IBM Thinkpad R30 R31 Manual
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Keyboard/TrackPoint-Related Symptoms Symptom/Error FRU/Action in Sequence Keyboard (one or more keys) doesn’t work.vGo to“FRU tests”on page 54. vReseat keyboard cable. vKeyboard vSystem board TrackPoint does not work.vGo to“FRU tests”on page 54. vReseat keyboard cable. vKeyboard vSystem board Indicator-Related Symptoms Symptom/Error FRU/Action in Sequence Indicator incorrectly remains off or on, but system runs correctly.vReseat Inveter/LED board (13.3″/14.1″) vInveter/LED board (13.3″/14.1″) vSystem board vCoaxial cable Power-Related Symptoms Symptom/Error FRU/Action in Sequence Power shuts down during operation.vGo to“Power systems checkout”on page 36. vAC Adapter vBattery assembly vKeyboard vSystem board The system doesn’t power on.vGo to“Power systems checkout”on page 36. vAC Adapter vBattery assembly vKeyboard vSystem board The system doesn’t power off.vGo to“Power systems checkout”on page 36. vHold and press the power switch for more than 4 seconds. vKeyboard vSystem board MT 2656, 2657, 267645
Symptom/Error FRU/Action in Sequence Battery can’t be charged. vGo to“Power systems checkout”on page 36. vBattery assembly vSystem board Memory-Related Symptom Symptom/Error FRU/Action in Sequence Memory count (size) appears different from the actual size. (The main memory with 8MB of VGA.)vGo to“FRU tests”on page 54. vEnter BIOS Utility and execute ″Load Setup Default Settings″; then reboot the system. vDIMM vSystem board Audio-Related Symptoms Symptom/Error FRU/Action in Sequence Internal speakers make noise or emit no sound.vSpeaker volume control vGo to“FRU tests”on page 54. vSpeaker(s) External speakers make noise or emit no sound.vSpeaker volume control vGo to“FRU tests”on page 54. vSpeaker(s) In DOS or Windows, multimedia programs, no sound comes from the computer. (Only system beeps are heard at power-on.)vSpeaker volume control vGo to“FRU tests”on page 54. vSpeaker(s) PC Card (PCMCIA)-Related Symptoms Symptom/Error FRU/Action in Sequence System cannot detect the PC Card (PCMCIA)vPC Card (PCMCIA) holder assembly vSystem board PCMCIA slot pin is damaged.PC Card (PCMCIA) holder assembly 46ThinkPad R30/R31 HMM
Power Management-Related Symptoms Symptom/Error FRU/Action in Sequence The system doesn’t enter hibernation mode.vGo to“Hibernation mode”on page 29. vBoot an operating system and pressFn+F12and see if the computer enters hibernation mode. vKeyboard vHard disk drive connector vHard disk drive vSystem board The system doesn’t resume from hibernation mode.vGo to“Hibernation mode”on page 29. vHard disk drive connector vHard disk drive vSystem board The system doesn’t enter into or resume from sleep mode after closing the LCD.vLid switch vSystem board vLid close action in the power operation properties of the OS System configuration does not match the installed devices.vEnter BIOS Utility and execute ″Load Setup Default Settings″; then reboot the system. vReseat Hard disk/diskette/CD-ROM drive connector. System hangs intermittently.vReseat hard disk/diskette/CD-ROM drive connector. vFan ASM (go to“FRU tests”on page 54). vSystem board Peripheral-Device-Related Symptoms Symptom/Error FRU/Action in Sequence External display does not work correctly.vBoth display mode, press Fn+F7. vSystem board Printer problems. vRun printer self-test. vPrinter driver vPrinter cable vEnsure that″Parallel Port″in the ″Config sub-menu″menu of the BIOS Utility is correctly set. vSystem board MT 2656, 2657, 267647
Symptom/Error FRU/Action in Sequence Parallel port device problems.vDevice driver vDevice cable vDevice vEnsure that″Parallel Port″in the ″Config sub-menu″menu of the BIOS Utility is correctly set. vSystem board Modem-Related Symptom Symptom/Error FRU/Action in Sequence Internal modem does not work correctlyvGo to“FRU tests”on page 54. vModem connector vModem board vSystem board Operating System-Related Symptom Symptom/Error FRU/Action in Sequence Operating system not foundvCheck that the operating system has no failure and is installed correctly. vCheck the Boot device list in the startup/Boot sub-menu is enabled on each bootable device. vEnter IBM BIOS Setup Utility and see whether the hard disk drive and the diskette drive are properly identified. vReseat the hard disk drive. vReinstall the operating system. vDiskette drive vHard disk drive vSystem board Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as cosmic radiation, electronic discharge, or software errors. FRU replacement should only be considered when a recurring problem exists. When analyzing on intermittent problem, do the following: 48ThinkPad R30/R31 HMM
