IBM Thinkpad A21e A22e I 1800 Manual
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IBM Mobile Systems ThinkPad Computer Hardware Maintenance Manual June 2001 ThinkPad A21e, A22e, i 1800 (MT 2655/2663/2664) This manual supports:
NoteBefore using this information and the product it supports, be sure to read the general information under “Notices” on page 137. Second Edition (June 2001) The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE LIMITED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer or express or implied warranties in certain transactions; therefore, this statement may not apply to you. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements or changes to the products or the programs described in this publication at any time. It is possible that this publication may contain references to, or information about, IBM products (machines and programs), programming, or services that are not announced in your country. Such references or information must not be construed to mean that IBM intends to announce such IBM products, programming, or services in your country. Requests for technical information about IBM products should be made to your IBM authorized dealer or your IBM marketing representative. © Copyright International Business Machines Corporation 2001. All rights reserved.Note to U.S. Government Users – Documentation related to restricted rights – Use, duplication, or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp. © Copyright IBM Corp. 2001
Contents Introduction.............1 Important service information.........1 Strategy for replacing FRUs........1 How to use error messages........2 Diskette compatibility matrix.........2 Safety notices: multilingual translations......3 Safety information............13 General safety............13 Electrical safety...........14 Safety inspection guide.........15 Handling electrostatic discharge-sensitive devices 16 Grounding requirements.........17 Laser compliance statement.........17 General descriptions..........21 Read this first.............21 What to do first:...........21 Related service information.........23 Service Web site...........23 Product recovery program........23 Passwords.............25 Power management..........28 Checkout guide............31 Testing the computer..........31 Detecting system information with PC-Doctor . . . 33 Power system checkout.........34 ThinkPad A21e, A22e, i 1800........37 Product overview............39 Specifications............39 Status indicators...........41 FRU Tests.............43 Fn key combinations..........44 Symptom-to-FRU index..........46 Numeric error codes..........46 Error messages...........49 Beep symptoms...........50 No beep symptoms..........50 LCD-related symptoms.........51 Intermittent problems..........52 Undetermined problems.........52 FRU replacement notices.........53 Screw notices............53 Retaining serial numbers.........54 Removing and replacing a FRU........56 1010 Battery pack...........57 1020 Backup battery..........58 1030 Hard-disk drive..........60 1040 DIMM............62 1050 Mini PCI adapter.........63 iii
1060 Ultrabay 2000 device........66 1070 Keyboard...........67 1080 Keyboard CRU insulator.......72 1090 Fan assembly..........73 1100CPU.............77 1110 PC Card slot assembly.......79 1120 Hinge cover...........81 1130 Keyboard bezel..........83 1140 Speaker............86 1150 Hard-disk bay..........89 1160 LED connector card........91 1170 Ultrabay 2000 slot.........93 1180 System board..........96 2010 LCD assembly..........98 2020 Front bezel...........104 2030 Inverter card..........106 2040 LCD panel...........108 2050 Sub card...........113 Locations..............115 Front view.............115 Rear view.............116 Bottom view............117 Parts list..............118 A21e, A22e and i 1800 model matrix.....118 Overall.............121 LCD FRUs............125 Keyboard.............128 Recovery CDs for i 1800 series......129 Recovery CDs for A22e series.......129 Miscellaneous parts..........131 Optional FRUs...........135 Common parts list..........136 Notices..............137 Trademarks............137 ivThinkPad A21e, A22e, i 1800 (MT 2655/2663/2664)
