HP PhotoSmart C5283 User Manual

							
4.Lower the CD/DVD access door to access the CD/DVD tray.
The CD/DVD access door is located just below  the control panel. When in its lowered
position, the CD/DVD tray sits on top of the output tray.
5. Push the CD/DVD holder into the HP All-in-One until the lines on the CD/DVD holder
line up to the white lines on the CD/DVD tray.
NOTE: The HP All-in-One pulls the CD/DVD holder while printing on the media.
The CD/DVD holder might protrude about 7.5 cm (3 inches) at the back of the
device. If the HP All-in-One is placed close to a wall, move it at least 3 inches
away from the wall.
View, select, and print photos
You can view and select photos on your memory card before or while printing them.
View, select, and print photos 9
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1xD-Picture Card
2Memory Stick, Memory Stick Pro, Memory Stick Select, Me mory Stick Magic Gate, Memory
Stick Duo or Duo Pro (adapter optional), or Memory Stick Micro (adapter required)
3CompactFlash (CF) types I and II
4Secure Digital (SD), Secure Digital Mini (adapter required), Secure Digital High Capacity
(SDHC), MultiMediaCard (MMC), MMC Plus, MMC Mobile (RS-MMC; adapter required),
TransFlash MicroSD Card, or Secure MultiMedia Card
To view and select photos
1. Insert a memory card into the appropriate slot on the HP All-in-One.
The  Photosmart Express  menu appears, with the most recent photo shown on the
display.
2. Load up to 13 x 18 cm (5 x 7 inch) photo paper in the photo tray or full-size photo
paper in the main input tray.
3. Press 
 until  View is highlighted, and then press  OK.
The  View Photos  screen appears.
4. Press 
 or  to scroll through the thumbnails of your photos.
5. When the thumbnail of the photo you want to view is highlighted, press  OK.
6. When the photo appears by itself on the display, press  OK again.
The  Photo Options  screen appears.
7. With  Print Preview  highlighted, press  OK.
The  Print Preview  screen appears, showing how your photo will look when printed.
8. If you want to select additional photos to view and print, press 
 to highlight  Add
More , press  OK, and repeat steps 4–6.
Or, once youre in the  Add Photos screen, the quickest way to  select multiple photos
(if you dont need the option to edit them) is to press 
 to select a photo, and then
press 
 or  to scroll through more photos to select.
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9.(Optional) If you want to check and/or modify any of your print settings, press  to
highlight  Settings and press  OK.
10. To print the photo(s), use 
 or  to highlight  Print Now (or press the  Print Photos
button on the control panel).
A print status screen displays the number of pages to print and the estimated time to
complete.
Scan an image
You can start a scan from your computer or from the control panel of the HP All-in-One.
This section explains how to scan from the control panel of the HP All-in-One only.
NOTE: You can also use the software you installed with the HP All-in-One to scan
images. Using this software, you can edit a scanned image and create special projects
using a scanned image.
Scan an original to a computer
You can scan originals placed on the glass by using the control panel.
To scan to a computer
1. Load your original print side down on the right front corner of the glass.
2. Press  Scan Menu .
3. Press  OK to select the default application to receive the scan, or press 
 to select a
different application, and then press  OK.
A preview image of the scan appears on your computer, where you can edit it.
4. Make any edits to the preview image, and then click  Accept when you are finished.
Scan an original to a memory card
You can send the scanned image as a JPEG image to the memory card that is currently
inserted. This enables you to use the photo print options to print borderless prints and
album pages from the scanned image.
To save a scan to a memory card
1.Make sure your memory card is inserted into the appropriate slot on the HP All-in-
One.
2. Load your original print side down on the right front corner of the glass.
3. Press the  Scan Menu  button.
4. Press 
 to highlight  Scan to Memory Card , and then press OK.
The HP All-in-One scans the image and saves the file to the memory card in the JPEG
format.
Make a copy
You can make quality copies from the control panel.
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To make a copy from the control panel
1.Make sure you have paper loaded in the input tray.
2. Load your original print side down on the right front corner of the glass.
3. Press  Start Copy Black  or Start Copy Color  to begin copying.
Replace the print cartridges
Follow these instructions when you need to replace print cartridges.
NOTE:When the ink level for the print cartridge is low, a message appears on the
display. You can also check the ink levels by using the  Printer Toolbox available
through the HP Photosmart Software on your computer or through the  Print
Properties  dialog box on your computer.
