HP Stream 8 Service Manual
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HP Stream 8 Tablet (model numbers 58xx and 59xx)Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
© Copyright 2014 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a U.S. registered trademark of Intel Corporation. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: October 2014 Document Part Number: 791739-001 Product notice This guide describes features that are common to most models. Some features may not be available on your tablet. Software terms By installing, copying, downloading, or otherwise using any software product preinstalled on this tablet, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a refund subject to the refund policy of your place of purchase. For any further information or to request a full refund of the tablet, please contact your local point of sale (the seller).
Safety warning notice WARNING!To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user- accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).iii
Table of contents 1 Product description ....................................................................................................................................... 1 2 External component identification ................................................................................................................. 3 3 Illustrated parts catalog ................................................................................................................................ 5 Locating the model number, product number, and serial number ...................................................................... 5 Tablet major components ..................................................................................................................................... 6 Miscellaneous parts ............................................................................................................................................... 7 Sequential part number listing .............................................................................................................................. 9 4 Removal and replacement preliminary requirements ..................................................................................... 14 Tools required ...................................................................................................................................................... 14 Service considerations ........................................................................................................................................ 14 Plastic parts ....................................................................................................................................... 14 Cables and connectors ...................................................................................................................... 14 Grounding guidelines ........................................................................................................................................... 15 Electrostatic discharge damage ....................................................................................................... 15 Packaging and transporting guidelines ......................................................................... 16 Workstation guidelines ................................................................................ 16 5 Removal and replacement procedures ........................................................................................................... 18 Tablet component replacement procedures ...................................................................................................... 18 Back cover ............................................................................................................................................................ 18 Middle frame ........................................................................................................................................................ 20 Battery ................................................................................................................................................................. 21 3G antenna board ................................................................................................................................................ 22 Rear-facing webcam ............................................................................................................................................ 24 Front-facing webcam .......................................................................................................................................... 26 Button board ........................................................................................................................................................ 27 Display panel cable .............................................................................................................................................. 28 Speakers .............................................................................................................................................................. 29 System board ....................................................................................................................................................... 30 WWAN antenna .................................................................................................................................................... 33 WLAN antenna ..................................................................................................................................................... 34 v
6 Using HP PC Hardware Diagnostics (UEFI) ...................................................................................................... 36 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 36 7 Specifications ............................................................................................................................................. 37 8 Backup and recovery .................................................................................................................................... 38 Backing up your information ............................................................................................................................... 38 Performing a system recovery ............................................................................................................................ 38 Changing the boot device order ........................................................................................................ 39 Using Windows Refresh or Windows Reset ...................................................................................... 39 9 Power cord set requirements ........................................................................................................................ 40 Requirements for all countries ........................................................................................................................... 40 Requirements for specific countries and regions ............................................................................................... 40 10 Recycling .................................................................................................................................................. 42 Index ............................................................................................................................................................. 43 vi
1Product description CategoryDescriptionProduct NameHP Stream 8 Tablet model number 59xx (3G compatible) HP Stream 8 Tablet model number 58xx (Wi-Fi compatible) ProcessorIntel® Z3735G 1.30-GHz (1.80-GHz burst mode) quad core processor soldered-on-circuit (SoC)Panel8.0-in (1280×800), AntiGlare (AG), In panel switching (IPS), light-emitting diode (LED), multi- touch, wide-viewing angle, 5-point capacitive, auto-rotate (selectable), tempered-glass, backlit, TouchScreen display panelMemoryOn-board; non-accessible 1-GB DDR3L Mass storageSupports 32-GB eMMCAudio and videoTwo speakers One microphone CTIA headset only Supports MP3, OGG, Flac, AAC, and AMR 2.0-MP, fixed-focus front-facing webcam 5.0-MP, auto-focus rear-facing webcam Supports MPEG1, MPEG2, MPEG4-XVID, H264, H263, WMV7/8/9, VC-1, VP8, AVS, MJPEG, VP6, WMV1/2, DIVX Supports JPG, BMP, GIF, and PNG photos SensorAccelerometer G-sensor GPS (HP Stream 8 Tablet model numbers 59xx only) SAR (HP Stream 8 Tablet model numbers 59xx only) Wireless networkingIntegrated wireless options: WLAN: 802.11 b/g/n 3G data: GSM 900-/1800- or 850-/1900-MHz WCDMA: 900-/2100- or 850-/1900-MHz Bluetooth: 4.0, WAPI, diversity antenna Wi-Fi variant only, WLAN: 802.11 b/g/n WWAN: Huawei MU739 External expansionIntegrated micro SD Card Reader expandable to 32-GBPorts●Audio: headphone jack ●Micro USB 2.0 port supporting charging and data Power requirementsSupports a 1-cell, 4000-mAh battery (non-removable), USB charging1
CategoryDescriptionSupports a 5-V/2-A AC adapter with DC plug and localized cable plug supportOperating systemPreinstalled: Microsoft Windows 8.1ServiceabilityEnd user replaceable part: AC adapter and USB cable2Chapter 1 Product description
ItemDescriptionItemDescription(1)Rear-facing webcam(6)Volume up button(2)Micro USB 2.0 port(7)Volume down button(3)Audio-out (headphone)/Audio-in (microphone) jack(8)Micro SD Card Reader slot(4)Front-facing webcam(9)Windows button(5)Power button(10)Speakers (2)4Chapter 2 External component identification