Lenovo G 560 Service Manual
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Note: Before using this information and the product it supports, be sure to read the general information under “Notices” on page 85 First Edition (Jan. 2010) © Copyright Lenovo 2010. All rights reserved. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure. LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are delivered pursuant a General Services Administration ″GSA″ contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925. © 2010 Lenovo
iii Contents About this manual .......................................iv Safety information ........................................1General safety ................................................2Electrical safety ..............................................3Safety inspection guide ..................................5Handling devices that are sensitive to electrostatic discharge ....................................6Grounding requirements .................................6Safety notices: multilingual translations..........7Laser compliance statement.........................14 Important service information ...................16Strategy for replacing FRUs .........................16Strategy for replacing a hard disk drive ............17Important notice for replacing a system board ...17Important information about replacing RoHS compliant FRUs ............................................18 General checkout ......................................19What to do first .............................................20Power system checkout................................21Checking the AC adapter .................................21Checking operational charging .........................21Checking the battery pack ...............................22 Related service information ......................23Restoring the factory contents by using OneKey Recovery ........................................23Restore of factory default .................................23Using recovery discs.........................................23Passwords ....................................................24Power-on password ..........................................24Supervisor password .......................................24Power management .....................................25Screen blank mode ...........................................25Sleep (standby) mode ......................................25Hibernation mode .............................................26 Lenovo G560 ...............................................27Specifications ...............................................27Status indicators ...........................................29Fn key combinations.....................................31FRU replacement notices .............................32Screw notices ..................................................32Removing and replacing an FRU .................331010 Battery pack .............................................341020 Dummy cards...........................................351030 Hard disk drive (HDD)/Memory/CPU (Central processing unit)/Mini PCI ExpressCard slot compartment cover ...................................361040 Hard disk drive ........................................371050 Optical drive .............................................39 1060 DIMM .......................................................401070 Fan assembly and Heat Sink assembly ...411080 CPU .........................................................441090 PCI Express Mini Card for wireless LAN/WAN .........................................................451100 Keyboard ..................................................471110 Keyboard bezel ........................................491120 Speakers, power board and touch inductive panel ..................................................521130 System board and ExpressCard slot assembly ............................................................541140 LCD unit ...................................................581150 Bluetooth daughter card and base cover...611160 LCD front bezel ........................................651170 LCD panel and hinges .............................661180 Integrated camera ....................................681190 Antenna assembly and LCD cover ..........69Locations ......................................................70Front view .........................................................70Right-side view .................................................71Bottom and Left-side view ...............................71Parts list ........................................................72Overall ..............................................................73LCD FRUs ........................................................77Keyboard ..........................................................79Miscellaneous parts ..........................................81AC adapters ......................................................82Power cords ......................................................83 Notices.........................................................85Trademarks ..................................................86
iv About this manual This manual contains service and reference information for the following Lenovo product: Lenovo G560 Use this manual to troubleshoot problems. The manual is divided into the following sections: The common sections provide general information, guidelines, and safety • information required for servicing computers. The product-specific section includes service, reference, and product-specific • parts information. Important: This manual is intended only for trained servicers who are familiar with Lenovo products. Use this manual to troubleshoot problems effectively. Before servicing a Lenovo product, make sure to read all the information under “Safety information” on page 1 and “Important service information” on page 16 .
1 Safety information Safety information This chapter presents the following safety information that you need to get familiar with before you service a Lenovo G560 computer: • “General safety” on page 2 • “Electrical safety” on page 3 • “Safety inspection guide” on page 5 • “Handling devices that are sensitive to electrostatic discharge” on page 6 • “Grounding requirements” on page 6 • “Safety notices: multilingual translations” on page 7 • “Laser compliance statement” on page 14
2 Lenovo G560 Hardware Maintenance Manual General safety Follow these rules below to ensure general safety: Observe a good housekeeping in the area where the machines are put • during and after the maintenance. When lifting any heavy object: • 1. Make sure that you can stand safely without slipping. 2. Distribute the weight of the object equally between your feet. 3. Use a slow lifting force. Never move suddenly or twist when you attempt to lift it. 4. Lift it by standing or pushing up with your leg muscles; this action could avoid the strain from the muscles in your back. Do not attempt to lift any object that weighs more than 16 kg (35 lb) or that you think is too heavy for you. Do not perform any action that causes hazards to the customer, or that • makes the machine unsafe. Before you start the machine, make sure that other service representatives • and the customer are not in a hazardous position. Place removed covers and other parts in a safe place, keeping them away • from all personnel, while you are servicing the machine. Keep your toolcase away from walk areas so that other people will not trip it • over. Do not wear loose clothing that can be trapped in the moving parts of the • machine. Make sure that your sleeves are fastened or rolled up above your elbows. If your hair is long, fasten it. Insert the ends of your necktie or scarf inside clothing or fasten it with the • nonconductive clip, about 8 centimeters (3 inches) from the end. Do not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for • your clothing. Attention: Metal objects are good electrical conductors. Wear safety glasses when you are hammering, drilling, soldering, cutting • wire, attaching springs, using solvents, or working in any other conditions that may be hazardous to your eyes. After service, reinstall all safety shields, guards, labels, and ground wires. • Replace any safety device that is worn or defective. Reinstall all covers correctly before returning the machine to the customer .• Fan louvers on the machine help to prevent the overheating of internal • components. Do not obstruct fan louvers or cover them with labels or stickers.
