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IBM Thinkpad A21e A22e I 1800 Manual

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Page 51

Symptom or error FRU or action, in sequence
0190
Critical low battery error.1.Charge the battery pack.
2. Battery pack.
0200
Hard disk error—The hard
disk is not working.1.Reseat the hard-disk
drive.
2. Load Setup Defaults in IBM
BIOS Setup Utility.
3. Hard-disk drive.
4. System board.
021x
Stuck key—Keyboard error.Run interactive tests of the
keyboard and the auxiliary
input device.
0220
Monitor type error—Monitor
type does not match the one
specified in CMOS.Load Setup Defaults in IBM
BIOS Setup...

Page 52

Symptom or error FRU or action, in sequence
0280
Previous boot incomplete—
Default configuration used.1.Load Setup Defaults in
IBM BIOS Setup Utility.
2. DIMM.
3. System board.
02D0
System cache error.
02B2
Incorrect drive A type.1.Diskette drive.
2. External FDD cable.
3. I/O card.
02F4
EISA CMOS not writable.1.Load Setup Defaults in
IBM BIOS Setup Utility.
2. Replace the backup battery.
3. System board.
02F5
DIMM test failure.1.DIMM.
2. System board.
02F6
Software NMI failure.1.DIMM.
2. System board....

Page 53

Error messages
Symptom or error FRU or action, in sequence
Device address conflict. 1.Load Setup Defaults in
IBM BIOS Setup Utility.
2. Backup battery.
3. System board.
Allocation error for device. 1.Load Setup Defaults in
IBM BIOS Setup Utility.
2. Backup battery.
3. System board.
Failing bits: nnnn. 1.DIMM.
2. System board.
Invalid system configuration
data.1.DIMM.
2. System board.
I/O device IRQ conflict. 1.Load Setup Defaults in
IBM BIOS Setup Utility.
2. Backup battery.
3. System board.
Operating...

Page 54

Beep symptoms
Symptom or error FRU or action, in sequence
One beep and a blank,
unreadable, or flashing LCD.1.Reseat the LCD
connector.
2. LCD assembly.
3. External CRT.
4. System board.
One long and two short beeps,
and a blank or unreadable
LCD.1.System board.
2. LCD assembly.
3. DIMM.
Two short beeps with error
codes.POST error. See“Numeric
error codes”on page 46.
Two short beeps with blank
screen.1.System board.
2. DIMM.
Two or more beeps, or a
continuous beep. Operating
System starts successfully.If...

Page 55

LCD-related symptoms
ImportantThe TFT LCD for the notebook computer contains
many thin-film transistors (TFTs). A small number of
dots that are missing, discolored, or always lighted
is characteristic of TFT LCD technology, but
excessive pixel problems can cause viewing
concerns. The LCD should be replaced if the
number of missing, discolored, or lighted dots in any
background is:
vSVGA:5 or more bright dots, 5 or more dark
dots, or a total of 9 or more bright and dark dots.
vXGA:8 or more bright dots, 8...

Page 56

Intermittent problems
Intermittent system hang problems can be due to a variety
of causes that have nothing to do with a hardware defect,
such as cosmic radiation, electrostatic discharge, or
software errors. FRU replacement should be considered
only when a problem recurs.
When analyzing an intermittent problem, do the following:
1. Run the diagnostic test for the system board in loop
modeat least 10 times.
2. If no error is detected, donotreplace any FRUs.
3. If any error is detected, replace the FRU...

Page 57

FRU replacement notices
This section contains notices related to removing and
replacing parts. Read this section carefully before replacing
any FRU.
Screw notices
Loose screws can cause a reliability problem. In IBM
ThinkPad computer, this problem is addressed with special
nylon-coated screws that have the following characteristics:
vThey maintain tight connections.
vThey do not easily come loose, even with shock or
vibration.
vThey are harder to tighten.
vThey should be used only once.
Do the following...

Page 58

vMake sure you use the correct screw. If you have a
torque screwdriver, tighten all screws firmly to the torque
shown in the table.Never use a screw that you
removed. Use a new one. Make sure the screws are
tightened firmly.
Retaining serial numbers
This section includes the following descriptions:
v“Restoring the serial number of the system unit”
v“Retaining the UUID”
Restoring the serial number of the system
unit
When the computer was manufactured, the EEPROM on
the system board was loaded with the...

Page 59

unique IDs until the year A.D. 3400. No two computers in
the world have the same number.
When you replace the system board, you must set the
UUID on the new system board as follows:
1. Install the ThinkPad hardware maintenance diskette
version 1.61, and restart the computer.
2. From the main menu, select4. Assign UUID.
A new UUID is created and written. If a valid UUID
already exists, it is not overwritten.
FRU replacement notices
ThinkPad A21e, A22e, i 180055 

Page 60

Removing and replacing a FRU
This section presents directions and drawings for use in
removing and replacing a FRU. Be sure to observe the
following general rules:
1. Do not try to service any computer unless you have
been trained and certified. An untrained person runs
the risk of damaging parts.
2. Before replacing any FRU, review“FRU replacement
notices”on page 53.
3. Begin by removing any FRUs that have to be removed
before the failing FRU. Any such FRUs are listed at the
top of the page. Remove them...
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