HP Stream 8 Service Manual

							Remove the WLAN antenna:
1.Release the WLAN antenna cable from the retention clips (1) built into the display panel assembly.
2.Detach the WLAN antenna transceiver (2) from the display panel assembly. (The WLAN antenna 
transceiver is attached to the display panel assembly with double-sided adhesive.)
3.Remove the WLAN antenna cable and transceiver.
Reverse this procedure to install the WLAN antenna.
WLAN antenna35 
						

							6Using HP PC Hardware Diagnostics (UEFI)
HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run 
diagnostic tests to determine whether the tablet hardware is functioning properly. The tool runs outside the 
operating system so that it can isolate hardware failures from issues that are caused by the operating 
system or other software components.
To start HP PC Hardware Diagnostics (UEFI):
1.Turn off the tablet.
2.Press and hold the Volume down button.
3.While continuing to hold the Volume down button, press the Power button to turn on the tablet.
The Startup menu is displayed.
4.Press f2 at the bottom of the screen.
5.When the diagnostic tool opens, select the type of diagnostic test you want to run, and then follow the 
on-screen instructions.
NOTE:If you need to stop a diagnostic test, press esc.
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device
NOTE:Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English only.
There are two options to download HP PC Hardware Diagnostics to a USB device:
Option 1: HP PC Diagnostics homepage—Provides access to the latest UEFI version
1.Go to http://hp.com/go/techcenter/pcdiags.
2.Tap the UEFI Download link, and then select Run.
Option 2: Support and Drivers pages—Provide downloads for a specific product for earlier 
and later versions
1.Go to http://www.hp.com.
2.Tap Support, located at the top of the page, and then tap Download Drivers.
3.In the text box, enter the product name, and then tap Go.
– or –
Tap Find Now to let HP automatically detect your product.
4.In the Diagnostic section, tap HP UEFI Support Environment.
– or –
5.Tap Download, and then select Run.
36Chapter 6   Using HP PC Hardware Diagnostics (UEFI)   
						

							7Specifications
 MetricU.S.Dimensions (portrait orientation)Height20.9 cm8.2 inWidth12.4 cm4.9 inDepth0.9 cm0.4 inWeight (HP Stream 8 Tablet 59xx model)410 g0.90 lbWeight (HP Stream 8 Tablet 58xx model)405 g0.89 lbOperating voltage and current5 V dc @ 3A - 15WNOTE:This product is designed for IT power systems in Norway with phase-to-phase voltage not exceeding 240 V rms.NOTE:The tablet operating voltage and current can be found on the system regulatory label.TemperatureOperating5°C to 35°C41°F to 95°FNonoperating‑20°C to 60°C‑4°F to 140°FRelative humidity (non-condensing)Operating10% to 90%Nonoperating5% to 95%Maximum altitude (unpressurized)Operating‑15 m to 3,048 m‑50 ft to 10,000 ftNonoperating‑15 m to 12,192 m‑50 ft to 40,000 ftNOTE:Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this range 
of temperatures.37 
						

							8Backup and recovery
To protect your information, use Windows backup and restore utilities to back up individual files and folders, 
back up your entire hard drive, , or create system restore points. In case of system failure, you can use the 
backup files to restore the contents of your tablet.
1.Swipe from the right edge of the touch screen to display the charms, tap Search, and then tap the 
search box.
2.In the search box, type restore, and then select from the list of displayed options.
NOTE:For detailed instructions on various backup and restore options, perform a search for these topics in 
Windows Help and Support.
In case of system instability, HP recommends that you print the recovery procedures and save them for 
later use.
NOTE:Windows includes the User Account Control feature to improve the security of your tablet. You may 
be prompted for your permission or password for tasks such as installing software, running utilities, or 
changing Windows settings. For more information, see Windows Help and Support.
Backing up your information
Recovery after a system failure is as good as your most recent backup. You should create system repair 
media and your initial backup immediately after initial system setup. As you add new software and data files, 
you should continue to back up your system on a regular basis to maintain a reasonably current backup.
For more information on the Windows backup features, see Windows Help and Support.
Performing a system recovery
In case of system failure or instability, the tablet provides the following tools to recover your files:
●Windows recovery tools: You can use Windows Backup and Restore to recover information you have 
previously backed up. You can also use Windows Automatic Repair to fix problems that might prevent 
Windows from starting correctly.
NOTE:If you are unable to boot (start up) your tablet, contact support.38Chapter 8   Backup and recovery    
						

							Changing the boot device order
To change the boot order so that you can boot from an external device:
NOTE:An external flash drive is required to perform this procedure.
1.If possible, back up all personal files.
2.Shut down the tablet.
3.Connect the external flash drive.
4.Turn off the tablet.
5.Press and hold the Volume down button.
6.While continuing to hold the Volume down button, press the Power button to turn on the tablet.
The Startup menu is displayed.
7.Tap F9 Boot Options.
8.Select the external flash drive as the boot device.
9.Restart the tablet.
Using Windows Refresh or Windows Reset
When your tablet is not working properly and you need to regain system stability, the Windows Refresh 
option allows you to start fresh and keep what is important to you. The Windows Reset option allows you to 
perform detailed reformatting of your tablet, or remove personal information before you give away or 
recycle your tablet.
For more information on these features, see Windows Help and Support.
Performing a system recovery39  
						

