Kodak C1013 Users Guide

							Transferring and printing pictures
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 35
Transferring pictures with the USB cable
NOTE:  Visit www.kodak.com/go/howto for an online tutorial on connecting. 
Also available for transferring
You can also use these Kodak products to transfer your pictures and videos.

Kodak EasyShare camera dock, Kodak EasyShare printer dock

Kodak multi-card reader, Kodak SD/SDHC multimedia card reader-writer
Purchase these and other accessories at a dealer of Kodak products or visit 
www.kodak.com/go/c1013accessories.
Turn on the camera.3
2Connect the USB cable (U-8).
1Turn off the camera.
Kodak EasyShare software opens on your computer 
and prompts you through the transfer process.
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							36www.kodak.com/go/support Transferring and printing pictures
Printing pictures 
Direct printing with an EasyShare all-in-one printer
Your camera is compatible with PictBridge technology, so you can print directly to 
PictBridge enabled printers. You need a camera with fully charged battery, a 
PictBridge enabled printer, and a USB cable.
Connecting the camera to an EasyShare all-in-one printer
1Turn off the camera and printer.
2Connect the appropriate USB cable from the camera to the printer.
Printing from an EasyShare all-in-one printer
1Turn on the printer. Turn on the camera. 
The PictBridge logo is displayed, followed by the current picture and menu. (If no 
pictures are found, a message is displayed.) If the menu turns off, press any button to 
redisplay it.
2Highlight a printing option, then press OK.
Current Picture—Press   to choose a picture. Choose the number of copies.
Tagged Pictures—If your printer is capable, print pictures that you tagged for 
printing and choose a print size.
Index Print—Print thumbnails of all pictures. (This option requires one or more 
sheets of paper.) If the printer is capable, choose a print size.
All Pictures—Print all pictures in internal memory, on a card, or in Favorites. 
Choose the number of copies.
Image Storage—Access Auto or Internal Memory.
NOTE:  During direct printing, pictures are not permanently transferred or saved to the printer. To transfer 
pictures to your computer, see page 34. In Favorites mode, the current favorite picture is displayed.
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							Transferring and printing pictures
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Disconnecting the camera from an EasyShare all-in-one printer
1Turn off the camera and printer.
2Disconnect the USB cable from the camera and the printer.
Using a printer that is not PictBridge enabled
After you transfer pictures from the camera to your computer, you can print them from 
EasyShare software. For details, see Help in EasyShare software.
Ordering prints online
Kodak Gallery (www.kodakgallery.com) is one of the many online print services 
offered in the Kodak EasyShare software. You can easily:

Upload your pictures.

Edit, enhance, and add borders to your pictures.

Store pictures, and share them with family and friends.

Order high-quality prints, photo greeting cards, frames, and albums—and have 
them delivered to your door.
Printing from an optional SD or SDHC card

Automatically print tagged pictures when you insert your card into a printer with 
an SD/SDHC card slot. See your printer user’s guide for details.

Make prints at an SD-capable Kodak picture maker/picture kiosk. (Contact a 
location before visiting. Visit www.kodak.com/go/picturemaker.)

Take the card to your local photo retailer for professional printing.
Printing with an EasyShare print dock
Dock your camera to the Kodak EasyShare printer dock and print directly—with or 
without a computer. To see which EasyShare camera and printer docks are compatible 
with your camera, visit www.kodak.com/go/dockcompatibility.
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							38www.kodak.com/go/support Transferring and printing pictures
Dock compatibility for your camera
To see which Kodak EasyShare docks are compatible with your camera, visit 
www.kodak.com/go/dockcompatibility.
Purchase camera docks, printer docks, and other accessories at a dealer of Kodak 
products or visit www.kodak.com/go/c1013accessories.
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							www.kodak.com/go/support 39
6Troubleshooting
For step-by-step product support, visit www.kodak.com/go/c1013support and select 
Interactive Troubleshooting & Repairs.
Camera problems
If...Try one or more of the following
Camera does not 
turn on.
Install new batteries (see page 1). 

Charge rechargeable batteries.
Camera does not 
turn off.

Remove the battery, then reinsert or replace it. If the camera still does 
not function, visit www.kodak.com/go/c1013support and select 
Interactive Troubleshooting & Repairs.
Pictures remaining 
number does not 
decrease after 
taking a picture.

The camera is operating normally. Continue taking pictures.
Short battery life 
with  Ko dak  Ni-M H  
rechargeable 
digital camera 
batteries.

Wipe the contacts with a clean, dry cloth (see page 51) before loading 
batteries in the camera.

Limit the following activities that quickly deplete battery power: 
reviewing pictures/videos on the LCD; excessive use of the flash.

If you own an EasyShare camera dock series 3 or EasyShare printer 
dock series 3, use the Battery Refresh feature.
Stored pictures are 
corrupted.

Retake pictures. Do not remove card while the camera is accessing it. 
Keep rechargeable batteries charged.

Transfer pictures to the computer (see page 35).
In Review mode, 
you do not see a 
picture (or the 
expected picture) 
on the LCD screen.

Check the image storage location setting (see page 27).
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							40www.kodak.com/go/support Troubleshooting
In Review mode, a 
blue or black 
screen is displayed 
instead of a 
picture.
Transfer the picture to the computer (see page 35).

Take another picture. If problem continues, try internal memory and/or 
another memory card.
Shutter button 
does not work.

Turn on the camera (see page 2).

Transfer pictures to the computer (see page 35), delete pictures from 
the camera (see page 14), switch image storage locations (see 
page 27), or insert a card with available memory (see page 3).
Picture is too light.

