Lenovo A3000h Service Manual
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Use t he following strategy to prevent unnecessary expense for replacing and servicing FRUs: • If you are instructed to replace an FRU, but the replacement does not solve the problem, reinstall the original FRU before you continue. • Some computers have both a processor board and a system board. If you are instructed to replace either of them, and replacing one of them does not solve the problem, reinstall that board, and then replace the other one. • If an adapter or a device consists of more than one FRU, any of the FRUs may be the cause of the error. Before replacing the adapter or device, remove the FRUs one by one to see if the symptoms change. Replace only the FRU that changed the symptoms. Attention: The setup configuration on the computer you are servicing may have been cu stomized. Running Automatic Configuration may alter the settings. Note the current configuration settings (using the View Configuration option); then, when service has been completed, verify that those settings remain in effect. Important notice for replacing a system board Some components mounted on a system board are very sensitive. Improper handling can cause damage to those components, and may cause a system malfunction. Attention: When handling a system board: • Do not drop the system board or apply any excessive force to it. • Avoid rough handling of any kind. • Avoid bending the system board and hard pushing to prevent cracking at each BGA (Ball Grid Array) chipset.
Important information about replacing RoHS compliant FRUs RoHS, The Restriction of Hazardous Substances in Electrical and Electronic Equipment Directive (2002/95/EC) is a European Union legal requirement affecting the global electronics industry. RoHS requirements must be implemented on Lenovo products placed on the market after June 2006. Products on the market before June 2006 are not required to have RoHS compliant parts. If the original FRU parts are non-compliant, replacement parts can also be non-compliant. In all cases if the original FRU parts are RoHS compliant, the replacement part must also be RoHS compliant. Note: RoHS and non-RoHS FRU part numbers with the same fit and function are identif ied with unique FRU part numbers. Lenovo plans to transit to RoHS compliance well before the implementation date and expects its suppliers to be ready to support Lenovo’s requirements and schedule in the EU. Products sold in 2005 and 2006 will contain some RoHS compliant FRUs. The following statement pertains to these products and any product Lenovo produces containing RoHS compliant FRUs. RoHS compliant FRUs have unique FRU part numbers. Before or after the RoHS implementation date, failed RoHS compliant parts must always be replaced with RoHS compliant ones, so only the FRUs identified as compliant in the system HMM or direct substitutions for those FRUs may be used. Products marketed before June 2006 Products marketed after June 2006 Current or original part Replacement FRU Current or original part Replacement FRU Non-RoHS Can be Non-RoHS Non-RoHS Can be RoHS Non-RoHS Can sub to RoHS RoHS Must be RoHS Must be RoHS Must be RoHS Note: A direct substitution is a part with a different FRU part number that is automatic ally shipped by the distribution center at the time of the order.
General checkout This chapter presents the following information: •• “ What to do first” on page 20 •• “ Power system checkout” on page 21 Befor e you go to the checkout, make sure to read the following important notes: Important notes: • Only certified trained personnel can service the computer. • Before replacing any FRU, read the entire page on removing and replac ing FRUs. • When you replace FRUs, use new nylon-coated screws. • Be extremely careful during such write operations as copying, saving, or for matting. Drives in the computer that you are servicing sequence might have been altered. If you select an incorrect drive, data or programs might be overwritten. • Replace an FRU only with another FRU of the correct model. When you repla ce an FRU, make sure that the machine model and the FRU part number are correct by referring to the FRU parts list. • An FRU should not be replaced just because of a single, unreproducible failure. S ingle failures can occur for a variety of reasons that have nothing to do wi th a hardware defect, such as cosmic radiation, electrostatic discharge, or software errors. Consider replacing an FRU only when a problem recurs. If you suspect that an FRU is defective, clear the error logs and run the test again. If the error does not recur, do not replace the FRU. • Be careful not to replace a nondefective FRU.
