Key Voice Voice Processing System Installation And Maintenance Manual

INSTALLATION AND MAINTENANCE MANUAL 4/00TOC-57.13.2 Using Wildcard Characters in Translation Rules........................................................7-70
7.13.3 Storing the Calling Party’s Number..........................................................................7-70
7.13.4 Using Reason Codes................................................................................................7-71
7.13.5 Specifying Rules for Recording...

INSTALLATION AND MAINTENANCE MANUAL 4/00TOC-67.24.3 Troubleshooting Call Recording.............................................................................7-105
7.25 Specifying Dial Rules.....................................................................................................7-105
7.25.1 Using the Insert Rule.............................................................................................7-106
7.25.2 Using the Delete...

INSTALLATION AND MAINTENANCE MANUAL 4/00TOC-713.1.11 Adjusting the Rhetorex Configure File..................................................................13-12
13.2 Using Train for Dialogic Boards in DOS-based VP Systems.............................................13-13
13.2.1 Connecting Lines for Training to the Board.............................................................13-13
13.2.2 Running the Train...

INSTALLATION AND MAINTENANCE MANUAL 4/00TOC-820.1.1 Dialogic Board Installation Considerations................................................................20-1
20.1.2 Installing a DIALOG/4 Board (DOS-based VP Systems)...........................................20-1
20.1.3 Installing a ProLine/2V Board (DOS-based VP Systems)...........................................20-4
20.1.4 Installing a D/41D Board (DOS-based VP Systems)..................................................20-6
20.1.5 Installing a D/41E...

INSTALLATION AND MAINTENANCE MANUAL 4/00TOC-922.2.6 Installing and Setting up Unified Messaging and E-mail Reader Features on a
Client PC........................................................................................................................22-16
22.2.7 Using Unified Messaging and E-mail Reader Features.............................................22-20
23. Installing Optional Modules.........................................................................................23-1
23.1...

INSTALLATION AND MAINTENANCE MANUAL 4/00TOC-1026. Using the IVR Module....................................................................................................26-1
26.1 What is IVR?...................................................................................................................26-1
26.2 Setting Up an IVR Box.....................................................................................................26-1
26.2.1 What Does an IVR Box...

INSTALLATION AND MAINTENANCE MANUAL 4/00TOC-1129. Program Screens............................................................................................................29-1
29.1 DOS-based VP System—System Information Screens........................................................29-1
29.1.1 Automatic Mailbox Allocation Screen......................................................................29-1
29.1.2 Business Hours...

INSTALLATION AND MAINTENANCE MANUAL 4/00TOC-1229.3.15 General Information Screen, Transfer Options Tab................................................29-23
29.3.16 Holidays Screen..................................................................................................29-24
29.3.17 Line Information Screen.......................................................................................29-24
29.3.18 PBX Information Screen, Miscellaneous...

INSTALLATION AND MAINTENANCE MANUAL 4/001-11. Overview
1.1 What Does This Voice Processing System Do?In its simplest form, this voice processing system, or VP system as it is referred to as in this manual, acts
like a telephone receptionist.  It answers incoming calls and transfers them to the appropriate extension.  If
the called extension is not available (busy or no answer), the VP system offers to take a message or try an
alternative extension.
VP system functionality includes:
· Automated attendant...

INSTALLATION AND MAINTENANCE MANUAL 4/001-2In a typical office environment, the live attendant takes a message from a caller and writes it down on a
piece of paper.  The attendant then places the slip in the recipient’s in-box or mailbox.  The box owner
then retrieves and reads the message placed in the box.
In contrast, the VP system records a message from a caller and places it in a voice mailbox.  The mailbox
owner can later retrieve the message by calling into the VP system and listening to the...