Kodak Z950 User Manual

Getting help
www.kodak.com/go/support
 45
Troubleshooting
For step-by-step product support, visit www.kodak.com/go/z950support and select 
Interactive Troubleshooting & Repairs.
Camera problems
IfTry one or more of the following
Camera does not 
turn on.■Install new battery (page 1). 
■Charge rechargeable battery.
Camera does not 
turn off.■Remove the battery, then reinsert or replace it. If the camera still does 
not function, visit www.kodak.com/go/z950support and select 
Interactive Troubleshooting &...

46www.kodak.com/go/support Getting help
Shutter button 
does not work.■Turn on the camera (page 3).
■Transfer pictures to the computer (page 37), delete pictures from the 
camera (page 18), switch image storage locations (page 33), or insert 
a card with available memory (page 4).
Slide show does 
not run on external 
video device.■Adjust the camera Video Out setting (NTSC or PAL, see page 35).
■See the external device’s user’s guide.
Picture is too light.■Move so there is at least 2 ft (0.6 m) between...

Getting help
www.kodak.com/go/support
 47
Camera/computer communications
Camera freezes up 
when a card is 
inserted or 
removed.■Turn the camera off, then back on. Make sure the camera is turned off 
before inserting or removing a card.
Memory card full.■Insert a new card (page 4), transfer pictures to the computer 
(page 37), or delete pictures (page 18).
Memory card and 
internal memory 
full.■Transfer pictures to the computer (page 37), then format the card or 
internal memory (see page 35).
Caution:...

48www.kodak.com/go/support Getting help
The computer does not 
communicate with the camera.■Turn on the camera (page 3).
■Install new battery (page 1) or charge rechargeable 
battery.
■Connect cable to camera and computer port 
(page 37).
■Install the software (page 36).
■Disconnect the USB cable. Close all open applications. 
Re-install the software (page 36).
■Disconnect camera from the computer. Close all 
software applications, reconnect camera.
Pictures taken in Smart Capture 
with Orientation...

Getting help
www.kodak.com/go/support
 49
LCD messages
IfTry one or more of the following
No images to display■Change image storage location setting (see page 33).
Memory card requires 
formatting■Insert a new card (page 4) or format the card (see page 35).
Caution: Formatting a card deletes all pictures and 
videos, including protected files.
Memory card cannot be 
read (Please format 
memory card or insert 
another card)
Internal memory 
requires formatting■Format the internal memory (see page 35)....

50www.kodak.com/go/support Getting help
Helpful links
Email, write, or phone customer supportwww.kodak.com/go/contact
Get support for your product (FAQs, arrange for 
repairs, troubleshooting information, etc.)www.kodak.com/go/z950support
Purchase camera accessories (lenses, cards, etc.)www.kodak.com/go/z950accessories
Download the latest camera firmware and 
softwarewww.kodak.com/go/z950downloads
See online demonstrations of your camerawww.kodak.com/go/howto
Get information on EASYSHARE...

www.kodak.com/go/support 51
7Appendix
Camera specifications
For more specifications, visit www.kodak.com/go/z950support.
CCD—1/2.3-type (4:3 aspect ratio)
Effective Pixels—4024 x 3012 (12 MP) 
Lens—10X optical zoom lens, 35–350 mm (35 mm equivalent); f/3.5–f/4.8 
Image stabilizer—Optical
Lens barrier—Automatic built-in
Digital zoom—5.0X continuous
Shutter speed—Auto: 1/8–1/1250 sec.; in S/M modes: 16–1/1000 sec.
LCD—7.6 cm (3.0 in.) color hybrid LCD; 230 K (960 x 240) dots; 30 fps
External...

52www.kodak.com/go/support Appendix
ISO—Auto, 100, 200, 400, 800, 1600, 3200 (ISO 3200 available at 3.1 MP and 
lower)
Exposure metering—TTL-AE; Multi-pattern, Center-weighted, Center spot
Exposure compensation—+/-2.0 EV with 1/3 EV steps
Exposure bracketing—3 images with selectable +/- 0.3 EV steps
White balance—Auto, Daylight, Tungsten, Fluorescent, Open Shade
Electronic flash—Auto flash; Guide no. 9.5 @ ISO 100; working range in Smart 
Capture mode, Red eye reduction turned off @ ISO 400: 5.4 m (17.7...

Appendix
www.kodak.com/go/support
 53
Output image size—
12 MP (4:3): 4000 x 3000 pixels
10.7 MP (3:2): 4000 x 2664 pixels
9.0 MP (16:9): 4000 x 2256 pixels
6.0 MP (4:3): 2832 x 2128 pixels
3.1 MP (4:3): 2048 x 1536 pixels
2.2 MP (3:2): 1800 x 1200 pixels
2.1 MP (16:9): 1920 x 1080 pixels 
1.2 MP (4:3): 1280 x 960 pixels 
Communication with computer—USB 2.0 high speed (PIMA 15740 protocol) via 
USB cable model U-8
PICTBRIDGE compatibility—Ye s
Auto power off—Selectable 1, 3, 5, 10 minutes
Sound tag—Ye s...

54www.kodak.com/go/support Appendix
Storage capacities
The LCD displays the number of pictures (or minutes/seconds of video) remaining. For 
average SD Card capacities, visit www.kodak.com/go/SDcapacities. Actual storage 
capacity varies depending on subject composition, card size, and other factors. You 
may be able to store more or fewer pictures and videos.
Upgrading your software and firmware
Download the latest versions of the software included on the KODAK EASYSHARE 
Software CD and the camera...