Move so there is at least 2 ft (0.6 m) between the camera and the 
subject.

Decrease Exposure Compensation (see page 29).
Picture is not clear.

Clean the lens (see page 48).

Make sure your camera is not in Close-up mode.

Move so there is at least 2 ft (0.6 m) between the camera and the 
subject.

Place the camera on a flat, steady surface or use a tripod.
Picture is too dark.

Turn on the flash (see page 7).

Move so there is no more than 10.5 ft (3.2 m) in wide angle and 
5.9 ft (1.8 m) in telephoto between the camera and the subject.

Use Fill flash (see page 7) or change your position so light is not 
behind the subject.

Increase Exposure Compensation (see page 29).
Camera does not 
recognize 
SD/SDHC card.

Purchase a certified SD or SDHC card.

Insert a card into the slot, then push to seat (see page 3).
Camera freezes up 
when a card is 
inserted or 
removed.

Turn the camera off, then back on. Make sure the camera is turned off 
before inserting or removing a card.
If...Try one or more of the following
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							Troubleshooting
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 41
Camera/computer communications
Memory card full.
Insert a new card (see page 3).

Transfer pictures to the computer (see page 35).

Delete pictures/videos (see page 14).
Memory card and 
internal memory 
full.

Transfer pictures to the computer (see page 35).

Delete pictures/videos (see page 14), or insert a new card 
(see page 3).
If...Try one or more of the following
The computer does 
not communicate 
with the camera.
Visit www.kodak.com/go/c1013support.

Turn on the camera (see page 2).

Install new batteries (see page 1) or charge rechargeable batteries.

Connect the USB cable to camera and computer port (see page 35).

Install the software (see page 34).

Disconnect the USB cable. Close all software applications. Re-install 
the software (see page 34).

Disconnect camera from the computer. Close all software applications, 
reconnect camera.
Cannot transfer 
pictures. 
(The Add New 
Hardware Wizard 
cannot locate 
drivers.)

Disconnect the USB cable. (If using camera dock or printer dock, 
disconnect cable and remove camera from dock). Close all open 
applications. Re-install the software (see page 34).

Disconnect the USB cable. Close all software applications. Re-install 
the software (see page 34).
If...Try one or more of the following
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							42www.kodak.com/go/support Troubleshooting
LCD screen messages
If...Try one or more of the following
No images to 
display
Change image storage location setting (see page 27).
Memory card 
requires 
formatting

Insert a new card (see page 3) or format the card (see page 28).
Caution: Formatting a card deletes all pictures and videos, 
including protected files.
Memory card 
cannot be read 
(Please format 
memory card or 
insert another 
card)
Only one USB 
connection 
allowed.
Disconnect cable 
or remove camera 
from dock.

Unplug the USB cable from the camera.
Internal memory 
requires 
formatting

Format the internal memory (see page 28).
Caution: Formatting deletes all pictures and videos, including 
protected files. (Formatting internal memory also deletes email 
addresses, tag names, and Favorites. To restore them, see the 
Kodak EasyShare software Help.) Internal memory 
cannot be read 
(Please format 
internal memory)
No memory card 
(Files not copied)

Insert a card (see page 3).
Not enough space 
to copy files (Files 
not copied)

Delete pictures from the image storage location you are copying to 
(see page 14), or insert a new card (see page 3).
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							Troubleshooting
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Memory card is 
locked (Insert new 
memory card)
Insert a new card (see page 3), move the switch on the card to unlock 
the card, or change the image storage location to internal memory 
(see page 27).
Read-only memory 
card. 
Remove write 
protection to 
capture or write to 
card.
Memory card is 
unusable (Insert 
new memory card)

Insert a new card (see page 3).
Date and time 
have been reset

Reset the clock (see page 2).
No address book 
on camera 
(Connect with 
computer to 
import address 
book)

Create and copy address book from computer. See the Kodak 
EasyShare software Help.
High camera 
temperature. 
(Camera will be 
turned off.)

Leave the camera off for 10 minutes, then turn it back on.
If the message reappears, visit www.kodak.com/go/c1013support and 
select Interactive Troubleshooting & Repairs.
Unrecognized file 
format

Transfer the picture to the computer (see page 35), or delete it (see 
page 14).
Camera error 
#XXXX. See user’s 
guide.

Turn camera off, then back on. If the message reappears, visit 
www.kodak.com/go/c1013support and select Interactive 
Troubleshooting & Repairs.
If...Try one or more of the following
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							44www.kodak.com/go/support
7Getting help
Helpful links
Camera
Software
Other
Email, write, or phone customer supportwww.kodak.com/go/contact
Get support for your product (FAQs, 
troubleshooting information, arrange for repairs, 
etc.)www.kodak.com/go/c1013support
Purchase camera accessories (camera docks, 
printer docks, lenses, cards, etc.)www.kodak.com/go/c1013accessories
Download the latest camera firmware and 
softwarewww.kodak.com/go/c1013downloads
See online demonstrations of your camerawww.kodak.com/go/howto
Get information on EasyShare softwarewww.kodak.com/go/easysharesw (or click 
the Help button in EasyShare software)
Get help with the Windows operating system and 
working with digital pictureswww.kodak.com/go/pcbasics
Get support for other cameras, software, accessorieswww.kodak.com/go/support
Get information on Kodak EasyShare printer dockswww.kodak.com/go/printerdocks
Get information on Kodak inkjet productswww.kodak.com/go/inkjet 
Optimize your printer for truer, more vibrant colorswww.kodak.com/go/onetouch 
Register your camerawww.kodak.com/go/register
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