Introduction Important service information ImportantBIOS and device driver fixes are customer-installable. The BIOS and device drivers are posted on the IBM support site http://www.pc.ibm.com/support/ Advise customers to contact the PC Company HelpCenter at 800-772-2227 if they need assistance in obtaining or installing any diskette fixes. Customers in Canada should call IBM HelpPC at 800-565-3344 for assistance or download information. Strategy for replacing FRUs Before replacing partsMake sure that all diskette fixes are installed before replacing any FRUs listed in this manual. Use the following strategy to prevent unnecessary FRU replacement and service expense: vIf you are instructed to replace a FRU but the replacement does not correct the problem, reinstall the original FRU before you continue. vSome computers have both a processor board and a system board. If you are instructed to replace either the processor board or the system board, and replacing one of them does not correct the problem, reinstall that board, and then replace the other one. vIf an adapter or device consists of more than one FRU, any of the FRUs may be the cause of the error. Before replacing the adapter or device, remove the FRUs, one by one, to see if the symptoms change. Replace only the FRU that changed the symptoms. 1
AttentionThe setup configuration on the computer you are servicing may have been customized. Running Automatic Configuration may alter the settings. Note the current configuration settings (using the View Configuration option); then, when service has been completed, verify that those settings remain in effect. Strategy for replacing a hard-disk driveAlways try to run a low-level format before replacing a hard-disk drive. AttentionThe drive startup sequence in the computer you are servicing may have been changed. Be extremely careful during write operations such as copying, saving, or formatting. If you select an incorrect drive, data or programs can be overwritten. How to use error messages Use the error codes displayed on the screen to diagnose failures. If more than one error code is displayed, begin the diagnosis with the first error code. Whatever causes the first error code may also cause false error codes. If no error code is displayed, see if the error symptom is listed in the Symptom-to-FRU Index for the computer you are servicing. Diskette compatibility matrix The compatibility of each of the drives with the diskettes for it is as follows: Diskette driveDiskette capacityCompatibility 3.5-inch 1.0 MB Read and write 2.0 MB Read and write 4.0 MB Not compatibleImportant service information 2ThinkPad A21e, A22e, i 1800 (MT 2655/2663/2664)
Safety notices: multilingual translations The safety notices are provided in English, French, German, Italian, and Spanish, as follows: Safety notice 1Before the computer is powered-on after FRU replacement, make sure all screws, springs, and other small parts are in place and are not left loose inside the computer. Verify this by shaking the computer and listening for rattling sounds. Metallic parts or metal flakes can cause electrical shorts. Avant de remettre l’ordinateur sous tension après remplacement d’une unitéen clientèle, vérifiez que tous les ressorts, vis et autres pièces sont bien en place et bien fixées. Pour ce faire, secouez l’unitéet assurez-vous qu’aucun bruit suspect ne se produit. Des pièces métalliques ou des copeaux de métal pourraient causer un court-circuit. Bevor nach einem FRU-Austausch der Computer wieder angeschlossen wird, mußsichergestellt werden, daßkeine Schrauben, Federn oder andere Kleinteile fehlen oder im Gehäuse vergessen wurden. Der Computer mußgeschüttelt und auf Klappergeräusche geprüft werden. Metallteile oder-splitter können Kurzschlüsse erzeugen. Prima di accendere l’elaboratore dopo cheéstata effettuata la sostituzione di una FRU, accertarsi che tutte le viti, le molle e tutte le altri parti di piccole dimensioni siano nella corretta posizione e non siano sparse all’interno dell’elaboratore. Verificare ci ÚÚscuotendo l’elaboratore e prestando attenzione ad eventuali rumori; eventuali parti o pezzetti metallici possono provocare cortocircuiti pericolosi. Antes de encender el sistema despues de sustituir una FRU, compruebe que todos los tornillos, muelles y demás piezas pequeñas se encuentran en su sitio y no se encuentran sueltas dentro del sistema. Compruébelo agitando el sistema y escuchando los posibles ruidos que provocarían. Las piezas metálicas pueden causar cortocircuitos eléctricos. Safety notices Introduction3