							9Power cord set requirements
The wide-range input feature of the tablet permits it to operate from any line voltage from 100 to 120 volts 
AC, or from 220 to 240 volts AC.
The 2-conductor power cord set included with the tablet meets the requirements for use in the country or 
region where the equipment is purchased.
Power cord sets for use in other countries and regions must meet the requirements of the country or region 
where the tablet is used.
Requirements for all countries
The following requirements are applicable to all countries and regions:
The length of the power cord set must be at least 1.0 m (3.3 ft) and no more than 2.0 m (6.5 ft).
All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the 
country or region where the power cord set will be used.
Requirements for specific countries and regions
Country/regionAccredited agencyArgentinaIRAMAustraliaSAAAustriaOVEBelgiumCEBECBrazilABNTCanadaCSAChileIMQDenmarkDEMKOFinlandFIMKOFranceUTEGermanyVDEIndiaISIIsraelSIIItalyIMQJapanJISThe NetherlandsKEMANew ZealandSANZ40Chapter 9   Power cord set requirements 
						

							Country/regionAccredited agencyNorwayNEMKOThe People's Republic of ChinaCCCSaudi ArabiaSASOSingaporePSBSouth AfricaSABSSouth KoreaKTLSwedenSEMKOSwitzerlandSEVTaiwanBSMIThailandTISIThe United KingdomASTAThe United StatesULRequirements for specific countries and regions41 
						

							10Recycling
When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal.
HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable 
batteries. For more information about recycling programs, see the HP Web site at 
http://www.hp.com/
recycle.
42Chapter 10   Recycling 
						

							Index
Symbols/Numerics
3G antenna board
removal22
spare part number6, 13, 22
3G antenna cable, spare part number
13
A
AC adapter, spare part numbers7, 
9
antenna
removal33, 34
spare part numbers7, 13, 33, 
34
audio, product description1
audio-in (microphone) jack, location
4
audio-out (headphone) jack, location
4
B
back cover
removal18
spare part number6, 12, 18
battery
removal21
spare part number6, 12, 21
button board
removal27
spare part number6, 13, 27
buttons
power4
volume down4
volume up4
Windows4
C
cables, service considerations14
connectors, service considerations
14
D
display panel assembly, spare part  number
7, 12, 18
display panel cable
removal28
spare part number6, 13, 28
display panel, product description1
E
electrostatic discharge15
equipment guidelines17
external expansion, product description
1
F
front-facing webcam
location4
removal26
spare part number6, 13, 26
front-facing webcam shield, spare part number
6, 13
G
grounding guidelines15
guidelines
equipment17
grounding15
packaging16
transporting16
workstation16
H
headphone (audio-out) jack4
J
jacks
audio-in (microphone)4
audio-out (headphone)4
M
mass storage device, product  description
1
memory module, product description
1
microphone (audio-in) jack,  location
4
microphone, product description1
middle frame
removal20
spare part numbers6, 12, 20
model name1
O
operating system, product description
2
P
packaging guidelines16
plastic parts, service considerations
14
ports
product description1
USB4
power button4
power cord, set requirements40
power requirements, product  description
1
processor, product description1
product description
audio1
display panel1
external expansion1
mass storage1
memory module1
microphone1
operating system2
ports1
power requirements1
processors1
product name1
sensor1
serviceability2
video1
wireless networking1
product name1
R
rear-facing webcam
location4
removal24
spare part number6, 13, 24
Index43 
						

							rear-facing webcam bracket
removal25
spare part number6, 13, 25
S
Screw Kit, spare part number9, 13
SD Card Reader slot4
sensor, product description1
service considerations
cables14
connectors14
plastic parts14
serviceability, product description2
side key cable, spare part number
13
Speaker Kit, spare part number6, 
13, 29
speakers
location4
removal29
spare part number6, 13, 29
system board
removal30
spare part numbers7, 12, 13, 
30
T
tablet
major components6
spare part numbers7, 8, 9, 10, 
11, 12
specifications37
tools required14
transporting guidelines16
U
USB extension cable, spare part number
9
USB port4
V
video, product description1
volume button board, spare part number
13
volume down button4
volume up button4
W
webcam
removal24, 26
spare part numbers6, 13, 24, 
26
Windows button4
wireless antenna
removal33, 34
spare part numbers7, 13, 33, 
34
wireless networking, product description
1
WLAN antenna
removal34
spare part number7, 13, 34
workstation guidelines16
WWAN antenna
removal33
spare part number7, 13, 33
44Index