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HP Photosmart C4180 User Manual

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Page 21

To uninstall from a Mac and then reinstall
1. Disconnect the HP All-in-One from your Mac.
2. Open the Applications:Hewlett-Packard  folder.
3. Double-click  HP Uninstaller.
Follow the onscreen instructions.
4. After the software is uninstalled, restart your computer.
5. To reinstall the software, insert the HP All-in-One CD-ROM into your computer’s CD-ROM\
drive.
6. On the desktop, open the CD-ROM and then double-click  HP All-in-One Installer.
7. Follow the onscreen instructions and the instructions...

Page 22

Solution
●Make sure the power cord is firmly connected to both the HP All-in-One and the power
adaptor. Plug the power cord into a grounded power outlet, surge protector, or power
strip.
1Power connection
2Power cord and adaptor
3Grounded power outlet●If you are using a power strip, make sure the power strip is on. Or, try plugging the
HP All-in-One directly into a grounded power outlet.
● Test the power outlet to make sure it is working. Plug in an appliance that you know
works, and see if the appliance...

Page 23

●Check that the print carriage is not jammed.
Open the print cartridge door to access the print carriage area. Remove any objects
that are blocking the print carriage, including any packing materials and the orange
shipping lock. Turn the HP All-in-One off and then turn it on again.
● Check that the HP All-in-One print queue is not paused (Windows) or stopped (Mac). If
it is, choose the appropriate setting to resume printing. For more information about
accessing the print queue, see the documentation...

Page 24

To clear a paper jam from the rear door
1. Press in the tab on the left side of the rear door to release the door. Remove the door bypulling it away from the HP All-in-One.
Caution Trying to clear a paper jam from the front of the HP All-in-One can
damage the print mechanism. Always access and clear paper jams through the rear
door.
2. Gently pull the paper out of the rollers.
Caution If the paper tears when you are removing it from the rollers, check the
rollers and wheels for torn pieces of paper that...

Page 25

Print cartridge troubleshooting
If you are experiencing problems with printing, you might have a problem with one of the print
cartridges.
To troubleshoot print cartridges
1. Remove the black print cartridge from the slot on the right. Do not touch the ink nozzles orthe copper-colored contacts. Check for possible damage to the copper-colored contacts or
ink nozzles.
Make sure the plastic tape has been removed. If it is still covering the ink nozzles, gently
remove the plastic tape by using the pink pull...

Page 26

Check the HP website for updated information or troubleshooting tips for the HP All-in-One .
4. If you are still experiencing problems and need to speak with an HP Customer Support Representative, do the following:
a. Have the specific name of the HP All-in-One, as it appears on the control panel,available.
b. Print a self-test report. (See below.)
c. Make a color copy to have available as a sample printout.
d. Be prepared to describe your problem in detail.
e. Have your serial number and service ID...

Page 27

3Technical information
The technical specifications and international regulatory information for the HP All-in-One are
provided in this section.
System requirements
Software system requirements are located in the Readme file.
Paper specifications
This section contains information about paper tray capacities and paper sizes.
Paper tray capacities
TypePaper weightPaper tray*Output tray†
Plain paper20 to 24 lb. (75 to 90
gsm)100 (20 lb. paper)50 (20 lb. paper)
Legal paper20 to 24 lb. (75 to 90
gsm)100 (20...

Page 28

Copy specifications
●Copy resolution up to 4800x1200 optimized  dpi output using a scan resolution of
1200x1200ppi
● Digital image processing
● Up to 50 copies from original (varies by model)
● Zoom to 400%, fit to page
● Copy speeds vary according to the complexity of the document
Scan specifications
●Image editor included
● Integrated OCR software automatically converts scanned text to editable text (if installed)
● Twain-compliant interface
● Resolution: up to 1200 x 2400 dpi optical  (varies by...

Page 29

Regulatory model identification number
For regulatory identification purposes, your product is assigned a Regulatory Model Number. The
Regulatory Model Number for your product is SDGOB-0602. This regulatory number should not
be confused with the marketing name (HP Photosmart C4100 All-in-One series, etc.) or product
numbers (Q8100A, etc.).
Chapter 3
26
HP Photosmart C4100 All-in-One series
Technical information
 

Page 30

Warranty
A.  Extent of limited warranty
    1.  Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from  defects in materials and workmanship for the duration specified above, w\
hich duration begins on the date of purchase 
by the customer.
    2.  For software products, HPs limited warranty applies only to a failure t\
o execute programming instructions. HP does  not warrant that the operation of any product will be uninterrupted or e\
rror free....
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