3 Safety information Electrical safety Observe the following rules when working on electrical equipments. Important: Use only approved tools and test equipments. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. Many customers have rubber floor mats near their machines that contain small conductive fibers to decrease electrostatic discharges. Do not use such kind of mat to protect yourself from electrical shock. Find the room emergency power-off (EPO) switch, disconnecting the switch • or electrical outlet. If an electrical accident occurs, you can then operate the switch or unplug the power cord quickly. Do not work alone under hazardous conditions or near the equipment that • has hazardous voltages. Disconnect all power before:• – Performing a mechanical inspection – Working near power supplies – Removing or installing main units Before you start to work on the machine, unplug the power cord. If you • cannot unplug it, ask the customer to power-off the wall box that supplies power to the machine, and to lock the wall box in the off position. If you need to work on a machine that has exposed electrical circuits, • observe the following precautions: – Ensure that another person, familiar with the power-off controls, is near you. Attention: Another person must be there to switch off the power, if necessary. – Use only one hand when working with powered-on electrical equipment; keep the other hand in your pocket or behind your back. Attention: An electrical shock can occur only when there is a complete circuit. By observing the above rule, you may prevent a current from passing through your body. – When using testers, set the controls correctly and use the approved probe leads and accessories for that tester. – Stand on suitable rubber mats (obtained locally, if necessary) to insulate you from grounds such as metal floor strips and machine frames. Observe the special safety precautions when you work with very high voltages; instructions for these precautions are in the safety sections of maintenance information. Be extremely careful when you measure the high voltages. Regularly inspect and maintain your electrical hand tools for safe operational • condition. Do not use worn or broken tools and testers.• Never assume that power has been disconnected from a circuit. First, check • it to make sure that it has been powered off.
4 Lenovo G560 Hardware Maintenance Manual Always look carefully for possible hazards in your work area. Examples of • these hazards are moist floors, nongrounded power extension cables, power surges, and missing safety grounds. Do not touch live electrical circuits with the reflective surface of a plastic • dental mirror. The surface is conductive; such touching can cause personal injury and machine damage. Do not service the following parts with the power on when they are removed • from their normal operating places in a machine: – Power supply units – Pumps – Blowers and fans – Motor generators and similar units. (This practice ensures correct grounding of the units.) If an electrical accident occurs:• – Caution: do not become a victim yourself. – Switch off the power. – Send the victim to get medical aid.
5 Safety information Safety inspection guide The purpose of this inspection guide is to assist you in identifying potential unsafe conditions. As each machine was designed and built, required safety items were installed to protect users and service personnel from injury. This guide addresses only those items. You should use good judgment to identify potential safety hazards according to the attachment of non-Lenovo features or options not covered by this inspection guide. If any unsafe conditions are present, you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem. Consider these conditions and the safety hazards they present: Electrical hazards, especially primary power (primary voltage on the frame • can cause serious or fatal electrical shock) Explosive hazards, such as a damaged CRT face or a bulging capacitor• Mechanical hazards, such as loose or missing hardware• To determine whether there are any potential unsafe conditions, use the following checklist at the beginning of every service task. Begin the checks with the power off, and the power cord disconnected. Checklist: 1. Check exterior covers for damage (loose, broken, or sharp edges). 2. Turn off the computer. Disconnect the power cord. 3. Check the power cord for: a. A third-wire ground connector in good condition. Use a meter to measure third-wire ground continuity for 0.1 ohm or less between the external ground pin and the frame ground. b. The power cord should be the type specified in the parts list. c. Insulation must not be frayed or worn. 4. Check for cracked or bulging batteries. 5. Remove the cover. 6. Check for any obvious non-Lenovo alterations. Use good judgment as to the safety of any non-Lenovo alterations. 7. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage. 8. Check for worn, frayed, or pinched cables. 9. Check that the power-supply cover fasteners (screws or rivets) have not been removed or tampered with.
6 Lenovo G560 Hardware Maintenance Manual Handling devices that are sensitive to electrostatic discharge Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge. Notes: 1. Use product-specific ESD procedures when they exceed the requirements noted here. 2. Make sure that the ESD protective devices you use have been certified (ISO 9000) as fully effective. When handling ESD-sensitive parts: Keep the parts in protective packages until they are inserted into the product. • Avoid contact with other people.• Wear a grounded wrist strap against your skin to eliminate static on your • body. Prevent the part from touching your clothing. Most clothing is insulative and • retains a charge even when you are wearing a wrist strap. Use the black side of a grounded work mat to provide a static-free work • surface. The mat is especially useful when handling ESD-sensitive devices. Select a grounding system, such as those listed below, to provide protection • that meets the specific service requirement. Note: The use of a grounding system to guard against ESD damage is desirable but not necessary. – Attach the ESD ground clip to any frame ground, ground braid, or green-wire ground. – When working on a double-insulated or battery-operated system, use an ESD common ground or reference point. You can use coax or connector-outside shells on these systems. – Use the round ground prong of the ac plug on ac-operated computers. Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function. Proper grounding of the electrical outlet can be verified by a certified electrician.