery 
System is not started.
The Lenovo OneKey Recovery System is not preinstalled on your computer or it has been 
unin
stalled.
Is the Lenovo OneKey Recovery System preinstalled on all Lenovo notebook computers? No. Lenovo OneKey Recovery System is available only on computers preinstalled with Windows.
Note: The Lenovo OneKey Recovery System may not be available on some Lenovo...

Chapter 4. Troubleshooting
21
Troubleshooting   - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -  -  - - - - - - - - - - - -   
Display problems
When I turn on the 
computer, nothing 
appears on the screen.•
If the screen is blank, make sure that:
- The AC power adapter is connected to the computer, and p
 lugged into a working electrical outlet.
- The computer power is on. Press the Power button again for  co
 nfirmation.
• If...

22
Chapter 4. Troubleshooting
Display panel problems
The screen is blank.•Do the following:
- If you are using the AC power adapter or the battery pack, 
and th
 e battery status indicator is on, press  F12 ( 
 ) to 
make the screen brighter.
- If the power indicator is blinking, press the Power button to  r
 esume from sleep mode.
- If the problem persists, follow the solution in the next  p
 roblem “The screen is unreadable or distorted.”
The screen is unreadable 
or
  distorted. •
Make sur e that:
-...

Chapter 4. Troubleshooting
23
Other problems
Your computer does not 
respond.•To turn off your computer, press and hold the Power button 
for eight seconds or more. If the computer still does not 
respond, remove the AC power adapter.
•Your computer might lock when it enters sleep mode during 
a communication operation. Disable the sleep timer when 
you are working on the network.
The connected external 
device does not work.•Do not connect or disconnect any external device cables other 
than USB while...

24
Trademarks
The following terms are trademarks or registered trademarks of Lenovo in the United States, 
other countries, or both.
Lenovo
ideapad
OneKey
Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other 
countries, or both.
Other company, products, or service names may be trademarks or service marks of others. 

©Lenovo China 2016
en-US
Rev. AA00