Lenovo Ideapad 300s 14isk Ideapad 500s 14isk User Guide

Chapter 2. Starting to use Windows 10
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Get help from Windows  - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 
If you have a problem with the operating system, see the Windows Get 
Started app. To open it, do the following:
 Move the cursor to the lower-left corner, and then select the Start button. 
Select Get Started from All apps. 

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Chapter 3. Lenovo OneKey Recovery system
The Lenovo OneKey Recovery system is software designed to back up and 
restore your computer. You can use it to restore the system partition to its 
original status in case of a system failure. You can also create user backups 
for easy restoration as required.
„Backing up the system partition
You can back up the system partition to an image file. This image file can be 
used to restore the system partition. To back up the system partition:
1In Windows, press...

Chapter 3. Lenovo OneKey Recovery system
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„Restoring
You can choose to restore the system partition to its original status or to a 
previously created back-up point. To restore the system partition:
1In Windows, press the Novo button or double-click OneKey Recovery 
icon to start the Lenovo OneKey Recovery system.
2Click System Recovery. The computer will restart to the recovery 
environment.
3Follow the on-screen instructions to restore the system partition to its 
original status or to a previously...

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Chapter 4. Troubleshooting
Frequently asked questions - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 
This section lists frequently asked questions by category.
„Finding information
What safety precautions should I follow when using my computer?
The Lenovo Safety and General Information Guide which came with your 
computer contains safety precautions for using your computer. Read and 
follow all the precautions when using your...

Chapter 4. Troubleshooting
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„Lenovo OneKey Recovery system
Where are the recovery discs?
Your computer did not come with recovery discs. Use the Lenovo OneKey 
Recovery system if you need to restore the system to its factory status.
What can I do if the back-up process fails?
If you can start the backup but it fails during the back-up process, try the 
following steps:
1Close all open programs, and then restart the back-up process.
2Check to see if the destination media is damaged. Select another path...

Chapter 4. Troubleshooting
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When do I need to change the boot mode?
The default boot mode for your computer is UEFI mode. If you need to 
install a legacy operating system, such as Windows, Linux or Dos, etc (that 
is, any operating system before Windows 8) on your computer, you must 
change the boot mode to Legacy Support. The legacy operating system, 
such as Windows, Linux or Dos, etc cannot be installed if you dont change 
the boot mode.
„Getting help
How can I contact the customer support center?...

Chapter 4. Troubleshooting
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Troubleshooting  - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 
Display problems
When I turn on the 
computer, nothing appears 
on the screen.If the screen is blank, make sure that:
- The AC power adapter is connected to the 
computer, and the power cord is plugged into a 
working electrical outlet.
- The computer power is on. Press the Power button...

Chapter 4. Troubleshooting
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The computer does not 
return from sleep mode and 
the computer does not 
work. If your computer is in sleep mode, connect the AC 
power adapter to the computer, then press the 
Windows button or the Power button.
If the system still does not return from sleep mode, 
your system has stopped responding, and you cannot 
turn off the computer; reset the computer. Unsaved 
data may be lost. To reset the computer, press and 
hold the Power button for eight seconds or more. If...

Chapter 4. Troubleshooting
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Battery problems
Your computer shuts down 
before the battery status 
indicator shows empty.
 
-or- 
Your computer operates 
after the battery status 
indicator shows empty.
Recharge the battery.
A hard disk drive problem
The hard disk drive does 
not work.In the Boot menu in BIOS setup utility, make sure 
that the hard disk drive is included in the UEFI 
correctly.
Other problems
Your computer does not 
respond.To turn off your computer, press and hold the Power 
button for...

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Trademarks
The following terms are trademarks or registered trademarks of Lenovo in the 
United States, other countries, or both.
Lenovo
OneKey
Microsoft and Windows are trademarks of Microsoft Corporation in the United 
States, other countries, or both.
Other company, products, or service names may be trademarks or service marks 
of others.