If you do not already have replacement print cartridges for the HP All-in-One, you can
order them by clicking the  Shop for HP Supplies icon on your computer. On a Windows
computer this is located in the  HP folder in the  Start menu.
For more information see 
www.hp.com/buy/supplies .
To replace the print cartridges
1. Make sure the HP All-in-One is on.
CAUTION: If the HP All-in-One is off when you open the print cartridge door to
access the print cartridges, the HP All-in-One will not release the cartridges for
changing. You might damage the HP All-in-One if the print cartridges are not
docked safely when you  try to remove them.
2.Open the print cartridge door.
The print carriage moves to the far right side of the HP All-in-One.
3.Wait until the print carriage is idle and silent, and then lightly press down on a print
cartridge to release it.
If you are replacing the tri-color print cartridge, remove the print cartridge from the
slot on the left.
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If you are replacing the black, photo, or gray photo print cartridge, remove the print
cartridge from the slot on the right.
1Print cartridge slot for the tri-color print cartridge
2Print cartridge slot for the black and photo print cartridges
4.Pull the print cartridge toward you out of its slot.
5. If you are removing the black print cartridge in order to install the photo or gray photo
print cartridge, store the black print cartridge in the print cartridge protector or an
airtight plastic container.
6. Remove the new print cartridge from its packaging and, being careful to touch only
the black plastic, gently remove the plastic tape by using the pink pull tab.
1Copper-colored contacts
2Plastic tape with pink pull tab (must be removed before installing)
3Ink nozzles under tape
CAUTION: Do not touch the copper-colored contacts or ink nozzles. Also, do
not re-tape the print cartridges. Doing so can result in clogs, ink failure, and bad
electrical connections.
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7.Hold the print cartridge with the HP logo on top, and insert the new print cartridge into
the empty cartridge slot. Make sure you push the print cartridge in firmly until it snaps
into place.
If you are installing the tri-color print cartridge, slide it into the left slot.
If you are installing a black, photo, or gray photo print cartridge, slide it into the right
slot.
8.Close the print cartridge door.
If you installed a new print cartridge, the HP All-in-One prints a print cartridge
alignment page.
9. When prompted, ensure plain white paper is loaded in the input tray, then press
OK.
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10.The HP All-in-One prints a test page, aligns the print head, and calibrates the printer.
Recycle or discard the page.
A success or failure message appears.
NOTE: If you have colored paper loaded in the input tray when you align the print
cartridges, the alignment will fail. Load unused plain white paper into the input
tray, and then try the alignment again.
If the alignment fails again, you might have a defective sensor or print cartridge.
Contact HP Support. Go to 
www.hp.com/support . If prompted, choose your
country/region, and then click  Contact HP for information on calling for technical
support.
11. Press  OK to continue.
Clean the HP All-in-One
To ensure that your copies and scans remain clear, you might need to clean the glass
and lid backing. You might also want to dust the exterior of the HP All-in-One.
TIP: You can purchase an HP Cleaning Kit for Inkjet Printers and All-in-Ones
(Q6260A) that provides everything needed to safely clean your HP device. For more
information, go to: 
www.shopping.hp.com/accessories-store/printer .
Clean the glass
Fingerprints, smudges, hair, and dust on the main glass surface slow down performance
and affect the accuracy of the copy and scan features.
To clean the glass
1. Turn off the HP All-in-One, unplug the power cord, and raise the lid.
2. Clean the glass with a soft cloth or sponge slightly moistened with a nonabrasive
glass cleaner.
CAUTION: Do not use abrasives, acetone, benzene, or carbon tetrachloride on
the glass, since they can damage it. Do not place or spray liquid directly on the
glass. The liquid might seep under the glass and damage the device.
3. Dry the glass with a dry, soft, lint-free cloth to prevent spotting.
4. Plug in the power cord, and then turn on the HP All-in-One.
Clean the lid backing
Minor debris can accumulate on the white document backing located underneath the lid
of the HP All-in-One.
To clean the lid backing
1.Turn off the HP All-in-One, unplug the power cord, and raise the lid.
2. Clean the white document backing with a soft cloth or sponge slightly moistened with
a mild soap and warm water.
Wash the backing gently to loosen debris. Do not scrub the backing.
