Kyocera FS 1300DN User Manual

Maintenance4-9
Prolonged Non-Use and Moving the Printer
Prolonged Non-use
If you ever leave the printer unused for a long period of time, remove the 
power cord from the wall outlet.
We recommend you consult with your dealer about the additional actions 
you should take to avoid possible damage that may occur when the 
printer is used next time.
Moving the Printer 
When you move the printer:
•Move it gently.
• Keep it as level as possible to avoid spilling toner inside the printer.
• Be sure to consult a...

4-10Maintenance
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Troubleshooting5-1
5 Troubleshooting
This chapter explains how to handle printer problems, understand 
indicator combinations, and  clean paper jams
.
General Guidelines 5-2
Print Quality Problems 5-3
Understanding Indicators 5-5
Cleaning Paper Jams 5-9
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5-2Troubleshooting
General Guidelines
The table below provides basic solutions for problems you may 
encounter with the printer. We suggest you consult this table to 
troubleshoot the problems before calling for service repairs.
Tips
Printer problems may be solved easily by following the tips below. When 
you have encountered a problem that cannot be solved following the 
guidelines above, try the following:
•Restart the computer you are using to send print jobs to the printer.
• Obtain and use the...

Troubleshooting5-3
Print Quality Problems
The tables and diagrams in the following sections define print quality 
problems and the corrective action you can conduct to solve the 
problems. Some solutions may require cleaning or replacing parts of the 
printer. 
If the suggested corrective action will not solve the problem, call for 
service.
Printed Results Corrective Action
Completely blank printout  Check the 
 toner container.
Open the  front c

over and check that the  toner container is correctly...

5-4Troubleshooting
Faint or blurred printingCheck the toner container and if necessary replace. Refer to  Toner 
Container Replacement on page 4-2.
Clean the charger wire . Refer to Cleaning the Printer  on page4-6.
Gray background Check the toner container and if necessary replace. Refer to  Toner 
Container Replacement on page 4-2.
Check the process unit  and drum unit are installed correctly. Refer to 
Cleaning the Printer  on page4-6.
Dirt on the top edge or back of the 
paper If the problem is not...

Troubleshooting5-5
Understanding Indicators
The indicator  displays generally fall into one of three categories: normal 
operation, maintenance and errors (repairs).
Click the icon   to play the animation of the indicator combinations. 
Right-click an indicator , then select Playback and Play to play the 
animation repeatedly.
Normal Indication
The table below shows the indicator combinations when the printer 
status is normal. IMPORTANT To play the animation, you have to install Adobe Flash 
Player and...

5-6Troubleshooting
The printer is receiving data.
Printing resumes when the [GO] is pressed.
The printer is printing the last page after waiting.
Printing is possible.
Offline status. You cannot print, but the printer can receive data.
The printer returns to online status when the  [GO] is pressed.
The printer is in sleep mode.The printer returns to online status 
when the  [GO] is pressed, the cover is opened and closed, or the 
printer receives the print jobs.
Indicator Meaning
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Troubleshooting5-7
Maintenance Indication
The table below shows the indicator combinations when user 
intervention is required. It is assumed that the printer is online and is 
processing data.
Indicator Meaning Remedy
There is no paper in the  cassette, 
MP tray , or Manual Feed .Load paper into the paper source.
The  cassette  is not inserted 
properly. Insert the 
cassette fully into the printer.
The  top cover is open. Close the cover.
There is no  cassette in the  paper 
feeder  or the  cassette...

5-8Troubleshooting
Error Indication
If the indicators  light or flash repeatedly in manners not described 
above for normal or maintenance indication, a service error has 
probably occurred. Turn the printer off by the power switch, wait 5 
seconds and then turn the printer on  again. This may clear the error. 
Even if the error is not cleared,  contact your service technician.
The toner is running low.
Have a new toner container ready.
The toner has run out.  Replace with a new toner container. 
After...