Kodak EasyShare Printer Dock 6000 User Manual

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Chapter 7
Print is dark. The captured image is 
too dark.Try re-taking the picture under 
better lighting conditions or change 
the exposure compensation in your 
camera.
Edit the picture using the computer 
and Kodak EasyShare software.
High print head 
temperature.Make sure the printer dock is not 
placed in direct sunlight or is not 
operating in a high-temperature 
environment. Let the printer dock 
cool down for 5 minutes. 
Cooling vents may be 
blocked or dirty.Check that the cooling vents are not 
blocked or dirty (page 3).
Pictures are 
cropped.  Your camera is set at 
(4:3) aspect ratio.Set your camera to Best (3:2) 
picture quality.
Adjust cropped pictures using the 
computer and Kodak EasyShare 
software. 
Printing
ProblemCauseAction/Solution
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Chapter 7
Nothing happens 
when you try to 
print.The AC power cord is 
not securely 
connected.Check the connections (page 5) 
and try again.
The paper tray is 
improperly installed.Remove the paper tray, check that 
paper is properly loaded, and re-
install (page 7).
The paper tray is 
empty.Check that the paper light appears, 
then load paper (page 7).
The color cartridge is 
improperly installed.Re-install the color cartridge 
(page 6).
The color cartridge is 
depleted. Check that the color cartridge light 
appears, then install a new color 
cartridge (page 6).
...from the 
camera.The camera is not in 
the printer dock or is 
improperly seated.Replace the camera on the printer 
dock (page 13) and try again.
There are no pictures 
in the camera.Check the camera’s internal 
memory and memory card. 
Printing
ProblemCauseAction/Solution
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Chapter 7
...from the 
computer.The USB cable is not 
securely connected.Check the connections (page 26) 
and try again.
The print job is paused 
or held in the print 
queue.Access the printer menu for your 
system. Make sure no check mark 
appears next to the Pause Printing 
option.
The battery monitor or 
similar software runs 
constantly.Close that software before starting 
the Kodak software.
The computer is 
transferring images.Wait a few seconds, then try to print 
from the computer.
The computer is 
unable to detect the 
printer dock or the 
camera.
1Finish the current print job (if 
in standalone mode).
2End slide show (if it is 
running).
3Check the connections 
(page 26) and try again.
Printing
ProblemCauseAction/Solution
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Chapter 7
...from the 
computer 
(continued).There are too many 
applications running 
on your computer.1Disconnect the USB cable from 
the printer dock (page 26).
2Close all software applications.
3Reconnect the USB cable 
(page 26) to the printer dock.
Some Advanced Power 
Management utilities 
on laptops turn off 
ports to save battery 
life.See the power management section 
of your laptop user’s guide to 
disable this feature.
The software is not 
fully or properly 
installed on the 
computer.
1Disconnect the USB cable from 
the printer dock.
2Close all software applications.
3Uninstall the software 
(page 24).
4Re-install the Kodak EasyShare 
printer dock 6000 software 
(page 24).
5Reconnect the USB cable to the 
printer dock (page 26).
Computer is not 
running efficiently.Consider upgrading your computer 
to meet the recommended system 
requirements (page 23).
Printing
ProblemCauseAction/Solution
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Chapter 7
Printing is slow. High print head 
temperature.Make sure the printer dock is not 
placed in direct sunlight or is not 
operating in a high-temperature 
environment. Let the printer dock 
cool down for 5 minutes. 
Cooling vents may be 
blocked or dirtyCheck that the cooling vents are not 
blocked or dirty (page 3).
Picture file size is 
large.Check your computer configuration 
for memory.
There are too many 
applications running 
on your computer.
1Disconnect the USB cable from 
the printer dock (page 26).
2Close all software applications.
3Reconnect the USB cable 
(page 26) to the printer dock.
Computer is not 
running efficiently.Consider upgrading your computer 
to meet the recommended system 
requirements (page 23).
