HP Photosmart C3183 User Manual

2Troubleshooting and support
This chapter contains troubleshooting information for the HP All-in-One. Specific information is
provided for installation and configuration issues, and some operational topics. For more
troubleshooting information, see the onscreen Help that came with your software.
Many issues are caused when the HP All-in-One is connected to the computer using a USB
cable before the HP All-in-One software is installed on the computer. If you connected the HP All-
in-One to your computer...

To uninstall from a Mac and then reinstall
1. Disconnect the HP All-in-One from your Mac.
2. Open the Applications:Hewlett-Packard  folder.
3. Double-click  HP Uninstaller.
Follow the onscreen instructions.
4. After the software is uninstalled, restart your computer.
5. To reinstall the software, insert the HP All-in-One CD-ROM into your computer’s CD-ROM\
drive.
6. On the desktop, open the CD-ROM and then double-click  HP All-in-One Installer.
7. Follow the onscreen instructions and the instructions...

SolutionThe HP All-in-One might not respond if you press the  On button too quickly.
Press the  On button once. It might take a few minutes for the HP All-in-One to turn \
on. If
you press the  On button again during this time, you might turn the device off.
Warning If the HP All-in-One still does not turn on, it might have a mechanical
failure. Unplug the HP All-in-One from the power outlet and contact HP. Go to:
www.hp.com/support
If prompted, choose your country/region, and then click  Contact HP for...

Open the print cartridge door to access the print carriage area. Remove any objects
that are blocking the print carriage, including any packing materials. Turn t\
he HP All-in-
One off and then turn it on again.
● Check that the HP All-in-One print queue is not paused (Windows) or stopped (Mac). If
it is, choose the appropriate setting to resume printing. For more information about
accessing the print queue, see the documentation that came with the operating system
installed on your computer.
● Check the...

CautionIf the paper tears when you are removing it from the rollers, check the
rollers and wheels for torn pieces of paper that might be remaining inside the
device. If you do not remove all the pieces of paper from the HP All-in-One, more
paper jams are likely to occur.
3. Replace the rear door. Gently push the door forward until it snaps into \
place.
4. Press  Start Copy Black  or Start Copy Color  to continue the current job.
To clear a paper jam from the front door
1. If necessary, pull the input...

3. Repeat steps 1 and 2 for the tri-color print cartridge on the left side.
4. If the problem persists, print a self-test report to determine if there is a problem with the printcartridges.
This report provides useful information about your print cartridges, including status
information.
5. If the self-test report shows a problem, clean the print cartridges.
6. If the problem persists, clean the copper-colored contacts of the print cartridges.
7. If you are still experiencing problems  with printing,...

3Technical information
The technical specifications and international regulatory information for the HP All-in-One are
provided in this section.
System requirements
Software system requirements are located in the Readme file.
Paper specifications
This section contains information about paper tray capacities and paper sizes.
Paper tray capacities
TypePaper weightPaper tray*Output tray†
Plain paper20 to 24 lb. (75 to 90
gsm)100 (20 lb. paper)50 (20 lb. paper)
Legal paper20 to 24 lb. (75 to 90
gsm)100 (20...

Copy specifications
●Up to 4800x1200 optimized dpi output using a scan resolution of 1200x1200ppi when
copying onto premium photo media
● Digital image processing
● Up to 9 copies from original (varies by model)
● Fit to page
● Copy speeds vary according to the complexity of the document
Scan specifications
●Image editor included
● Integrated OCR software automatically converts scanned text to editable text (if installed)
● Twain-compliant interface
● Resolution: up to 1200 x 2400 dpi optical  (varies by...

Regulatory notices
The HP All-in-One meets product requirements from regulatory agencies in your country/region.
For a complete listing of regulatory notices, see the onscreen Help.
Regulatory model identification number
For regulatory identification purposes, your product is assigned a Regulatory Model Number. The
Regulatory Model Number for your product is SDGOB-0603. This regulatory number should not
be confused with the marketing name (HP Photosmart C3100 All-in-One series, etc.) or product
numbers...

Warranty
A.  Extent of limited warranty
    1.  Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from  defects in materials and workmanship for the duration specified above, w\
hich duration begins on the date of purchase 
by the customer.
    2.  For software products, HPs limited warranty applies only to a failure t\
o execute programming instructions. HP does  not warrant that the operation of any product will be uninterrupted or e\
rror free....