What to do first When you do return an FRU, you must include the following information in the parts exchange form or parts return form that you attach to it: 1. Name and phone number of servicer 2. Date of service 3. Date on which the machine failed 4. Date of purchase 5. Procedure index and page number in which the failing FRU was detected 6. Failing FRU name and part number 7. Machine type, model number, and serial number 8. Customer’s name and address Note for warranty: During the warranty period, the customer may be responsible for repair costs if the computer damage was caused by misuse, accident, modification, unsuitable physical or operating environment, or improper maintenance by the customer. The following is a list of some common items that are not covered under warranty and some symptoms that might indicate that the system was subjected to stress beyond normal use. Before checking problems with the computer, determine whether the damage is covered under the warranty by referring to the following list: The following are not covered under warranty: • LC D panel cracked from the application of excessive force or from being dropped • Scratched (cosmetic) parts • Distortion, deformation, or discoloration of the cosmetic parts • Plastic parts, latches, pins, or connectors that have been cracked or broken by excessive force • Damage caused by liquid spilled into the system • Damage caused by the improper insertion of a PC Card or the installation of an incompatible card • Improper disc insertion or use of an optical drive • Diskette drive damage caused by pressure on the diskette drive cover, foreign material in the drive, or the insertion of a diskette with multiple labels • Damaged or bent diskette eject button • Fuses blown by attachment of a nonsupported device • Forgotten computer password (making the computer unusable) • Sticky keys caused by spilling a liquid onto the keyboard • Use of an incorrect AC adapter on laptop products The following symptoms might indicate damage caused by nonwarranted activ ities: • Missing parts might be a symptom of unauthorized service or modification. • If the spindle of a hard disk drive becomes noisy, it may have been subjected to excessive force, or dropped.
Power system checkout If you suspect a power problem, see the appropriate one of the following power supply checkouts: •• “ Checking the AC adapter ” on page 21 •• “ Checking the battery pack ” on page 22 Checking the AC adapter You are here because the computer fails only when the AC adapter is used. • If the power-on indicator does not turn on, check the power cord of the AC adapter for correct continuity and installation. To check the AC adapter, follow the steps below: 1. Unplug the AC adapter cable from the tablet. 2. Measure the output voltage at the plug of the AC adapter cable. See the following figure: Note: Output voltage for the AC adapter pin No. 2 may differ from the one you are servicing. 3 . If the voltage is not correct, replace the AC adapter. 4. If the voltage is acceptable, do the following: • Replace the system board. • If the problem continues, go to “ Lenovo IdeaTab A3000” on page 24 . Note: Noise from the AC adapter does not always indicate a defect.
Checking the battery pack Battery charging does not start until the Power Meter shows that less than 95% of the total power remains; under this condition the battery pack can charge to 100% of its capacity. This protects the battery pack from being overcharged or from having a shortened life. Tap the battery icon in the icon tray, and the percentage of battery power remaining is displayed. To get detailed information about the battery, tap Battery under Settings In the applications list, to enter the battery information interface. Note: If the battery pack becomes hot, it may not be able to be charged. Remove it from the com puter and leave it at room temperature for a while. After it cools down, reinstall and recharge it. To check the battery pack, follow the steps below: 1. Turn off the computer. Follow the removal steps in “ 1020 Battery pack” on page 29 in “ Remo ving and replacing an FRU” on page 26. 2. Measure the voltage between battery terminals 1 (+) and 6 (-). See the following figure: 3. If the voltage is less than +3.4 V DC, the battery pack has been discharged. Note: Recharging will be continued for at least 3 hours, even though the indicator does not light on. If the voltage is still less than +3.4 V DC after recharging, replace the battery.
Related service information This chapter presents the following information: •• “ Locking the screen ” on page 23 •• “ Power management ” on page 23 Locking the screen To set the lock screen function, do the following: 1. Power on your computer. 2. Tap Security under Settings In the applications list, to enter the screen lock settings interface. 3. Tap Screen lock to set the screen unlock mode: Note: You are ab le to lock the screen to protect your computer data in one of the four ways: Slide lock, Pattern lock, PIN lock and Password lock. You can also deactivate the screen lock here as well. Power management To reduce power consumption, the IdeaTab has a Sleep (standby) mode. Sleep (standby) mode To put your device in Sleep mode, press the Power button. This will turn the display off. To turn the display on, press the Power button again.