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3.Dry the backing with a dry, soft, lint-free cloth.
CAUTION: Do not use paper-based wipes, as these might scratch the backing.
4.If further cleaning is needed, repeat the  previous steps using isopropyl (rubbing)
alcohol, and wipe the backing thoroughly with a damp cloth to remove any residual
alcohol.
CAUTION: Be careful not to spill alcohol on the glass or exterior of the HP All-
in-One, as this might damage the device.
5. Plug in the power cord, and then turn on the HP All-in-One.
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2 Troubleshooting and support
This chapter contains troubleshooting information for the HP All-in-One. Specific information is
provided for installation and configuration i ssues, and some operational topics. For more
troubleshooting information,  see the onscreen Help that came with your software.
Many issues are caused when the  HP All-in-One is connected to the computer using a USB cable
before the HP All-in-One software is installed on  the computer. If you connected the HP All-in-One
to your computer before the software installation screen prompts you to do so, you must follow these
steps:
Troubleshooting common setup issues
1. Disconnect the USB cable from the computer.
2. Uninstall the software (if you have already installed it).
3. Restart your computer.
4. Turn off the HP All-in-One, wait one minute, then restart it.
5. Reinstall the HP All-in-One software.
CAUTION: Do not connect the USB cable to the computer until prompted by the software
installation screen.
For support contact information, see  the inside back cover of this guide.
Uninstall and reinstall the software
If your installation is incomplete, or if you connec ted the USB cable to the computer before prompted
by the software installation screen, you might  need to uninstall and then reinstall the software. Do
not simply delete the HP All-in-O ne application files from your computer. Make sure to remove them
properly using the uninstall utility provided when you  installed the software that came with the HP All-
in-One.
To uninstall from a Windows computer and then reinstall
1. On the Windows taskbar, click  Start, Settings , Control Panel .
2. Double-click  Add/Remove Programs .
3. Select the HP All-in-One, and then click  Change/Remove.
Follow the onscreen instructions.
4. Disconnect the HP All-in-One from your computer.
5. Restart your computer.
NOTE: It is important that you disconnect th e HP All-in-One before restarting your
computer. Do not connect the HP All-in-One to your computer until after you have reinstalled
the software.
6. Insert the HP All-in-One CD-ROM into your computer’s CD-ROM drive and then start the Setup
program.
7. Follow the onscreen instructions and the instructions provided in the Setup Guide that came
with the HP All-in-One.
Hardware setup troubleshooting
Use this section to solve any problems you migh t encounter while setting up the HP All-in-One
hardware.
The HP All-in-One will not turn on
Cause: The HP All-in-One is not properly connected to a power supply.
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Solution
•Make sure the power cord is firmly connected to both the HP All-in-One and the power
adapter. Plug the power cord into a power outlet, surge protector, or power strip.
1Power connection
2Power cord and adapter
3Power outlet
•If you are using a power strip, make sure t he power strip is on. Or, try plugging the HP All-
in-One directly into a power outlet.
• Test the power outlet to make sure it is working. Plug in an appliance that you know works,
and see if the appliance has power. If not, then there might be a problem with the power
outlet.
• If you plugged the HP All-in-One into a switched outlet, make sure the switch is on. If it is
switched to on but still does not work, then t here might be a problem with the power outlet.
Cause:You pressed the  On button too quickly.
Solution: The HP All-in-One might not respond if you press the  On button too quickly. Press
the  On button once. It might take a few minutes fo r the HP All-in-One to turn on. If you press
the  On button again during this time, you might turn the device off.
CAUTION: If the HP All-in-One still does not turn on, it might have a mechanical failure.
Unplug the HP All-in-One from the power outlet and contact HP. Go to: 
www.hp.com/support . If prompted, choose your country/region, and then click  Contact HP for information
on calling for technical support.
I connected the USB cable, but I am having problems using the HP All-in-One with
my computer
Cause: The USB cable was connected before the software was installed. Connecting the USB
cable before prompted can cause errors.
Solution: You must first install the software that came with the HP All-in-One before
connecting the USB cable. During installation,  do not plug in the USB cable until prompted by
the onscreen instructions.
Once you have installed the software, connecting  your computer to the HP All-in-One with a
USB cable is straightforward. Simply plug one  end of the USB cable into the back of your
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18 Troubleshooting and support
Troubleshooting and support