Safety notice 2 DANGER: Some standby batteries contain a small amount of nickel and cadmium. Do not disassemble a standby battery, recharge it, throw it into fire or water, or short-circuit it. Dispose of the battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing. Use of an incorrect battery can result in ignition or explosion of the battery. Certaines batteries de secours contiennent du nickel et du cadmium. Ne les démontez pas, ne les rechargez pas, ne les exposez ni au feu niàl’eau. Ne les mettez pas en court- circuit. Pour les mettre au rebut, conformez-vousàla réglementation en vigueur. Lorsque vous remplacez la pile de sauvegarde ou celle de l’horloge temps réel, veillez àn’utiliser que les modèles cités dans la liste de pièces détachées adéquate. Une batterie ou une pile inappropriée risque de prendre feu ou d’exploser. Die Bereitschaftsbatterie, die sich unter dem Diskettenlaufwerk befindet, kann geringe Mengen Nickel und Cadmium enthalten. Sie darf nur durch die Verkaufsstelle oder den IBM Kundendienst ausgetauscht werden. Sie darf nicht zerlegt, wiederaufgeladen, kurzgeschlossen, oder Feuer oder Wasser ausgesetzt werden. Die Batterie kann schwere Verbrennungen oder Verätzungen verursachen. Bei der Entsorgung dieörtlichen Bestimmungen für Sondermüll beachten. Beim Ersetzen der Bereitschafts-oder Systembatterie nur Batterien des Typs verwenden, der in der Ersatzteilliste aufgeführt ist. Der Einsatz falscher Batterien kann zu Entzündung oder Explosion führen. (continued) Safety notices 4ThinkPad A21e, A22e, i 1800 (MT 2655/2663/2664)
Continuation of Safety notice 2 DANGER: Alcune batterie di riserva contengono una piccola quantitàdi nichel e cadmio. Non smontarle, ricaricarle, gettarle nel fuoco o nell’acqua né cortocircuitarle. Smaltirle secondo la normativa in vigore (DPR 915/82, successive disposizioni e disposizioni locali). Quando si sostituisce la batteria dell’RTC (real time clock) o la batteria di supporto, utilizzare soltanto i tipi inseriti nell’appropriato Catalogo parti. L’impiego di una batteria non adatta potrebbe determinare l’incendio o l’esplosione della batteria stessa. Algunas baterías de reserva contienen una pequeña cantidad de níquel y cadmio. No las desmonte, ni recargue, ni las eche al fuego o al agua ni las cortocircuite. Deséchelas tal como dispone la normativa local. Utilice sólo baterías que se encuentren en la lista de piezas. La utilizaciónde una batería no apropiada puede provocar la ignición o explosión de la misma. Safety notices Introduction5
Safety notice 3 DANGER: The battery pack contains small amounts of nickel. Do not disassemble it, throw it into fire or water, or short-circuit it. Dispose of the battery pack as required by local ordinances or regulations. Use only the battery in the appropriate parts listing when replacing the battery pack. Use of an incorrect battery can result in ignition or explosion of the battery. La batterie contient du nickel. Ne la démontez pas, ne l’exposez ni au feu niàl’eau. Ne la mettez pas en court- circuit. Pour la mettre au rebut, conformez-vousàla réglementation en vigueur. Lorsque vous remplacez la batterie, veillezà n’utiliser que les modèles cités dans la liste de pièces détachées adéquate. En effet, une batterie inappropriée risque de prendre feu ou d’exploser. Akkus enthalten geringe Mengen von Nickel. Sie dürfen nicht zerlegt, wiederaufgeladen, kurzgeschlossen, oder Feuer oder Wasser ausgesetzt werden. Bei der Entsorgung dieörtlichen Bestimmungen für Sondermüll beachten. Beim Ersetzen der Batterie nur Batterien des Typs verwenden, der in der Ersatzteilliste aufgeführt ist. Der Einsatz falscher Batterien kann zu Entzündung oder Explosion führen. La batteria contiene piccole quantitàdi nichel. Non smontarla, gettarla nel fuoco o nell’acqua né cortocircuitarla. Smaltirla secondo la normativa in vigore (DPR 915/82, successive disposizioni e disposizioni locali). Quando si sostituisce la batteria, utilizzare soltanto i tipi inseriti nell’appropriato Catalogo parti. L’impiego di una batteria non adatta potrebbe determinare l’incendio o l’esplosione della batteria stessa. Las baterías contienen pequeñas cantidades de níquel. No las desmonte, ni recargue, ni las eche al fuego o al agua ni las cortocircuite. Deséchelas tal como dispone la normativa local. Utilice sólo baterías que se encuentren en la lista de piezas al sustituir la batería. La utilización de una bateríano apropiada puede provocar la ignición o explosiónde la misma. Safety notices 6ThinkPad A21e, A22e, i 1800 (MT 2655/2663/2664)