Lenovo IdeaTab A3000 This chapter presents the following product-specific service references and product-specific parts information: •• “ Specifications ” on page 24 •• “ FRU replacement notices ” on page 25 ••• “ Removing and replacing an FRU ” on page 26 ••• “ Locations ” on page 36 ••• “ Parts list ” on page 38 Specifications The following table lists the specifications of the Lenovo IdeaTab A3000: Table 1. Specifications Feature Description Processor/Chipset • MTK MT8389(3G)/MT8319(WiFi) Graphic memory chip • MT83x9 Intergrated Display • 7.0”, LED backlight • 1024 × 600 pixels Storage • LP DDR2 1GB eMMC • 4GB/8GB/16GB (support up to 32GB capacity) I/O port • Micro USB connector × 1 (for power charge and data sync) • MicroSD slot × 1 • SIM card slot × 2 • Combo audio jack × 1 • Microphone hole × 1 • Speaker × 2 PCI Express Mini Card slot • Wi-Fi (802.11 b/g/n) Bluetooth wireless • Bluetooth 4.0 Keyboard • N/A Touch screen • Support Multi-touch Integrated camera • 0.3 M (front camera) • 5.0 M (back camera) Battery • 3500 mAH AC adapter • 5V/1.5A (charge from micro USB port) Pre-installed operating system • Android version 4.2
FRU replacement notices This section presents notices related to removing and replacing parts. Read this section carefully before replacing any FRU. Screw notices Loose screws can cause a reliability problem. In the Lenovo IdeaPad computer, this problem is addressed with special nylon-coated screws that have the following characteristics: • They maintain tight connections. • They do not easily come loose, even with shock or vibration. • They are harder to tighten. • Each one should be used only once. Do the following when you service this machine: • Keep the screw kit in your tool bag. • Always use new screws. • Use a torque screwdriver if you have one. Tighten screws as follows: • Plastic to plastic Tu rn an additional 90° after the screw head touches the surface of the plastic part: • Logic card to plastic Tu rn an additional 180° after the screw head touches the surface of the logic card: • Torque driver If you have a torque screwdriver , refer to the “Torque” column for each step. • Make sure that you use the correct screws. If you have a torque screwdriver, tighten all screws firmly to the torque shown in the table. Never use a screw that you removed. Use a new one. Make sure that all screws are tightened firmly . • Ensu re torque screwdrivers are calibrated correctly following country specifications.
Removing and replacing an FRU This section presents exploded figures with the instructions to indicate how to remove and replace the FRU. Make sure to observe the following general rules: 1. Do not attempt to service any computer unless you have been trained and certified. An untrained person runs the risk of damaging parts. 2. Before replacing any FRU, review “FRU replacement notices” on page 25. 3. Begin by removing any FRUs that have to be removed before the failing FRU. Any of such FRUs are listed at the top of the page. Remove them in the order in which they are listed. 4. Follow the correct sequence in the steps to remove the FRU, as given in the figures by the numbers in square callouts. 5. When turning a screw to replace an FRU, turn it in the direction as given by the arrow in the figure. 6. When removing the FRU, move it in the direction as given by the arrow in the figure. 7. To put the new FRU in place, reverse the removal procedures and follow any of the notes that pertain to replacement. For information about connecting and arranging internal cables, see “Locations” on page 3 6. 8. When replacing an FRU, use the correct screw as shown in the procedures. DANGER Before removing any FRU, turn off the computer, unplug all power cords from electrical outlets, remove the battery pack, and then disconnect any of the interconnecting cables. Attention: After replacing an FRU, do not turn on the computer until you have made sur e that all screws, springs, and other small parts are in place and none are loose inside the computer. Verify this by shaking the computer gently and listening for rattling sounds. Metallic parts or metal flakes can cause electrical short circuits. Attention: The system board is sensitive to, and can be damaged by, electrost atic discharge. Before touching it, establish personal grounding by touching a ground point with one hand or using an electrostatic discharge (ESD) strap (P/N 6405959) to remove potential shock reasons.