Kyocera FS 1320DN User Manual

Maintenance4-9
Prolonged Non-Use and Moving of the Printer
Prolonged Non-use
If you ever leave the printer unused for a long period of time, remove the 
power cord from the wall outlet.
We recommend you consult with your dealer about the additional actions 
you should take to avoid possible damage that may occur when the 
printer is used next time.
Moving the Printer 
When you move the printer:
•Move it gently.
• Keep it as level as possible to avoid spilling toner inside the printer.
• Be sure to...

4-10Maintenance
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Troubleshooting5-1
5 Troubleshooting
This chapter explains how to handle printer problems, understand 
indicator combinations, and  clean paper jams
.
General Guidelines 5-2
Print Quality Problems 5-3
Understanding Indicators 5-5
Cleaning Paper Jams 5-11
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5-2Troubleshooting
General Guidelines
The table below provides basic solutions for problems you may 
encounter with the printer. We suggest you consult this table to 
troubleshoot the problems before calling for service repairs.
Tips
Printer problems may be solved easily by following the tips below. When 
you have encountered a problem that cannot be solved following the 
guidelines above, try the following:
•Restart the computer you are using to send print jobs to the printer.
• Obtain and use the...

Troubleshooting5-3
Print Quality Problems
The tables and diagrams in the following sections define print quality 
problems and the corrective action you can conduct to solve the 
problems. Some solutions may require cleaning or replacing parts of the 
printer. 
If the suggested corrective action will not solve the problem, call for 
service.
Printed Results Corrective Action
Completely blank printoutt Check the toner container.
Open the front cover and check that the toner container is correctly...

5-4Troubleshooting
Faint or blurred printingCheck the toner container and if necessary replace. Refer to  Toner 
Container Replacement  on page4-2.
Clean the charger wire. Refer to  Cleaning the Printer on page4-6.
Gray background Check the toner container and if necessary replace. Refer to  Toner 
Container Replacement  on page4-2.
Check the developer unit and drum unit are installed correctly. Refer 
to Cleaning the Printer  on page4-6.
Dirt on the top edge or back of the 
paper If the problem is not...

Troubleshooting5-5
Understanding Indicators
The indicator displays generally fall into one of three categories: normal 
operation, maintenance and errors (repairs).
Click the icon   to play the animation of the indicator combinations. 
Right-click an indicator, then select Playback and Play to play the 
animation repeatedly.
Normal Indication
The table below shows the indicator combinations when the printer 
status is normal.
IMPORTANT To play the animation, you have to install Adobe Flash 
Player and...

5-6Troubleshooting
The printer is installing toner.
The printer is receiving data.
The printer is receiving data.
Printing resumes when the [GO] is 
pressed.
The printer is printing the last page 
after waiting.
Printing is possible.
Offline status. You cannot print, 
but the printer can receive data.
The printer returns to online status 
when the  [GO] is pressed.
Indicator Meaning
 
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Troubleshooting5-7
The printer is in sleep mode.The 
printer returns to online status 
when the [GO] is pressed, the 
cover is opened and closed, or the 
printer receives the print jobs.
Indicator Meaning
[Ready] indicator is flashing slowly.
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5-8Troubleshooting
Maintenance Indication
The table below shows the indicator combinations when user 
intervention is required. It is assumed that the printer is online and is 
processing data.
Indicator Meaning Remedy
There is no paper in the cassette, 
MP tray. Load paper into the paper source.
The cassette is not inserted 
properly. Insert the cassette fu
lly into the printer.
The top cover is open. Close the cover.
There is no cassette in the paper 
feeder or the cassette specified as 
a paper supply...