Printing
ProblemCauseAction/Solution
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Chapter 7
Problems Transferring Pictures
Transferring Pictures
ProblemCauseAction/Solution
Cannot transfer 
pictures to the 
computer.The Transfer button was 
not pressed.Press the Transfer button.
The AC power adapter or 
USB cable is not securely 
connected.Check the connections 
(page 26) and try again.
The camera was 
removed from the 
printer dock during 
picture transfer.Replace the camera on the 
printer dock (page 13) and 
try again.
There are too many 
applications running on 
your computer.Close all software 
applications and try again.
The software is not fully 
or correctly installed on 
the computer.
1Disconnect the USB cable 
from the printer dock.
2Close all software 
applications.
3Uninstall the software: 
(page 24).
4Re-install the Kodak 
EasyShare software 
(page 24).
5Reconnect the USB cable 
to the printer dock 
(page 26).
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Chapter 7
Printer Dock Status Lights
Cartridge Light
Light StatusCauseAction/Solution
Light glows steady 
redThe color cartridge is 
depleted.Install a new color 
cartridge (page 6).
Light blinks red The color cartridge is 
improperly installed.Remove and re-install 
the color cartridge 
(page 6).
There is a color cartridge 
jam.Install a new color 
cartridge (page 6).
Light off The color cartridge is 
properly installed.None required.
Paper Light
 Light StatusCauseAction/Solution
Light glows steady 
redThe paper tray is empty. Load paper (page 7).
Light blinks red The paper tray is improperly 
installed.Remove the paper tray, 
check that paper is 
properly loaded, and re-
install (page 7).
There is a paper jam. Clear the paper jam 
(page 35).
Light off The paper tray is properly 
installed and has an ample 
supply of paper.None required.
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Chapter 7
Battery Charging Lights
Light StatusCauseAction/Solution
No lights Camera is not properly seated in 
the printer dock.Place the camera in the 
printer dock (page 13) or 
readjust the camera 
placement.
Camera is turned on. Turn off the camera.
Correct battery is not installed.  Install a Kodak EasyShare 
Ni-MH rechargeable battery 
pack or Kodak EasyShare 
Li-Ion rechargeable battery 
(page 11).
Green lights
Battery is less than half charged. Leave camera on dock to 
continue charging.
Battery is more than half charged.
Battery is fully charged. Leave camera on the dock 
to maintain charge.
One green 
lightCamera was placed in camera 
dock.None; dock is checking the 
charge status of the battery.
Red light 
(blinking) Battery is not properly installed. Re-install the battery.
Battery or connector pin is 
damaged.Check for damage.
Camera and battery have been 
exposed to extreme 
temperatures.Slowly return the camera 
and battery to room 
temperature.
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Chapter 7
Print Mode Lights
Light StatusCauseAction/Solution
One light glows 
steady greenThe respective print option is 
available and selected.None required.
To change modes, push 
the Print mode button 
repeatedly (page 9). All lights are off There are no pictures in the 
camera.
The camera is in (auto 
power-off).Press the Print button or 
any button.
Print Light
Light StatusCauseAction/Solution
Light glows steady 
greenThe printer dock is ready for 
printing.None required.
Light blinks green The printer dock is printing.
Transfer Light
Light StatusCauseAction/Solution
Light glows steady 
greenThe printer dock is ready for 
transferring pictures.None required.
Light blinks green Pictures are being 
transferred to the computer.
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Chapter 7
Light is off There are no pictures in the 
camera.None required.
The camera is not in the 
printer dock or is improperly 
seated.Place the camera in the 
printer dock (page 13) 
or readjust the camera 
placement.
The printer dock is not 
connected to the computer.Connect the printer 
dock to the computer 
(page 23).
The camera is in auto power-
off.Press any button.
The printer dock is either 
printing in standalone mode 
or running a slide show.The Transfer button is 
disabled.
The computer is not running. Turn on the computer.
Transfer Light
Light StatusCauseAction/Solution
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