Kodak Z710 Users Guide

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6Troubleshooting
Camera problems
For step-by-step product support, visit www.kodak.com/go/z710support and select
Interactive Troubleshooting & Repairs.
IfTry one or more of the following
Camera does not  
turn on■Insert a new or charged battery.
■Connect the camera to a Kodak 3-volt AC adapter (sold 
separately), then try again. See page 57 for more battery 
information.Camera does not turn 
off and the lens does 
not retract
Camera buttons and 
controls do not 
function
Lens...

46www.kodak.com/go/support Troubleshooting
Picture orientation is 
not accurate■Set the Orientation Sensor to ON. (See the table that starts on 
page 35.)
Flash does not fire■Open the flash unit (page 9).
■Check the flash setting and change as needed (page 25).
NOTE:  The flash does not fire in all modes.
Storage location is 
almost or entirely full ■Transfer pictures to the computer (page 41).
■Delete pictures from the card (page 13) or insert a new one.
■Change image storage location to internal...

Troubleshooting
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 47
Computer/connectivity problems
Picture quality problems
IfTry one or more of the following
Computer does not 
communicate with 
 
the camera
■Insert a charged battery (page 2).
■Turn on the camera.
■Make sure proper USB cable is connected on camera and 
computer port (page 41). (If using an EasyShare dock, check all 
cable connections. Make sure the camera is seated on the dock.)
■Make sure the EasyShare software is installed (page 40).
Pictures do not...

48www.kodak.com/go/support Troubleshooting
Direct printing (PictBridge) problems
Picture is too light■Reposition camera to reduce the amount of available light.
■Turn flash off (page 9).
■Move so that the distance between you and the subject is within the 
effective flash range (page 9).
■To automatically set exposure and focus, press the Shutter button 
halfway. When the AF/AE indicator turns green, press the Shutter 
button completely down to take the picture.
■Use P mode to adjust the Exposure....

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7Getting help
Helpful links
Camera
Software
Other
Email Kodak customer supportwww.kodak.com/go/contact
Get support for your product (FAQs, troubleshooting 
information, arrange for repairs, etc.)www.kodak.com/go/z710support
Purchase camera accessories (camera docks, printer 
docks, lenses, cards, etc.)www.kodak.com/go/z710accessories
Download the latest camera firmware and softwarewww.kodak.com/go/z710downloads 
See online demonstrations of your camerawww.kodak.com/go/howto...

50www.kodak.com/go/support Getting help
NOTE:  If you have questions concerning this product, you may speak with Kodak customer support.
Australia1800 147 701New Zealand0800 440 786
Austria0179 567 357Norway23 16 21 33
Belgium02 713 14 45Philippines1 800 1 888 9600
Brazil0800 150000Poland 00800 4411625
Canada1 800 465 6325Portugal021 415 4125
China800 820 6027Russia8 495 929 9166
Denmark3 848 71 30Singapore800 6363 036
Ireland01 407 3054Spain91 749 76 53
Finland0800 1 17056Sweden08 587 704 21
France01 55...

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8Appendix
Camera specifications
CCD—1/2.5 in. CCD, 4:3 aspect ratio
Picture size—
7.1 MP: 3072 x 2304 pixels
6.3 MP (3:2): 3072 x 2048 pixels
5.0 MP: 2592 x 1944 pixels
3.1 MP: 2048 x 1536 pixels
1.9 MP: 1600 x 1200 pixels
Color display—2.0 in. (5 cm) color hybrid LCD; 480 x 240 (115 K) pixels
Color electronic viewfinder—LCD and EVF (not simultaneous); 0.2 in. (5.1 mm) 
201 K pixels
Preview (LCD/EVF)—Frame rate: 25.5 fps
Taking lens—10X optical zoom, aspheric all-glass lens,...

52www.kodak.com/go/support Appendix
Exposure metering—Multi-pattern, Center-spot, Center-weighted (available in 
PA S M  m o d e s  o n l y )
Exposure compensation—+/-2.0 EV with 1/3 EV step
Shutter speed—
Auto: 1/8–1/1600 sec. 
Shutter priority and Manual mode: 8 - 1/1000 sec.
ISO speed—
Auto: 64 to 160
Selectable: 64, 100, 200, 400, 800 (800 available only in 1.9 MP picture size.)
Electronic flash—Guide no. 10.6 (@ ISO 100); auto flash with pre-flash control.
Working range @ ISO Auto: 
2–16 ft (0.6–4.9...

Appendix
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 53
Internal storage capacity—32 MB internal memory (28 MB available for image 
storage. 1 MB equals one million bytes.)
Quickview—Ye s
Video output—NTSC or PAL
Power—CRV3; 2-AA lithium; 2-AA Ni-MH; Kodak Ni-MH rechargeable digital 
camera battery (KAA2HR); 3V AC adapter
Communication with computer—USB 2.0 (PIMA 15740 protocol), via USB cable 
(U-8), EasyShare camera dock or printer dock
PictBridge support—Ye s
Self-timer—2 or 10 seconds, or 2-shot
Sound feedback—All On,...

54www.kodak.com/go/support Appendix
* When you change to Auto or Red Eye in these modes, it becomes the default until 
you change it.
P, A, S, or MAuto*Auto, Off, Fill Flash, Red Eye
NightAutoAuto, Off, Fill Flash, Red Eye
Scene modes
ChildrenAuto*Auto, Off, Fill Flash, Red Eye
PartyRed Eye*Auto, Off, Fill Flash, Red Eye
BeachAuto*Auto, Off, Fill Flash, Red Eye
FlowerOffOff, Fill Flash
FireworksOffOff
SnowAuto*Auto, Off, Fill Flash, Red Eye
BacklightFillFill
Close-upOffOff, Fill Flash
Night PortraitRed...