1. Run the diagnostic test for the system board at least 10 times. 2. If no error is detected, do not replace any FRUs. 3. If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors. Undetermined Problems The diagnostic tests did not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow the procedures below to isolate the failing FRU. Verify that the power supply being used at the time of the failure is operating correctly. 1. Power off the computer. 2. Check the cables, wires, and connectors for short circuits and open circuits. Visually check them for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: vNon-IBM devices vPrinter, external mouse & keyboard, and other external devices vBattery pack vHard disk drive vCD-ROM drive/Diskette drive (optional) vPC Card (PCMCIA) 4. Power on the computer. 5. Determine if the problem has changed. 6. If the problem does not occur again, reconnect the removed devices one at a time until you find the failing FRU. 7. If the problem remains, replace the following FRUs one at a time. Do not replace a non-defective FRU. vHard disk drive connection board vLCD assembly vSystem board MT 2656, 2657, 2676 49
ThinkPad R30 This section applies to the following models: 2656, 2657, 2676. 50ThinkPad R30/R31 HMM
Product overview The following shows an overview of the system features. Feature Description Processor Intel Pentium III Celeron processor 800/100, 900/100 MHz, 1 GHz, L2 cache Bus architecture Host bus 64bits/100 MHz, PCI 32 bits/33 MHz, ISA 16 bits/8.33 MHz, PCMCIA 16 bits/33MHz, Cardbus 32 bits/32 MHz System memory 64 MB or 128 MB base main memory on system board PC 133 Two 144pins SODIMM slots supports 64 MB, 128MB, 256MB, and 512MB DIMM card Maximum frequency: PC 133 Maximum size: 1024 MB CMOS RAM 242 bytes + 4 Kbytes Video Trident Cyberblade Aladdin i1 with 2D/3D Graphics accelerator. 8MB Video RAM (share with system memory) 13.3–inch, 32 bit true colors, 1024x768 pixel TFT XGA color LCD 14.1–inch, 32 bit true colors, 1024x768 pixel TFT XGA color LCD Audio AC97 audio based on the Ali M1535 AC link DMA engine 16–bit audio Internal stereo speakers Diskette drive (optional) External 1.44MB (3–mode), 3.5 inch floppy drive via USB interface (Bootable) Hard disk drive 10GB, 15GB or 30GB, 2.5–inch 9.5mm height, E-IDE interface CD-ROM drive CD-ROM: 5.25–inch, 24X speed, E-IDE interface DVD—ROM : 8X speed DVD/ CD—RW : 6X DVD/ 4X, 24X CD-RW CD-RW Modem Integrated CDC soft Modem based on the Ali M1535 AC link DMA engine 56 Kbps Data/Fax Modem MT 2656, 2657, 267651
Feature Description Ethernet (optional) Intel 82550GY on board . It supports 10/100Mbps IEEE 1394 (optional) Ti TSB43AB22 1394 controller on board IEEE 1394.a 4–pin connector—no cable power 100Mbps, 200Mbps and 400Mbps PC Card (PCMCIA) One Type I/II or Type III I/O ports External monitor Speaker-out Microphone-in DC-in TV-out (S-Video out) Parallel Two USB IEEE 1394a (optional) Telephone (RJ11) LAN (RJ45, optional) Power 72–Watt AC Adapter 6–cell Li-Ion & 8–cell NiMH Battery Packs (Dumb Battery) Status indicatorsThe system-status indicators on the computer show the current status of your computer by their on or off states and colors (green and orange). Each indicator is identified with a symbol. The following shows the location and the 52ThinkPad R30/R31 HMM
meaning of each icon: 7 6 Symbol Color Meaning (1) Drive in use Green Data is being read from or written to the hard disk. Do not enter standby mode or power off the computer when this indicator is on. (2) Numeric lock Green The numeric keypad on the keyboard is enabled. You enable or disable the keypad by pressing and holding theShiftkey, and pressing theNumLkkey. For details, see theUser’s Reference. MT 2656, 2657, 267653
Symbol Color Meaning (3) Caps lock Green Caps Lock mode is enabled. All alphabetic characters(A-Z)are entered in capital letters without theShiftkey being pressed. You enable or disable the Caps Lock mode by pressing theCaps Lockkey. (4) Scroll lock Green Scroll Lock mode is enabled. TheArrowkeys can be used as screen-scroll function keys. The cursor cannot be moved with theArrow keys.Not all application programs support this function.You enable or disable Scroll Lock mode by pressing theScrLkkey. (5) Power on Green The computer is operational. This indicator is on when the computer is on. (6) Battery status Green Enough battery power remains for operation. Blinking greenThe battery power charges up to 80% full power Blinking orangeThe battery pack needs to be charged Orange The battery pack is being charged. (7) Standby mode Green The computer is in standby mode FRU testsThe following table shows the applicable test for each FRU using PC-Doctor. FRU Applicable test System board 1. CPU/Coprocessor (Diagnostics) 2. System board (Diagnostics) Power Battery (Diagnostics) LCD unit 1. Video Adapter (Diagnostics) 2. Video (Interactive Tests) 54ThinkPad R30/R31 HMM